Lauren & the staff members at Cambridge Court took care of my mother in her final years, each, and…read moreevery time I visited, I was greeted with friendly respectful staff members. They were always informative and very kind to my mother. She would often tell me how much she appreciated the kind and genuine staff, she also enjoyed the food that she ate regularly, rarely something she didn't enjoy. Overall, I always felt very good and grateful that the family was able to locate Cambridge Court facility to take care of my mother and her final years.

My parents moved to Cambridge Court and they are very happy here. The staff is kind, the food is…read moregood, and they regularly clean and do my parents laundry. The staff checks on my parents regularly and the communicate well with medical personnel that comes first check ups. Lauren Chon, director, has made a special effort to provide Korean meals which is very appreciated and has helped my parents adjust well to the new environment. I'm appreciative of her and her staff. Everyone is kind and they are responsive to my parents needs. I visit often, but when I can't be there I know I don't have to worry. They are in good hands.

I especially have appreciated the new Director of Memory Care, Ben. He has provided me his cell…read morenumber and he is very responsive whenever I have texted with a need or a concern. The staff in the memory care unit are all very friendly. Some of the standouts in friendliness and in taking an interest in my mom are Nick, Susie, Ariehanna, Marco (nurse) and Brittney (nurse). There was some frustration awhile back with my mom not getting her med orders from her doctor's office as Oakmont nurse fax was not working. This was eventually resolved when Ben intervened. Jhoana, director of nursing has also been very responsive. In dining in the Assisted Living dining room, the service could be improved in terms of servers checking back with the table to see how we are faring, and also asking if we would like drink refills. Isabella, a newer employee has been amazing though and goes above and beyond in these areas. She is definitely a stand out. Amy, the Memory Care Activities coordinator, has been great at trying to get my mom to come to activities. At times I have had a hard time connecting with activities department as I only have an email and it takes time to get a response back. I have wished there was another way to connect with them quickly other than email. Maria, the Director has been responsive and helpful when we have had concerns or provided feedback here and there. Edgar, Oakmont transporter, is very kind to my mom and responsive. Last but not least, the front desk ladies, Lexi and Maddy have been great! I love that they always greet me by name and are helpful with a multitude of things. I will mention one of the challenges of memory care is that there are different levels of impairment in the clients. My mom is higher functioning and I do wish there were more activities that she could join the assisted living residents in. This would require staff support and planning for her to go to some of those activities but I do think she would appreciate being with some higher functioning residents. She complains a lot about feeling lonely, as many of the other residents in memory care are not able to interact with her.

I went to visit my grandma for happy hour and dinner before she moves out of this facility, and I…read morefelt compelled to write this review. I used to genuinely love coming here, especially before the change in management, Maria RCC, and staff. I always enjoyed visiting her during brunch, and my favorite memory was Mother's Day brunch last year. The staff were amazing, welcoming, and friendly, and it truly felt like a warm, caring environment. Even now, when we visit in the mornings, the staff continue to be amazing -- attentive, kind, and genuinely caring toward the residents. Unfortunately, my most recent evening visit was heartbreaking and very disappointing. When I arrived, I walked in on staff being rough with my grandma while changing her brief. They were rude, did not acknowledge me, and didn't even say hello. Seeing my grandma treated that way was upsetting, uncomfortable, and deeply concerning. Later that evening, I took my grandma to the evening movie around 6:00 pm. No one was there, so I walked around to see if someone could turn the movie on for the residents. I saw and heard three staff members along with Maria RCC sitting in the RCC room eating and laughing. When I asked if someone could please turn on the movie, it took about 10 minutes for anyone to come out and do so. It was discouraging to see residents waiting while staff appeared unbothered. I am relieved that my grandma will be moving to a facility closer to my mom, but it truly breaks my heart to see how much this place has changed. There are clear issues with professionalism and resident care, particularly during the evening hours. I hope these concerns are taken seriously so no other family has to witness their loved one being treated this way.

