When when I brought my dog for first visitshe had a growth on her side. Vet never mentioned growth…read moreduring many visits since. Las June I brought her in for annual shots and asked vet to look at growth because it looked like it was getting larger and he said "We have to watch it." In Sept. I called for an appointment to get a biopsy. Biopsy came back CANCER STAGE 3. He is the vet and should have realized the growth was not normal and suggested a biopsy on first visit 3 years ago and cancer would not have been an devolped as it is now. I do not recommend bringing your pet to this vet.

My cat's first checkup was easy, fast, and calm. His ailments were explained thoroughly. I trust…read morethe doctor's medical expertise as he does his research within and beyond borders to find the best up to date medicine and treatment for whatever condition your pet has. He truly wants your pet to feel better even if they are super seniors and going through old age issues! This is the best place to get that kind of care.

I will say that since I asked them about the cost of prescriptions and cost for mailing it, the…read moremailing fee has gone down to no cost and they've allowed me to order as much Cerenia as I need at one time for my one dog with a collapsed trachea. Also, Dr. Sunni has kindly been intervening in our elderly dog's vet tech appts to express the dog's anal glands himself, while keeping the appt at the the cost of a vet tech appt, since the techs were having a lot of difficulty expressing him. And, he said, keep making appts with the techs when I'm on schedule, so I can do it, and let's see how we can add more things to his diet, to help him keep his glands clean. I love this organic approach to helping my elderly dog. We've added organic pumpkin and organic flax seed. We're already seeing his gland much less full. I really really really appreciate Dr. Sunni's kindness as it's difficult to know my dog has a collapsed trachea and hear him cry out repeatedly in pain, while the techs express his glands. Now, we're increasing the time between those appts. And, I don't hear those cries now. So, I have to say, go CARE Animal Hospital. For the "care" I applaud you and have loyalty to continue recommending this hospital very highly.

After 2 days of illness, Dr. Kumar gave our dog a thorough physical exam, ran the proper tests, and…read moregave needed medications to him. He is back to his normal self, thankfully. Care Animal Clinic is always accommodating. We have been going there for 20+ years.

The entire staff was so caring and gentle with my kitten for his first time visit. The ambiance of…read morethe vet was beautiful. One thing I want to point out was the exam table. I think the typical stainless steel scares cats, but this exam table was decorated in a wood mimicking wrap and it seemed to ease the tension. Brittany & Dr. Drewno took such good care of my kitty - letting him hide under a blanket, giving soothing pets and letting him relax between exam points. I'm truly relieved to have found this place. The reviews don't lie! I'll be scheduling my other kitty at this office from here on out too. I finally feel like the staff loves my pet as much as I do as they gave him exceptional care and attention. For an extreme shy boy, he loved the staff just as much as I did lol

Horrible. We had our cat taken in by a friend who's been acting as his caretaker. The cat was…read morediagnosed with a megacolon and treated. I have no qualms with his actual veterinary diagnosis or the treatment they provided, but when he was picked up the poor cat was completely covered in feces. Completely...and no effort by staff to assist. This was horrible, far below the standard of treatment I would expect. Such a lack of respect for the animal's dignity that it's simply maddening. I asked the practice manager to contact me to discuss this and she has not done so.

Today was Maggie Mae & Maxwell' first visit to see Dr. Grover. He got right down on the floor and…read moretook time to let them get to know him prior to moving right in for their exams. Then he took time with each of them to complete a full exam. They loved it as they got more treats then they get in a whole week while getting lovin' from Dr. Grover as well. Glad we took our time making a decision on who to trust the future of our furbabies medical treatment.

