Staff is super helpful and friendly. They really get the chance to know your puppy and have gone…read moreabove to accommodate last minute requests for boarding stays. I moved from a state that has more locations, I actually drive 35 minutes to this location. It's a great chain if you're looking for consistency of care from state to state.

So my dog pulled on the leash while checking in. The rude staff member said that they can't take…read moredogs with a "cough". I explained he had throat damaged. She said I was "Not a vet and could not determine that". I explained that the vet is aware. She continued to harass me. I would not recommend taking your dog here unless you want poor treatment by staff. If they are this inconsiderate of dog owners, one can only imagine how poorly they might treat your pet.

Took my dog to custom kennel while I was out of town and when I returned to get her, her bed was…read morewet and they said they washed the bed. My question is, why would they need to wash the bed if they were taking her out to pee like they should be?

I would give more than 5 stars if I could. They take the best care of my reactive…read moreShepherd/Malinois. I can't thank them enough for the comfort they bring knowing he's in the best hands while I'm away for work. Dasko and I highly recommend!

I don't review as often as I should but this is a New Years's resolution that I'll be keeping that…read morebeing said- I had the opportunity to use Cruz and Cuts mobile dog grooming this past week and felt compelled to exclaim my appreciation for the grooming service. The owner, Steven, was professional and courteous, he was able to minimize my puppy's usual anxiety about grooming including the car ride that he normally hates and the price point was well worth it- I got the full service groom and found it affordable and valuable.

We have been using Steven for several years now. With 8 shih tzus grooming is important as is cost…read more He is very reasonable and does an excellent job with all our boys. He is always on time and is never in a hurry. He is extremely courteous and professional. I'm sure we will continue our relationship as his customers for years to come.

We have been bringing our Shih Tzu (12lbs) since 2022 for overnight boarding when our vet stopped…read moreboarding. The Pampered Pooch has been wonderful with our little dog. He is now 14yrs old and they take him to grandma's house for boarding as she will take small senior dogs. He seems to do great each time and keeps a peace of mind for us when traveling. The great thing is on the boarding they allow your dog to play during the day in the play group with other dogs. They post pictures daily, which is great to see. No extra fees for the playtime. With as many pet owners in the area we have been fortunate to get our dog into the boarding as needed. I would suggest booking in advance to secure your spot especially during school holiday time.

We have a 10 month old mini Aussie Shepherd. She needed a full grooming. The Aussie breed has an…read moreundercoat and fur. Thus, you have to be careful when grooming them because you could damage their undercoat and fur if you use mechanical trimmers. We picked PPPS because of the positive yelp reviews. We booked our pup for an appointment. PPPS uses text to communicate with you and the communication is excellent. PPPS needed vaccine records and many additional details to make sure it was safe for all the other pups at their location. We dropped off Zoey and spoke with the groomer (Bree). Bree was very aware of how to properly groom an Aussie. We had a brief conversation about what we wanted and believed Zoey was in capable hands. When Zoey was done, we got a text to pick her up. I was greeted upon arrival and Zoey was led out to me right away. Zoey looked fantastic!!! Bree groomed her exactly the way we had discussed. Zoey looked even better than I had hoped. I gave Bree a $20.00 tip. When I brought Zoey home and my wife saw her, my wife loved the grooming. My wife's only complaint was that I should have given Bree a bigger tip. I will fix that the next time we bring Zoey in for a groom.

liked the 6 week sessions and the price was decent so I signed up my puppy for puppy kindergarten…read moreclasses that began March 12, 2024 at noon. So we drove the 50 minutes with excitement and high hopes. This "club" is run on a volunteer basis so getting a hold of anyone is impossible. Emails are iffy even though they claim to have sent them, and I did check spam. At the training there were 3 instructors; only one was actually good. The main instructor spoke so low and quietly you couldn't hear her half the time . One participant , who was an older lady, had to tell her to speak up because she couldn't hear her but it didn't help. Then there was the blond hair lady who, for whatever reason, decided she had a problem with me. I arrived on time, barely spoke in class, took their instructions, and did my best with implementing those instructions on my puppy. Now here's the issue I had with this person. My positive reinforcement word for my puppy was "good girl" and I would bend down and say that to her every time she hit her training and give her a treat. This woman, I do not know her name or I would gladly put it here, came up on me, I mean very close to my face, and proceeded to say that I'm not saying my positive reinforcement word and did so rudely and with attitude. When I told her yes I'm saying it she looked at me and said, again rudely, "well I'm not hearing it." Hmm I didn't know I had to shout "good girl" for the entire class to hear. Since my dog reaches just above my ankles and when I bend down to praise her I figure she's the only one that needs to hear " good girl" and not the entire class. This instructor, I use that word lightly, was lucky that day. I took her rudeness and attitude and didn't call her on it. I should have but I figured I'd write this review instead She is rude, had attitude and wasn't much of an instructor. We did not return to class and have opted to put our pup in training at another facility. This woman needs to find something else to do. I will say this, there was one instructor, wish I knew her name and her information, who was great. She knew how to speak to people, give you advise without being rude. She would come to you and try to help you do a command while the other two would talk about their day. This instructor was a tall, thin older woman with gray hair. If she trains somewhere other than here I would gladly take my pup to. My advise is to find another training facility that is not run by volunteers and one that will actually help you in all aspects of training. This place is horrible!!!

I am disappointed because I have tried reaching out to this establishment 6 whole times through…read moreemail and the phone. Left several voicemails. Nobody has gotten back to me and I've been trying since July... it's November now. I wanted to start taking my dog there but I wanted some more information on the schedule. It's just very upsetting that it seems I'm being completely ignored. Are y'all even a business anymore? A call or email back would have sufficed but nope, nothing.