I have been looking for a residency for my family member who has dementia. I took a tour of the…read morefacility at Ivy park Fullerton and I could not be more impressed with the attention to detail. Extremely friendly staff, attentive, and clean premises. I love the multiple daily activities offered to the residents and other residents were extremely friendly and welcoming. If you're looking for a community that prioritizes care, activities, delicious food, and overall happiness, I highly recommend checking out Ivy Park Fullerton. It's a wonderful place where seniors can truly thrive!

Nice staff! Clean place that reminds you of those 2000s films! Elderly people are treated with…read morekindness here!

The quality of care the communication and the environment were second to none.And I couldn't have…read morethought of a better place for my father. The daily care and the extra effort that went into caring for him.During his challenging health problems was second to none. The regular calls from the doctor made all the difference.And it was extremely unusual in the most delightful of surprises to hear from him almost daily. There isn't another care facility like this.In all of orange county, this truly is number one.

My 95 yr old Aunt stayed at Park Vista after two hospitalizations. Sunday, the head of nursing and…read morethe bedside clinical team, and caregivers ensured she received high-quality patient centered care during both stays. As a board certified patient advocate, I visit senior care facilities on a regular basis. This facility stands out as one of the top skilled nursing facilities in Southern California.

They make mistakes every the medication order is changed. It usually takes at least a dozen…read morecomplaints in order to get the problem corrected.

This facility is extremely dirty and poorly maintained. The level of care is unacceptable…read more Supervisor Brenda and med tech Michelle treat residents with a shocking lack of compassion and respect. I witnessed residents being treated unfairly and neglected. It was heartbreaking to see how little regard they have for the wellbeing of the people they're supposed to be caring for. Please, do not place your family members here. You will regret it. They deserve better.

this is a horrible place that needs to be shut down! recommended by a place for mom, my MOTHER was…read moresexually assaulted there, I was not notified until a nurse called me and told me the director denied it, but the sick bastard admitted it and was arrested only for his family to bail him out that same night, he eventually did over a year in prison, my mother couldn't even speak

It's a shame that this beautiful facility is being led by a director that is not compassionate or…read moreable to politely interact with residents, their families and in some cases even her employees. My personal experience: We placed my mom at Fullerton Gardens after a positive interaction with the person in charge of recruiting families (not the director). I researched and found that former residents had a positive experience here. We were very transparent with my mom's behavior and the extent of her Alzheimer's. The recruiter and director responded positively and said the behaviors we describe are all part of the disease. This includes wandering, taking things that belonged to others and denying medication. We were 100% transparent! Unfortunately within 2 weeks my mom was sent to the ER in hopes of a psych evaluation. After 2 trips to the ER and a 51/50 I find out that they are diligently trying to get her heavily medicated. This facility recommended that we use their medical contacts because that's how they get the patients medicated to their liking. My mom's psychiatrist told us "the director of that facility is asking me to give her some strong medication"! My mom left that facility with 5 medications. 4 more than what she started with. Every time we visited, we witnessed residents trying to exit the main building to go outside to their secure garden (one of their selling points). However, they were always redirected to go back inside. Not once did I see a resident roaming the garden. My guess is they don't have enough staff to have someone outside or they simply didn't want to go outside. In any case, don't be fooled by their beautiful grounds. Incontinence was an issue (never was before she was at Fullerton Gardens). Especially after the heavy medications. Apparently my mom was smearing her feces. It wasn't until we placed my mom in a more competent facility that we learned that they were probably not checking her diaper often enough. I confidently say this because at her new facility she has NEVER had an issue. This facility has issues because it is being run by a bitter, unfriendly, harsh woman-Sheryl McCaskil. She can put on a smile when you first meet her but it won't be long before her true colors show. Especially if you're not with anyone else. I tried to have an ombudsman with me whenever we met but it wasn't possible every time. Our few encounters that were just the two of us left me with my jaw on the floor. Just rude and immature. I can go on and on but it's not worth the stress it's bringing me back right now. When I tried to speak to a board member I quickly learned that wasn't going anywhere. Mostly Caucasian males...definitely not interested in the wellbeing of their residents. After finding the right placement for my mom I look back at her time here and my heart breaks for the residents that are still there. Please consider another place for your loved one if you're thinking about this facility. Don't be blinded by their beautiful grounds and fancy fliers My family and I went back and forth between lawyering up or not but we concluded that our energy is best spent finding a new place for my mom and making sure she's happy at her new facility. So far so good!

