Deeply caring and dedicated. We unfortunately had to go there only to learn that our cat was too…read moresick to be treated. We are still crying over her sudden departure; however, we couldn't be more thankful to the doctor and his staff. They were there every step of the way to make the experience as peaceful and humane as possible.

Saw Dr Williams this morning for a routine puppy visi. the staff there is very friendly and were…read morevery friendly towards us and our puppy. Loved Dr. Williams . Very kind very knowledgeable.

Excellent vet care. We have been bringing our new puppy here since day 1 and the staff has fallen…read morein love with her. The vets and staff are amazing, take their time, and love our pup as much as we do. If you need a great vet, I highly recommend.

Arrived 9 minutes late and would not see us after driving an hour with our pup. Extremely…read moredisappointed. It used to be AZ Vet and they always saw us even if 5-10 minutes late. Will not be back to a Lovet Pet Health Care center ever again.

Communication was easy, they arrived right on time the day of, and we felt that both doctors were…read morevery gentle and respectful with our dog. They also encouraged giving him lots of treats, and sedated him in advance before shaving his arm and placing the line, which is not the same experience we had earlier this year with our cat at our normal vet office. The vet office shaved her and placed a line while she was awake and fighting them, so this was a very nice change, and ended up being about the same cost as going into a vet office. They made a tough experience a lot easier.

Professional patient caring ! We had them here today to…read morehelp our Doxie 18 years old pass the rainbow bridge . And they were beyond amazing.. Having someone come to your home where your fur baby can be comfortable meant everything to us . We had plenty of time to say our goodbyes and they gave us plenty of space .. It's the hardest decision we have ever had to make even tho it was the right one .. And this company made it much easier to handle this time in our life .. Thank you to the team for being there for us and our family . Especially caring for our Doxie Slinky ..

I just want to give a huge thank you to the entire team for going above and beyond for my baby…read moreAkira! I can't thank them enough for prioritizing her health and our feelings as pet parents. It was a rough week battling parvovirus, but we took things day by day with their detailed instructions. She is now back to her silly and vibrant self. Like any first time dog parent, I didn't have pet insurance or the guidance to know what to do in such a scary moment. Time was crunching and my baby Akira needed care ASAP. AZPetVet understood the urgency of my puppy's needs and got her in immediately. At this point I had called about 8 vets and was about to drive 5 hours up north to see a vet on the reservation. Each place I called understood the urgency but wasn't able to accommodate us. AZPetVet immediately conquered all as they were able to set up a payment plan through a third party company which allows us to make interest-fee payments every month. You do have to put down 20% the day of the visit, but it's much better than paying in full. I also appreciated how AZPetVet routinely called us to make sure Akira was doing well and answered any questions I had. Thanks to AZPetVet, I got to celebrate Akira's first birthday (despite her being sick) and now we get furr-ever with her! Thank you AZPetVet for all you do!!!

I was a loyal customer at Goodyear Animal Hospital for over 10 years. Unfortunately, since Lovet…read moretook over, my experience has steadily declined. About a year ago, my dog tore her ACL (I believe it's called a CCL in dogs). We were referred to the Glendale location for surgery. While preparing for the procedure, they mentioned she was coming up on her rabies vaccine. She had always been on the 3-year rabies schedule and was around 8 years old at the time. They offered to administer the vaccine during surgery, and given that my focus was on getting her through the operation, I agreed without hesitation. Fast forward to now, I received an email stating her rabies vaccine was due. That didn't make sense since she has consistently been on the 3-year vaccine. When I stopped by to pick up Zoee's medication, the front desk staff acknowledged it appeared to be the same dosage and said they would message the vet to see if the record could simply be corrected to reflect the 3-year vaccine. Less than an hour later, a vet tech called and told me Zoee would need to come in for another rabies shot regardless. I explained the situation, but was told it didn't matter. After going back and forth, I said I would bring her in, but I did not feel I should have to pay an exam fee for what appears to be a documentation error on their end. I even asked for a veterinarian to call me directly to discuss it, but no one ever did. It's disappointing after being a customer for over a decade to feel like concerns are dismissed and that the focus is more on fees than accountability or communication. Based on my recent experiences, I would encourage others to carefully consider their options before bringing their pets here.

I helped my sister-in-law in finding a veterinary clinic open on a Saturday that would accept…read morewalk-ins. After calling multiple locations around Buckeye. Most were either closed or not taking walk-ins. The Complete Pet Animal Hospital immediately stood out for their amazing customer service. Even though they were fully booked, they still managed to fit her in within the hour, which was so appreciated. As soon as I made the appointment, my sister-in-law dropped everything, left work, and took her fur baby right away. My sister-in-law couldn't stop raving about the experience. She said Isa and Hanah at the front desk were so friendly and welcoming and Dr. Cruz was absolutely the best...kind, attentive, and clearly passionate about animals.

Such a great place to take your babies! They really care for you and your babies. They make them as…read morecomfortable as possible and talk to you and actually listen. I called that morning about getting him in and I've never gone here before but it's the first that popped up on my search. My boy ate some stuff he shouldn't have an had to get X-rays. We don't have insurance so it's was $390 BUT he's our child. We really appreciated them taking such good care of him. I don't remember his drs name but she didnt suggest surgery right away when most places would have tried to! I really appreciated them, such great people! also the place has such a cute vibe. It's pink, music on, and the rooms are all decorated!

