Owner was extremely rude and tried to charge me $50 for a common kids VHS tape. The tape didn't…read moreeven have a price sticker on it so she looked it up on eBay in front of me and tried to price it based on a random listing. I explained that eBay listing prices don't equal actual sale value (for example, people list Little Mermaid VHS tapes for thousands, but they sell for a couple dollars). She wasn't interested in hearing that. On top of that, she made a rude comment about my age and said I was "too young to know about VHS tapes." I'm 30 years old, which was completely unnecessary and unprofessional. If you want something fairly priced, just buy it on eBay. I wouldn't recommend doing business here.

What a fantastic book store! Great selection of used books and movies at incredible prices. As an…read moreamateur AZ historian they had a great selection of AZ books. The staff was incredibly nice and spent quite a bit of time just talking with them. Highly recommend stopping by here when traveling between Phoenix and Tucson.

Changing Hands is not your ordinary bookstore. I've fallen in love with both locations. I initially…read morefound Changing Hands through their Phoenix location which needs a separate review of its own. Both locations have their own unique layout, so you can't even compare them. There is so much to appreciate. This one feels a bit more spacious and I found myself in the store for 2 hours just taking my time looking through the aisles. Immediately upon walking in, I was enamored by their setup and selection of books. They have every genre you can think about. Some sections that caught my eye: a dedicated kids' section and a spot for when special guests come. They're also connected to Wildflower so you can come before or after a sip and bite. Changing Hands is so special because they care about community and also support second hand! Staff is eager to help you out and guide you if you have a specific book in mind. You can bring your well loved books in return for store credit and they're quite generous with the credit. They'll take your books depending on the condition and if they need stock for that book. The cherry on top- I love that I'm supporting a local bookstore. And you even get a stamp card with a discount once you've gotten it all stamped out. Their prices are also affordable, and you can choose from new or used books which is nice. Most of their used books are in pristine condition. I support Changing Hands through and through and am so glad I ran across this bookstore. If you're a book lover, you need to go!

UPDATE: I opened my new book up and MULTIPLE PAGES WERE…read moreRIPPED OUT. Absolutely unacceptable!!! It is OBVIOUS the staff here half ass their jobs as not only was this used book damaged to the point that I won't be able to read it in its entirety, I FOUND SOMEONES TAX DOCUMENTS IN THE BOOK and the staff DIDN'T CARE. This is without a doubt the worst store I have ever been to in my life. I am fuming and will not be coming back, which is incredibly disappointing as I was hoping to support a local business but this store is just an absolute nightmare. Review: The selection was alright at best, but the store was laid out horrifically. I struggled to find any of the books I was interested in, and the staff did not seem interested in helping me in any way. I struggled to find any of the Star Wars books I was interested in as they were just scattered randomly throughout the store whereas every single other bookstore I have been to have franchises that large in their own sections. And it wasn't just the Star Wars books, books from numerous series were scattered randomly across the store making it near impossible to find anything you'd actually want. Want the sequel to your favorite book? Well it's not going to be by the first one in the series, that's for sure. And the prices? Insane!! The used book prices are alright at best, thankfully I was lucky enough to find one decent deal on a book I had already wanted. But it was disappointing nevertheless, as a used paperback from the 90s shouldn't be $8. All of their new books are noticeably more expensive than any other bookstore I've ever been to, at least $5 to $10 more than even Barnes and Noble, who already charge too much IMO. And the staff? Horrifically unwelcoming. There was one or two employees there who made me feel welcome, greeting me on entry and being very polite. But when I found someone's PERSONAL TAX DOCUMENTS in the back of a book, the employee who I handed it off to seemed annoyed that I even acknowledged him, despite the fact that I found something incredibly personal in a used book that should have been checked before it was ever put on the shelf. I have NEVER seen something so unprofessional as I could've gone home with the document and taken this man's SSN (obviously I didn't, that's a felony and I'd rather not go to jail). And the cashier who checked me out seemed annoyed that I was even there. I understand that the economy is rough right now and that working in retail really isn't that fun or fulfilling, but at the same time experiences like that with staff are never fun. Work is hard, but I came in and was nothing but polite, minding my own business as I looked for a good book, so I don't understand why the staff couldn't have at least reciprocated with the slightest bit of positivity or kindness. They were obviously miserable and it made me feel unwelcome and has assured me that I will not be returning to this store. If you are looking for solid deals on books in the suburbs of Phoenix, you are much better off going to Bookmans, Half Price Books, or even Zia Records. Bookmans especially, as their prices on used books are unbeatable. Overall, you're better off skipping this one. While you might be able to find a decent deal, you'll be stuck searching for an hour with little to no help from the staff. It was an incredibly frustrating experience.

A magical land of books... in the wild!…read more We don't have many big chain bookstores on the Islands, so walking into this Barnes & Noble felt a little like stumbling into a mythical creature ......part library, part gift shop, part cozy reading sanctuary... and honestly, I was thrilled. Rows and rows of books as far as the eye can see .....fiction, travel, cookbooks, self-help, "I swear I'm going to start reading again" books .....all of them calling my name. The café smelled like coffee and good intentions, the aisles were tidy, and every corner whispered, "Yes... you do need another book." And I listened. The vibe is calm, nostalgic, and slightly dangerous for anyone with weak willpower and a wallet. The staff is friendly, the store is clean, and there are so many fun extras ...journals, puzzles, gifts, and all the things you didn't know you needed until you saw them. In a world of screens and scrolling, this place feels like a tiny victory for book lovers everywhere. Bottom line: Barnes & Noble is a rare sight for us and a beautiful one. I came for "just a quick look"... and left with a stack of books and zero regrets.

