Christmas at Grand View Lodge This was our second annual…read morefamily Christmas getaway to Nisswa, and once again it was such a gift. Having four families together made it especially meaningful. We filled the days with winter walks, ice skating, swimming and hot tubbing in both the upper and lower pools, bingo nights, and a great family dinner at the Northwoods Pub. Simple moments, shared memories. The lodges themselves are perfect for larger families--a common dining and gathering space with four bedrooms that comfortably sleep 12-14 people. Everything is well thought out and easy. There's adequate food on site, great amenities, and in the summer the ice cream shop is always a hit. What stood out most, though, was the care from the staff and management. We experienced a family emergency during our stay, and they went above and beyond to help us. That kind of care makes a place feel more than just a resort, it feels like people actually see you. We're already grateful for the memories and looking forward to coming back

We have stayed a few times at this beautiful resort off peak as it is usually cheaper and less…read morecrowded. We love the outdoor hot tub that is really 3 hot tubs together making for plenty of space. Feels great in 1degree weather. The indoor pool, hot tub and water slide are also a fun attraction. The first year we came here they had a breakfast buffet which was awesome but the last time they did not offer it and only had a pre fix menu with a couple buffet style options. The complimentary s'mores are a nice touch and there are a few on site dining options available. It was quiet and secluded on off peak times but not all of the amenities are available. Our cabin was spacious and comfortable. Would love to check out during summer ours to experience more of the amenities!

We'd heard really great things about the food here, so we were really looking forward to trying it…read moreout, but unfortunately the experience was all-around bad. Service was pretty rough from the start. Our server was friendly, but they spilled our drinks at the table and then had to take them back because they'd been made with bad milk. It took forever to get the first round and even longer to get the second. You'd think they'd move faster getting us the second round given the first was spilled and made with bad milk! Definitely a missed opportunity to make up for the poor overall service. The bread was the highlight of the night, which is very telling given it was standard crostini bread. That said, it was warm, fresh, and served with delicious butter. Unfortunately, the rest of the meal didn't live up to that start. The food took far, far, far too long to come out and when it finally did, it didn't all arrive together. Half the table started eating while the other half just sat and watched and continued to wait for their food to come. I thought they brought it out separately to serve things hot, but the food that was first brought out was only lukewarm. I got the steak sandwich, which was fine but pretty bland. Even the sauce couldn't save it... The fries were well-seasoned but soft and floppy, which just made them feel sad and unappealing. I had an espresso martini with dinner and it was basically a chocolate drink with no real espresso flavor. Overall, the setting was fine, but slow service, uneven timing, and subpar food made this a disappointing experience.

Very good food but not a great service experience. For food: we got bread for the table (little…read morecrostinis with a warm garlic butter for dipping) and everyone got their own main dish. I ordered the Cajun rigatoni and they were kind enough to substitute the shrimp for chicken. The pasta sauce had the perfect level of spice and everyone at the table agreed that mine was the best meal. Fully recommend the pasta! For service, we didn't have a good experience which may or may not have been because our waiter was new(?). Everything just seemed to take a long time and in some cases when he would come to our table, he would have to leave and come back because he forgot his pen or something else he needed. He accidentally spilled drinks on two of the people at my table (didn't offer to comp the drinks), and ran out half of the food for our table-- went to help a different table-- then ran out the rest of our food after a good 10 minutes. If we had had a different server, I think it would have been a totally different experience. Our friend who has been here many times said she has never had any kind of experience like this before.

It's gone down hill over the years, sadly. Need better cleanliness standards and customer service.read more

Great place to come with the family. Plenty of activities for the kids and a nice place to hang out.read more

This is one of the best golf experiences in the Brainerd lakes area. Everything from the course to…read moreclubhouse to the staff is very well run. The course is in excellent shape. Lots of trees, to be sure, but still forgiving enough for the average player. Greens are fast and challenging. The clubhouse and staff are outstanding. You can order food after 9, and they drive it out to you on the course. Oh, and the breakfast is excellent! Highly recommend.

I visited Maddens for two nights for the MGA conference at the end of July. I stayed in the Voyager…read morerooms, they were amazing! Very clean, king bed, updated bathroom, back porch, and a kitchenette with a mini fridge, microwave, and sink. We walked to explore around the different areas of Maddens, and the grounds are beautiful! There are tons of activities including a pool, fitness center, tennis courts, croquet, paddle boarding, ice cream shop, gift shop, golf courses etc. The staff working at all of these locations were friendly, accommodating, and helpful. We golfed The Classic, which was awesome as well. Maddens also offers a few different restaurants which have great food. I came here on a work trip so I can't speak to the price/cost of the stay, but I do think this place has a ton to offer for a wide range of ages.

