Drs. Taylor and Roberts are the best I've seen in Golden over several decades. Very knowledgeable…read moreand caring. They take the time to educate me about issues and explain options. The staff are outstanding.

I needed to get some vaccinations updated for my two dogs and was on a time crunch as was leaving…read moretown. On top of the vaccines, I was charged $75 for each dog for a "physical" which was not disclosed as required to get vaccinated. It also involved the doctor simply rubbing around on their bodies and looking at their teeth. Disappointing.

I took my dog to this practice several years ago. He had somewhat recently been diagnosed with…read moreCushings and we were new to the area. Getting an appointment was never easy and then front desk staff was typically quite rude. There were numerous communication breakdowns involving this rude desk staff. The most memorable of these was when a vet told me to come in for a follow up of some sort and put me on her schedule for a quick visit between patients. I checked in at the desk for this visit, they told me to sit down, and I waited there with my dog for what seemed like forever. When I was the only one left in the waiting room, a tech came to the desk and asked the receptionist who I was there to see. She said right in front of me, "I have no idea what she's doing here or who she is." I explained it to the tech and was eventually seen. My dog started having some issues with waking in the middle of the night with what seemed like pain or anxiety. Dr. Garms dismissed this as him being old and having canine dementia. Thank God I took him to another vet practice. The vet immediately suspected an adrenal tumor simply by palpating his abdomen. This was confirmed by an ultrasound. We were able to manage his symptoms for another year or so. Why am I leaving this review now? This greedy practice has for some reason started emailing me repeatedly with my dear deceased dog's name in the subject line. I haven't been to this place in 6 years. I've tried to unsubscribe but to no avail. I don't recommend this place.

A HUGE shout out to Dr. Garms and this practice…read more My Schnoodle has been a patient of Dr. Garms since 2017. She is, by far, the most compassionate veterinarian I have ever known. Recently Morgan's appetite diminished and he would not eat his favorite fruits, veggies and kibble. After he stopped eating all together, about 8 days ago, I tried feeding him chicken and rice. Initially, he loved it but stopped eating this. Last Saturday, 7/8/23, I called and left a message. Dr. Garms called and suggested a few things of which I tried, Morgan was still not eating much. I called on the following Monday, Dr. Garms was off and Sabrina suggested baby food and since they were booked on Tuesday, she asked that I drop Morgan off on Tuesday morning for observation and lab work. I picked him up Tuesday evening and was asked to bring him back Wednesday morning and plan on leaving him and going over his blood work results. Tuesday evening he still did not eat anything and sipped a little water. When I returned on Wednesday with Morgan, Dr. Garms entered and I knew immediately that the news was not going to be good. Morgan was in both renal and liver failure and his numbers were so far off the scale, there was not much that they could do other than palliative treatment. I looked at his listless body and made that dreaded decision to euthanize him. Since friends had shared their recommendations for in-home euthanizing I contacted 2 of these vets and neither had anything available that day or the next. I did not want Morgan to pass away on a metal table or in a strange environment, Dr. Garms offered to come to my home that evening around 7. The process, of course, was difficult for the both of us (we were both crying when he slipped away) she was incredible, comforting me. She took his body back to her practice and indicated that she will take care of everything including arranging for his ashes to be returned to me. Dr. Garms is not only a very capable clinician, she is the most compassionate vet I have known.

I am homebound I was so grateful to find there are vets who will come to the house.. I had to wait…read moreuntil the weekday and my pet was getting sicker. I called they do not care. They seem to serve Va Beach not Portsmouth. My pet is still alive. He is so sweet but he needed fluids and a medication I can't get in him. they assured me the other mobile vets would come but that was a lie. as you do ti the least of these so it will be for you. to visit the sick is as if to visit the Messiah. to not visit the sick and to lie I believe is hell fire. I will never forget or forgive this day for any doctors who make healing a convenience and avoid any who really needed it.

Golden paws, animal hospital has been the best veterinarian hospital.I have ever taken my Fur…read morebabies too.I recommend Dr. Sam to anybody.This man is very thorough.He actually cares about fur babies and their well being.. The staff, to the vibe in there, to the energy in there, Everything is so comfortable in that place. If I could give a 100 stars to Dr. Sam (owner) at golden paws animal hospital, I would because 5 stars doesn't work That man deserves a 100 plus stars.. I've never felt so at ease or comfortable for my 2 furbabies as I am here at Golden Paws. You're not satisfied with your current veterinarian services at your current place , please google this place and try it for yourself hands down by far the best.. Thanks again Dr. Sam Thanks Dr Sam amd Staff.

After having taken pets to this Veterinarian for nearly 20 years, they have abruptly closed. Now, I…read morecan't even get complete records for my pet. This makes me wonder if they didn't pay their taxes like they were supposed to. Either way, it's incredibly unprofessional.

