It's not often that a C&C or State clerk at the DMV or City Hall will offer fast and friendly…read moreservice, so today's experience definitely stood out. Props to Mollie Brunn at the service counter for a really great experience. She was polite, professional, friendly, and fast. I went in to transfer a vehicle title and registration into my name and was expecting that it would take forever. I had an appointment thru the AlohaQ website that I made a week ago and went in about fifteen minutes early. The location was pretty full, so I was glad that I had an appointment. I checked in at the front and was instructed to take a seat to be called. They have an electronic sign board behind the counters so you can see your appointment number, time, and place in line. Mollie called out my name about 5 minutes later and directed me to a window that was closed. She helped me there and verified my paperwork, and instructed me how to complete it. The entire process only took less than 5 minutes, and I was done with my new title and registration in hand. Hooray!!

I went here to renew my driver's license today and was amazed at how quick and easy the process…read morewas. I made an appointment at AlohaQ several weeks ago, arrived 20 minutes early, and was greeted by a nice lady. She asked if I had an appointment and if I had all the documents filled out, which I did in advance, and she checked me in for my appointment. She then had me sit in the orange seat section of the waiting area. I must have lucked out because the appointment before me was a no show so I got called up pretty quickly and was helped by a very nice local lady. After a quick eye test and picture, I was done in less than 10 minutes and I was walking out the door 5 minutes before my scheduled appointment time. I see the negative reviews, but my experience here was absolutely wonderful. I don't normally post reviews, but felt I needed to share my positive experience to let others know that Windward City Satellite City Hall has amazing staff and the process can be quick and painless, especially if you have all of your paperwork filled out in advance. Thank you to the ladies that helped me today. You are awesome!

I saw most of reviews which most people had terrible experiences. But I was lucky to be taken in…read moreearlier despite having an appointment at 9am. They open exactly at 830am. They advise to check in on your phone with confirmation number once outside the door. The worker who helped me said that most times the people don't have current address where the SSN card be can mailed to and correct documents. I got receipt of my application, instructions in case my card doesn't come in 2 weeks, number to call. Card came in within 2 week mark so I can begin my next steps to changing my last name. Much appreciation to the staff for making my first trip to SSA building a successful one.

Just wanted to share my experience…read more 1. Call the local number ahead of time. The 1-800 number is a trap, you wait for over 1 hour on hold, and then they can't help you anyways. The local folks know exactly what can be done (their services have been scaled back because of budget cuts), and if you need an appointment or a walk in is okay. If an appointment, might be ~6 weeks out because of backlog, be prepared. 2. 4 separate people will ask you why you're visiting, be super clear in what you need + if you have an appointment or were told you didn't have to make one. 3. Listen carefully for the numbers being called. Their PA system is super mid, and depending on who is calling the number from what window, it might not be clear. Lol everyone in the waiting room banded together to try discern what's being said. "You got that ticket number?" "Think it was this, who caught the window number?" 4. The employees are short staffed, but very empathetic + helpful. You just have to work together with them, have your id + documents ready for when it's your turn and they ask for stuff. Thanks to the guy that helped me (think AF vet?), got what I needed to file taxes for my mom who recently passed.

Really appreciate and enjoy doing business with the Kaaawa Post Office. We mail lots of packages of…read moreHawaiian treats to family and friends and the Postmasters are always helpful and efficient. We appreciate the mail carriers as well. They're always helpful and friendly. We are lucky to have them in our small town.

I don't know why people are giving this post office grief. I have never had anything but the best…read morecustomer service there. I lost my receipt and they were able to go back into their history and find the tracking number for me. I was then able to show to a merchant that I sent them an item and it saved me $100. I think for the limited resources that they have the people that are on staff there are very kind and considerate.