Every time we bring our Husky and Pomsky here they always really listen to what we are expecting…read morefrom the grooming sessions. The haircuts are always on point and the puppies always return super happy from there. Really recommend this spot

Look no further! After trying SEVEN different groomers in Franklin and Nashville, I can finally say…read moreI've found the one. This place is hands down the best dog groomer in town! Every other groomer I tried left me frustrated -- uneven cuts and/or my pups coming home stressed. But from the moment I walked in here, I could tell it was different. The staff greeted my dogs like an old friends, took the time to ask questions about their coats, and what style I wanted. My dogs go to groomer every 5 weeks, and ever single time I pick them up from Dapper, I am blown away. The cut is absolutely perfect -- clean lines, soft finish, and they smelled amazing without being overpowered by heavy perfume. Most importantly, my dogs co bouncing out, tail wagging, totally happy. That's how I know they were treated with LOVE and care the whole time. I've tried enough places to know how rare this level of service is. Professional, skilled, kind, and consistent -- they've earned a lifelong customer. If you want your pup to look their best and actually enjoy the grooming experience, this is the spot.

We live out of state and visit Murfreesboro with our dogs on a regular basis. We have used Indians…read moreHills Animal Hospital a couple years ago for a dog RSV infection and were very pleased with the veterinary services received. Unfortunately our trip got extended significantly longer and we would be without our dogs's heart worm treatment and seizure recovery medication. Having a positive experience in past, decided to book an exam for our dog to get the prescriptions needed. The $68 exam lasted less than 5 minutes with only a body temperature check and throat inspection which I was ok with pending getting our prescriptions authorized. The vet who has a bit of an abrasive personality authorized our seizure recovery medication, but refused to write a prescription for the Advantage Multiple heart-worm. The reason given was that it was a business decision policy to only write prescriptions for heart-worm products they sell so people would buy from them. Since our dog has seizures it is critical that we maintain consistent heart-worm medication. I would have gladly purchased from Indian Hills, but they didn't carry our brand so again asked for flexibility with no success. Despite refusing, the vet had no problem taking my money for a useless exam. After striking out with Indian Hills, I called 3 other vets in a few mile radius and all of them said they would issue the prescription for our heart-worm medication with a pet exam despite not selling the product. Quickly scheduled a visit at a neighboring vet and now have the prescription we needed. It is shocking that Indian Hills would be so inflexible on a policy that their competitors don't share. Given the prickly and abrasive personality of the vet, somewhat not surprised. There are far too many veterinary options to visit Indian Animal Hospital again. Lesson learned.

please do not bring your pet here!!!!!! They gave my dog 4…read moretimes the amount of steroids that she should have gotten. They wouldn't even take her once I called back saying she was sick. She now has Addisons Disease and will have it for the rest of her life. BECAUSE OF THE STEROID OVERDOSE They have costed me thousands of dollars in medical bills. Do not go here. Plus vet is rude updating this... I called kindly to complain and she yelled and me and then hung up on me ZERO STARS

I absolutely loved this location and the staff! I cannot recommend this place enough! This is the…read morefirst time I have ever left my pup in his life, and they treated him as their own! I checked the live footage constantly all hours of the day/night during my vacation. And my pup was very anxious(by nature) but the staff never got mad or irritated at him instead always reassured him and gave him pats and pets. I will definitely be bringing him back! A massive thank you to the staff during November 14-17th of 2025! Prices are very fair. Play yards always seemed sanitary on the live footage. They made sure to take out his blankie and toys out of his bag without having to be asked and placed them in his room! They were also very heavy on the safety of our pup and added a note explaining why they didn't add our rope into his cabin(because of possible choking on strings)

K9 Luxury vacations at Camp Bow Wow!! Our dogs are always well rested and even get a bath before…read morecoming home

I used to worry like crazy when I went out of town and couldn't bring my pup. Then, I discovered…read moreCamp Bow Wow Smyrna. I travel pretty regularly for work, and I never have to wonder if my dog is happy, getting exercise, or well taken care of. The entire team is friendly and genuine. My dog, who is sometimes shy with people, loves every single person who works there- and I KNOW that they adore him. Dropping him off feels almost like leaving him with family members. They greet him by name, ask how his health has been, and never cease to provide me with the reassurance that he's going to have an amazing time whether he's there for a day or a week. I live in Nashville, but I don't ever think twice about driving the hour round trip because I know he'll be in the best possible hands. The wonderful care also comes with an affordable price tag, and I would recommend this location to anyone.

I'm very very disappointed with the staff. We left our dog there for 3 days with food, paid for a…read morebath and groom. When we picked her up, she was not bathed. They said they tried to reach us (did not). Needless to say, she wasn't bathed. She came home starving. Not sure if they fed her the portions we told them. She devoured her food when we got home. I don't trust them to care for our baby girl! Broke my heart!

They were so kind to my sweet pup and made her feel so comfortable. Wonderful service and great…read morepeople!

I have used Alicia's Mobile Grooming for our 3 cats for the past 3 years. This last time, she sadly…read morestole my faith and trust in her company and I feel the need to warn others. Make sure to get a written quote prior to every groom (even if you've used them for years) because she will find a way to scam you. I was charged $591 to groom our 3 babies. When I asked her why the price was so exorbitant (as we had NEVER paid this amount for any prior grooms), she gave me a song and dance about how adding services will change pricing. Of course, everyone knows that is the case in every situation, but we have been getting the EXACT same service with no changes for 3 full years. We also discovered that she had been charging us the max price for all 3 cats (the 12lbs + tier), when there is only 1 at that weight. I do not recommend this company!