This sucks to say and only giving them one star is disheartening. I have been coming to this…read moreVeterinary Clinic since I was 9 years old I am 35 now. We had horses and they used to do the best job. Great vets! I no longer have horses but I still take my dogs. They all have been coming here as puppies. My dogs are now 13 and 15 years old. They also helped a few of our other dogs and horses cross the rainbow bridge. They were very caring and helpful at this time. Recently from my past visits, They have misdiagnosed my dogs with any issues they have had, and they have been very vague about what was going on with them. I recently went in because my dog is limping. She was able to put a little bit of pressure on her front right paw. Now she is carrying it high and is walking as if she has no lag. Unfortunately, it was when we left the vet I noticed when they brought her back from the x-rays. When they did X-rays. She seemed to be worse when we got home. She is very anxious dog for being 13 and is very fearful whenever we go to the vet. They must have moved her in such a way that it worsened her injury. They did not sedate her or make her calm in any way. When they were done doing the X-rays I noticed her limp got even worse than when I took her in. They dismissed me gave me some painkillers And told me they could do acupuncture on her, to make an appointment. They told me that it was arthritis. I already knew my dog had arthritis she is 13 years of age. I went to a different vet because Golden did not help her and found out that she had a torn muscle under her armpit. The injury is caused because the shoulder was pulled away from the body in a way that a dog does not move their leg. I trusted Golden, I trusted their care All the new vets that are in there now for small animals are doing a terrible job. I don't recognize half the staff that used to take care of my bogs. They have had new vets in and out for the past 7 years. I am foolish for continuing to go here thinking it would get better. This is not the first time this has happened. They have increased their prices which I understand. What I don't understand is why I'm getting charged so much when they have no idea what's going on with my dog and are not performing the Exams properly or to the best of their knowledge. I am now at my last line and that is why I am writing this review. Do not take your dogs, cats, Or any small animals to this vet clinic. They do not care they have shown me that for the past seven years. They will, Overcharge you and they will not do what they say. They do not care about your animal only to get them in and out as fast as they can. I miss the old days here when they cared when the Father of this business was around and I saw his son take over when he passed. I am unsure who owns it now. What I do know is they don't seem to care anymore. Don't take your small animals here.

After moving across country from New York City my 19-year-old dog, yes 19-years-old, had a really…read morepuffy eye. After calling nine different vets in the Denver area and none of them would take us, I found this incredible veterinary hospital. The staff got us in right away and was so kind when I was so worried. They had incredible Covid protocol: We called them upon arrival and they told us which door to come in to place the dog. Then a few minutes later Dr. Steven Batch called us after observing our pup. He spent over 20 minutes on the phone with us going over what he felt was the problem and all the options that we had. He was kind, considerate, and incredibly detailed so we could understand, everything. Honestly he is a great vet. When our dog was ready they called us back to the same door to pick up our healthy pup. I'm super grateful that I found this wonderful veterinary hospital and can't say enough great things about them!!

