Unorganized company with poor customer service. Accidentally placed an order and immediately sent…read morean email to cancel. Sent multiple other emails with no response and they shipped the item anyway. Only way to return is for me to pay return shipping of an item I accidentally ordered.

phenomenal service!!!!! ordered clubs and wasnt the right…read moreones the gentleman was so polite and professional thanks!!!!!

Not really sure about the quality & performance or anything else for that matter !…read more But I do know they are slow !! I ordered new clubs at the same time from different manufacturers, and I have already received the other clubs from the other manufacturers! But Tour Edge is dragging their ass !!! Not sure I would choose them again !! Customer service doesn't seem all that great either, seems like their whole system is slow, like you're on their time..screw you ! **UPDATE...STILL WAITING !!!!**

The old old old clubs may have been, not up to par, pun intended. I picked up a used driver about…read morefour years ago, it was two years old then. I paid $100 and was able to drive just as far and straight as the other players. So, I bought an E722 two years ago, and it was better than the older driver. Two weeks ago I broke the shaft right at the hosel. I called TourEdge , they said that someone would call me with a RA number to send the the club to factory for refiting of a new shaft, because it had a lift time warranty. Two days later they called and said a new shaft was on the way. I received it, installed it, now all is good. By the way, Veterans get 15% off. Check out the reviews on the new E 725 or the C 725, they are the newest Oct 25, 2024.

Expensive but the lessons and video feedback is great. Am a newbie and it really helped.read more

This was some of the best money I ever spent on golf instruction, but be aware, money is what…read moreyou'll spend, and it is expensive. I worked with Russell; he was great. He was able to help me cure my slice, and stop coming over the top of the ball. And now I can focus on playing and enjoying a round of golf, instead of fretting over my swing mechanics. The facility was clean and the technology easy to use and understand. I would have given this review a 5 star, if it wasn't for the manager of this location. He was always poking his head inside the door during the lessons, which made me feel like he was saying, "Hurry up, I've more important and higher paying customers than you."

Came here to regrip my irons and repair one of my clubs. The service is far superior to the other…read moregolf chain down the street. They also price matched the grip install for .99 cents which helped out a lot. While their competitor took 4 days to complete my grip install last summer, these guys had it done by next morning - I dropped them off the afternoon before. They also saved my older grips. I wanted them because they had a unique design. I ended up having them put the saved grips on my wedges. I've had great experiences shopping here as well. I feel like people are way more attentive at golf galaxy. Thanks, guys!

I was in this store looking for a women's cart bag for 20 minutes. The bags are just off the cash…read moreregisters. No one ever came to ask if I needed help. I walked the store to look at ladies apparel, which by the way is less than 1/3 of the mens, and no one asked if the could assist me. As I was walking out I noticed 4 employees standing around the register yacking. The prices are no different than their competitors, where I actually did receive help. Ladies, you have better choices for your golf gear. Choose wisely. This is not a store I would support.

Great service and knowledgeable staff. That helped me determine the best service for me and…read moreMy game of golf

This is a great store staffed with talented and friendly people. Mike Esposito (PGA Instructor) and…read moreTyler Reitz (Fitting Specialist) are outstanding, and the selection of golf equipment and accessories at this store is huge. When shopping for new drivers/clubs, the staff is very helpful and encourage trying different equipment in their club fitting bays. I always look forward to visiting for either products or advice. Note....I would have given the store a 5-star rating, but they haven't finished their total store remodeling and I'm waiting to see if they add "padding" to the walls of their recently completed lesson and club fitting bays because currently balls ricochet off the walls. Not only is it loud but someone could get accidently hit.

Poor customer service, questions managers reject but are not willing to come out and explain. Worst…read moreexperience in retail I can remember. Tone at the top matters...tone deaf at this location.

This place is the best anywhere! Also, I was there when Trevor who left 1 star! He was so in the…read morewrong Trevor asked for a certain flex( which he got) and complained after 100 balls it wasn't the same as his old shaft. Of course it wouldn't be it wasn't the same exact shaft. Trevor asked for a cheaper shaft. And he was never asked to leave. He was asked to stay so the head pro PGA Professional would talk to him but he left like a woke child! Chicago Bills goes out of their way to help customers! They are the best in the business! Period!

TAKE ADVANTAGE OF NEW GOLFERS…read more DO NOT GO HERE Paid them to replace shaft of broken driver- told me an extra stiff shaft would be $60-$70. I came back to find they used a much cheaper and flexible shaft and tried to tell me that it would play the same because they shortened it. After hitting 100 balls and confirming it did not hit the same, and I would like the shaft that I paid for, I was yelled around and screamed at to leave and that they will not be giving me the shaft that I paid for. Just to make sure I wasn't losing my mind, I confirmed with two seperate golf professionals that the shaft they gave me was not an extra stiff and not close in terms of flex, thickness etc. playing the same. How did these guys get ping fitter of the year?!

Good simulators nice staff easy parking. Would come back. Cider available. We has a small group…read moresharing 2 bays

A great experience this winter and spring! Using these wonderful simulators helped me keep my swing…read morein shape. Now I'm ready for the season of golf in Northern Illinois! Thank you Kyle and the team for accommodating me each week! Looking forward to restarting next November!

I'm only reviewing the restaurant as I haven't golfed here but the food was good with sizeable…read moreportions. A little expensive and food options were limited but no real issues when I ate dinner there.

This place is very hit or miss I think unfortunately they have a lot of highschoolers working here…read moreor maybe college age kids You order and you don't get the drinks until at least your food arrives and then you wait some more and you still haven't gotten them. They forget items they don't come to check on you and then they want 20 to 30% for a tip and then when you finally leave the tip, you haven't even put the cash tip down and they're already coming to take it And in all my years of restaurant dining, I've never seen the server lean over you to come and take the cash tip And our drink cups are empty. We don't have boxes to take our food home. Just crazy. This is being left after three times of dining here with very similar experiences each time three times within the last two weeks I know it's hard to get decent employees when you're paying minimum wage and you're working off of tips, but they need to get people that I think are a little older