Jose the installer was easy to work with! Very happy with the new Siding on my home. Tony the…read moreproject manager was very curtious!

We hired Home Genius to replace our siding and windows. While the quality of the finished work was…read moreok, the overall experience getting to that point was extremely frustrating. Our project began the week of June 8. We were initially told the siding would take about a week to complete and that the windows would be installed in one day once they arrived. Unfortunately, that timeline was never met. Shortly after the siding project started, we were told the crew had run out of materials. From there, the project was delayed multiple times. The windows arrived, and I took time off work for the scheduled installation and then received a call the night before saying the crew wouldn't be coming. We were given several new installation dates, but each one came and went without anyone showing up. Throughout the process, communication was disappointing. We often had to repeatedly call for updates, many calls went unanswered or to voicemail, and we were frequently given conflicting information. It felt like we had to chase someone down just to find out what was happening with our own project. Due to the conflicting information given, they agreed to put siding at the top of the front porch, however they did not. I have holes in the walls in the inside of my home where they put the nails in the siding, when I brought this to their attention, they said there was nothing they could do about it, that that was a common issue. Before I agreed to go with this company I was told they had insurance for any issues they caused but was then told the holes in the walls were something they would not fix. In the end, Home Genius did complete the siding and window installation almost 2 months later. However, the weeks of delays, missed commitments, lack of communication, and the inconvenience of having an unfinished home, made what should have been an exciting home improvement project far more stressful than it needed to be. I would not recommend this company to do any siding or window work based on my experience. Update to previous review I came home this morning to my siding falling off of my home. I have reached out to several people including the project manager, the sales rep, the project managers manager and the 800 number to let them know. I am highly disappointed, it has not been 30 days since the project was complete, and my siding is coming down.

Great job with my new roof. Matt was super helpful, professional and they did an amazing job.read more

From the owner: Our company has been family owned and operated since 2015. We proudly have our own in-house crews…read moreand multiple recognitions such as being recognized for three years running as a Top 100 Roofing Contractor in the United States, a Master Elite Roofing Contractor by GAF, BBB Accredited business with an A plus rating, Habitat for Humanity partner since 2019 and so much more!

If you want an honest roofer DO NOT go with Bumble Roofing Charlotte. We recently sold our home to…read morebuyers from Florida. When they had their inspection on our home, my husband was home and followed their inspector around the house, the inspector, who never went on the roof or took drone video stated we had several nail pops and the roof needed replaced. The buyers were incorrectly stating they couldn't get insurance on the house unless we replaced the roof. We called one roofing company for an estimate and it came in at $20,000. The buyers called in Bumble Roofing Charlotte and their estimate came in at $21,000. We agreed that we would write a check at closing directly to Bumble Roofing Charlotte. The day before we moved, our realtor received a phone call from the buyers realtor stating that the cost of the roof went up to $25,000! Our Realtor called Bumble Roofing Charlotte to ask why the change in price after being quoted for the original cost for over three weeks? The representative from Bumble Roofing Charlotte told our Realtor "I'm going to be honest with you. The buyers realtor called us directly to see what we could do to bump the cost of the roof up to $25,0000"! Because we wanted out of that property, we agreed to it but that doesn't mean we are finished with this fraudulent transaction. If you want an honest, trustworthy company, Bumble Roofing Charlotte IS NOT FOR YOU! Beware as they are unethical and committed fraud.

From the owner: Bumble Roofing makes roofing easy with expert solutions tailored for both homeowners and…read morebusinesses. Our trusted roof contractors are committed to delivering quality workmanship with honesty and transparency. With over 60 years of combined experience and more than 2,700 successful roof installations, repairs, and replacements, we've built a reputation you can count on. We offer one clear, upfront price and a full, detailed roof report--no haggling, no hidden fees, no gimmicks. Whether you need a simple repair or a full roof replacement, we're here to make the process smooth, reliable, and stress-free. Visit us today and experience the Bumble Roofing difference.

Very responsive. Kylie is a joy to work with to get this project done. I highly recommend them.read more

Chris arrived early. Knew exactly how to solve our leaking problem…read more Excellent service. Will always ask for Chris!

Ron is the owner of this company and he put a new roof on my house a year ago (2010). He was very…read moreprofessional and honest about the whole deal. He did a great job and everything looks perfect. A few things that really impressed me with his work: Timely Showed up on time and worked until the job was done. He and his crew hand nail everything. He makes his own flashing and does it the right way. He thoroughly cleans up everything when done so there are not tons of nails laying around or other nasty roofing bits. Ron has actually done lots of work in my neighborhood over the years and I know that I can recommend him with confidence!

I called the office and they sent Garrett out to take a look at my missing shingle issue. He was…read moreable to diagnose, get me the single shingle I needed and came back the next day to do the repair. Finished it 15 min. Super service and great guy. Highly recommend!