I had such a great experience at the Sarival Lovet. When I called to make an appointment, I spoke…read morewith the sweetest young lady, Jaira who walked me through my options and any questions I had. She was kind and so helpful. When we got there we were immediately brought into a room. We had Dr. Emma Heffernan. She was kind, calm and understanding. She really helped my dog Penny and I feel at ease. She handled Penny with love and care. Dakota also helped to assist with my dog Pennys needs. She also really put us at ease and was very kind. We had such a great experience. I highly recommend Lovet Sarival.

So thankful for the staff at this location, they were able to work quickly to find out my pug had…read morean obstruction and needed surgery quickly, Dr. Hindley and Dr. Heffernan were both so patient and caring with Hatchet and very detailed when explaining everything to me. I appreciated the follow up checking in on Hatchet and the good luck wishes for him when they sent him over to one of their other locations that had availability for same day surgery.

Dr. Buczek is truly one of the most compassionate and skilled veterinarians I've ever met. Her…read morediagnosis saved my dog Oliver's life, and I will always be grateful for her expertise. She went above and beyond by checking on him for weeks after surgery and was always available to answer my questions whenever concerns came up. Her genuine kindness, professionalism, and dedication to her patients are exceptional. I cannot recommend her highly enough.

Long-time customer here (4-5 years), which is why this experience was so disappointing…read more Earlier this year, my account received a credit for boarding services because my girlfriend was working for the company. That credit remained on the account and was later used toward additional services. Recently, I scheduled a $300+ vet appointment expecting to use the remaining credit. Only after those services were completed was I informed that the remaining credit balance had been removed due to an internal employee discount eligibility issue tied to my girlfriend's former employment. The issue isn't the policy--it's how it was handled. The credit was applied, left on the account, and then reversed after services were already rendered, without any prior notice. I relied on the balance when scheduling services and was unexpectedly charged out of pocket. I made multiple attempts to resolve this directly, including requesting that it be reviewed by the owner. Despite that, the decision was upheld at the owner level though I did not receive a direct response. All responses continued to come through management. Early in my dispute, I had a phone conversation with Kelly, during which she stated that they "didn't feel [they] needed to give the courtesy of notice" because my girlfriend "didn't have the courtesy to give notice" when leaving her role. When I said "that's between you and my girlfriend", Kelly replied, "Actually, that's between you and your girlfriend". That interaction was concerning, especially given that this situation affected me as a long-time customer. It was particularly concerning that a customer account was affected based on an internal employment-related issue. Unfortunately, this has made it difficult to trust their handling and communication of billing practices going forward, and I am already taking my business elsewhere. I couldn't give 1 star since the vets are actually really great as is the front desk staff. I just cannot continue to support a business with such a management style.

I am the mama of Chocolate Muffin Dog…read more That's what we heard them calling our 6-year old cavapoo after they whisked her away. Somebody said, "Chocolate Muffin Dog is here." It had been just too much temptation. A Costco treat was on a table, at her eye level. My daughter's stepsister returned to find a wrapper, nothing more. We called our vet down in the West Valley to find out how serious it might be for our girl to have consumed a 1/3 lb dark chocolate chip dessert masquerading as a breakfast item. They asked casual questions, put us on hold, then casually said they were booked and to try the ER down the street. No assistance offered to tell the ER we had an urgent situation, so we still weren't sure that we did. If you live up in these Estrella hills, you know that everything is a half hour away. Cavapoo was showing no signs of anything but a sugar high at this point, had an extra pep in her step. But, we decided that if the vet at least thought she should get checked, we should get her in as fast as we could. I remembered that there's an animal hospital down the street. We called and the sense of urgency was immediately evident. The intake staffer asked her weight and then said she wasn't going to ask patient information because time was of the essence. She told us to get down there immediately. Chocolate Muffin Dog bounded in to greet everyone, and was whisked in the back. We were given constant updates on her care and then taken into an exam room to wait. To our relief, they were able to get her to cough it all up before it absorbed into her system. Sent her home high and loopy on an opioid, We are grateful to realize we have a little hospital that we, hopefully, won't have to rush Chocolate Muffin Dog to again.

Highly recommend North Star Animal Hospital. I drove quite a distance to bring my 16-year-old dog…read morehere to be put to rest, and the experience was handled with so much grace. The staff was incredibly patient and kind during a very difficult time. Receiving a card in the mail a few days later was such a touching gesture. They truly care about their patients and their families. Thank you.

We want to express our deepest gratitude for the kindness and compassion Angle Veterinary showed…read moreduring one of the hardest moments for our family. Saying goodbye to our beloved cat (Samba) after 15 years was incredibly painful, but your gentle care, patience, and understanding made all the difference. You treated not only our pet with dignity and tenderness, but also supported us with such empathy and respect. We will always remember how you helped make a heartbreaking experience feel peaceful and full of love. Thank you for everything you do Dr Julie and Vet Tech Brie for the animals you care for and the people who love them. Your work truly matters, and we are so grateful.

We greatly appreciated having Dr. Michelle Fox and her assistant come to our home to transition our…read more16 year old Chihuahua Pee Wee to doggy heaven. They were amazing in their compassion and handling of the entire procedure, both with Pee Wee and with us. We also appreciate the follow up note and how how his ashes were returned to us in a beautiful box with accompanying yellow rose. Angel Veterinary has made a difficult time much more endurable. Thank you.