Been injured twice in a week caregivers take up to 40 minutes to respond or go home and do not…read morefinish what they started. Some of them are really good. But some of them need attitude adjustments. Food is good and residents are nice, but caregivers will be mean at times. I was told that I am asking for help 24/7 which is impossible because I am asleep at night. Wish I had gone someplace else as the Compassion is lacking here. If I could take care of myself after my stroke I would not be here.

An amazing place where residents are treated with respect and provided a happy lifestyle. Wonderful…read moreplace

A family member of mine looked at a few assisted living communities before deciding on Park…read moreRegency. A big part of it was the marketer who was not only helpful and communicative, but also enthusiastic about the building and the care staff. She helped them navigate various aspects of relocating our loved one, the pros and cons of different senior living communities and really highlighted the quality care provided by her staff. What ultimately sold us on this community was the memory care. We decided that it would be best to choose a community that had assisted living and memory care in one building so, if the time ever came, it would be a smoother transition should that level of care be needed. Although the building is a bit older, it is well taken care of and has a beautiful courtyard for residents and families to enjoy. I highly recommend taking a tour if you're considering assisted living homes for your loved one!

As an independent insurance Agent who regularly works with a variety of assisted-living…read morecommunities, I can confidently say that Park Regency retirement stands out for all the right reasons. Over the past 15 years I've had the privilege of working closely with their team and witnessing the high standard of care they provide to their residents. What impresses me most is their consistent professionalism and attention to detail. The staff is always responsive, organized, and proactive when it comes to handling insurance-related matters--making the process smooth not just for vendors like myself, but most importantly, for the residents and their families. Beyond the administrative side, it's clear that the environment at Park Regency retirement, is one built on compassion and respect. Every time I'm on-site, I see smiling faces, meaningful interactions, and a real sense of community. It's obvious that the residents are well cared for--not just physically, but emotionally and socially as well. They're a fantastic partner and an even better resource for families seeking quality assisted-living options.

something needs to be done regarding your resident care coordinator maria nguyen. not only is she…read morevery rude, dismissive, disrespectful, lacks empathy, inconsiderate, she is over all not the type of person who you'd want to speak about regarding your loved one. senior safety should be priority in a senior living community like this, that is CLEARLY not marias priority...maybe it's money? not sure. as a well know community please do better with who you allow near our loved ones. 3 stars are for jhoana salmi hsd and other staff members (caregivers, nurses, culinary, driver, activities) who genuinely are happy to work here and show its . thank you for all you do, you are greatly appreciated

CAREGIVING: It has…read morebeen nearly one year since my parents moved to Oakmont, during which I have gained a deeper understanding of the vital contributions made by caregivers and med-tech personnel to both my parents' well-being and my own peace of mind. The Director of Health Services, the Resident Care Coordinator, along with the caregiving and med-tech teams, consistently display outstanding professionalism, and I truly value their dedicated, round-the-clock care for my parents. The significance of their work became especially clear when my mother fell in their apartment soon after their arrival at Oakmont of Fullerton. I'm thankful that her emergency alert necklace allowed for a swift response and appreciate how effectively the team coordinated with paramedics and kept me informed. CONCIERGE: Since my first visit, the concierge staff have consistently shown professionalism, offering sincere greetings. They welcome residents, families, and medical professionals, while also ensuring that residents with cognitive impairments stay safely within the facility unless accompanied by authorized personnel or relatives. CULINARY: Oakmont of Fullerton recently appointed a new executive chef who demonstrates a thorough commitment to meeting residents' dietary needs. Since the new executive chef became part of the team, both the amount and quality of food have improved. I would like to see premium cuts of meat added to the menu, along with baked potatoes as an additional side choice. There have been instances where hot meals were served cold as a result of delays, including food remaining under heat lamps, on back counters, or not being picked up promptly by waitstaff. Enhanced communication between culinary and waitstaff personnel is recommended to address this issue. WAITSTAFF: Although the waitstaff manage numerous tasks, enhancing follow-up service is advisable. Staff should periodically return to check on residents, ensuring all needs are addressed. Furthermore, tables should be promptly cleaned and reset after guests have completed their meals and left the dining area. Removing soiled tablecloths prior to seating new guests would be beneficial. Employing a dedicated staff member responsible for cleaning and resetting tables may improve overall efficiency, allowing waitstaff to concentrate on attending to residents and guests. Waitstaff can further elevate the experience by greeting residents courteously and showing genuine enthusiasm in their roles.

