Attn: Cabrales (C.A.R.S.)…read more Thank you for the excellent work you performed this past on my family's car. We are very impressed with the excellent work and customer service. Thank you for following up with us via telephone to keep us updated on your findings to get our authorization to do any additional work beforehand. We heard from different sources that your company was good, fair, and reasonably priced. They were right! My family is extremely pleased. We wished we had come to Cabrales before wasting time and money for incompetent work at two of your competitors. We highly recommend your business to family and friends for because of your experience, competence, reasonable prices, honesty, and the excellent way you treat your customers and our cars. Mr. Cabrales, you are also a very humble man who knows this car mechanic business very well. We never met you or your mechanics before last week. Yet, my family cannot stress enough that we feel safe and happy in our car and about the excellent work your mechanics did to get us back on the road as quickly as possible. We are also grateful for the recommendations you gave us. When we experience any problems in the future, we will definitely bring our car to you or have AAA tow it to you again. Mr. Cabrales, thank you and your mechanics for your attention to details, excellent work and due diligence to please your customers...all at a fair and reasonable price. God bless you all. Sincerely, with an Attitude of Gratitude, George B.

The service I requested was a rear brake and rotor change. They were helpful and did good work, but…read morethe wait was very long. Next time I will leave and come back. I think it was a decent value for the job. $85 for rear brake and rotors.

Brought my car in for service. The owner Jose is an incredibly kind gentleman and provided great…read moreservice and hospitality. His shop has been around for a long time and looks like something out of a movie. Really appreciate Jose and his team for the work they did and transparency through the whole process.

Biggest crooks in town. Took my car in for two simple things to be fixed. They kept it for 7…read moremonths, tried to change me over 3000.00 dollars for unnecessary repairs ,some of them I had recently had repaired. My car ran worse when I got it back than when I took it in because they tampered with several things to make it appear to need repairs. What I originally took the car in to have fixed cost me less than 300.00 dollars for someone else to fix.

These are my Go-To Guys, they are very reasonable & do outstanding work. Just make sure you get…read morethere Early.

Trans-Action Automotive provides honest,friendly, skilled, and affordable service. My power…read moresteering went out and they identified the problem as a loose hose. It only cost the basic diagnosis charge of one-half-hour labor to repair. They evaluate problems carefully and will not perform maintenance without a clear understanding and confirmation of the problem. It is the best option I've seen for car repair in the Hyde Park area and surrounding neighborhoods.

These Chicago streets!!! I hit a BAD pothole Saturday so I was on a flat. Turns out I bent the rim…read morein pretty bad. Took it to the dealer to get the wheel locks off but I wasn't buying a tire there or getting my rim replaced there, a rip off. I had the spare put on and the tow truck driver recommended coming to the city to this spot. They totally hooked it up! Professional and efficient, they took the tire, buffed out the rim and I just needed air in the tire thank goodness! The price was fair and reasonable! Thank goodness the tow truck guy gave me a solid referral!

Service was okay but the quality of the tire was too bad. Both tires I bought got bubbles within a…read morefew days of getting them. When we just brought a new rubber for the first tire that popped else where they looked and said the tire was defective. The wires of the tire was not supposed to be out there like that especially on a good looking tire. That it could've been worse if we didn't slow down when we noticed the car driving weirdly.. 1 tire had a huge bubble and popped unknowingly and then after a few days the car started driving weirdly again and smelling of rubber so we looked and seen 3 HUGE bubbles on the inside of the tire. He said the 2nd tire was so bad he never see anything like that and hes surprised how we made it to him for a new tire. We knew it was bad but the way it looked when he took it off looked like it could explode in someone's face any minute. We wasted 80$ for 2 tires from Rodriguez Rims & Tires just for the tires to be defective and deadly..Please go elsewhere they don't give good tires.. I have a not so good picture of the 2nd tire but didn't get one from the first one.

I gave one star because you have to in order to post. This is a zero star review. 3G Azuara is a…read morelow integrity shop. Saul and his team of workers are deceptive. I had my vehicle towed there due to a battery failure. I asked them to assess for other needs. They came back with a quote hundreds of dollars more than other places are now telling me but the worst is that they tried to give only a 3 month warranty on new parts and labor. Parts that typically come with a 12-24 month manufacturer's warranty. They want to proudly display a piece of paper on the office wall citing they are a minority owned business but they are predatory. I wasted an entire day and money on having my vehicle towed to them plus the $80 for diagnostics because they are a auto repair business that lied to me when I questioned them about offering a 3 month warranty. The receptionist said she was told to tell me that 'IL state law allows them to reduce warranty' . A place like this has no business operating in any of the 50 contingent states as FEDERAL LAW does not allow a repair shop to modify the manufacturer's warranty. Under the federal Magnuson-Moss Warranty Act, which applies in all 50 states including Illinois, a manufacturer cannot void or reduce their parts warranty simply because an independent shop (rather than a dealership) performed the installation. This is a federal consumer protection law and it is very clear on this point. Unfortunately for them they documented this revised warranty on the invoice emailed to me and even getting the invoice was a trial. The receptionist tried to have me 'come in to get it' but I refused as I had already been there to talk with the mechanic when my vehicle was dropped off. I insisted the it be emailed and it eventually was. Don't waste your time with these predators. No one has time for games and scams. I would never trust my vehicle repair to them and hope they are not preying on the surrounding community and college population in the area. Just disgusting.

