After taking my car to 2 - either incompetent or dishonest (or both!) auto repair shops - Hotchkiss Auto Repair on Colfax, found the issues, and repaired them - for nearly 1/2 the cost one shop quoted me. They also, re-repaired what the other shop said they fixed. They were notably, very competent, professional, and friendly. Well done and thank you!! read more

Went in for a pressure test. Did entire diagnostic and overcharged for services. Ended up at a different licensed mechanic that charged half the price. They also lost 3 of the key rings on my car FOB and I am very upset. read more

Jenna made the service experience a positive one. She was very easy to communicate with, sent text messages and phone calls with frequent updates. I also loved how all service recommendations were made via text with a link to approve or reject recommended service. The Jeep is running much smoother than it was and no leaks yay! Thank you Jenna, the mechanics in the back and Hotchkiss in general! Would recommend and would return! Great experience overall! read more

After having a negative experience at another garage, I was really grateful for my experience at Hotchkiss. Shelby road along in my car to identify the noise that was happening to determine the level of urgency of the repair before a tech was available. She got me in with a tech and back on the road safely within 24 hours! Thank you! read more

Kyle helped me with a control arm issue for my sister's 2007 Nissan Versa. The inspection was thorough with images, video and quotes which I found very useful to make decisions. It was a challenging repair namely due to the rust underneath but the shop was able to quickly replace what needed to be fixed and even changed out the headlight and the oil upon request to make sure the car was safe to drive and ready to go in a matter of days. The staff upon pickup even let me know about some sounds but they were imperceptible to us. I would definitely recommend this shop to anyone! read more

Amazing business with a highly transparent and client centered focus on service. They go above and beyond when it comes to preventative car care and always make sure that you are complete satisfied with their work. Shelby and Jenna were my main points of contact and were amazing with the communication throughout the entire process. This place is unmatched in value and commitment to the customer. read more

Awesome service! Mechanics are friendly, honest, and efficient! Dakota fixed my car problems like a boss!!

What can I say to express my gratitude to Hotchkiss?! They replaced my turbo a year ago and just this week fixed another issue with my car when it went into limp mode. They fixed the issue under quote and got me back on the road! I know the issue was frustrating for all...but they stuck to it and found the fix! I am very grateful....and would recommend this shop! Everyone was professional and accommodating. Thank you Hotchkiss team! read more

Very good communication. Repair was done well and on time. Appreciate the honesty. Could have also charged for a brake job but said I didn't need it. read more

Best auto repair garage on the east side of Denver for most makes and models (some foreign makes are not within their scope). Friendly, professional staff who know what they're talking about. Can usually get your car in within a day or so and get it out just as fast depending on the size of the repair. Prices are competitive and significantly cheaper than going to a dealership garage, of course. read more

Great service, transparent pricing, and friendly service! Jasmine is always easy to work with and communicative!

The crew at Hotchkiss has kept my cars on the road. Their customer service is exceptional, professional and thorough. The repairs you request are always well done and they offer recommended repairs, which they back with pictures, descriptions, and recommendations of when they need to be addressed. This is great because it helps prioritize what needs to be done. Only shop I trust in Denver! read more

I literally cannot say how amazing these folks are! I had a malfunctioning hood latch due to another company damaging it during an oil change. From the very first phone call to the in person experience, customer service was a 20/10! Not only did my hood latch not need to be replaced, two members of their team (Marseilles &Austin) immediately helped me and both said let's try to save you some money. They now have a customer for life! Their honesty and integrity really shined today! read more

Suspension problem, they worked on my car a couple of days until they found out what the problem was and kept me informed all the way. The final bill was hundreds less than estimated. I will be going back. Good people to do business with. Thanks again for the work provided. read more

I have taken my Nissan Maxima to Hotchkiss a number of times over the last five-plus years and have always been beyond pleased with their customer service, mechanical acumen, overall communications, and kindness as well. In each case, they were put in a position to figure out what another auto repair service had messed up, and how to fix it. And in every case, they got to the bottom of it and finally put the issues of concern to rest where the original offending party could or did not. I also love the fact that they take the time to LOOK at everything, drive the car, and then put together a list of things that should be taken care of now, later, or over time. Nissan just goes by the number of miles and never personally checks anything even though that is implied, which, if you're not paying attention, can really lead the customer astray with repairs that are not even required. I trust Hotchkiss with my car and appreciate their honest feedback. Their pricing is market rate and fair. I also want to extend a huge thank you to Lenny, Dani, Cody and Shawn for going the extra mile to accommodate me and make everything right. I'll be back, and look forward to seeing you all again :-). Thanks so much! read more

