If you have a geothermal system, John (JBN) is the only person in this area that you want to call…read moreto fix it. He knows geothermal inside and out and he saved me from getting muscled by another company that didn't know how to work on geothermal but claimed they did, and bottom line didn't really care about trying to fix it. They just wanted to sell me a new furnace. John, said he would come and take a look to see if he could do anything. Do anything???? He literally fixed it in less than 10 minutes!! His experience and knowledge was impressive to say the least. My unit is fixed, and yes I'm going to need a new one soon. And I'll be going to John to do it. Good honest man who does an amazing job, doesn't want to price gouge you or pressure you, when you are already stressed at having no heat in your home. I now have peace of mind, till I'm ready and able to replace.

We recently had a ten-year old heat pump stop cooling. We called one company we had worked with…read morebefore and after a very short inspection they recommended a complete reinstallation costing over $25k. I contacted John from JBN Mechanical and he came around the next day. He identified what he thought was the problem and came back the next day. The new part didn't fix the problem, and things were looking grim. But John went looking again and found a wire that had either been chewed by a mouse or scraped up against the unit's casing. He fixed this and recharged the system and everything is working very well. And I didn't have to buy a whole new system!! John was professional and very courteous and I would trust him to do an honest job for you, if you need HVAC solutions. I have no problem giving a 5-star review.

One call and they came and repaired the water heater. Their competitors wanted to replace the…read moreentire unit. This company is honest and highly recommendable.

I asked Mr. Mullens for help when my regular servicer was unable to service my equipment due to…read morebeing spread too thin and not able to get new employees. Mr. Mullens was highly recommended by two neighbors who have used him for 20 years! He scheduled me for the next day and took care of the equipment review and refilling an air conditioner compressor. Mr. Mullins is very congenial and helpful. Thank you Mr. Mullens, I will continue to use yore service.

Joe was awesome! I called, he responded and stopped by that day to take a look at the problem with…read moremy AC. Found the issue replaced the part and done. It was THE BEST HVAC service I have ever had. Highly recommend.

Joe came and fixed a blown fuse caused by a new Nest Thermostat, then took extra time, which he…read moredidn't charge me for, to teach my how to program my Honeywell thermostat and teach me how to run my heat pump more efficiently and save money. A couple days later, my fan in the heat pump stopped working. He came over the same day, did some tests, left came back with a manual for the unit, which he gave me, did some more tests and spoke with his parts distributor and then ordered some parts. He came back the next day, did some more tests and determined it was the motor. He replaced the motor and only charged me the labor to replace the motor plus the part. He then gave me more tips on to maintain the system. Joe is smart, fair, and very good at what he does. I'll be sure to call him again if I ever need anything else. Great guy and great business.

great company. solid knowledge. did my kitchen and bathroom........................................read more

i had a tree blow down in February. The tree landed on my electric line & pulled the conduit away…read morefrom my roof. My neighbor recommended PCBI-Allen. I called them to come out to get an estimate. They never gave me an estimate even though I called them 3 times. I just got a bill from them for $139.00 for them to come out to look at the damage. No one told me that there would be a charge to come out & not get back to me. I do not recommend them.

Hired them to install minisplits. Very responsive and super nice. All of the techs were very…read morefriendly and customer service-oriented. The quality of their work seems to be ok. Dustin W was the main installer and he was very conscientious and cared about the quality of his work. He frequently check with me at various stages to make sure what he was doing was consistent with my expectations in terms of locating wiring, pipes, etc. I will say that one of the other guys installed a couple of the condensation drains and cut them too close to the siding so they left big ugly stains on the siding, but when I complained, they came back and extended the drains to eliminate that problem. In another place the condensation was dripping where it would cause the deck joist to rot (but I relocated that myself). Scheduling follow-up maintenance has been easy. Unfortunately Triangle was one of the few who responded to my requests for quotes so I don't have many comparisons but they seem to be sort of expensive.

I called triangle and scheduled them to do some plumbing. I told them on the phone exactly what I…read morewanted done. The salesman shows up, apparently, they never do work on the first visit. Of course, he thinks the problem is something different and much more expensive, think $800 verses $5000. Salesman states I should schedule soon, they are very busy. When I was upset about the price, oh they do financing. I spent $90 for this "evaluation ." I will be hiring someone else to do this work, that will work on the first visit and do what is asked. Also didn't show up when they were scheduled, which screwed up my daughter's second shift work schedule.

Absolutely terrible customer service! I originally contacted them in April to have a propane…read morefireplace inspected as I couldn't get it to light. Then, we discovered that the propane wasn't being filled by them so that is why it wouldn't light. After about 2 months of calling them asking for the propane to be filled, they finally sent someone out and filled it. Next, they claimed they couldn't inspect the fireplace without a pressure test of the line. Another 2 months of them no-showing for multiple appointments, they finally came in October and completed the pressure testing and inspection of the fireplace. Afterwards, I was told I needed a part which would be in the next week. After five weeks of not hearing anything, I called them. They told me that they have no record of ever coming out to my house and that they would have to come and do the same thing again. Then, when I told them that they had already been to my house for the service appointment, they told me that they have no record of me being a customer. They then wanted to charge me another insane amount to come out again. I'm finally just done and going to call somewhere else. Apparently these people don't want the business.

I bought a Jotul from Curt Bierly. Love my stove....aside from my purchase, Curt always takes my…read moreemails/calls if I have any questions. Service is excellent. I'd recommend this company -- great, friendly, smart, top notch all the way around!

paid almost $20,000 for a new system back in January. it is now May and it's still not completed…read more my husband called yesterday and spoke with a woman who told him their worker doesn't answer his phone and basically only works when he wants to work. Meanwhile, it's 80 + degrees in our house. NEVER EVER use these jokers!!

Woman answered my call 3 weeks ago stating she would ask if he would take my job (fix leaky drain…read morein bathtub). Never a return call back! Would not recommend! Seems to be lack of interest to even return a call let alone repair my problem! Called Wimmer who I highly recommend! Came in a week, he is very busy but found the time to return call and do the job! Now that is a plumber I would recommend! Forget the nasty attitude of the Norris's

Jeff and his tech did a wonderful job. He came recommended by our handyman. Jeff showed up on time,…read moreexplained his work and charges a fair price. He is personable and I will be calling him for all my HVAC needs. Who needs big box type of company...

From the owner: We specialize in all forms of Heating and Air conditioning and Electricalread more