We love Barnes and noble. Everyone is always friendly. And it's always clean. There is also a…read moregreat selection of books. And I feel the value for those books are an okay deal. But we're surprised and disappointed to see that the Spanish children's books were just thrown in with adult books. Why would they not put the Spanish kids books with the other kids books? Why is the selection so small now? They used to have double the amount of Spanish kids books, yet now hardly any.

I love me an old bookstore-the smell of the old books, the creaky wood floors and the set of eyes…read morethat gaze at you when you walk in the front door. It's a whole vibe and one that you just can't get with a bookstore that primarily sells new books. There are some items here that are kept under glass, making me think that they might be rare or valuable. Just browsing the shelves provides endless amounts of curiosity-about the stories or information that these treasures hold. If you're looking for something specific, you might be able to ask the shop keeper for assistance, or just come and see what treasures find you. You're guaranteed to find something!

Excellent selection of hardback old vintage books in pretty good condition. Nice selection of…read morebargain clearance outside the store for $1-3 Overall vibe is quiet and musky smelling. Good lighting and organization. Though topics are dated. Not for romance fantasy or more contemporary fiction readers. Poor poetry and traveling section. Missing many categories... Summarized in two words: overpriced and outdated. I've found the same things online for 50-80% off compared to this store.

This bookstore is super cute! It's located inside of the library, just through a short hall. The…read morebookstore has a nice variety of books of all genres, as well as CDs, puzzles, and the like. Though I didn't find a book I was looking for, I was able to pick up a mint condition puzzle for the fair price of $1! The volunteer cashiers were super sweet and helpful in my search. Just as a note, this shop is cash only!

Cute little shop inside the Sun City library. You can find some neat stuff for inexpensive while…read moresupporting a local library.

This was a nice visit…read more We came for an author book signing, we also left with his book and 5 other books. I liked the store, it was well organized and they were friendly. I liked that they had a section of books they let you look through before they shelved them. I'm going to enjoy reading this summer.

This is a great place to buy books. But DO NOT think you can get a decent price for your books…read more Even if, you have a new book, just released last month, in mint condition. I brought on 2 bags full of books. All were on great condition. Some cookbooks, some dvd's, some fiction. And I was offered $2.29!!!! I should have taken them back and donated them. I know now.

I love Changing Hands for their excellent selection of books and gifts. When the book I was looking…read morefor was out of stock, the person helping me was knowledgable, friendly, and ordered the book for me. I just got it!

The staff are so kind, and they are amazing supporters of our community. Great selection of books…read moreand a great bar too!

Barnes and nobles is a nice place to browse. I rarely buy books as I use amazon first reads each…read moremonth. I'm more of a moviegoer but it's a good place for book lovers. I added pics of the black Friday line and buy one get one 50% off books.

I had to order some books online. I had them delivered here to join up with some other books that I…read morehad shipped to my home. Books arrived on time however, the pick up process wasn't as straightforward as I expected. I ended up going to the center customer service desk & waiting for about 5 to almost 10 minutes. At that point, I gave up and just went straight to the line. Thankfully, when I got in line after about a 5 to 10 minute wait with only one person at the register, I was able to get access. One could argue after reading my review that I need to go to the bookstore more often... and you would lose that argument as I frequent Bookstores and read a lot more than you'd expect!! :-) Customer service was really good when I got a hold of someone however, I just didn't like the process of knowing where to go to pick up the books. It would be good to have some signage when you first walk in, letting you know what to do.

Fabulous. I buy all of my books here for tutoring. The books are in great shape and I can get a…read morefull range of loterature. (child - adult )(fiction - nonfiction).

Weird place. Definitely a cool concept, it tries to stay as true to a "maze" as possible. The…read moremildew smell couldn't be ignored. The man working had pajamas and no shoes on-- I'm not one to judge, but it seemed like he wasn't expecting us. Kind of creepy and half done. Not a very good selection and they only took like 1/8th of the books we tried to sell, for $20. It took everything in me not to get annoyed. Yes, I did take the $20, but I'm going to stick to eBay/Mercari for selling my books .

This place was definitely more than a book store! As soon as you walk in you see nostalgic toys and…read morevideo games in cases behind glass. There were also so many games to look at and choose from . I was hypnotized before I ever made it to the books and that's the reason I went into the store. Although I didn't find anything I like because o was overwhelmed, they had a cool $1 section in the back for books. We basically browsed because it was ALOT. But it was cool to see so much old school stuff too.

My friend went in to sell some D&D books valed at $460 on Ebay. I understand Ebay isnt the best…read moresource, so I took a look at the Acaeum, the foremost accurate pricing site for D&D. I looked and the prices were even higher. But I was hoping to get around $175-200. NOPE !!! A measly $48 !!!! Not even the taxes for them. Not ever going there again !