Great service. Great communication and fast service. They were able to fix the issues the previous shop missed and didn't repair correctly. I've found my new repair shop. read more

Honest and fair shop that lives up to their reputation. Visited for a second opinion on a shady proposal from a large auto repair chain in Glendale - Hotchkiss reported my brakes were in great condition and gave me a plan for moving forward. read more

Good advice! I needed a mobile mechanic. They don't have one but they gave me a number and he was amazing. If you have a problem, call Hotchkiss! read more

Hotchkiss is a great auto repair place. I have taken my car there for a few years now. They are honest, hardworking, friendly, and communicative throughout the process. They send you a link with a diagnostic and photos. They also follow up with a call to approve any work before performed. They're patient in explaining issues and answering any questions you might have. Cody and his team, including Richard, are awesome. I highly recommend Hotchkiss for your auto needs! read more

I found Hotchkiss Automotive via Yelp, when my front brakes were metal on metal. Lenny (Service Writer) was/is SUPER professional, and a really likable guy. The rates were fair and the repairs were completed quickly, and I will recommend Hotchkiss Automotive to all my friends. read more

You tell them the problems they diagnose them and give you the cost of repair. You decide what to fix and they do it for the price quoted in a timely manner. Isn't that nice for a change. 3rd time using them with a 3rd different vehicle. All 3 were older and basically rescues, all 3 still running with no issues except one was totaled from being hit by someone else but it still runs. Jasmine and Cody were both very good and personable at communicating various issues and bringing projects to completion. Thanks! read more

I brought my car here after it stopped running. They quoted a timing belt assessment at $1500. Too expensive for me. When I declined and went to collect my car, they charged $140 for diagnosis. It's my fault; I had not inquired upfront. If you have a lot of money to spend, they seemed professional enough: four people sitting at desks in the office when I dropped it off. Try to ensure you know what the car's issue is before you bring it here. read more

Hotchkiss is the best! Not only do they provide the highest quality service, but the staff are all amazing, kind, and professional. I wouldn't take my car anywhere else. read more

Hotchkiss is the most honest, most honorable, most reliable car repair shop that I have ever experienced. I have been with them for 12 years, and I have never been disappointed. This last time, I had a leak problem after a repair. Hotchkiss had my car towed to the shop, heard that I had a stringent timeline, and fixed my car, brought it to my house, and got me to an important meeting on time. Who does that? read more

I've asked Hotchkiss to help me a few times through out the years. Again they were super helpful and reasonably priced. The staff is also exceptional. This business is in the true tradition of neighborhood small business. I recommend it highly. read more

I had some tough to figure out problems with my truck, had a coupe mechanics look at it and couldn't figure it out.. Hotchkiss worked with me, helped me diagnose a difficult to find axle issue, starting issues, and took on some bigger things on my list also. It was reasonably priced considering the amount of work I had done. I will definitely be coming back and letting my friends know. read more

My truck was not starting and I was on call for work. I dropped it off Sunday and came in Monday to see what this shop could do anything and they gave me a quote for next week and got my truck back within a couple of days I'm so happy and grateful for the speedy work and service the new owner was awesome and helpful thank you again I will definitely be back read more

Hotchkiss Auto Repair - Thank you for allowing me to ride again - Auto Repair Near Me - Denver, Colorado

This is the first time I ever took my car into a Auto repair shop where I Understand everything that was going on with my car and why the repairs were needed as well as the Price was more than fair and the Customer Service was Outstanding. I will never take my car anywhere else, I will be recommending HOTCHKISS to everyone I know. Zina W read more

Not giving advice here. And I can't speak to their skill as mechanics. I can only say that I made an appointment a few days ago telling whoever was on the phone that I was going to wait for the alignment and oil change. When I showed up a few minutes after they opened (8am)I was told the car would be ready sometime in the afternoon. Huh, I says. The service writer replies that I should have told them I was going to wait. Huh I repeat. Then why the hell did I bother to make an appointment. You should have...he starts to repeat. Goodbye I said. Long story short. I won't ever use Hotchkiss. read more