This used to be a fist rate vet. We started going there in the 80's and Dr. Batch was kind,…read morecompassionate, and competent. He cared for all my dogs and cats with diligence. There's no telling how much I have paid for my pets' care, but that's besides the point. I brought in my small Jack Russell to be treated for minor symptoms ( she was in heat and wanted to get her spayed). I had taken her to emergency care the previous day, and they prescribed her trazodone for anxiety. When I followed up with Mesa, the vet, Shelby Stephens DVM, suggested a series of tests, and I followed her advice. Cost wasn't an issue. But it came to light that this is an EXTREMELY COMMON SYMPTOM of small female dogs in heat. I was presented with a bill of $292, and told to continue to give her trazodone as prescribed. There were no services or test results provided at the time or after. When it was time to check out, I didn't have my wallet. This really worried me, as I had just returned from the dentist and knew I had it then. I had gone home afterwards to change clothes and pick up my wife and dog. I was extremely worried where my wallet was! I told the front desk at Mesa that I would call them and pay over the phone, or return with payment. The tech person (not the actual vet) said that my wife and dog would need to stay there until payment was received. Basically, they demanded human collateral. I was none too pleased, given that I had spent well over $50, 000 at this clinic since 1985. But I returned home, luckily found the wallet, and returned home, and paid the bill in full. I also decided I was not going to back to Mesa vet under any circumstances. THIS IS THE IMPORTANT PART. I requested vet records for my new vet, and included in these records were the " testimony" from a vet tech saying that I accused him of " touching my pet wrong". I HAD NO IDEA THAT MY PET'S MEDICAL HISTORY INCLUDED LIES FROM A VET TECH. the full page he wrote covering his ass, and the vet, Shelby Stephens, signed off on this record. They knew it was false. They were covering their asses, but being untruthful. To me, that's as unscrupulous as it gets. It was the tech who demanded my wife & agitated dog wait until I returned with payment. I only discovered this when my new vet informed me. This business has lost it's heart & soul; they simply want your money, and will gouge you at every opportunity. The owners, DR. Steven Batch & Dr. Rachwal, are retired, and cannot be contacted. They ran a solid operation. Stay away from this cooperate run vet. They can't be trusted with your pet or even to tell a simple truth. I am just trying to take care of my dogs and pets, but I am not alone in discovering what a terrible business MESA VET has become. THEY CARE FAR MORE ABOUT PROFITS THAN YOUR ANIMALS. 7/10/29 response to Mesa Veterinarian Clinic: Mesa Vet simply will NOT accept responsibility for anything under any circumstances. One of the new owners, Christine Horst, responded to my review & doubled down on her idea that her business did nothing wrong. Chistine's legalese and false sincerity are disconcerting, but expected given her corporate mentality towards animal welfare. This is a trivial issue, and I can only imagine how defensive they become over major ones. I've never owned a female dog before this one, and sincerely needed advice on how to deal with premenstrual issues; that was all. I agreed to the test they recommended, and whatever else they felt was necessary. It turned out that the tests were unnecessary, and Mesa most likely knew that, having experience with dogs in heat (this was confirmed by two different vets who stated these were VERY common/ normal symptoms). Regardless, stating that my "companion (my wife) voluntarily offered to remain at the hospital while payment was retrieved; she was not required to do so" is patently FALSE. The 20 year old vet tech stated she (my wife) would need to stay there until payment was rendered. This same vet tech's comments (that you included in my pet's medical records) say that I accused him of "touching my pet wrong". Once again, this is preposterous. In addition to a misdiagnosis, they also failed to notify me of an very important one; degenerative gum disease. Mesa was the only vet to ever see the dog, and while she's only 3, she needed dental treatment. They gave us a toothbrush, and we explained she already had one and used it weekly. If they'd done the job we trusted them with, this would have been an overt and obvious health concern. The dog recently needed to have 12 teeth pulled, a mere seven months after we placed our trust in their offices. I have no idea how they missed that! If they hadn't demanded my wife and sick dog remain in their offices, we'd have continued to trust them. Cost isn't an issue for my pet's health, but trust certainly is. Christine Hurst's platitudes and false statements confirm my belief that I was wise to seek another vet.

We cannot say enough good things about Legacy Vet Clinic! From the moment we walked in, we felt…read morecompletely cared for--not just Gus, but us as pet parents too. The entire team is patient, compassionate, and incredibly thorough. They spent an hour and a half with us, running tests, answering every single question we had (and there were a lot!), and never once made us feel rushed. Their focus was clearly on making sure Gus was healthy and that we left feeling confident and at ease. Their kindness and professionalism are unmatched. It's rare to find a veterinary clinic that balances expert medical care with such genuine empathy. We left with full hearts, peace of mind, and a happy, healthy pup. Legacy Vet Clinic has absolutely earned our trust and loyalty! Dr. Kaveh Sarhangpour is absolutely brilliant!!!

I went in person two weeks ago to schedule new vet appointments for my 2 dogs. I had them in my…read morecalendar confirmed for the date and time. One of my dogs is high anxiety and requires to be premedicated before visits. When I brought her in they said I had missed both appointments because they had it on a different day and that they had left messages that I did not get. Come to find out they saved my number wrong and when I asked about why an email wasn't sent the response was they don't save it until after my appointment when an account is made. This would maybe make sense if I had not emailed them my dog's records per their request so they did have it. So now my dog is high as a kite for no reason, lots of wasted time and energy getting them ready for today, and a new appointment can't be scheduled for week... a huge no thank you

We were visiting from out of town and our pup ingested marijuana that he found in the yard of the…read moreairbnb we were staying at. The staff were quick to identify and treat. They were informative, attentive and emphatic to our situation. He is doing much better after receiving treatment. We are grateful he is OK. Thank you!!!