This place is amazing! I had a pretty severe tire issue this…read moremorning, and I was able to bring it right over. Everybody was so kind and helpful. Service was quick and affordable. I would absolutely recommend!

I took my car to this shop 4 years ago for thermostat replacing, tire rods and sway bars with joint…read morefront. I picked up my car an DDC took it on a trip to Rockford. I never made it. I pull over to call the shop to tell them the car was over heating. The shop said"just drive it and temp would go down". I drove it immediately back home the water hose broke. i let the car sit for life 6 years. I went to the shop and the thermostat housing were broken filled with a glue like substance that clogged the heater coil. Then I went to the shop again for a squeaking noise and guess what. They didn't do the sway bars, ball joints, or rods. This was dangerous to play with someone's safety. Then I had to pay them 2500 For repairs they say they did. At first I thought it was a really good shop but this is not a trustworthy repairman. They took all my money don't go here for nothing

10/23 - My oil light came on so I went to Jiffy Lube to get an oil change. They refused me service…read moresaying my new oil drain plug installed by Irvin's is leaking oil and needed rethreading. Brought my car back to Lionel and was told that the NEW oil drain plug he installed was faulty which caused the leaking and he would replace it. He then told me I had leaking Valve Cover Gaskets which was the cause of all the smoking. Mind you, Lionel never mentioned these leaking Valve Cover Gaskets the first time I visited the shop and spent $1,200 on repairs. After receiving ANOTHER $1,300 Quote for repairs, I took my car to a Chevy Dealership. I recommend that you only take your vehicle to this business IF you know about cars and the service hours it takes for your repairs. Otherwise, you'll be taken advantage of with extra labor costs and service diagnoses you may not need. Use this service at your own risk. Unfortunately, I will not return to this establishment.

Rick is the most reliable person I know great prices honest and dependable he will check your car…read morefor all problems before service he will let you know exactly what the problem is some may take him as a attitude but he's passionate and experienced with everything he do and he's going to tell you like it is and I look at that as honesty and quality thanks Rick for all you do

I was at Ricks Autobody shop at 8258 So Exchange, Chicago, Illinois 60617, 5:30 in the morning on…read more7/2/2021, there was a truck that looked abandoned parked on the street in front of the shop. I pulled around the truck and parked at the gate. When Rick opened the gate the man in the truck told Rick I butt the line which was not true no one was in the truck I thought it was abandoned. I was trying to explain what happened why I was parked by the gate. Rick hollered and screamed at me and said talk to all the people behind me, don't tell him nothing he doesn't want to hear what went on. He was saying he knew his friend for 30 years and he believes him. I was so shocked because I have been going to this shop for over 10 years and gave Rick a lot of referrals. For him to talk to me like he did was appalling I couldn't believe what I was hearing. I ask a friend I referred had he did that before and he said yes he does it all the time. OMG terrible I will never support him again. I am so sad because he was telling me to take my car somewhere else. All I was doing was trying to explain that I was not trying to butt that truck it looked abandoned and I pulled around. I know people have bad days but this was the worse. No respect, hollering constantly and no professionalism with this shop. I will never go back and will never give him any more referrals. He doesn't give women no respect he's terrible.

0/10 Horrible People skills , Highly recommend not going to…read morethis place. They're very unprofessional. Doesn't start on time and the front desk personnel needs to be fired because He doesn't know his job description. He's also unprofessional and look lost when questioned that requires basic answers. Such as appointment or Grace period which I'm assuming he just heard of, The Man had no knowledge of any appointments he booked the day prior or at least my appointments.

As customer of 20+ yrs. at this site I can say Bob,the newest member Kyle and the the rest of the…read moreprofessional tech. team always render high quality warrantied services which they ALWAYS stand behind in case of post service issues Their prices are competitive and I never worry about bogus diagnostics or price gouging that many repair establishments often engage in. They'll surely earn your trust and business