Do not take your car here!! He painted my hood the wrong color. He didnt fix it and didnt give me…read moremy money back. BEWARE!!

Best in the area! Great customer service and AMAZING work. If you want the best paint and body…read morego see Hinson....if you want a headache go somewhere else. His prices for the quality of his work is way way too cheap.

The most scummy, money-hungry mechanics I've ever been to. I went in for a basic inspection…read more Everywhere else I've been, it takes about 10-20 minutes. Somehow it took them an hour, even though I was the only one there. Then they told me I failed the inspection because all my tires are bad and I shouldn't be driving on them. They also said my suspension was about to break. They added, "Since you're already here, we can fix it for you," and quoted me around $2k. I left, went down the road, and got another inspection. It took just 12 minutes and I passed. They said my tires look basically new and there was nothing wrong with my suspension.

I've used these guys for about 10 years after I moved to the area. They have always been fair,…read morefast, and delivered results for my almost 20 year old Honda Accord. I wouldn't go anywhere else, I trust them implicitly to diagnose and make repairs as required! No fluff, no issues. Last repair was A/C - I knew it was a diverter (known) issue and they fixed it quickly and at a very fair price. They have loyal customers who are ALL colors and both sexes. I've met MANY of them while sitting in the waiting room and chatting. Not sure what the intentions of the person writing that review were, but lying to hurt a business for some reason is unethical. Do better.

Black's always provides me with excellent service. Always upfront with issues found with my vehicle.read more

Service was nice and pleasant Aunt as usual. Unfortunately, I had called the Friday before to make…read morethe appointment for Monday at 1 PM. When I came in, unfortunately, they did not have me in their system and said that it was the previous Friday at one. Which was also unfortunate because I didn't even call until 4 PM on that Friday my appt was supposed to be, to make the appointment for Monday. That was the only inconvenience and I know that I had to wait a little while because of it.

not actually my mechanic but since he doesn't do much exhaust work he recommended coming over by…read morehere when I needed to get most of an exhaust system replaced so I dropped off the silver truck on the way home from work one day with the intent of picking it up the following afternoon which worked out for everyone. yea! got a call after lunch letting me know everything went well and I can come get it at my convenience. comes out a little over the estimate (which is why it's called an estimate) but not terribly much. so anyway, it's waiting out front for when I get there and when I start it up and drive home there's no new sounds or smells or lights and that's generally considered a win where I live. so yeah, Trax for your exhaust work and maybe other stuff too if you don't already have someone you can trust to turn wrench for you.

Honest and reliable auto repair! Matt, the owner, is a great guy and this shop will fix your car…read moreright at a fair price! I would give them 10 stars if I could.

Great service department! I didn't buy my car here, but I do get it serviced here. So far I've…read moreworked with Samantha and Justin and they are both amazing at their jobs! They clearly state what needs to be done, gives reasonable expectations for how long it's going to take and provide regular updates. This is hands-down, the best service department at a large dealership that I've ever dealt with! Keep up the great work!

Craig, at Flow Collision, was very helpful and friendly. He buffed an area on my Toyota Highlander…read moreand it looks great

We just moved here from TX, knowing I'd need a commuter car for work. And this was the first place…read moreI came and probably will be the only place I go! Criss the woman that sold me my new car, I'm telling you vibes were right off the bat. She was honest, transparent, funny, and truly made me feel like she had my back. Crystal from finance was phenomenal as well. Listened and even is helping me get some money back from a previous warranty. The GM Teudy (forgive my spelling) was courteous and felt like family! Overall definitely recommend. In and out in 2 hours.

Currently here for my first free service on my 25 Elantra Hybrid. Was told oil change and tire…read morerotation went great...only problem was they never actually rotated the tires! One of my tires had a red dot on it, as it was a new replacement after a flat. It was in the same position as when I drove in. Had an 11:00 am appointment and service took almost a full hour. Came out, signed their paperwork and saw the marked tire. Spoke with service manager Matt and he said they'd do it right away, sorry for my wait and that the tech (Colin Walsh) was an hourly employee and "would not be working there anymore starting Monday". I drove an hour to return to Flow, where I purchased the car in June, thinking perhaps loyalty would matter. I'm only 20 minutes from Modern Hyundai in Concord, so I'll be going there from now on, hoping they don't literally lie to the customer the way Flow did.

This was always my go to place for repairing my Subarus for over 16 years. But since Jimmy paced…read moreaway. It has steadily gone down the toilet! Horrible non existent communication, so many cars stacked up around bldg you cannot even get into the lot. So much Junk Kevin literally cannot even get a car in the shop! Seven weeks ago I shipped my car to Higgins Automotive from Holden Beach, NC at a cost of $350, after talking to Kevin about a Bad oil leak on my 2008 Outback 3.0, Kevin was going to pull engine and reseal. After three Weeks waiting with no communication from Kevin, and Several phone calls later I finally got him on the phone. He was rude, but said he could only replace my engine with a JDM engine for around $3,000. I agreed, I NEEDED my car back. Waited two more weeks with no communication. Could not get Kevin on the phone. I drove Four hours to his shop. 10:30 am, shop was locked up. Cars and parts everywhere. I found my Outback on the very Outside edge of his parking lot, windshield covered in leaves and dust, not locked up, with my Only set of keys and key fob sitting on the drivers seat in plain view!!!! Anyone could have stolen my car. After about 25 minutes Kevin came walking up, acting strange. Told me I could just take my car and leave!!! I asked what was wrong was he Mad at me or something?? He turned back toward me and said " did I say I was mad at you??? And walked away! He refused to talk. Acting Really Strange!!! I have known Kevin for Many Years. He has Never acted like this!!! Good News thou! I took my Outback to Duckworth Automotive in Charlotte, a few miles away. I found people who knew and Loved Jimmy Higgins, former mechanics, and even Jimmy's own Son working tat Duckworth Automotive now!!!! It was Incredible, Very Professional! And one week later my Outback was repaired!!! Incredibly Awesome Experience!!!!! As Awesome as Higgins Automotive was when Jimmy was alive it is ten times more Horrible now!

Communicated with Mr. Hill via FB Messenger about a couple of cars he had on his lot. He sent me…read moresome pictures and claimed he had "2-3 more" he could send me. He never did, so I reminded him. Several days go by and nothing. So I match the pictures to the location he gave (China Grove, NC) and found the business. When I called asking about the cars his exact words were "Sorry, I only have time for serious customers." I was literally willing to drive from Virginia Beach with cash to purchase vehicles -plural- but he doesn't think I'm serious.

This place is the best! Good, honest people and overall a great experience. I definitely recommend…read morethis place!

I absolutely can not say enough good things about this man! After trying to find a honest auto shop…read morethe past two years I can say I have found it. Will definitely be doing all of our business here in future.