Dr. Berg and Jordan are very caring, compassionate, and the vet is run so well especially during…read morethe COVID pandemic. I was really worried about my cat Bella and she needed to go under anesthesia so I was procrastinating a little since she is my little laughter and has asthma. Dr. Berg cares so much that she has even answered my emails after hours. Jordan is always on top of everything as well including immediate calls and emails too which I am sure she gets employee of the month a lot (jk, but she should with how helpful she is). I have had many vets in my life depending on where I was living. Now that I am a home owner, I'm grateful to have such a wonderful vet close by. I can't say enough good things about this establishment since everyone is always so nice, which is very calming especially when you go in there stressed or worried (like most of the time besides buying special food). Dr. Grover is very good and a real nice guy as well though Dr. Berg has been my main doc since she saved Bella's life and it's just worked out that way since I met her first. Dr. Berg and Jordan have probably put extra time in too for me since I send videos (asthma attacks) and we have established a great business relationship and they know how worried I am about my "little princess" as well as my car accident from being hit by the "texting driver". They have a great team there too and are all in sync with each other. Everyone at the front desk are extremely positive and helpful too so it has a wonderful atmosphere. Update: Bella, 12 years of age is now acting 5 years younger and has double the energy. She seems very happy now that her pain seems to be gone as well as she is waking me up at sunrise to open the blinds so she can watch the birds and etc. Her asthma has got a lot better too so I really can't express how happy I am to see her happy again! She is even playing hockey with her ball and loves her toys again. It puts a smile on my face even in these hard times of the pandemic. Thanks Dr. Berg, Jordan, and the staff for everything!

VCA Aurora Animal Hospital, Fantastic, Helpful and Extremely Caring Staff all around! From the…read morefront desks, to the techs, to the Doctors/Surgeons, etc. very knowledgeable and they all wear their hearts on their sleeves. Recently our boy Finn dislocated his hip and needed surgery to fix it. We called every VCA around and everyone was booked, it was also a Saturday so that was understandable. Aurora was the last VCA on our list because it's an hour and a half southeast of our home. So we called to see if we could get him in, we were told yes but it was a 2-3 hour wait because they were packed as well. We waited because our Finn is worth the wait. Finn got in to see a doctor, they ran all of their tests/X-rays and kept us informed every step of the way. We eventually got into a room and were given the results along with all the options and costs, they were very professional and informative. We decided to wait until Monday to make an appointment for surgery, otherwise we would have had to pay the "weekend fees/rates. We called Monday to schedule an appointment for surgery. Surgery was scheduled for Tuesday. Tuesday morning we dropped off Finn and his food; we were told they would call us before and after surgery and again before bedtime, and they did. We arrived Wednesday afternoon to pick Finn up and we were given all of his paperwork and meds, then we instructed on what to look out for during the healing process and how to use his meds and to call if we needed anything and to schedule an appointment with our VCA for a follow up. From beginning to end Aurora Animal Hospital crushed it!, Knocked it out of the park!, and exceeded our expectations!!!! Great Job Aurora VCA Staff and Thank You!! Finn is doing great and on his way to being our energetic, happy boy again!! We Love VCA!!!!!!!!

From the moment I made the first call through our dog's surgery and recovery, everyone at Aurora…read morewas fantastic. The receptionists, vet techs, doctors--all wonderful--professional, warm, welcoming--and all took the time to carefully explain every part of the process, from the first appointment, diagnosis, surgery, recovery, financing, etc. Dr. Peacock is everything you'd want your vet (or your own doctor) to be. He is a highly experienced surgeon--and doctors at that level often lack the "bedside manner" so crucial to clear communication and a healthy doctor/patient/patient's family relationship. Dr. Peacock dispelled all those concerns the moment he walked in the room. He is warm and down to earth. He was so helpful--examining our dog, explaining the issue and appropriate procedure--and answering all of our questions (some of which we likely asked more than once) with patience, kindness, and candor. I can't express enough how positive the entire experience was. Every single person made us feel comfortable, confident in our dog's care, and welcome. And our dog is good as new (so to speak!) Thank you, everyone at Aurora!

