Darryl and Fred at Good Year are awesome! They went above and beyond to repair something they normally don't do. I'm truly grateful

Took my 2019 Ram Truck into this company because it was throwing error codes that the dealer needed to handle but the actual service I received was outstanding and Austin was very knowledgeable and accommodating as well as the mechanic's. My truck was diagnosed in about an hour and I received much more service than what I expected and what I paid for. I absolutly recommend this company and I will return. read more

brought my vehicle in for service and i'm very happy with the the service i received from Austin in the front to the very knowledgeable mechanics. highly recommend. friendly, professional, and good prices. they didn't haggle me with service i didn't need like other shops i've been to. will definitely be back in the future read more

Goodyear Automotive on Pelham Road in Dearborn Heights has been a complete disappointment, and at this point it feels like we were taken advantage of. My son paid $9,000 for what we were told was a rebuilt engine. That is a major investment, and we trusted that the job would be done correctly. Yet only 3 months later, the car is already back in their shop, and now they're claiming it suddenly needs lifters for another $1,500. There is absolutely no reason a rebuilt engine should need major internal repairs this soon -- unless the original work was incomplete, incorrectly done, or not the rebuild we were promised. A reputable shop stands behind its work. If you charge $9,000 for an engine, you should honor the repair and fix whatever issue was missed or caused by improper workmanship -- without trying to charge the customer again. Instead of taking accountability, they're trying to add more charges to a problem that should have been handled the first time. This is unacceptable. I am warning others to be extremely cautious with this location. Get everything in writing, ask questions, and don't assume the job will be done right. As for us, we expect them to stand behind their work and repair the issue properly, at no additional cost. read more

not go here. I was a repeat customer. 2018 Cherokee , I was told engine replacement for a tick noise . 9000 quote to replace the engine . The engine was ordered by them apparently the owner Joe who mysteriously left or got moved when we came back 88 days later when the tick noise returned. Never mind the 6 month warranty which mysteriously turned to 90 days however I informed them of the issue in that warranty period. Was told lifter tick that's not covered under the warranty 1500 more bucks. Insane that a business in Dearborn heights doesn't honor its warranty's. How does lifters, pistons or any thing internal on the motor not covered. You will be taking advantage of. Just to ensure the proper diagnosis I took it to another shop which states the cam shaft has an issue. So if I'm silly enough to pay 1500 more that's not the issue. Do not shop here. They do not stand by the service read more

mike is the most unprofessional and disrespectful human being ever to come across. do not go here they only want your money, they can't fix anything on your vehicle and they are all uncapable of customer satisfaction!! fuck you mike!!!!!! pathetic place of a business read more