HVAC has been broken in my mother in laws for over a year now, filters have not been changed for 2…read moreyears. Father in law died and was left on the floor for 7 hours while mother in law sat helpless in family room. Food is bland and very fatty. Mother in law put on 85 pounds in first 2 years, now she is stuck in a chair and needs help getting out of chair to go to bathroom. Of course all of the extra help is a charge. Tried to do the Easter Brunch but it was full and the people we talked with said the food was stale.

Hello yelp reviewers, I seen this and thought to myself it's a good time to Input my experience as…read morean employee. I have worked here for about 3 months now and it has been such a great experience. The Residents and staff have been such sweethearts to me. The level of care and compassion is ideal for our loved ones to reside in. The type of care the residents receive is immaculate, from care providers to dinner. I don't think I have been anywhere else where the staff and management work so well to build a solid foundation for our elderly. There are also LVNS and Med Techs that help the residents thrive as well and overall have had an awesome experience with the wholesome care that has been provided. They also offer palliative care for those needing extra help. Another thing Worth mentioning is that they offer support groups and many activities as the elderly with degenerative diseases progress, their level of care also progresses and it's provided right next door at Villagio. Thank you Capriana for the amazing work. I hope to someday retire in a place like this.

Been injured twice in a week caregivers take up to 40 minutes to respond or go home and do not…read morefinish what they started. Some of them are really good. But some of them need attitude adjustments. Food is good and residents are nice, but caregivers will be mean at times. I was told that I am asking for help 24/7 which is impossible because I am asleep at night. Wish I had gone someplace else as the Compassion is lacking here. If I could take care of myself after my stroke I would not be here.

An amazing place where residents are treated with respect and provided a happy lifestyle. Wonderful…read moreplace

The Villagio staff is top tier. They took the most incredible care of my dad in the last year of…read morehis life. Breanna, the memory care director, and all the caregivers treated my dad with compassion, joy and attention to detail. They worked seamlessly with our hospice company and made sure my dad was surrounded by peace as his Alzheimer's became more severe. The staff is so kind, you can feel the heart they bring to everything. I HIGHLY recommend this to anyone looking for assisted living or memory care!!

I am truly honored to write this review for Villagio. My first experience with this wonderful…read morefacility was more than 13 years ago, when my dear mother lived here. We had an outstanding experience then, and I'm happy to say that Villagio remains truly exceptional today. After touring five or six different memory care communities, we knew right away that Villagio was the best choice for Mom. Years later, when it was time to move my brother, I couldn't help comparing his facility in New Jersey to the high standard I had seen at Villagio. For a couple of years, I worked closely with Sami Fox, Marketing Director, to make the transition possible. She was incredibly helpful, patient, and welcoming--inviting me to visit anytime as I navigated the process of moving him across the country. Though the move was challenging, it was absolutely the right decision. As we entered the doors to Villagio for the first time, with my brother, he was reluctant to stay in a new place. Tonya and Marilyn were there to take this burden off our hands and they relaxed him with conversation and a tour of his new home. The Villagio staff were kind and supportive as my brother slowly adjusted, which helped him settle in remarkably well. I visit often, and I can honestly say that every single team member here is compassionate and respectful. It begins the minute I walk in the door as I am greeted with a cheery hello and smile from Jan or Grace. You can hear it in the way staff speak to the residents--with warmth and dignity. The activities are engaging and varied, and the holidays are especially festive and joyful. A few times a month, families are invited to join special events, which is a lovely touch. The food is both healthy and delicious--my brother often raves about his meals and desserts. I see great rapport when staff deliver meals. Smiles and laughter are common. Communication is also excellent; Bree keeps me well informed through calls and texts, so I always feel connected. Choosing the right place for a loved one is never easy, but it brings me such peace of mind knowing my brother is receiving such attentive, heartfelt care. The Med Tech Team are all knowledgeable and responsive to my brother's and all the residents' needs. He tells me they are so gentle putting his hearing aids on each day. As a bonus, the other residents are delightful, and it's heartwarming to see them forming friendships and feeling safe in this caring environment. I'm deeply grateful to every member of the Villagio team for the meaningful work they do every day.

