Called and got immediate service that came with excellent customer service. Thank you David. At the…read moreend of the tow, the driver also helped me push my in-op vehicle to my backyard. Would definitely call & use again if needed

Completely unreliable service. The guy was changing his time constantly and we ended up waiting for…read morealmost 4 hours. Then we called to AAA and changed the service. He called us to ask why we complained and he did not care even apologize. Avoid this company!!!

I needed my car towed so I called AAA. They sent Pathway Towing. Everyone at Pathway towing was…read morefriendly, communicated clearly and provided great customer service!!! I immediately received a call from dispatch to confirm all information sent to AAA. Ros K. from Pathway Towing called shortly after dispatch and gave me an update on his arrival and he was on time. When Ros K. arrived he was very professional and did a great job! He took his time to check out the car and got it started long enough to get it on the flat bed and in my driveway. Thank you Ros K. and Pathway towing! As always AAA is a good value for the amount we pay versus paying for tows on your own. when they partner with quality companies it's a great value.

I had a very disappointing experience with Pathway Towing after being referred through AAA, and I…read morefeel it needs to be shared. When I scheduled my tow through AAA, I was given a one hour window from 9 to 10 a.m. I had an important meeting at 10, so I called Pathway directly around 8 a.m. to see if it was possible for them to arrive closer to the 9 a.m. start time. The man who answered refused to give his name. He attempted to look up my order but said he could not find it. I asked if that might be because AAA typically sends orders closer to the pickup time, and he confirmed they usually receive them about 45 minutes prior. What followed was completely unacceptable. He was extremely loud, talking over me, and shouting throughout the call. I calmly asked if I could have a moment to ask a question, and he repeatedly shouted "NO" several times, said he could not help me, refused to let me speak, and then hung up on me. There was no reason for that level of aggression. I was simply trying to understand my options and coordinate timing. Instead, I was met with hostility and complete disregard for basic customer service. As a paying customer, I expect professionalism and respectful communication. That standard was not met here. I choose to do business with companies that value customer experience and treat people with respect. Based on this interaction alone, I would not recommend this towing company.

Great service, responded quickly, very understanding and very polite. The owners are very friendlyread more

From the owner: We do 24 hour Towing in area you need we are there for you call us now for free quote at (213)…read more909-4433

Fernando towing came to my rescue when I was stranded for almost 2 hours…read more Story is that car died at 2am in Boyle Heights. Had to leave the car at a gas station because AAA didn't have a tow truck for me at that hour. Told me it'd be 5-6 hours.... Not cool so left the car and went home via uber. Next day I get to the car but before I did, at 10:50am AAA told me a tow truck would arrive between 11:45-12:45. Great. Got to the car at 11:20am, and waited and waited and waited. Was assigned to a tow person which btw the reception extremely rude over the phone, told me it'll be actually another 2-3 hours, and then never called or communicated with me. Hung up on me. I ended up going rogue and called Fernando Towing. Owner answered and told me a flat fee and they'd be there in 20 min. Understanding of my situation, SUPER nice, and straight to the point. I told him I needed them here by 1pm because the gas station manager was going to tow the car. Fernando towing said no problem! We'll be there before then. Said and done! Immediately relieved the stress I was having. Of course the towing company AAA assigned came 10 min before Fernando Towing did. I said nope sorry - I canceled already, and your people were rude. Also there was no communication on where you guys were so I hired someone else, sorry! Thanks but no thanks! They ended up leaving. Jose was the worker who helped and he was very very very kind and understanding as I was having a tough day even before this car situation. Very trusting, professional, kind, and also gentle with the car! If you're in a situation where you're stuck, need someone quick and reliable, I would NOT hesitate to call Fernando Towing!!!!!!

I was in need of a towtruck asap today. From Huntington Park to Hawthorne. I called several other…read moreplaces and they were making me wait up to two hours and were charging me an exaggerated amount. I called Fernando's towing and they picked up my car within 30 minutes with a reasonable price. The guy I spoke to was so nice. The other guy named Jose who picked up my car was also very nice and understanding. I will definitely go with them in the future and recommend them to my friends and family.

They broke my wheel stud by over tightening it and the tire I bought from them was leaking air in…read moresidewall.

This tire shop gave me the best deal for a pair of tires for my Mercedes glxc300. The location is…read moreeasy access right off the freeway and the install was done in less than 30 minutes..I will come back next time I am in need of tires..

Martin was amazing- professional, on time, reliable. My car died at Target and he came out to…read morereplace the battery. Great price. Great service. He guaranteed it for 3 months if I have problems. Thank you OTW!

Great service! May use again very soon since AAA is playing games with former members who want to…read moretake a break from driving. Very affordable and efficient.

The water pump in my 1990 1-Ton Toyota sprung a leak and I lost all my coolant. The folks I'd been…read moreusing for the past 10 years never picked up their phone. I called Fast Way Towing and Diego was able to get to me in about half an hour. He was friendly, polite and thorough. My truck is pretty long and quite heavy. He got it up on his flat bed and dropped me and my truck off where I wanted it to be repaired. I was able to pay their reasonable fee via Zelle, which made it fast and easy. Fast Way Towing is now in my cell phone for fast and easy future reference.

I am so happy that I contacted Fast Way Towing to tow my car. I was stranded down in L.A. and Diego…read morewas able to tow my car and give me a ride 30 miles to the mechanic. He was very kind and professional. I would definitely recommend Fast Way Towing to friends and family and anyone looking for a trustworthy, efficient and professional towing company.