Excellent staff at the Kapolei Social Security office!…read more Every representative I've interacted with has been courteous, patient, and genuinely helpful. I've been working on handling my dad's account for quite some time now, and all three of my visits have gone smoothly. Each visit helped me better understand the process, and although the wait can be long for walk-ins, I'm grateful to have been able to get everything taken care of efficiently. When you arrive, security assists you with either the mobile check-in or entering your SSN into their system. After receiving your ticket number, you simply wait to be called. There's also a screen displaying the numbers currently being assisted. Restrooms are conveniently located nearby, and the air conditioning keeps the waiting area comfortable. I've walked in twice - the first wait was about 30 minutes, and the second was 1 hr and 40 mins. The one time I made an appointment, I was shocked when they called my number right on time! :) From my experience, those needing answers to general questions or assistance with small stuff may be helped sooner than visitors requiring account changes. Yesterday, I went to update the bank account number for direct deposit and was told I needed to go back in line since I was a walk-in. Thankfully, I was still helped as soon as a space cleared between appointment times. This was the long wait lol Overall, this is the office I'd return to whenever I need assistance with Social Security matters. Parking is plentiful, and I truly appreciate the staff's willingness to help. They seem to understand that dealing with Social Security can sometimes be stressful, and their professionalism makes the experience so much easier.

Made an appointment at the SS# Needed to be the Payee for my mom which will be 95 this year. She…read moreinn a Foster care home. The Payee is like having a POA for her Social Security Brian help me with this transaction, excellent customer service, Been on the job for only 3-years. He also advised me to check with the State, possibly help pay for her care too. I'm paying for everything right now $6500- a month. Thanks again Brian for your help and support. Aloha, Derek

The Kailua Chamber of Commerce members and Erin Tagupa our Executive staff member have created a…read morewonderful organization in our Kailua community. As a Realtor member, I have met wonderful people who are part of the business community. My business has benefitted. Personally I have benefitted by meeting wonderful people who help make Kailua the special place it as become. If you are a business person in Kailua I recommend that you join in the fun.

The Kailua Information Center is pretty much the Kailua Visitors Bureau. It's run by the Kailua…read moreChamber of Commerce and gives out information about what's available in Kailua, activities information, bus routes and directions to where you want to go. We went there when we had visitors staying over and they helped us and gave info and pamphlets to activities (not only in Kailua), bus route info and pamphlets, etc. They'll tell your where the beaches are, and hiking trail - though sometimes I think it depends on the volunteer Overall though, it's a good place to figure out what to do in Kailua and they won't try to sell you anything like some activities centers do. It's located at the Kailua Shopping Center (a small strip mall) where Times Super Market is located on Kailua Road, at the north end by Elvin's Bakery and the restrooms. It's run by friendly volunteers and their hours are: Monday-Friday 10 am - 4 pm Saturday 10 am- 2pm Sundays sometimes Sometimes it's closed during the stated hours if volunteers aren't available. Toll free number: 1-888-261-7997

My biometrics appointment went well and fast people there were nice and accomodating…read moreI think it only took me 10 mins to finish

No signs outside to know it is USCIS building, had to ask around. Other people were lost tooread more

I am blessed to have access to this awesome and beautiful landscaped Marine Corps Base, as a USAF…read moreVeteran. The displays of historic aircraft, statues & memorials honoring the men & women who serve as everlasting members of the elite US Marine Corps resonate a proud spirit of commitment and strength to our great nation. Salute to all that answered the call of service beyond self, The Few, The Proud, The Marines! Mahalo for your commitment to defending our great nation!

Boat rental personnel were great for the information and help with getting out there on the sandbarread more

