After 2 other HVAC companies no call and no showed. I contacted Good Guys for a furnace turn up. They made me a reasonable appointment date. On the day of appointment I received a text message letting me know a showtime. The repair man ( Devon ) showed at the exact minute in which he was scheduled. Devon perform the schedule service and then went above and beyond helping me diagnose a thermostat failure that was caused by myself, without trying to upsell or commission more work. He spent considerable time teaching me how to properly maintain and run my system for Longevity. My furnace is running better than ever. The service cost was exactly as agreed upon. I could not be more happy with the Good Guys. read more

I had a ceiling leak in my house. I've called and requested a service. The front desk employee said she will contact a technician. Three hours later, still don't hear back. So I've called again, the dispatcher said she will contact the technician again. Next minute, the technician calls and apologizes that apparently they never received the first dispatch and to add to that, nobody can come out tonight. So basically, I have wasted three hours while my house is falling apart waiting on help from these people.... Wow! Now, it's very late and I have to pay someone to come out in the evening and pay the after hours price. read more

Honest trustworthy!!! Great work. I can't say enough good things about these guys. They fixed my furnace and fixed a plumbing issue I had.

I purchased a 16 year old home in Loveland, and just to have peace of mind, I wanted to replace the old A/C and furnace. I've had a furnace go out in January on a holiday weekend, and it's no fun. I got a bid from one HVAC company, and another from Matt with Good Guys. Matt went out of his way and came to my house in Greeley where I was living at the time until I could move to Loveland. He went over all my options and thoroughly explained everything to me. He even caught an issue the other guy never mentioned. Matt was great. He worked with me on the price, did an excellent job installing them and has come back to my house with questions I had. They are truly dedicated to keeping their customers happy and I would highly, highly recommend them. read more

Good Guys has taken care of all my plumbing and HVAC needs since I moved into Parkwood 12 years ago.I cannot recommend them highly enough. Beyond doing good work at reasonable prices, beyond being prompt, they will actually look to save you money. When they could easily sell you a new part (and make money on the part and installation labor), they'll fix the part. Don't hesitate to call them. read more

Quick reply, same day service, excellent work. I've used them twice in the past month for different issues & now they are my 'go to' plumbers!! read more

Warning: DO NOT let this guy into your home. He will report to the City anything that he finds out of code. I must admit, I had a friend work on my basement, including moving a water heater, without pulling a permit. I was wrong to do this. Good Guy Bill noted to me and my friend that the duct work was improperly installed, and left it at that. We thanked him, and said we'd take his advise and fix it. Bill politely left after finishing his work (we hired him to clean our furnace). Then, the very next day I get a cease and desist order from the City. Bill reported me. I would have been fine with Bill saying to me, "you have to have a professionally licensed person with a permit install a water heater, or I'm obligated to report you. Its the law". Heck, I probably would have hired Bill on the spot, and thanked him for his concern for my safety. However, that's not what Bill did. Instead, he said nothing, and then reported me behind my back. That's what I get for inviting him into my house and offering him work. So, if you have anything that might not pass code in your house, know in advance that Bill is a spy for the government, and he'll report you without even discussing options with you first. Good guy Bill is not very good. In fact, he's an awful, vindictive SOB who you should never let within 500 meters of your house. read more

These guys are great. Very thorough and I appreciate their knowledge. However, they are SOOOO expensive. I was quoted twice the price for a new water heater and a couple other add-ons than the other two plumbing places that quoted me. 200 bucks a PIECE for kitchen sink shutoff valves?? Cuse me. read more

Do Not call this company. I called for 3 toilets to be fixed because the water kept running. The guy showed up & long story short, he "fixed 2 of them". He said he couldn't find anything wrong with the 3rd. Days later they were all running again. We called to see if someone would come back & were told we would have to pay another trip charge. We lived with them by shutting them off each time they were used. the charge us $587. for everything. We finally called a plumber in Johnstown & he fixed all of them with new parts for less then $100.! read more

We had a last-minute plumbing emergency and Good Guys took care of us. From the dispatcher to the final product, everything was handled very quickly and professionally. Jake, the plumber, even managed to get himself into parts of our crawlspace we didn't think were reachable by a human! Very pleased with every part of this experience...these are really Good Guys. read more

On July 27th we made an appointment though Bill for HVAC and plumbing work. Bill recommended Jake. Jake gave us a quote for two freezeless faucets and 2 mini-split hookups. The total was $1475. I had received two other bids and Good Guys was about 30 to 40% higher than the others, but I chose to go with Good Guys as it could be quickly done. About 2 hours after Jake arrived I heard this awful swearing and the once kind and polite Jake was now stomping back and forth on my deck talking on the phone. I called Bill's (The owner) cell, but he did not answer. So, I waited in my house, spooked by Jake's rage, watching him come in and out of my home no longer knocking. I have no idea what set him off, maybe he was taking too long on our job? I had the impression he was talking to his boss. I hope not as the language was horrible. At any rate. When my oldest son got home he saw trash, plasticine along with some copper cuttings strewn on the deck, there were unit hookups left off of one install. My dogs could have gotten into this stuff. We determined that the faucets were complete but the furnace/air conditioner hookup was not finished per the instructions. All Bill offered was an air conditioning cleaning if I would not post any negative reviews. He became just as aggressive as his employee. read more

If you want excuses and overcharges, Hire him. if not find someone who knows how to plumb and think reasonably when he estimates the work. He has to learn about running a business. read more