Now, this is what I'm talking about! The place I went to get an oil change was super busy. Came…read morehere and wow the manager I assume came. Does this ever happen? Super professional Greeted me very kindly and explained how his garage works. And his staff is on top of things! He explained how my mom's car worked and if it needed anything else. This was amazing! They were attentive and completely checked her car out thoroughly. Even tire pressure, who knew? This is a hidden gem! They even showed me how my mom's cat didn't need much antifreeze and since I had one they pored it on also. This is what I am talking about! Early in the morning and I'm out in 10 minutes? I am not only amazed but highly recommend this spot to anyone needing an oil change! I am a highly satisfied customer and the best review I can give is a 5 star. And you all know I never give that!

I went to the place in Alsip, in 122nd and Pulaski. the employee that took care of me refused to…read moretake my Groupon, even though I asked him to type in the code manually like most Valvoline places if they can not scan the code. I pleaded with him and he still refused, very unprofessional!! He open my glove comportment to get to a filter, he was having a hard time getting to it, so the F bomb was said many times. After everything I had in the glove department fell out, I told him I would put it back in. But he insisted to put all my stuff in. As I left, I saw half my stuff all over the floor under the glove compartment. Beware!! Terrible service!!

On Saturday 3/9/2024, I came in to this local Valvoline location for an oil change. A couple of…read morehours later as I was driving to work on the I294 expressway, I felt a sudden halt in my car's undercarriage and then a loud scrapping. I had to put the hazards lights on, then safely exit the expressway to look underneath. That's when I saw the engine cover shield hanging. The tech forgot to put the screws or fasten them properly. I was late to work because I had to drive the streets at 10-15 miles an hour. It took me over 2 hours to get home after work also, driving the streets from Downers Grove to Chicago at such a slow pace. I called the Valvoline location when I pulled of the e-way and saw what happened. The manager Rafael asked that I bring my car back the next day, Sunday. Unfortunately, I could not find someone to cover my Sunday shift in such short notice and take off work. I'm the opener in my job. I couldn't bring it back until the following day off from work, Wednesday 3/13/2023. This mishap was very disruptive and inconvenient to my busy work week. My mechanic removed the mangled hanging undercarriage cover and then I brought my car back to Valvoline the following Wednesday. The store manager did replace the mangled shield with a used spare one from another Honda vehicle that was left behind. I spent $154.11 for transportation for those three days that I couldn't drive my car to work due to the negligence and poor attention to detail from the oil change tech. I had hoped to be reimbursed for this amount. I placed a claim with Valvoline. Today, I received a call from Rafael, the manager. His tone was quite different from the many friendly interactions I've had with him over the years. He was very callous and had a "I don't care attitude" tone. He said he spoke to his manager and they came to an agreement that because I had agreed to come in the next day he couldn't reimburse me for my travel expenses. I explained to him that I couldn't find someone to cover my shift in such short notice. My next day off from work was Wednesday. He abruptly said, 'sorry, bye' and hanged up the phone. This underscores Valvoline's lack of accountability, dismissive and unapologetic stance. In conclusion, the indifferent response from Valvoline's manager, Rafael, highlights a lack of concern for customer satisfaction. Despite the inconvenience caused by their negligence, their refusal to reimburse my travel expense reflects a disregard for customer well-being. This experience has left me disappointed and questioning the level of care and attention to detail provided by Valvoline.

Where do I start maybe with the name, James aka Jim he could not I repeat could not done a better…read morejob. He literally got to the point in the politest way. He then got to doing his job. Then perfectly got informed of everything and anything that did and was and or could happen which was so useful. I got more then what I came in for due too the facts which were most obvious. Im every impressed of what I learned honestly most definitely the best quick oil change place I have ever gone to and I been around looking for the best one and thank god I found it . Thanks valvoline instant oil change for keeping a good employee like James aka Jim .

I purchased a coupon from Groupon for the Valvoline on 60th and Pulaski for an oil change. I was…read morethe first customer 01/22/2022 8 a.m.When the guy lifted the door and I told him I have a coupon he says the system is down but then says I have to wait on the manager to come (whenever that is) and he would not service my car the franchises are a mess these companies dont want to take their own coupons this is unacceptable

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Chicago.

I've been coming here for a couple years getting minor and major work done to my car and I've…read morealways had a great experience. Thank you Jessie and Jorge for taking care of my car. It's hard to find mechanics you can trust so I really appreciate you guys and the guys at the desk too!

The guys at Midas were very welcoming and professional. I stopped by to get my emissions test done…read moreand the service took no longer than 5 mins max. I will definitely be back

Came in for an oil change and was out less than 10 min. The guys were professional and helpful. On…read morethe invoice Ricardo, Juan and Roman worked on my car. Great service.

Good: always quick efficient oil changes No issues! Not so…read moregood: tire rotation, twice had issues with stripped lug nuts with this station. Will do oil changes only. Has cost me hundreds for repair/replacement of lug nuts & rebuilt studs. Each time the guys said "was cross threaded". Upon further inspection at the next location, the clear assessment was that the lug nuts were stripped due to crooked placement and use of machine to tighten. They damaged the lug-nuts by placing them crooked & over torching. Overall score: 2.5

Very cool shop cool people good mechanics honestly fair prices I called them and they got me in…read morethe same day their work was top notch service I will definitely be back.

Returned to Cermak auto care for car detailing, knowing full well they would do a fantastic job…read morebecause of the previous job where they repaired many deep dents on both sides of our car (see previous review). We were blown away by the superb interior and exterior detailing results! The inside especially looked and smelled like brand new and this is a 13 yo car folks! I was sliding getting into the car seats because they were so smoothly they finished. Also, the price was incredibly affordable. Where's that six star for me to review?! Because they deserve it. So pleased with their work that we're bringing in our second car soon for more work. Thank you, Amir and team - we appreciate your kind of business!

25th FAST AUTO REPAIR has always been the place to go for car repairs. They always get my cars…read moreready on time. Whether it's something small or big. They can take care of it. If there's anything major wrong with it, they take care of it properly and the shop owner Michael is a great guy. The prices are always far. Have not had any issues and I have been going here for years with all my cars. My relatives, Also bring their car here.

Want to give a huge thank you to the team here at the shop!…read more Brought in our Mercedes Benz which had a severe issue that was costly.... Called around and this place had the BEST pricing in the city! AND they used all original parts of my vehicle. Our vehicle got fixed relatively fast as well. Overall, we will be long term customers and I will especially send my family and friends your way. Tambien hablan espanol! Recommendo este lugar!

Agusto and his team are awesome! and very professional! they went above and beyond to help me with…read moremy vehicle inspection and were working hard to get all the vehicles through non stop as quickly but efficiently as possible. they were very busy and still managed to get me in and out! i felt like other ones i been to have less cars and take so long. definitely recommend this place for anyone looking for auto service! oh and can i mention how clean it was! freshly mopped and smelling good! you guys have an awesome team!

In the way in there is a young men receiving you, very friendly and polite. Just told him what I…read morewanted and he show me the way to get my job done. The other young men's were friendly and the job was kinda fast. Only thing is you still need to get out of the car to pay. I thought everyone is doing the stay inside the car while we work and out you go. Also they clean my window they check my tires. Regular price on a simple oil change, 164$ yikes !!!! I'll check how they did the job at home and give more review. Also they should clean the grease after words when they touch your car every where.