I read the reviews prior to booking and I'm quite surprised more haven't given rave reviews. Here's…read morethe reasoning as to why I put this place at 5 stars. Upon booking, I received a personal email of staff reaching out to make sure I noted waterpark hours. What a great touch! When we arrived the front desk staff was very friendly and the room was nice and clean. I enjoyed my sleep in the king size bed and thought it was one of the most comfortable hotel beds I've slept in recently. I also enjoyed the fact that they have a fridge and microwave. The waterpark happened to be open around the time we arrived so we made our way down to explore. Unfortunately we had a freak accident happen and my kiddo needed a trip to the ER. I was hands down impressed with how great the lifeguard, Kaya, on staff was. She came over right away and made sure things were handled well and guided me when I might not have been thinking in the most proper way. I'm still blown away at how calm and caring she was. I'm really hoping staff sees this review as well and gives her the praise that she should have! Even with the incident, we really enjoyed our stay and can't wait to come back another time when we can fully enjoy it all! Tip: they even have a small arcade for the kiddos on floor #2. Perfect size for kids to check-out! Comfy beds, nice rooms, breakfast each morning, a nice renovated and beautiful waterpark, all close to so many restaurants and stores. This place is great! Thank you for a memorable stay- we're hoping to come back and do it right the next time!

Worst place you could ever stay illegally charged my card for something not even done will be…read morefiling lawsuit as this company is full of thieves and also refuse to let me speak to anyone of power. Will definitely be letting my viral fanbase know and get the word out about this sad excuse in the hospitality business.

Very. Nice ambiance. They serve a decent continental breakfast. The amenities are substantial…read more Outdoor gas grill,a fire pit and a volleyball court. Nice indoor pool and hot tub. The facility is showing its age though. They have signs saying they are remodeling.

We travel a lot and feel that this hotel falls into the "HIDDEN GEM" category! Very clean,…read moreexcellent breakfast (nothing fancy, but everything was done well - don't miss the biscuits and gravy if you like that!). We liked how the hotel carried out the Northwoods Resort theme throughout yet AmericInn is a chain hotel. If we lived in Minnesota and not Ohio, we would come back here 2-3 times a year. The area is beautiful too. A little less crowded than Nisswa / Brainard too!

This is a convenient location for activities in the Nisswa Minnesota area. We were in town for a…read morewedding and this was a great location for getting to all the events we needed to photograph. The value for the cost per night is not as good as it could be. Rooms are small, beds in ours felt like a hide-a-bed with the single mattress and metal frame. Bathroom was functional but really small. Our window air conditioner did not work the first night and there was no one available to assist us until the next day. They did get it fixed but the first night was hot and humid. I would probably seek different accommodations if we were in the area again.

We usually avoid staying at Wyndham properties because we often get pulled into timeshare or upsell…read moreconversations, and unfortunately that happened again this time just when calling to confirm our reservation and request early check-in. I called multiple times about early check-in and got a different answer each time. We did end up being able to check in early the same day, but it cost an extra $60. They also mentioned we were the only guests requesting it, which felt a bit odd. The water park was a highlight our kids had a great time. The only downside is that the water is freezing and there's a noticeable cold draft throughout the area. Our room was spacious and worked really well for our family of five. Wi-Fi was spotty, but the TVs were nice. Overall, some frustrations, but the space and water park kept the stay enjoyable for the kids.

We had a nice room; there was barely any shampoo and body wash in the shower. We had a birthday…read moreparty and a lot of children. The pool needed 2 or more life guards vs one (the life guard had ear buds in & rarely left the chair-not a safe position)! We wanted to order food later to the room but was told the restaurant could not make any food. The breakfast was so so. I recommend the pool area be inspected and get more information about the limitations of the restaurant and why we could not get room service based on the menu included in the room.

The place is incredibly dated, and definitely needs updating. The beds were comfortable and having…read morea deck was nice. Unfortunately the carpets were very dirty and although we called to ask for more soap and conditioner for the dispensers (along with washcloths), they never came. Dockside restaurant was good, and service was decent. Plan to have low expectations.

There were broken things and we were not accommodated for them when brought up within an hour of…read morenotifying the resort staff. Whenever we asked the front desk questions they seemed clueless and unknowledgeable. Everything is closed, even if it says it's open you get there and it says it is "closed for the season." Service is terrible and environment does not seem friendly. Would not recommend to friends or family. Was hoping for a great relaxing getaway, all the cushions are flat and uncomfortable.