What I love most about Ivy Park at Bradford is that it's the little things that make it feel like…read morehome and family. Rose, the Executive Director, sits right up front and somehow always notices when we walk in--greeting me by name and truly knowing what's happening in the community. Shannon and Kaylee are always out and about chatting with residents, creating such a warm and connected environment. The special events they host bring families together and make the community feel vibrant and welcoming. They also went above and beyond helping my mom get ready for our son's wedding. They made sure she looked beautiful and felt special for such an important family moment, something we will never forget. The nursing staff under Neha are incredibly caring as well, always checking in on residents and helping those who aren't feeling their best get back out to participate in community activities and events. Their kindness and attentiveness make such a difference. Dan and Mark never hesitate to help, whether it's hanging a new photo or fixing my mom's bed whenever needed. Everyone knows the residents by name and treats them with kindness, patience, and genuine affection. On top of everything else, Bradford is extremely well maintained. Last year the entire exterior was updated, and this year they are installing new carpeting throughout the community. It's clear they continually reinvest back into the property and truly care about creating a beautiful environment for the residents and families. That level of personal attention and heart is rare, and my family is incredibly grateful for Ivy Park at Bradford.

My father Helmut Gabel was a resident in Memory Care at Ivy Park for a couple years and we…read morecouldn't have been happier with the quality of care he received there along with the love and compassion he received from everyone. It truly felt like family. If I could give 10 stars to Ivy Park I would. Everyone from the Directors, Nurses/Med Techs, Care Staff to the Receptionists, Kitchen Staff and Maintenance Crews are wonderful. I wouldn't trust my loved one to any other place. They are the best !!

I am sending a rave review to Cogir of Brea. As an entertainer, I started…read morePlaying for residents when they 1st opened. There were only 2 residents and over the years grew to full. I get so much enjoyment sharing my talents with the residents and gracious staff. I feel so rewarded to see the smiles on their faces. I try to give the residents a fun hour of music they love. They have become my other family. Thank you to Jenny Sandstrom for continuing my relationship here. What a pleasure to play every month at this beautiful well run facility. When you see smiles and happy residents you know they are well taken care of. Hope to continue to bring this joy. Al Valdez

My daughter reviewed many facilities for her dad. Of the top five, Cogir became the most…read morefavorable..Every person in the facility, was so nice, and empathetic. The patients seemed very content and at home. The facility is comforting, clean and well maintained. After many visits, personal meetings with personnel and observations of staff and relationships with residents, my daughter felt the most confident and comfortable that Cogir was the right place for her dad. I was extremely impressed and at ease that Cogir is so into the needs of their residents and their family. Highly recommend Cogir..

My mother stayed at Casa Dolce and we couldn't be more pleased. Always clean, open floor plan with…read morea wonderful backyard view. The staff is exceptional and take great attention to all the right details. We highly recommend it!

My father in law was at acacia for a short stay in 2019 when he was recovering after a serious…read morehealthcare issue and surgery. Fast forward to today and he and my mother in law are currently there because they can't live on their own any longer. Tammy and the entire staff at Acacia have been very kind to them and have been very helpful with my in laws. They provide a very good and healthy environment and deliver quality care. Additionally all the activities provide to residents is impressive. They care about their residents. Thank you Tammy and the entire team for your help. We are very grateful.

My mother, 98 years old, was recently admitted to Acacia Villa. Due to her age and her marginal…read morehealth condition, I was very concerned about the quality of their care. So far, I am relieved to know that staff are experienced, professional, and caring, and the owner, Tammy, is actively involved in the day to day management of the facility and seems to pay attention to every detail. A little bit of kindness and compassion can mean the world of difference for my mother and for all the elderly residents.