I have been taking my last two BMW Z4s to Hotchkiss for years, working with Tony. I had been previously going to Co's BMW in Loveland. They were very good, but I had moved to Denver downtown where the dealership doesn't get as good of reviews. I found Hotchkiss, and they have proven to meet my high expectations on quality of work, transparency, honesty, professionalism, prices, etc. I really enjoy working with Tony and plan to continue to take all my vehicles to Hotchkiss and refer my friends to them for as long as they keep up the great work and I'm in the Denver area! read more

If you don't already own a car, it might be worth it to purchase one - just to enjoy the amazing customer service and incredible work provided by Hotchkiss. The GOLD STANDARD for taking care of the customers who entrust them with their time, money, vehicles and ultimately their SAFETY - I will be singing the praises of this spot to everyone who will listen. Imagine a shop that not just communicates what you NEED - but helps you find solutions that fit your budget and lifestyle. FINALLY - we have found a place where we can trust our mechanics and know when troubles arise, we are going to get the beat care they can provide. Also, my doggo says they have the BEST treats in town. And if you say you didn't already get one, the next kind person there will give you ANOTHER! read more

Great run business.. Cody is very attentive and professional. As with everything it's expensive but if you want quality Hotchkiss is legit

What an honest auto repair shop! I brought my car in for a brake inspection and an alignment. Life happened and I was running late. Thomas was so nice and accepted my car after closing. He fully explained what his team will do tomorrow and how I will be updated. Another shop said I needed brakes ASAP. This repair shop said other wise. They informed me I have a lot more life on my brakes and didn't see the need to change them. Such a great staff and amazing communication! read more

Great, honest shop! Glad to have found a new go-to mechanic! Took my '06 CRV here for the first time last week to get my brake rotors and pads replaced as well as some headlights. Really impressed by the communication and service. Marseilles was particularly great to work with!! I appreciated him sharing information with me about how to better replace my headlights myself in case I wanted to save some money and not get it done at their shop (for context, I had diy'd it previously but he gave me tips on how to replace my headlights and have them last longer - wear nitrile gloves!). Grateful he also told me I had a lot of life left on my front brakes so I only needed to replace the rear brakes. I appreciated the thorough diagnostic inspection which came with clear pictures and price breakdown. Unfortunately the day after picking up my car from hotchkiss, my catalytic converter was stolen. I called Marseilles to ask when the soonest was that I could take it back in and even though their availability wasn't as early as I would have liked, it legitimately felt like he cared. He even followed up with me the next day by text to make sure I was taken care of. To replace the cat, I ended up taking it into another shop just because they had earlier availability. Otherwise would have definitely taken it to hotchkiss! read more

One of the most seamless auto repair experiences I've had. Marseilles is very friendly and walked me through everything. I never felt like I was getting ripped off and they provided honest work. They did a good job at making note of current issues with my car and didn't try to upsell me on unnecessary problems. Price was affordable for what service was done. Highly recommend them! read more

I recently had my car air conditioner repaired at Hotchkiss. They did a fabulous job even though it took several visits and diagnostics they were able to find the needed part finally and have it running in superior shape. I have an older car so it was a bit of a challenge. Lenny and Kyle really took care of me and because it took a few visits Lenny did not charge me for the completion work!! I was so appreciative. I will never take my car to any other place and I just wish I had found them sooner. Superior customer service!! read more

This is my second negative review, but I took down the first one because the front office read it and called to find out how they could do better. I gave them another chance, that repair was $876 (no charge for diagnosis, but still in addition to the first repair) that I ONLY authorized because I was assured that I didn't need expensive front-end work, just an alignment and new tires. After buying new tires, the alignment place couldn't align them because the car needed $1,800 of front end work (and proved it by showing several inches of play in the front wheels with steering locked). Hotchkiss mechanics either didn't check this obvious problem or the front office lied to me. Draw your own conclusion. read more

The reason I'm rating this repair shop is for their honesty. I had an issue with my timing belt on my BMW and they were honest. Noted they don't do BMW work at that nature and even recommended another shop that did. That's good business. read more

First time servicing our Toyota here and couldn't have had a better experience. We will bring all of our cars here.

Got caught in a bind and had two lug juts snapped on me in a late afternoon. Many shops were close to closing time so I decided to call Hotchkiss to set an appointment. They're a busy shop but Marseilles was able to get me an appointment the next day and pretty much handle the whole process. They're an honest shop, prices are reasonable and parts are under warranty. I will not take my truck to any other shop. Thanks Marseilles for the help. read more