If you have a death wish for your loved one, then feel free to ship them to this shithole. Staff…read moredoesn't care about your loved one other than gossiping among themselves. Receptionist is shit. The one there on the weekdays doesn't give a fuck if you're walking in, she just sits there on her phone or gossiping. Good luck if you need help moving in or out. Staff gives bullshit reasons on why they can't help you but they are caught hiding and not doing anything, they just don't want to help. All useless, lazy staff. Residents are left to rot there.

If your loved one needs care in the middle of the night good luck, they may not know enough about…read moretheir call center to respond. Literally the person admitted and said I saw the red light but didn't know what it meant. Lucky it was only a bathroom call And not chest pains. 3 weeks later we moved her out. That was just the final straw. Plenty of vacant rooms available.

My parents moved into their 2 BR/2BA apartment in June 2024. Since then, my husband and I have…read morespent 18+ nights in one of their guest rooms each year. I'm thrilled to report that Morningside continues to meet, and very often exceeds, our very high expectations. Here are a few tips/learnings since my 2025 update. Tip #1 - My parents have a Kaiser Medical Advantage Plan. I learned recently there are some nuances to their medical coverage at Morningside's onsite Skilled Nursing facility as well as Park Vista. We've opted to keep my parents enrolled in Kaiser because they've had the same PCPs for over 25 years. Be sure you understand the potential financial ramifications if you're a Kaiser patient. Tip #2 - Do yourself a favor and ask to work with Monica Silva in the Marketing Department. She'll guide you every step of the way. She also remains an invaluable resource long after you enter Morningside as a new resident. Now on to my 2026 update as my parents start year 3 at Morningside. Over the past year, both parents have experienced minor medical emergencies necessitating EMT visits to their home. Living in NorCal, it's very reassuring to know that a quick call to the front gate and/or simply knocking off the phone receiver in either bathroom results in an immediate visit from one of Morningside's 24/7 EMTs. Several of their EMTs are current medical students. While the food selection/quality has declined a tad bit over the years, it's still very good, and Morningside's waitstaff are beyond kind and patient. My parents enjoy the entire F&B team, and they especially adore Victor and twins Liz and Melissa because they cater to their every needs. When the guest room experienced an unexpected maintenance issue on the day we were scheduled to arrive, Olga called me that morning and arranged our stay at a nearby hotel at Morningside's expense. She also provided us with breakfast coupons for the duration of our 3-night stay since our hotel room didn't include breakfast. There was a recent situation that prompted me to reach out to Sal in Housekeeping. Since I was onsite, I asked Sal for an in-person meeting and Sal arranged for us to meet the very next day. He also invited Morningside's Executive Director (Chris Oakeson) to our meeting because it involved a sensitive staffing issue. After listing to my concerns, Sal and Chris promptly addressed the issue to my full satisfaction. I could go on and on, suffice it to say my parents are absolutely thrilled to live at Morningside. My mother who has difficulty making friends is thriving in her new community. These are my father's actual words when I asked him how he liked living there, "You know, I lay in bed some days asking myself if I deserve to be so happy and live such a carefree life in this beautiful place!" I think that says it all. :)

Moving to Morningside of Fullerton has been one of the best decisions I have made. The residents…read moreand employees have been warm and welcoming. It is easy to stay active, make great new friends and the food has been consistently great too! I am so glad I chose Morningside to be home

I have been looking for a residency for my family member who has dementia. I took a tour of the…read morefacility at Ivy park Fullerton and I could not be more impressed with the attention to detail. Extremely friendly staff, attentive, and clean premises. I love the multiple daily activities offered to the residents and other residents were extremely friendly and welcoming. If you're looking for a community that prioritizes care, activities, delicious food, and overall happiness, I highly recommend checking out Ivy Park Fullerton. It's a wonderful place where seniors can truly thrive!

Nice staff! Clean place that reminds you of those 2000s films! Elderly people are treated with…read morekindness here!

