Purchased a jacket online, it was on sale and not refundable. I communicated via email a number of…read moretimes and never received a response. The jacket I ordered is a men's size medium. It arrive today and there's absolutely no way it's a medium--I couldn't get my arms through it. I asked someone who wears a small to try it on and they couldn't either. It has to be women's sizing. Finally, it was advertised with a full price of $800, making the discount I received seem sizable. The full price on the garment tag shows it as $500, not $800. Just incredibly disappointed with my whole experience and will never shop here again.

Terrible customer service…read more Provided wrong stock counts on website for recent collection release. Refunded without warning or explanation after a considerable amount of time. For the stock that was available - waited over a month with no arrival, contacted the carrier but was referred to the 'sender' as the shipping label was created but the item was still awaiting. Meaning the stock was potentially lost sometime in-between leaving the store and arriving at the post office. Tried to avoid leaving a review but am receiving minimal clarity in their email responses. Slowly accepting will probably have to accept the loss. 10/10 will never shop here again. Hopefully Quiet Mountain Cafe will choose an alternative store to release through next time. Appalling.

I had mixed results here…read more They did improve my Trek overall, but I still had to take it to another shop afterward because the brakes were rubbing. On my Giant, they found a backwards jockey wheel, but I was also charged for derailleur adjustments multiple times and later learned the actual front shifting issue was a bent chainring. At one point it was suggested that I might not be shifting correctly, but the problem turned out to be mechanical. They also adjusted my saddle and stripped the bolt in the process. After multiple visits and additional issues, I lost confidence in the quality and completeness of the work.

I had a really frustrating and disappointing experience at this bike shop. I walked in simply…read morewanting to look at bike tubes, but they wouldn't even let me see the selection, they said they were hidden in the back. Fine. I gave the guy the details: 700C. Instead of helping, he gave me attitude and sarcastically asked, "What's 700C?" Before I could answer, I clarified my tire is 27 1/4. He then rattled off a bunch of other sizes before finally going to the back to get one. When he returned, he handed me a single tube, priced at $10. I asked if there were other brands or options, and again, more attitude. He told me it's all rubber anyway and questioned why I even cared. At checkout, I gave him cash and asked if he needed anything else. He said I owed him 88 cents, so I gave him a dollar,and he threw the change into my hand so carelessly that it bounced off and fell onto the counter. No apology, no decency. Do yourself a favor: skip this place. There are plenty of other bike shops where the staff will treat you with basic respect, actually help you, and not act like you're bothering them by being there.

I had finally worn my walking sneakers down to where I feel like I'm stomping the pavement in my…read moresocks. Today was my breaking point. A sneaker head homeboy, recommended JD Sports for replacement kicks. I walked in and spied the sneaker that I wanted right away-a pair of gray, classic New Balance. I had the exact same style and color in high school. Back then, I thought I was fresh as a Tic Tac in my NB's, herringbone chain and jeans. A wonderful and very patient store clerk named Alex, helped me pick out the perfect size and he even laced them for me. JD Sports has several sneaker styles, sweats and active wear for all ages. Staff is super cool too. Good stuff!

My first big girl bike was from R&A Cycles. Received an upgraded bike from my ex about 20 years ago…read moreand it is still in great condition. If I still lived in BK I'd get my next bike from them as well. I plan to treat myself to a new one in 2025! This place holds so many great memories for me. My dad would bring our bikes to be cleaned(oiled) whatever you call it. I am better at taking care of the one I have now because I live in a great small town that is pro-bike and I am two blocks from a shop that is my go-to maintenance folks. I'm so glad to see you are still open and thriving in business.

felix was so rude to me. he yell at me while i asked him a question about a bike i wanted to buy…read more terrible customer service i do not recommend anyone going in there. He said rude things and was down right disrespectful.

Barbie is famous because of her foot, and the shoes she puts on it, but she has a lot more in her…read morelocker. I suppose the coolest thing about this Foot Locker is that they have massive basketball players in the window - one of them is from the Brooklyn Nets. You know you're in Brooklyn when they have a Brooklyn Nets player in the window. Because where else in the country would they even do that. Not as many sale items as the ones in Texas though.

I had my wallet stolen. The thief tried to make purchases on three of my cards Two transactions…read morewere declined while the third went through(it was a brand new card so they let the purchase slide). Then the thief tried to make another purchase on the same card and it was denied. The whole time, no attempt was made to authenticate the identity of the user. When I found out and went to the store, all they did was tell me to file a police report. Three, no, four attempts. Maybe the manager is getting a kickback from local thieves.

Mike is extremely knowledgeable , fast even though it's just him . My bike is always in good hands…read morewith him , he also wont rip you off . You cannot beat his prices , highly recommend

Mike is extremely knowledgeable, his service is quick even though it's just him . He wont rip you…read moreoff like other places and you Cant beat his prices . Only mechanic i go to

Showed up with a broken shifter about five minutes before closing time. The firendly technician --…read moreI wish I'd gotten his name -- looked at it and said, "we're about to close, but ... it's fine, I can do this quickly." Fifteen minutes later I was on my way. I wish all bike repair experiences went like this.

Solid shop! Experts. Friendly. Great gear. Responsibly…read moreadept mechanics who love what they do. I am so glad they are in my neighborhood bc they are dependable and get things right the first time. Their prices reflect the great gear they offer and the slim margins it takes to stay open to provide a necessary community service to those of us who love biking as much as they do.