I said I wouldn't leave a bad review but the district jerk off looked me in the eye and told me to…read morebasically deal with the situation since he's not giving me a bill after they've had my vehicle for four months during my my rotations in Türkiye. Had an integrated 4 x 4 wheel hub vacuum issue on on four driver side. It started with a high pitch when I got it back. It started with a massive grinding, and it did not quit. I was left without 4 x 4 for a half a year and they use zip ties to disengage it and keep it out-of-the-way instead of having the problem fixed the whole month they had it (x''s 4 months) The effort seems there by the front office, but I gave my truck to them for a month 4 different times, (having it 4 to 5 weeks time) and they still couldn't fix what I relayed what the ford shop told me to take care of. They sold me something I didn't need, when I told him that wasn't the problem that Ford was telling me to take care of, every time I got it back the issue was never fixed. The frustration of these guys having my vehicle for a months time and still not fixing a vacuum leak on one side of my four-wheel-drive integrated hub is extremely aggravating. They violated my breathalyzer costing me over $200 with multiple trips driving mechanics around managers around without a fillup. I turn my vehicle in clean with the promised it being out of the elements and I get it back like the Sahara sands on vehicle and they offer me a card to the car wash down the street... unreal, that should've been taken care of by them. The district Superman that came in with the Cape basically slapped me in the face and told me I can take care of all the other expenses since he's not giving me a bill. We wouldn't have had the problems that we had if they would've just listened to what I told them to take care of. Will not return, be careful.

I had my front shocks replaced, my transmission serviced, and my spark plugs replaced at BG. This…read moreis one of the best experiences I have had at a car shop. A lot of times as a younger woman I tend to run into car shops that are trying to sell me things I don't need. I enjoyed my experience at BG because I could tell they were honest, thorough, and kind. As someone who also has lots of car anxiety they were very reassuring that my car was in great shape. I will be going here for all my car needs in the future.

Wouldn't even give a round about quote without looking at the car which is understandable so…read moreexplained a little about it. Even after explaining a little bit of the situation to her she told me she didn't want to waste her time or my time with giving a quote because it would take to long. Have called 2 more places since then and explained the samething to them and each gave quotes after about 10-12 minutes. Do not recommend at all.

Adam's the best. He's back full time March 10, 2025. Have all my family's cars serviced by him…read more He fixes and maintains autos right the first time and I don't have to waste precious time constantly going back to other dealers/mechanics who are not as diligent in carrying things out. He truly is a master mechanic. I'm a bit scared to give this review since I'm scared he's going to get flooded with customers, but going to take my chance here, since he has gained my hard earned trust after I've been let down so many times by other mechanic shops and stealer ships servicing centers last couple of years.

Yes. Called back within an hour to discuss estimate. Very helpful. I ended up using another shop…read morefor another readon but Rocky Mountain seemed helpful in wanting to serve my need.

Small shop. They have been honest and fair with every encounter. They are good with communication…read morewhether via email or phone. If you want to avoid a credit card fee, bring cash to pay for your transaction.

Fast, fair, and friendly I brought my 2014 BMW in for a…read morecheck up on a braking issue. Lou personally greeted me when I came in. They gave me a detailed report and broke out the estimated price. After the work was completed, they even reduced the price since the quoted wear sensors were included in the brake pad kit. Lou and his team were always keeping me informed on the status of my car and processed my needs professionally. I hope my car doesn't throw any surprises, but if it does, Lou will be my first choice to sort it out!

This was the worst experience I have ever had with a garage. They are horrible! Do you have a 0…read morerating, if so, they earned it!

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

This is the one at 100 Riverside. These guys are quick to respond, nice to deal with and they do…read moregreat work at reasonable prices.

Hey especially Ladies out there that are tired of other shops taking advantage of you. I've had…read moremany shops totally pardon my French screw me over while restoring a 68 Chevelle. Well these guys are not that! They are honest extremely experienced and Amazing. My cars and families cars will all go to them. Don't be scared I 200% guarantee with these guys you're gonna be treated fairly. And they don't mess around and keep your car for days for something that only takes a few hours. Only if they have to order parts does your car sit undone. I promise from one girl to another take your car to these guys.

Went in and met Chris and immediately he was very welcoming, but not as welcoming as his handsome…read morefriend Bane. Walked in with anxiety concerned that my car would cost me an arm and a leg to be repaired but I walked out in less than a half hour with the most affordable bill I could imagine. Really grateful and will be back when my old van needs more work done !

The best auto motive center that I've used in my decades of owning vehicles…read more Always a full check up that allows me to anticipate the future repair needs of whatever I'm driving. Adam does a great job of letting me know what's happening with the vehicle, and asks the right questions to get to the root of my repair needs.

Brought my Honda in for an "Emissions Check" light - had already gotten the code. King's had to…read more"keep my car all day" - which they seems to be their standard operating procedure!? Came to pickup my car and was told after "spending 3 hours they found nothing wrong. But if it happens again, we won't charge you." They did NOT replace any parts, but still charged me for labor at $237. One month later - same light, same code. When I called to ask what the part replacement would cost, I was told, "It would be parts & labor." So I would be CHARGED TWICE for the same problem - which they never fixed in the first place.

I have been taking my vehicles to Campus Auto for over 10 years. They are friendly, fair,…read morerespectful, and extremely competent. They also tell me if something does NOT need to be done. I trust them to take care of me and they always have. Exceptional service. Every time.

They were available on Christmas Eve for a last minute oil change, and were very friendly and…read morehelpful. They did a thorough inspection of my vehicle and made sure I was aware Of any needs. They quoted me the price and did not deviate from the quote. The price was fair. I will be going back for my future vehicle needs.

Fantastic service! John was polite, professional, helpful and did a great job with service that…read morewas needed. Will definitely return.

They say an honest mechanic is worth their weight in gold. My wife and I went to Big O in north…read moreFort Collins, and could not have been more impressed with their integrity. We had a low tire that wouldn't hold air, and hoped to have it patched. We fully expected we would need to replace the tire, if not all 4. I was pleasantly surprised to find out that they were able to patch the tire. But what shocked me is they didn't charge me anything for fixing the tire! When I do need new tires, I'm absolutely going here.

Well, Jeff was a go-to guy for a while but my BMW had a rear wheel bearing replaced and I think he…read morespun the wheels too fast on the lift and threw out my differential. I got an error message from the computer after that service and the rear diff started making noise. So, that repair will be $3000 versus the $700 rear wheel bearing which really isn't good. He denied it of course but the car only has 50K on it and the code is linked directly to it. He also worked on my farm truck with an EGR valve and the sensor has gone on it. So that's another $400 and a repeat repair that will be needed before I smog it next month. That work was done a few years ago but should not have needed to be repeated. Shocks he did seem to be holding up okay. Overall, he's a fair mechanic but not a BMW or Mercedes guy. AB is best for for luxury SUVs. Cheers!

Jeff at Star Automotive is still the only mechanic I trust in Fort Collins! Quality service at a…read morefair price! Unfortunately he couldn't fit my RV on his lift so I was forced to go elsewhere. Big mistake! Fry's failed to fix my RV in 4-6 attempts and screwed me to the tune of over $9k wasted! Houska charged me for work that was never completely! I've been ripped off and jerked around by more mechanics in Fort Collins than I can name! Only one has stood above the rest! Jeff at Star Auto is hands down the best mechanic in Fort Collins for cars and trucks. The search for an honest heavy duty RV mechanic continues but Star Auto is definitely the go to for most vehicle repairs...