Many communities promise exceptional care, but Silverado truly delivers. Every person we…read moreencountered treated my dad with respect, dignity, and kindness. They never talked down to him or treated him like a child. They always reminded us that this was his home, and they were simply there to support him. What stood out most was how much life there was in the community. There was music, activities, resident dogs roaming the halls, laughter, and genuine joy. Residents are encouraged, not forced, to participate, and they're cared for as individuals, not patients. The community is clean, the residents are well cared for, and you can genuinely feel the love. My dad eventually transitioned to Silverado Hospice, and his passing was peaceful. During those final days, the staff cared for our family just as much as they cared for him. They brought us meals, checked on us constantly, and surrounded us with compassion during one of the hardest times of our lives. We will always be grateful for the love and dignity they gave my dad. If you're looking for memory care for someone you love, I can't recommend Silverado highly enough.

During the past several months while my sister has lived with you, we have heard so much uplifting…read moremusic. My sister has always loved music and she sang in the church choir. I was always proud to stand next to her in front of God when she sang Ave Maria. She is an Angel. The music we hear in the main living room is mostly 1950s. Even though I was born in the sixties, my sister was born in the forties. I know all the songs. Saturday, she will move on to the next phase of her life and the next phase of her dementia. Maybe she will arrange flowers with Vinnie for the dining room while we prepare her few remaining belongings for the journey. Her room at the new place will be smaller so she won't be taking her furniture. I'll keep it for her because it's a special wood her late husband loved. On that last day at Silverado, I hope she will take the exercise class. It's so crucial for mobility and, thank God, she is still able to stand and walk on her own. When I think of all the trips she took with Silverado, it makes me smile. I saw adorable photos of Mr. G. photobombing my sister at some farm. I adore the photo of my sister at a pool on one of the outings. Her face reflected a really good time. I have been so honored to meet many men and women who cannot live alone, but are living a reasonably dignified life with their situations. I met a woman who is so beautiful that she makes me wonder what her life must have been like once upon a time. Now, she, like so many, loves candy. I call her Candy and it's obvious her family really loves her. My sister has attended so many social functions. The last one was a luau and that Hawaiian buffet and Hawaiian dancers were something really grand. You could see that everybody enjoyed it in their own way. Well, one way my sister communicated with the world before Alzheimer's stole her words was with a silver flute. It's on a table in her room at Silverado, but she doesn't play it anymore. I'd like to ask a favor. I'll be keeping her busy while my nieces pack her things on Saturday. Perhaps you could play some flute music on her final day as a bon voyage. I know that you have all had her best interests at heart this past year. Thank you to all for each assist, kind word, medicine, redirect, class, game, meal, field trip, hair style, clothes change and prayer. If you knew how many sick children she willed to stay alive with her infinite love, as a nurse, you would know the work you do really matters. She really matters and thank you for all you have done for her.

I recently toured Villagio Memory Care and was truly impressed with the experience. From the moment…read moreI walked in, I noticed how clean and well-maintained the community was. The facility was fresh, welcoming, and completely free of any unpleasant odors. What stood out the most was seeing the residents actively engaged in a group activity. It was clear they were enjoying themselves, and I observed that every resident was being attended to with kindness, patience, and respect. The staff genuinely seemed to know and care about each individual. The Memory Care Director was incredibly knowledgeable, professional, and compassionate. She took the time to answer my questions thoroughly and demonstrated a genuine passion for providing exceptional care to residents and supporting their families. Overall, Villagio Memory Care exceeded my expectations. The combination of a caring team, engaged residents, a spotless environment, and knowledgeable leadership gave me great confidence in the quality of care they provide. I would highly recommend Villagio Memory Care to anyone looking for a safe, compassionate, and welcoming community for their loved one.

The Villagio staff is top tier. They took the most incredible care of my dad in the last year of…read morehis life. Breanna, the memory care director, and all the caregivers treated my dad with compassion, joy and attention to detail. They worked seamlessly with our hospice company and made sure my dad was surrounded by peace as his Alzheimer's became more severe. The staff is so kind, you can feel the heart they bring to everything. I HIGHLY recommend this to anyone looking for assisted living or memory care!!