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    Gooch's Transmission Specialist

    4.8 (20 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Gooch's Transmission Specialist

    Auto transmission repair

    Transmission leak inspection

    Gooch's Transmission Specialist Photos

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    Recommended Reviews - Gooch's Transmission Specialist

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    3 years ago

    I've been going for 20 years! Fair, communicative just what you need. When I have a transmission issue they are my first call!

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    3 years ago

    Honest, efficient, and the price quoted was lower than expected. Did not end up needing to have service, but would return if needed

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    3 years ago

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    7 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    13 years ago

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    10 years ago

    The staff was amazing and very efficient. Great customer service and highly recommended.

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    13 years ago

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    7 years ago

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    Review Highlights - Gooch's Transmission Specialist

    Marco stood behind his work and switched out the master and slave cylinder and charged me for the parts only.

    Mentioned in 8 reviews

    Read more highlights

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    Specialized Preferred Auto

    Specialized Preferred Auto

    4.7
    (14 reviews)

    They fulfilled my service request. They recharged my A/C in a quality fashion. It was a great…read morevalue (found them off Groupon). And they were able to diagnose a faulty front strut installation on my 2003 Gold Jaguar S-Type to boot!

    The response by Vlad with my review is incorrect. It was not 4 months later when I came back to…read morecomplain about my car pulling to the right. It was literally the day I picked it up when the new struts were placed on it. Within that week I had to bring it back for an alignment. Your staff tried telling me "it's just the roads". The other shop you mention was bmw dealership who tried to fix the issue that was caused by this installation. They diagnosed car with new right strut being bent. You said you would replace it and I asked about replacing strut mount at same time. You did not replace the strut and then I brought it back later to have strut mount replaced. You did both at same time! I stated I would pay for the strut mount as it was also recommended by dealership asterisk causing issue since the strut mounts were not replaced in the beginning which is recommended when replacing struts but you decided not to for some reason. Your timeline of events is off Vlad. I immediately complained about the issues with installation and just about every week for months called to see when I could get car in to have it looked at. I offered multiple times to see if anything else needed replaced at my cost. At no time did you tell me that replacing all of the struts and shocks back to oem was at no cost to me. In fact you told me it would be an expense you didn't want to deal with and I responded didn't want to spend additional few thousand dollars to do that. I asked you several times to look at everything and see what the possible issue is, you would not do this, and your response to me is "you tell me what you want me to do"! I mean really? You are supposed to be the bmw expert and you're asking me what to do? I even said multiple times if you think it is the aftermarket control arms then please quote me to replace and let's see if that solves the problem. To this date I still have no quote from you. But here we are 6 months later and I have brought this car to you several times to allow you to fix this properly and you still can't. It's not my fault your work and installation has caused this issue. I gave you every chance to make this right and you decided not to.

    Lucky Legend Automotive Services

    Lucky Legend Automotive Services

    3.4
    (5 reviews)

    I strongly recommend NOT using this shop for anything beyond very minor work (at most an oil…read morechange). Before authorizing any significant repair, read the BBB complaints. I wish I had. En route to DEN airport, my steering tightened and car started smoking due to what appeared to be a serpentine belt issue. My roadside assistance allowed for 10 miles free towing, and I found Lucky Legend Automotive through Google. It was close by and reviews were fine. I spoke with Lance, who sounded confident he could fix it quickly and affordably. Based on that, I had the vehicle towed to his shop, which operates out of his personal garage at his home. Initially, things seemed reasonable. He replaced the serpentine belt and tensioner after a few hours, but the issue was not resolved. I left on my trip and he called me and told me the power steering pump was damaged and needed replacement. I authorized the repair and paid approximately $1,600 total ($565 by credit card when I was in person and $1,056 via Venmo at his request). The pump itself was billed at $593, which I later learned was significantly marked up. After more than a week, I picked up my vehicle. The power steering wasn't working and steering was extremely tight. I was told it would "loosen up with driving." I drove the car home without power steering. He also left an unsealed bottle of power steering fluid in the car, which leaked onto my floor mat. The next day, I took the car to Stevinson Toyota West for a second opinion. They diagnosed that the power steering rack and lines were damaged because the system was not properly cleaned when the pump was replaced. Debris from the failed pump contaminated the system and destroyed the rack. The repair cost me roughly $4,500 including a rental car. I texted Lance, explained the diagnosis, and asked if the dealership could remove the pump and whether he would refund it. He explicitly agreed in writing. Based on that authorization, I had the work done. We agreed I could bring the old pump back for a refund. When I brought the pump back to him, his position changed. He claimed he owed me nothing and offered a $100 credit toward future work instead. He then began citing what can only be described as incorrect and threatening "legal" language, claiming he was not liable and referencing clauses he misunderstood or misapplied--even though I had his written authorization to proceed with repairs elsewhere. He said his vendor would not accept it back since another shop took it out (which he confirmed was fine to do) and told me he was "dead broke" but promised verbally to make it right. That never happened. Separately, my AirTag went missing from my keychain. He admitted he threw it into bushes near his house because he thought he was being tracked. It was never recovered or replaced as he had promised. He told me to reach out to him in a couple of weeks and he'd make it right. After this, he blocked my phone number.. The only reason he contacted me again was after I filed a credit card chargeback. At that point, he doubled down, again claiming no responsibility, and stated via text that although he was aware of our prior conversations, he had been impaired when making those promises and was "not thinking clearly." That statement alone should concern anyone trusting this person with their vehicle. Bottom line: I paid $1,600 for work that did not fix the problem, contributed to further damage, and required thousands more to repair. A refund was promised in writing and later denied. Communication stopped once money was requested back, and legal intimidation replaced accountability. I support small businesses and independent shops, and I did not want to write this review. But I feel misled, overcharged, and stonewalled. Based on my experience, this is not a reliable or trustworthy business for major automotive repairs.

    About 2 go out of state road trip and stopped by to get my car ready to roll , Lucky Did The Job…read moreand Did The Job Well . I was In A Rush , But He Didn't Rush The Job. 5 Stars , Support Local .. Support Lucky

    Gooch's Transmission Specialist - transmissionrepair - Updated August 2026

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