I brought my nine-year-old Pomeranian to Animal Urgent Care after a seizure because his regular…read moreveterinarian had not yet opened. I approved bloodwork to look for metabolic causes of the seizure. The bloodwork was useful and ultimately showed no obvious peripheral cause. What I found frustrating was discovering that an IV catheter had also been placed at a charge of $120. I do not recall consenting to catheter placement; I recall specifically consenting to the bloodwork. No fluids or medications were administered through the catheter during his visit. The medical record states that catheter placement was approved, which does not match my recollection of the conversation. After several hours, the treatment provided consisted of examination/observation, bloodwork and placement of the unused catheter. Hospitalization for continued neurologic observation was recommended, which I declined in favor of taking him home and following up with his regular veterinarian, who knows his neurologic history and current medications. I understand why an emergency clinic might want IV access available in case another seizure occurs. My concern is not that the clinicians considered it medically reasonable; my concern is that a $120 procedure was performed that I do not believe I authorized, and I did not understand until later that the catheter had not been used to administer any treatment. In an emergency, owners are frightened and making decisions quickly. Clear communication about what is being proposed, what it costs, whether it is diagnostic, therapeutic or precautionary, and obtaining explicit consent before proceeding are extremely important. My primary concern is the IV catheter and the lack of consent. The catheter had already been placed before the veterinarian came to speak with me. I was never asked whether I authorized placement of an IV catheter, and I was never told that it would cost $120. What I was specifically asked to authorize was the emergency/triage evaluation and the bloodwork, which I approved. The medical record subsequently states "IVC placement approved." That is not an accurate account of what occurred. I did not approve catheter placement. By the time the veterinarian discussed the diagnostic plan with me, the catheter was already in my dog. It was never used to administer medication or IV fluids. When I decided to take him home, I also had to specifically request that it be removed. Ultimately, I paid $610 and left without any treatment having been administered to my Pomeranian for the seizure--no seizure medication, no fluids, and no other therapeutic intervention. I understand that examination, bloodwork and observation have value, but for our particular situation this emergency visit was not worth the cost or the additional stress to my dog and me. In the future, I will make a seizure-management plan with his regular veterinarian so I know exactly when emergency care is warranted. His regular veterinary clinic opened approximately 40 minutes after I arrived here; in retrospect, I wish I had kept him safely confined and comfortable and waited for his own veterinarian. Based on my experience, I would not recommend this clinic.

We have been clients here for over 40 years! Only have had one bad experience. Highly reccommend…read moreDr. Valori! She's an absolute Angel! Dr.Robinson & Dr.Morton are very good too!

Shameful business practices, dropped off pup for a check and the bill was over 1000$ with no…read moreacknowledgment or approval on my part. No estimate was provided!!!

I have entrusted the care of my dogs and cats to the Francis Veterinary Hospital for more than 30…read moreyears. Recently I adopted Louie the feisty cat and took him to FVH for his first appointment. The kind and thorough exam reassured me that this office staff and veterinarian continue the excellent care all my pets have received. I highly recommend The Francis Veterinary Hospital.

Vet we have been searching for!…read more As a 50+ year pet parents we have seen many vets over the years. The current trend of corporate owned clinics with cookie cutter diagnostics and big upsells is not to our liking. Francis Veterinary is NOT that. What a refreshing visit with Dr. Kellermeyer. Great detailed information, non-judgemental, there to support not only the animals but their owners as well. We had a new kitten with an infected eye, were able to get a same day appt. Rachel at the front desk was friendly, welcoming and efficient. Techs and Dr were excellent with a our little guy. All questions answered in detail. Overall our visit exceeded expectations. I am happy to refer to this practice.

We have two guinea pigs, and when I noticed one was losing fur by his nostril, I knew I had to take…read morehim to the vet. After calling around, I discovered that guinea pigs are considered "exotic" pets and thus I had a hard time finding a vet that specialized in them. One vet recommended GoldenView and I'm glad they did, because, in my opinion, they are really great. Before seeing the Dr. Kris Ahlgrim, a young male vet spoke with us about our guinea pigs and checked them out. He seemed very patient, thorough, and compassionate. He very much seemed to care about our animals, and for that, I was immensely appreciative. We then saw Dr. Ahlgrim. Dr. Ahlgrim clearly has a passion for her profession, and for the animals she sees. She talked to our little pigs, and petted them, and seemed to make them at ease. She and her vet technician even carefully cut our pigs' nails for us (for free), while telling us how to do it. Ultimately, she said the one probably had ringworm, but that we'd have to have a lab test done in order to confirm it. Sure enough, he did... But the medicine they provided us made it clear up after a few weeks, and now he's back to normal. The day after we left our appointment, GoldenView's staff called to check in with us about our guinea pigs. So, too, did they call a couple weeks later to give us the results of the lab and answer our questions. Flash forward six months later and they even sent us an extremely cute e-mail birthday card for one of our guinea pigs -- so cute! They care about the animals they see, and that's very evident.

Today was my 3rd visit and I'm still blown away at the kindness of the entire staff! I had to leave…read moremy bunny all day and they made me feel so at ease about it. I really appreciate a place that understands your love for your pet and doesn't make you feel crazy for being worried! I'll be a client for life! Thank you to the entire staff!