I'm giving a two because your experience is definitely going to be dependent on who you deal with…read more The clerk at window #6 is a recurring mention in reviews, I've noticed, and for a reason. I've gone through two divorces now because I'm obviously a great judge of character like that, and my dealings back in 2016/2017 were nothing but helpful at this courthouse, and mostly were like that still until this clerk ended up being the one I dealt with the past two times. She started noting what I needed to correct in the document, then brought up a child support document that I already knew about and didn't want to file, nor is it mandatory, because I have the Guidelines Worksheet already done, and yes, I am trying to keep child support out of the equation as much as possible because as a child of divorce myself, I know it gives parents the wrong motivations to have overnights with the kids. I just want to move on with my life, and am fine to keep supporting the kids financially myself, but apparently this clerk somehow has authority over what I file, so she tore her notes off, told me that if I wouldn't do things her way, she wouldn't help me, and handed the document back. Apparently this lady has been a menace for customers since at least 2018, so I'm guessing she has tenure or connections, or something. So Kapolei, you have an amazing courthouse with very helpful staff, but this lady is the wart on your otherwise beautiful face and reputation. Please get rid of her, or at least transfer her to a position out of customer service. She's absolutely atrocious with people. If not for her, I would have given 5 stars.

Legal proceedings in Kapolei, Oahu, Hawaii…read more.. Also known as Waianae District Court, the Kapolei Courthouse is located in the Ronald T. Y. Moon Judicial Complex. Thank goodness for clear signs... I found Courtroom 1A without needing to ask anyone. The bailiff was sitting outside the Courtroom. He asked for my name, but couldn't find it on the docket. Yikes. I was almost sure that I had the right day, place, and time... He wrote my name in... next to "Registered Owner of ___(license plate number)___". Whew... We went in, took a seat, and waited for the Judge to arrive. He started exactly at 9am. I liked his local accent. For example, he said, "When you're pau, don't leave right away. Wait for your paperwork." LOL! I was called forward first... I was asked to state my name. I showed my placard and received my paperwork. I was done very quickly! Thank you!

doing everything through the TSA pre-check online portal was super easy then you make your…read moreappointment to come in the only thing that I had trouble with and it's no fault that theirs is when you put in the address it tells you to turn down a street which is only for commercial vehicle deliveries because it's kind of like downtown Fort Street mall where they have the sidewalk for the street but you can go on there if you have deliveries and stuff so and there's no parking in the building. You have to find street parking and then just walk in. There's a bunch of construction going on in the building but other than that, it was fast. I was in and out of there maybe five minutes.

What a farce. Do not go here super sketch.. seriously. Apparently there are two precheck websites…read moreone where you choose your time and another where they assign you a time. In this case bfs forced assigned time was Saturday at 820 and I'm thinking no government works on a Saturday this must be a scam..but it said they open at 830 on Saturdays on yelp it kinda looked legit. Anyway when I drop him off the doors are locked and there are a bunch of people some from Ewa beach that are here for the same thing. At 9 am the door to the building is still locked while people are still lining up others left in disgust. I asked a lady who was going into the building if tsa is even located in there she said there's a sign on the door you can call. Then she looked and said nope they took it down. Mind you this is a real location, but the one on richards st (1 block away) is way better, I was in and out in 15. There are also locations in Office Depot/max. Some guy in line said he came last week and after two hours they told him computers slow come back next week, only to stand in line to an unopened building. One guy had the phone number to the office and no one answered. It's now Monday and I wonder how long did they wait only to have to go back home. What could they do better? Not make Saturday appointments if the office is closed. If they are open but no one is showing let the hoard of people know versus letting them wait outside for hours. Communicate if computers slow after 15 minutes tell everyone it's up to them if they want to stay but it's slow. Check if the first website that turns up is legit or if there's a glitch with doling out Saturday appointments vs choosing, cuz why is it you can choose a time on the second site listing? Something is def amiss.

So we brought our son to the dmv to get his permit & this aunteh who's working (possibly…read moreAsian/Hawaiian, not very tall, chubby) was very rude to me & my hubby. You can't even ask her a simple question without her giving attitude or talking down on you like you're dumb. This morning I saw her piss off a few ppl with her bad attitude. She was also just standing around behind her desk talking stories to a guy without consideration for others who are lined up & waiting to be helped. I don't think she values her job, very unprofessional. She should quit or get fired.

Always great to come here excellent service with no need of an appointment just walk in every time…read more No lines to wait in & fast. Only thing is yelp needs to update the office opening time which is 8am now not 9am.