AMAZING!!! I haven't even moved in yet only because I have to pick out the flooring and paint…read morefirst...LOL I'll just have to suffer the best as I can for the next couple of weeks until it's ready! Honestly the entire staff have made this upcoming transition seamless. Monica, Amanda as well as Julie (who personally interviewed my dog Tipper) have been there every step of the way. I truly can say I have felt heard about every concern, question asked, and feel like they have had my best interest at hand. I never felt pressured to make a decision until I was ready to move forward! Sooo I'm ready to join the community and looking forward to knowing whatever I might need will be met with respect, dignity and the passion to walk on this journey together...

It's been almost 13 months since my parents moved into their 2 bed/2 bath apartment in the Mountain…read morebuilding at Morningside. Much to my huge relief, my parents are genuinely happy and thriving in their new community. They even participate in two standing dinners each week with their new friends! It's no exaggeration that there is truly something for everyone with lots of fun activities, special events, excursions, and many opportunities for residents to interact. There is never a dull moment, and every holiday is celebrated with much fanfare. My quiet, introverted mother has blossomed into a quasi-social butterfly. She can't stop talking about the friendly new people she's met. As a nature lover, she loves her evening walks in the beautifully landscaped grounds. My father enjoys his daily visit to the mailroom and loves chatting with Olga at the front desk who never seems to have a bad day. He's a regular at the gym. He enjoys reading each page of the Weekly Happenings and Monthly Monitor. Both parents love using Morningside's app to review the daily menu before heading down to the restaurant for their meals. The wine offerings are impressive and prices very reasonable! They did notice a slight decline in the food quality/menu options throughout the year, but they said things are starting to improve with the new chef and the switch to a new seafood supplier. The app is easy to navigate and makes entering maintenance/work orders/staff feedback a breeze. Whoever designed the app did a great job because the user-interface is smooth and very intuitive. This is a huge compliment since my parents aren't native English speakers! ;-) A friend from one of their standing dinners is transitioning from independent living to memory care later this month. The group plans to invite him to their weekly dinners as much as possible if/when their meal credits allow. I'm sure Morningside will handle the move with the utmost care and compassion. You can be sure I'll be watching to see how the transition goes and will report back next year. TLDR: If you can figure out a way to make it work, don't hesitate to make the move to Morningside. I'm so happy my parents picked Morningside and wish they hadn't waited so long to make the move!

Im an employee here at Emeritus at brea now the proud member of the Brookdale Family... This is a…read moreSenior Living Facility. We take care of the elderly to the best thay we can.

Excellent facility. Put my mother in law here for a couple weeks before having to move her into…read morehospice care. Looking for a place like this for a loved one is never easy! My mother in law (god love her) is very high maintenance but the staff, amenities, other residents and even the food made her stay enjoyable considering the unfortunate circumstances. I would highly recommend giving this place a look if you find yourself in such a situation.

They take the time to getting to know your loved one's needs and are great at finding a good fit…read morefor them. Highly Recommend!

They do not offer help for all seniors who are qualified to participate in a program whose housing…read morecosts are exceptionally high.

A family member of mine looked at a few assisted living communities before deciding on Park…read moreRegency. A big part of it was the marketer who was not only helpful and communicative, but also enthusiastic about the building and the care staff. She helped them navigate various aspects of relocating our loved one, the pros and cons of different senior living communities and really highlighted the quality care provided by her staff. What ultimately sold us on this community was the memory care. We decided that it would be best to choose a community that had assisted living and memory care in one building so, if the time ever came, it would be a smoother transition should that level of care be needed. Although the building is a bit older, it is well taken care of and has a beautiful courtyard for residents and families to enjoy. I highly recommend taking a tour if you're considering assisted living homes for your loved one!

As an independent insurance Agent who regularly works with a variety of assisted-living…read morecommunities, I can confidently say that Park Regency retirement stands out for all the right reasons. Over the past 15 years I've had the privilege of working closely with their team and witnessing the high standard of care they provide to their residents. What impresses me most is their consistent professionalism and attention to detail. The staff is always responsive, organized, and proactive when it comes to handling insurance-related matters--making the process smooth not just for vendors like myself, but most importantly, for the residents and their families. Beyond the administrative side, it's clear that the environment at Park Regency retirement, is one built on compassion and respect. Every time I'm on-site, I see smiling faces, meaningful interactions, and a real sense of community. It's obvious that the residents are well cared for--not just physically, but emotionally and socially as well. They're a fantastic partner and an even better resource for families seeking quality assisted-living options.