If i could leave -5 stars i would!! Terrible place!! Don't take your car here!!!! Took my car there for the transmission to be rebuilt and that was it, he rebuilt it less than to hours after picking it up it broke down to a line breaking and he had also cracked the transmission. Took it back and Josh the owner just kept causing more issues like electrical where my car needs a couple thousand dollars of electrical work done now and he said that it was already like that when i was at previous shop and it had none of those issues and the transmission still doesn't work correctly so that will also need more work done to it!!!! Josh also refused to communicate with stuff going on with my car unless i asked first and he also would just do work without telling!!! When i went to take my car back from him he got rude and a lil aggressive with me and refused to give me even a partial refund and told me to take him to court if i wanted any money back!!! read more

We had to get. New transmission for our diesel truck, and they rebuilt it there on sight - great work, quick turnaround. and the owner was very responsive on top of the great work done. read more

jeffs warranty is first say HE never saw my car???? yells at the customer. then hangs up on me. Childish behavior by the owner ? work done thru cars remembered when, has no receipt that shows this company did the work. nice lady in office said she saw my car in her boss's shop. Boss JEFF lies again. I asked jeff to call crw... for said receipt. lets see how jeffs like being called out for not handling his business, the part is called a GEAR ASSEMBLY 2nd time the part is being replaced by aamco. 2nd time i have paid a 180.00 tow bill. jeff wont warranty his companies work. Car leak at rear seal as well as the 3rd trip to aanco. owner acts like a little baby. call Doug Schuck and find that invoice. It your companies reputation. SIR read more

Key Transmission goes above and beyond to make sure people are taken care of. I have never had such a pleasant experience in such an awful circumstance. Jeff was knowledgeable and kind. He really went the extra mile to take care of us in the last minute. Jen was a wonderful receptionist and had us at ease in a stressful situation. 10/10 recommend this shop for all transmission needs. read more

They were my 4th try at a mechanic to figure out my car problem with the transfer case. And only took a half a day to diagnose my problem and the cause of my problem as well. He fixed it all in 4 days I'm so glad I drove the 3 hours to go them. I will always recommend them. Good guys still exist! read more

I took my car in for transmissipn trouble that I had gotten diagnosed at Jiffy Lube. Within 15 minutes the tech had figured out and fixed my issue. Excellent service. read more

I needed a new clutch quickly and the wheel bearing was getting bad. My husband usually fixes the cars when they need work done, but we don't have the garage or tools to do the job. He did research so we knew how much it would cost for parts, and I called a few shops to find the best quote. Jeff was SOOOO friendly over the phone. He was up front and honest about the work that needed to be done. We talked about when the job would be complete and discussed prices in detail. When we dropped off the Jeep (via tow service), he provided specific instructions on what needed to be done so the car wasn't towed away by somebody else for being parked in a no parking zone. Parking around there get I support small businesses as much as I can and will leave a great rating when it's deserved. Jeff by far exceeded expectations with his friendliness, competitive pricing, and excellent customer service. My car runs smoothly and quietly again. Thank you! Update: Here it is 2 months later and the slave cylinder sprung a leak causing the clutch to malfunction. Jeff took the car back in his shop and replaced what was needed to make it right. I cannot express my gratitude and rave how exceptional Jeff is as a service provider. In a world of reviews, I'd give him 10 stars if I could. read more

These guys are rockstars. They are a family owned business, which I love. Josh and his dad know their stuff. From basic services to the more technical, they are absolutely fantastic. If you don't have a car guy that you can totally trust, then go visit these guys. They are great. And the pricing is always fair. read more

Jeff and the team gave me excellent service. Not only did they fix the problem but they provided such a great experience at such a nice value. I think what is refreshing is that after countless attempts to get this fixed with other shops Key Transmission really knew what the problem was and how to fix it. While I could have saved a lot of time and money if I had known about Key first, it's such a relief to have this finally fixed by the true experts. Also the work is warrantied and almost 2k$ cheaper than what the dealer wanted to charge me. Excellent shop and excellent people. I highly recommend this business. read more

I can't say enough about how knowledgeable, professional, and honest this company is! When the transmission on my company van blew, they not only beat the competition in terms of price but got it in and out very quickly so I could return to doing business. And when it broke down again (different issue), I had a similar experience. The cherry on the cake? Jeff was easily able to clearly explain some complicated automotive issues to me and I know zip about mechanical issues). And he's just plain NICE...a rarity in the world in general and certainly in terms of mechanics. read more

Had my car several times before I had to take my car to another shop to get a transmission issue fixed.

Honest . Quality tech saved me a bunch of money and time. Was having slippage issues. Made appointment . Tech test drive , then computer diagnostic, then performed visual inspection. Determined there was nothing wrong with transmission. Recommended I checked the rear linkage. That ended up being the issue and it was covered by a manufacturer recall for free. Bewm. read more

Jeff and his son are class acts..which is rare to find in this industry. Straight shooters and reasonable fees. I had to replace a tranny in my wife's Volvo XC 70. They not only beat the best comp I could muster but also did the job in record time. Great shop. Highly suggest. read more

I have taken my 2005 Jeep Wrangler to Key Transmission and Gears twice now. Not only do they have stellar customer service, they have integrity. Normally as a woman going into any auto repair place, I feel there is a huge dollar sign placed on my forehead and a cash register sound going off somewhere in the distance. Not at Key Transmission and Gears. The first time I went in, my Jeep was slipping out of gear. I thought for sure it would be a huge transmission issue and would cost me an arm and a leg to repair. They located the issue (which happened to be a loose bolt), fixed it quickly, and charged me just for labor. The second time I went in, I had a very serious oil leak. They repaired the gasket in a very timely and efficient matter. I can't speak highly enough of this family-owned business. THANK YOU KEY TRANSMISSION!!! You have made a life-long customer, and I will sing your praises to anyone who will listen. read more

Just worked with Jeff for a clutch replacement on my VW Passat. He was great to work with, did the work quickly, and did an excellent job. Very fair and honest people. I would recommend this shop to anyone looking for clutch/transmission work. read more

Thanks so much Jeff for spending time with my 2000 Nissan to find out it was only a $270 fix for my transmission instead of a new one that would cost $3000++! that kind of attention to detail and the customer is hard to find! read more