First light home care has taken care of my mom and dad for over six months. While there have been…read moremany different care givers over this time period, for the most part, the care givers have been compassionate, reliable and kind hearted. Some of them have been great! I wish I could give those folks five stars on here, and a hug! By and large, this is an excellent group of caring folks doing a very difficult job. You can count on these folks to help you out in times of need!

Five stars all the way! We need help with my 90 year old mother asap and FirstLight was there right…read moreaway to help us get her home safe and then 100% help her at home with showers and 24 hour care. Vee worked with us as our needs changed from 11/2022 until 04/2023. All the caregivers that were sent to help our mom were 5 star but I have to give a shout-out to Maria. She is like family to us. The hardest most caring person ever. I wish we could have Maria here with us every minute of the day. If you need help with an elderly person I would without a don't recommend FirstLight. Thank you to everyone that help with my mom. Kendra

We are very thankful to have found Avery home health. Our…read moredaughter was originally approved for shift nursing 12 years ago, the two previous agencies we had worked with were very difficult to deal with. I spent countless hours calling the recruiter and management to check on progress and I never got any answers, occasionally the manager would get on the phone to tell me how difficult it was to find a nurse or LVN to hire... The last agency we worked with actually discharged us after 8 months of my persisting calling, claiming they just couldn't find any candidates. That the reason why I was TRULY AMAZED when we switched to Avery! In a matter of a week, Drew came to meet our family, nurse supervisor Stephanie did the assessment and a week later we had an evening nurse who was wonderful and is now a personal friend. Drew has been very proactive and caring in the past two years, successfully finding potential LVN's to help my daughter and being responsive and professional handling all my messages. What a difference! Being a parent of a severely disabled teenager doesn't really leave a lot of time to spend chasing people down for an answer and babysitting the process. That is why I really appreciate working with Avery and how they really support our family. In fact, I just found out that my good friend is also working with Avery and she is also quite pleased. We had always complained endlessly about the previous agencies and now we find ourselves sharing good reports. Stephanie, the nurse supervisor who we see monthly, is very professional and caring. She is attentive and very detailed in her assessments. We really enjoy her monthly visits. I highly recommend this agency that has been such a blessing in our lives.

I loved working with Avery home health. Communication was key in the company and they want you to…read moresucceed as a nurse. They are there to help you every step of the way. Drew was always one email or call away if I had any questions. Overall great company to work for and absolutely loved working with the families. I ended up moving otherwise I would still be working with Avery. Thank you for making my experience as a new nurse an easy transition.

This is a really great place full of positive optimistic energy emanating from a great group of…read moretruly amazing people working together toward One goal .. Optimum care for their Clients and Employees"! What a Blessing it is to put Ourselves in their hands and to feel Safe and Welcome by Them"!! Gratefully Aida.

Jessica answered all my questions. Very patient. I feel she really cared about her situation…read more Definitely would recommend.

Highly highly highly recommend 24 Hour Caregivers in Orange County! Allen was incredible in getting…read moreme linked with an amazing caregiver (Noel) for my grandfather for post-surgery recovery support. Noel was attentive, compassionate, patient, and professional. This is our second time using 24 Hour Caregivers and we will definitely be back when another caregiver is needed!

I would highly recommend 24 Hour Caregivers. Very warm and friendly staff and the entire experience…read morewas top notch. The care quality exceeded my expectations.

The staff has been wonderful. My father needed care right away as his previous caregivers were no…read morelonger available. I needed a male caregiver as my father is now immobile and I have severe osteoporosis and psoriatic arthritis. Steven, Laurie, Angel and Josh have all been wonderful in the care provided to my father.

"Top Notch" which sums it up. I interviewed 3 companies for care for my stepdad Pete. Sooooooo…read morehappy we went with Home Instead. Communication with management, staff was spot on! Caregivers are awesome, punctual, my Dad was so comfortable with them. Mary & Steven are incredible to work with, thank you both from the bottom of my heart.

This experience was emotionally exhausting and incredibly upsetting. Visiting Angels added…read moreunapproved charges to our account for services we did not authorize, and in some cases did not even receive. Discovering these charges felt like a betrayal, especially when you're already overwhelmed trying to care for a loved one. Instead of compassion or accountability, we were met with "we will call you back" and excuses. They never called back. We spent hours calling, emailing, and questioning charges that never should have existed in the first place. The stress and anxiety this caused our family was overwhelming. No one should have to fight this hard just to understand why their money is being taken. This company markets trust, care, and integrity--but when it came to finances, we felt taken advantage of at one of the most vulnerable moments of our lives. The emotional toll of dealing with unexplained billing on top of caregiving responsibilities was devastating. I would never recommend Visiting Angels to anyone who values transparency, honesty, or peace of mind. Please learn from our experience and look elsewhere.