TL/DR: Merritt Roofing has completely eroded my trust in their products and service. I do NOT…read morerecommend. 8-months after installation, we still don't have a roof we can trust, and they seem to be done supporting me. We did our due diligence and spoke to several roofing companies before committing to Merritt to fully replace our roof. We liked the salesperson/Project Manager, Jason (who was fairly new to the company, but being mentored by another, Bryan), and the price was in the middle of the pack (just over $10K). We even went ahead and paid extra for the "Platinum Coverage" for added piece of mind. We did everything we could think of to receive a good quality service/product. August 2025 - The installation crew did such a bad job on our roof that Merritt have since told me (as if it would put my mind at ease) that they will no longer work with that crew. That's fine for the next folks, I guess, but doesn't help us at all. I understand that they do still work with the contractors of the crew, just not those exact installers, so no guarantee that the way their other crews behave will be any better. We were also surprised to find out that Merritt contracts in installation crews, as part of what we were hoping we were paying for by going with a large, named company was a dedicated installation team. We could have hired random contractors ourselves. The edges of all of the shingles at the ends of the roofs were cut so badly that they were crescent-shaped, and the shingles underneath were exposed. There were a number of chunks taken out of the shingles by carless ladder placement. One of the crew had decided to fix part of a gutter that he had dislodged by shooting a bunch of nails into it, shooting a nail through the bottom of my gutter in the process, and causing a leaking gutter. They had also cracked the soffits (The vent underneath the edge of the roof), and it was just hanging out. They hadn't even tried to repair it. Although this has now been put back in place, it is still cracked. There were numerous other issues with the installation, but the team packed up and left without saying anything to me, and the Salesperson/PM wasn't around either. I called the Salesperson/PM when I went outside to look at the roof, and let him know that I saw some issues with the roof. He came over and agreed that it wasn't acceptable. The team was called back to address, and one of them showed up. He replaced a couple of shingles, and then tried to leave again. He made it clear we weren't happy with the edges of all of the roofs, and that they needed to address. It was scheduled that they would come out a few days later and replace all of those shingles. So immediately we went from having a new roof to a repaired roof. When the team did come to repair the roof, they were supposed to start at 8:30 am. The first person finally arrived at 10:20 am. and they starting working at around 10:40 am. Once the repairs were completed I pointed out some areas I wasn't happy with, and was put in touch with Garrett Zarecky, the Merritt "Production Manager" and was told that they would settle in the next couple of months. Garrett scheduled a date with me at the end of September to come and inspect the roof. He also made a number of comments along the lines of "If we need to replace the whole roof, we will" and that he would check inside our attic space, if he felt it necessary. September 29th 2025 - Garret game to inspect the roof, did not go inside the attic, despite saying he would. He told me something along the lines of "I wouldn't be able to see any issues from in there anyway". He also noted a lot of my concerns, but told me he was happy with how the roof looked and how it was performing. He assured me that this roof was as good as new, despite admitting that they no longer worked with the crew that installed it. Nov/December 2025 - I was cleaning the gutters, preparing for winter, and noticed that there were still a number of shingles that had scuffs and even gouges out of them. There was also the head of a nail pushing through one of the shingles at the back of the house, close to the edge. There were a numbers of other issues with the way the shingles lay and looked cosmetically. I reached out to Jason, Bryan and Garrett, the Production Manager. Jason had left the company, which seemed odd for a person who had only started there a few months before, so Bryan came out to inspect the roof. He agreed that it looked like the shingles had been damaged in some way, possibly as a defect in the shingles, and asked Garrett to inspect the roof. Garrett told me that the damage wasn't caused by a defect, but by foot traffic. The fact that there had been enough foot traffic on my roof in the days after it was installed to cause damage, seems to be another indication of how poorly it was installed. Merritt's "Repair Guy" (Garrett's words), Alonzo, came out in December and removed large areas of shingles, replacing them

These guys are very friendly and professional. I made a…read morecall on the morning for potential roof leaking this morning. They show up right in the noon. Although they cannot find any issue in the roof, they give me detail instructions on the leaking point, which is the vent pipe, without charging me anything. I would call them again when I have new roof requirement.

Wanted to pass along a recommendation/endorsement for Chris Munro and the team at Storm Guard…read more A crazy storm came through at the end of June, a couple weeks after putting my house on the market. Crazy concept - buyers actually want a roof in good condition!!! I messaged Chris on Sunday evening and he and his team were checking out my roof on Monday morning. They did a great job of walking me through next steps and setting my expectations. Due to the storm wreaking havoc across multiple residences, my insurance company didn't have an available adjuster and asked that Chris and his team take detailed photos and document the work they were proposing. Storm Guard's write up and estimate was so thorough that the 7-10 day review process was complete in 2 days - with approval for a new roof given!! Chris and the Storm Guard team have been so patient and super responsive with all of my questions. Working through this in midst of trying to sell a house has made me extra neurotic, but they've been amazing partners to work with. Hopefully you won't have to ever need them, but rest easy knowing that Chris and the Storm Guard team are in your corner! Contact details are below: Chris Munro O: 980-237-9904 C: 704-651-2323 cmunro@stormguardrc.com

These guys were quick to respond. Once on-sight they quickly found the problems gave me an estimate…read moreand it was fixed. They cleaned up and even followed up to make sure I was happy. Highly recommend them. Honestly felt like it was done at a really good price. They even spotted potential more damage and repaired that too.... Great job guys Thank you

fast response and price quote great communication support…read more Job completed when promised

I highly recommend! The value for the service is within reason, and scheduling was simple and…read morequick. They were booked two weeks out which worked well with my schedule. I will be using their services again.

As usual, the Gleaming Gutter guys did a fantastic job of cleaning our roof and gutters!! They are…read morequick to respond and treat our property like it's theirs!! You can't ask for more than that.