They are amazing. From the owner, to the caregivers to the scheduler we literally could not have…read moresurvived the needs my 88 year old mother and 92 year old father required at the last minute. They are so organized and supportive. If I could give them 6 starts I would! We will continue to use them indefinitely!

I needed a caregiver to support my mother, who has dementia, for a night to come to an event my…read morebusiness was having. Her caregiver, Bernadette, was excellent. She cared for my mother with compassion and kindness. She treated her with respect and love. She helped my mom eat her food and drink her drinks. Accompanied my mother to the restroom. Assisted her in her walking and transported her to and from the event. I couldn't have asked for more from this service. I had no worries that my mother was cared for while I hosted this dinner. Gold stars for Nightingale Senior Care!

I cannot say enough wonderful things about Brigitte .She went above and beyond -always reliable,…read moreattentive and compassionate .I truly appreciate the wonderful care that Brigitte gives to my husband , Frank. I am giving Brigitte a 5 star review. -Peggy Shu

I wanted to make sure it has been more than a week has passed since my bad experience with…read moreHomewatch Yorba Linda before I write this review. I'm not writing out of spite but just so others can also make an informed decision when choosing an agency. A friend of mine has once advised me that a franchise home care agency is usually worse compared to a caregiver referral agency, and I did ended up regretting not going to a caregiver referral agency instead. Homewatch of Yorba Linda is a franchise and so their rate is quite expensive, but for the price that they were charging, they have only sent incompetent caregivers to my home. Someone who's extremely late, someone who doesn't know anything about catheters, someone who doesn't follow instructions of coming inside my house with they hidden key but instead kept on ringing and ringing the doorbell, someone who who cooks her own food throughout the entire shift (which was fine with me) who also left my house earlier than scheduled but was actually just waiting in her car on my driveway to clock out from their shift tracking app. It's not only the caregivers that they have sent that I had issues with, but their office schedule person who also seemed incompetent made such a grave mistake of not updating the caregivers' schedule with the adjusted time that I have requested. I had requested that the morning shift be adjusted to start at 8 am instead of 9 am but that office staff failed to update the schedule of the assigned caregiver on that particular morning where I fell on my bathroom. I was left laying on my bathroom floor unable to get up for more than an hour and only was able to call 911 when my neighbor's daughter came to check up on me by chance. Paramedics were called and I was being wheeled to the ambulance and that's when the caregiver came at 9 am instead of 8 am that I have requested, and that is totally the office's fault, not the caregiver's. I also happen to witness firsthand how they treat one of the only few good caregivers that they have sent me, I won't name her, but she was excellent. On my last day of service with them (because I had already decided to change agency), they were forcing this particular caregiver to go to another 8 hr shift after her 6 am - 2 pm shift with me and they kept calling and calling her phone which I think is awful and unprofessional. If they care about their caregivers, and also their clients, they shouldn't be forcing their people to do a straight 16 hour shift because they are not machines, they get tired too, and it is also unfair to the client to get a caregiver who is tired and exhausted. Again, I think it is their office's incompetent scheduling problem because if they want that caregiver to cover a call off, then she shouldn't have been scheduled the 6 am - 2 pm with me, but of course they want to make it easier for themselves even if it means forcing their caregiver to work 16 hours. Witnessing that just solidified my choice of changing agency. I think that Homewatch Yorba Linda doesn't vet their caregivers at all because they only care about putting a body on these shifts.

Kathy was absolutely incredible during my recovery from knee replacement surgery. Having physical…read moretherapy at home isn't always calm or quiet, we had adult kids coming in and out, two large dogs roaming around, barking , and plenty of other distractions but she handled it all with professionalism, patience, and grace. She knew exactly how to push me just enough to make real progress without ever pushing too far. That balance made all the difference. In just three weeks, I've made more progress than I expected, and I truly credit that to her expertise and encouragement. She's knowledgeable, compassionate, adaptable, and completely dedicated to her patients. I'm so grateful she was part of my recovery journey. Thank you Kathy !

I am incredibly grateful for the care and professionalism of my in-home therapist. From the very…read morefirst visit Cathy was compassionate, attentive, and highly skilled. Each session was tailored to my needs, clearly explained, and done with patience and encouragement. Her positive attitude and genuine concern made a challenging recovery process feel manageable and hopeful. Cathy not only helped me physically but also gave me confidence and motivation to keep improving between visits. I truly felt supported, respected, and cared for in my own home. I would highly recommend their services to anyone needing in-home therapy--they go above and beyond in every way. GrandCare representive Laura went above and beyond in coordination with my home schedule and getting me an extension for 4 more sessions. I felt heard and appreciate her effort and support. Laura Q

Visiting Angels was referred by a friend of a friend and a reference page thru Kaiser. It only took…read moreone call and their team was over the next day to meet with me and my father. We then put together a plan and every team member treated my father like it was their own father. The care was exceptional and so professional, but with such dignity and respect. I am forever thankful for their services and can't recommend them enough.

Visiting Angels are such a blessing. Whether you need 24/7 help or just a few hours a day, they can…read morehelp. Mom absolutely hated the idea of assisted living but my sister and I just didn't have enough time to make sure she ate, had a clean clean safe house and took a bath. Visiting Angels helps keep Moms and Dads at home, safe and comfortable. Thank you VA caretakers.