Danielle Wilson was truly fantastic in working with us to find care for my stepfather. She was…read moreflexible and gave us the time we needed to figure out the right situation for his needs.

I had a bad experience with LinCare they are very rude. I been with the same cushion for CPap…read moremachine for a month. I did not know that I need to change my cushion every 2 weeks Marcos V. did not explained well. Also they only give me 2 filters. My husband got his CPap machine yesterday from another company he got 6 cushions and 6 filters and we have the same insurance. When I call them to explained me why I have less supplies than my husband their only explanation was they had less supplies. If I was told that they have less supplies I would understand, but they did not told me.

I have been on oxygen for the last 6 years. My first supplier was Apria (terrible). The second was…read moreSuper Care (not much better). Now I am with Lincare (fantastic). I am very pleased to have them take care of my medical needs. They do a great job !!

My mom was in need of daily assistance after sustaining injuries from a fall in January of 2020. I…read morewas referred to Home Watch Caregivers of Orange by a family friend. Maria gave me a good overview of the services and options they provide over the phone so we scheduled a home visit with my mom. The visit went great, and my mom felt very comfortable with Maria and her staff. The paperwork was easy to process and we were all set. Caregivers were on time and quickly established a good rapport with my mom. They helped with all her essential needs like bathing and meal prep, but they also did other tasks like light cleaning, driving her to physical therapy appointments, and just visiting with her. As my mom recovered over the following weeks, we were able to scale back the caregiver hours to just what was needed until eventually, mom was independent and on her own again. Maria is easy to communicate and coordinate with and provides an excellent service for people like my mom. In the end, they were really a key part of her recovery.

From the owner: We work daily to ensure our caregivers have access to the best-in-class support, training, and…read moreeducation available, allowing them to show up everyday with passion and purpose. Whether they provide companionship, post-surgical support, or 24-hour elder care, our caregivers have the mentality, skills, and experience needed to empower our clients and positively impact the communities they serve

If you are a nurse looking for a place to work, I'm sure Aveanna/Premier is great since they seem…read moreto care less about the families that need their help than they do about keeping nurses on staff. The nurses seem to have free reign to call in, stop coming in, make demands, etc. We had not had issues until this last year. I'm not sure what changed but we also have a new care coordinator on our case every few months. Further evidence that patient care is not important, if Aveanna/formerly Premier cannot staff all of a patients hours, they do not allow you to split hours with other agencies. Essentially, holding hours that they can't fill hostage. If you have 1 nurse you like filling a portion of the hours but can't get coverage for the rest, you are SOL. Since January (5 and a half months), here is what we have experienced trying to find help for my 8 year old son. LVN #1.) LVN calls in often. We wait until they have a replacement and let her go. LVN #2.) Replacement is unqualified for the job. Additionally, comes in for about a week, calls in for 2 days and we advise not to come back LVN #3.) Another new LVN is with us for about 8-10 weeks. Misses 6 days total. One day calls in because she's stressed out that we had to call an ambulance for my son the day before. Has a bad attitude, rolls eyes when asked for help. We decide to tolerate until a replacement can be found. Without notice they move nurse to another case at her request citing that she was a new grad and decided she didn't want to do feeding tube patients after "trying it out". Management tries to placate us by saying she just wanted to "grow her skills" as a new nurse. I don't know about you but even 2 week notice is customary for quitting a job. Instead of giving us notice, they immediately give her another case, leaving us without help again. We request no newly licensed LVNs without experience from here on out and I advise we are not a training family. It's a lot of work for me to teach and I want someone long term. LVN #4.) We interview a nurse making all requirements for my son's care clear including him spending his days rolling around on a gymnastics mat since he can't walk. She tells the agency and is at the interview that this will not be an issue. I again take time off work losing income to train her. I spend an entire day training here. She then calls the agency and says it's too hard on her back and will not be returning. Aveanna/Premier needs to set patient care to be at least as important as keeping nurses on staff rather than prioritizing keeping LVNs on staff at the expense of the families who are depending of them for help. I believe that they prioritize nurses because they see and interact with the nurses during training, interviews and reviews but no one in management or case care who is responsible for staffing for the patient ever actually sees the families in person. Instead, these relationships can be kept at a distance since the only communication that happens is on the phone. It's easy for them not to care as much when they do not see the patient or family as actual people.

This is a scam. Does not give the type of care they promise and when you try to cancel they are…read morevery rude.