I came away from a $700 job believing that I had been treated fairly and that they were honest…read more The work was done right. Can't say much more than that. I'll be using them from now on.

Abbott was a lifesaver! Brian was so helpful and spot-on with his diagnosis. They were very…read moreefficient during the entire process; getting the initial done ahead of schedule and completing all of the work as promised. Abbott was honest and fair. HIGHLY RECOMMEND!

very professional and polite, quick service and very responsive, fixed my car battery in like five…read moreminutes

The workers here are very honest and hardworking and very focused on customer satisfaction. You can…read moretell that they take a lot of pride in their work and were extremely transparent about all of the work they were doing and how they calculate their prices. As a woman I'm used to mechanics trying to take advantage of me, so I called around after getting a $1400 quote from another shop. This shop did my repairs for $400 (the other shop wanted to replace both calipers when they didn't need replacing). HIGHLY recommend this shop!

This guy is operating business in a shady way not following the law of the city and getting proper…read moreinsurance to operate. He is just a sweet talker. There is a notice by the building front from the city that the "building should not be occupied". This guy ignore this notice and continue running business. Also this guy expect his customers to go and seat at Taco Bell next door for their car rather than seating in his own office because he does not have insurance that cover customers seating in his office. I have never heard of any person operating a legitimate business like this. Stay away from this business if you don't want to deal with shady business.

When I finally found MK Auto - I was worn OUT by mechanics who:…read more 1) were dishonest and opportunistic - many assuming Me car-stupid because I'm female 2) were rude and discriminatory to discourage your return, because they don't like "your kind" (race or ethnicity, unusual Spirituality, etc. - real or perceived...if you know, you know) 3) had sketchy work ethic and business practices (questionable work, nonstop upselling) 4) did decent work, but was unreliable / too hard to get ahold of 5) did good work, but were shamelessly, excessively expensive I was seriously at wits end, when I finally found this little gem of a shop. And I can honestly say there is nothing I don't like about them in My few experiences with them, so far. They are: 1) Welcoming and friendly, RESPECTFUL (incl. never once being patronizing or condescending with Me) - easy to converse with; patient with questions, gives direct and clear answers. Very family-like. Love it. 2) Accessible and reliable. I never have to chase them down to get ahold of them. And they are on top of their communications. 3) HONEST & FAIR. Upfront and thorough. Honors their quotes. Stands behind their work. Readily owns mistakes (I know this, because once when I called about an issue - it was their idea to rule out some fault perhaps on their end...though that wasn't the case). Very transparent. Never tried to upsell anything to Me. No suspicious anything. 4) GOOD. So far, every repair they've made has been a good, effective, and durable job. I have a list of repairs I came to them, knowing I needed done; and they haven't made Me sorry yet. 5) REASONABLE. I know a little about cars, research My car symptoms, repair details, and compare prices. They have not only never overcharged Me for anything - I have found them to be outright reasonable in their prices. 6) Close. I don't even have to go very far for repairs. I'm not one to often do reviews for businesses online; only when compelled by either a particularly excellent or paricularly terrible experience (something memorable - notable). But when I do...in keeping it 100 - I would also come back for an edit, if given cause (I don't anticipate that here, obviously). In short - 10/10, would DEFINITELY recommend. This business is relatively young here, but Majed (the owner) knows his craft AND has a great work ethic. I have only felt more comfortable, each time I come in. A really good sign. I am so glad I found MK Auto - and too impressed not to let others know, who might also be looking for a mechanic they can trust.

This shop is good in terms of being friendly and attending to you on time. The major set back for…read morethis shop is that their work are not guarantee, that means they may do something for you today and you have any complaint about it the next day; they will expect you to pay for their labor again. This doesn't make any sense to me. Even a mobile workshop guarantee whatever they do on your car for a lease 1yr. These guys will guarantee the parts they use on your car, which is the manufacture warrantee, but they won't give you any warranty for labor. I feel if they know they are doing a good job for their customers, they should have no problem giving their customers warranty for the job they did. This is my main reason of giving them 4 stars. The bottom line is that you should be aware that when you take your car to this shop for any repair you won't get any warranty for the job they will do on your car and this may end up costing you a lot more if they don't do job right the first time.

This places has moved to Michigan avenue, there is another auto shop in its place on Washtenaw…read more This is a review of Auto One on Michigan ave. they charge $13 for credit card transactions. They also upcharge parts by 400%, stay away. On top of all that they have the audacity to tack on a sir charge. As far as speed they are terrible. Stay away from Auto One on Michigan ave, their new location.

Best service I've gotten since coming to Michigan; moved here at the end of 2017. I try to get my…read more2003 Jeep Wrangler serviced and inspected every 3-4 months. Had me in and out in an hour and everyone was very personable. I asked for a general inspection and oil change and they managed to find things that the local dealership hadn't in nearly two years; going above and beyond to make sure everything was double checked and taken care of. Mechanic even went ahead and took care of grease points, tire pressure, and other little odds and ends I wouldn't have recalled to ask for. He also would double back with me to inform me about things he found and recommended getting serviced and/or replaced, showing me the proof of why and offering options. I ended up giving him the go ahead on everything. It was nice to feel involved and informed every step of the process while knowing exactly who was working on my car. They didn't even mind that I just hung around nearby while the work was done, which shows a distinct level of confidence and trustworthiness. Would definitely recommend!

Cody and team were very helpful today. They met my time request and provided answers to the car…read moretrouble. Will return!

Very disappointed. My son's vehicle overheated and had to be towed somewhere for repairs. I…read morepicked this place due to it's proximity to his house and the ratings I found online. I live a few hours away so I wasn't planning on fixing it myself and didn't have any personal knowledge of any repair shops in the area. The only thing the shop found was a bad water pump. However, they immediately quoted him $8,000 for head/head gaskets/cooling system rebuild (with no guarantee that it would be fixed completely) or $12,000 for a new engine (with guarantee). They did do a TDS test on the coolant which shows it was contaminated. That test alone is not enough to automatically assume head gasket or head failure particularly on a vehicle with 180K miles which just had a catastrophic cooling system failure I had the vehicle towed to my house, I replaced the water pump, serpentine belt and flushed the cooling system. I've pressure tested the cooling system, did a combustion leak test and have driven it extensively, it is just fine. Total cost $170. I won't be recommending he return here.

Honesty in car repair! Great mechanic. They do wonderful…read morework pretty quickly. I would give them seven stars if I could. It's very hard to find someone who you can trust andwho is $450 cheaper than the dealership for front and rear brakes.

Have me options for my older vehicle and not just the obvious and most expensive. Did a great job!read more

Fair price and honest service. I was able to bring my own parts, which saved me money. They're…read moretransparent and don't try to push extra work. Definitely a shop you can trust.

Outstanding service, amazing people, and truly fair pricing. You'll end up paying more for less…read moreanywhere else.