Although we didn't end up using Chamberlain Care, I wanted to write this review to highlight the…read morereasons why anyone looking for caregiving services should put Chamberlain Care at the top of their list. Sarah Underwood brought her warm smile, calming disposition, and expertise to me and my family during an uncertain time. Sarah explained the process, offered a "what we could expect," and answered a plethora of questions regarding caregiving. My family was not 100% sure of the direction we were going to take with my mom since moving to a different state was also an option. Sarah did not pressure us and gave us the time we needed to make the best decision for my mom.. and dad, who at 90 wanted to still take care of everything on his own. As it happened, my mom ended up being admitted to the hospital and then transferred to a rehab center. When Sarah found out where, she paid a visit to my mom in the facility, held her hand and had a good talk. She completely didn't have to, but did anyway. FYI.. I have a picture of their two beautiful smiles! And if that wasn't enough, I was having a tough time getting in touch with a representative at the facility (since I live out of state) Sarah came to the rescue. She got a hold of someone to reach out to me. Sarah Underwood is wonderful- inside and out and a beautiful representation of the company's standard of care. Families first, and it shows!

Terrible service! I met with someone who seemed nice and took down all my information, most…read moreinsistent about the billing information. After being texted, "I'm creating the care plan now and we will keep you posted," I didn't hear from them for three days. Then, while I'm beginning my day of caregiving for my loved one the doorbell rings and, SURPRISE!, their caregiver arrived without any announcement or warning. I was completely shocked and when the caregiver (who was nice) called the office who talked me into letting her stay. Of course, instead of the respite I wanted, now I had to deal with an upset loved one and an unplanned arrival. This actually made this one of the worst days I've had in a long time because I had no idea anyone would show up. I should have sent her away but I was too flummoxed to think straight. Anyway, Chamberlin did make sure to charge my credit card for this unwanted, unrequested visit. I canceled the contract and highly recommend against dealing with this company. In fact, now I'm kind of afraid to even ask for help again knowing that the first time I turned out to be quite a hindrance rather than assistance. ADDENDUM: After this review was posted I was contacted by the owner of the company who wanted me to remove this review. He offered a refund if I would take it down. I felt that to be an ethics violation and refused. He did seem sincere in wanting to make things right although the damage was done. I've re-read my original review and still vouch to its accuracy and honesty. I just learned a refund was issued without preconditions. My experience was still horrid but it's possible it was a learning experience for the company. (I personally learned nothing that will help my situation.) Anyway, I'm changing the rating from to two stars instead of one in with the hope this will not happen to someone else.

Making sure you have the right care for an aging loved one with dementia is not an easy task. My…read morefamily went through many caregivers before we found the right team. JP, Pearl and Elmer have become like family. The high level of care that they have given my stepfather has provided him with a quality of life that we will always be thankful for. I highly recommend this team as well as Southern California caregiving services.

I am incredibly grateful for the compassionate care provided by Southern California Caregiving…read more Their office staff is professional, attentive, and truly cares about our family's needs. They came highly recommended by a friend, and they did not disappoint. It brings such peace of mind and joy in my heart knowing my great-grandmother is in good hands. Although she can be picky and was very independent for most of her life, the caregivers have been exceptionally kind and patient--consistently going above and beyond to meet her needs during this transition.

Just wanted to give an update we've been using this agency for over 1.5 years now w/ no complaints…read more Freda the owner has been great scheduling trying to fill in spots. My mom the client is a bit picky w/ caretakers so it's hard for Freda but she does her best to keep all 7 days of the week covered. I talked to my mom and our favorite caretakers are Stacey, Cynthia, and Lisa. Stacey and Cynthia mainly work during the week to keep coverage from what I can see. I hear them speak to my mom when I'm in the hallway and they're very nice and sweet. I'll be honest it's nice to hear my mom have small talk with people other than my brother and I. I believe these two Stacey and Cynthia are the only ones currently giving her a bed bath. If we didn't have them during the week we'd be in bad shape. They've also helped w/ my mom when a physical therapist is here w/ the hoyer to lift her up to do things so they are trained. Lisa, mainly comes in on the weekends unless she has time to fill in during the week. She's a very sweet lady whose very nice and appreciative of whatever we do for her. She's communicative and gives her advice on my mom's care. Again, we've been using this agency for over 1.5 years and I see no reason why we wouldn't keep using them. Give them a try especially if you're in the Yorba Linda area since they're located here.

They hire from Craigslist. That's very concerning. As a family member, I would not be comfortable…read morepaying this kind of money knowing that they hire people for $20 an hour off of Craigslist.

Don't be fooled by the interior of the home. The only qualified caregiver is Mary Ann and she…read moreCan't cover residents 24-7 hours everyday. Our family agreed to a monthly fee for our homebound 95 year old father. After 3 months the administration decided we were to be charged more than double monthly fee because he woke up twice a night. We were required to pay nighttime rates solely hired to care for our father That was $20.00 an hour 11 hours every night. The fee shot up to over $6,000 a month. After an injury on my father's arm which could not be explained, that broke the camels back. What is actually happening when we're gone

This facility has a health care manager (Nancy) who steals supplies from guests for other guests to…read moreuse to hide how disorganized she is about managing this facility, after trying to talk to her about it I complained to Audrey the coordinator, and she wouldn't hold their own health care manager responsible for their actions and decided to "relocate" me. This facility has no social programs for their guests and doesn't use gait belts for transfers. Things are often broken here and the menu for their guests is haphazardly thrown together. Don't send your loved ones to Bryant Ranch Manors. It's the most dangerous and disorganized facility I've ever worked for. They also dropped caregivers salary from 20/hr in 2015 to 11.50/hr in 2018 while having to care for 2 more guests at a time despite rising cost for this service.