We have taken our dogs to VCA Boulder Terrace for over 30 years. We have been offered nothing but…read morecompassion, kindness and care for our pups. I can't believe some of the comments on here regarding VCA. For example, it's too expensive. Did you honestly think that when you got your dog that you'd just be paying for food and shots? When you get a pup and don't want to pay for their care, you probably shouldn't get any kind of pet that needs to be taken care of. Getting advice from the internet? Does the internet go through veterinarian school like doctors do, I think not. I question the bad reviews on Yelp...VCA has been great to our pets!

I was 99% sure I discovered the diagnosis for my dog's limp just by talking to Chatgpt. It was…read moreconfirmed by a specialist at another Vet clinic exactly. How does this happen when I am paying this vet literally thousands of dollars, talking to them for years about his symptoms, xrays, exams, drug prescriptions, appointment after appointment, always with a large bill, and yet they have absolutely no clue. Wrongly diagnosed for years. How does this happen!? What am i paying them for?! I feel so bad for my dog! All I can say is watch out doctors, because AI knows more than you already. Btw thanks for the typical nonsensical response they posted on my review. I will never be back. My dogs best interests werent considered for years. It's a sad day when you ask the vca vets specifically if it is a knee issue and they reply that it is not and that it is a hip issue for YEARS and then your dog goes somewhere else for surgery and the surgeon confirms that it was completely the knee and the hip was 100% fine. If they really cared they would be trying to contact me. Why do i have to reach out to them if its so important to them? Bs

Dr. Paige Gunderson and staff offer the very best of care to our fur babies! Dr. Gunderson actually…read morelistens to our needs and concerns, accurately completes assessments and devises successful treatment plans. We are blessed to have such talented staff! Ming, Silka, Shelly & Sheba are lucky to have compassionate, kind, and skillful staff to care for them! The front desk team also go out of their way to welcome each patient with a friendly smile! Thanks to all for providing top quality service!

Always an amazing experience coming here, everyone who works here is so friendly. My dog and I…read morealways leave here happy.

Dr. Bowes has been taking care off both of my puppies, surgeries and I'm really happy to have her…read moreas our vet. She listened when one of them had digestive issues and truly cares to follow up. Gaby at the front desk is also very kind. I drive from Glen Ellyn to see them and will continue to do so. Highly recommend!

Brought my bunny with an ear infection to this vet. After aggressively rubbing bunny's ears and…read moretook in back to clean ears, then sent me away with ear drops, as soon as I got home, bunny was off balance, bobbing head up and down and off balance trying to hop. I brought bunny back the next day and this vet took no accountability for potentially be aggressive with bunny ears. First visit charged over $250 and I fought with them to in good faith refund or offer credit for ear drops I was now directed to stop using. This vet is only concerned with over charging. Next day they fought with me at front desk and was refusing to issue my credit for the meds that they agreed to credit because we didn't bring the meds back to them for the credit which is very odd because normally any other vet does not want you to bring Meds back for credit because legally, they cannot take the meds back. They were trying to get me to pay an additional $140 for next day check and we actually had to demand that they give us our bunny back. They were trying to not give us our bunny back because of the fact that they owed us a credit and would not give it to us without the medication in hand. My daughter had to drive all the way back home and then all the way back to give them back the eardrops in order for them to issue my credit and then all of a sudden they added an additional medication onto my bill, charging me over $90 After the credit, when they told me earlier that all I had to owe them for that next day visit was a little over $40. The bottom line is that this veterinary practice took no accountability whatsoever for creating an additional either inner ear, or neurological problem by the aggressive treatment to my bunny ears. I will never go back to this place and I hope that this is a message for those that might be using this vet for exotic pets in particular.

I have had dogs all my life and have been to other vets, but Warrenville Grove is the best. The…read moredoctors and staff are patient, thorough, and knowledgeable and the hospital is always very clean and smells good. I highly recommend.

This is an extremely difficult review to write…read more My fur baby (17, beagle) HATES going to the vet. He's always hesitant to be touched and normally screams while there. Since he's a senior and then some dog, most vets get impatient due to how anxious/stressed and painful he can be. This was not the case at Warrenville Grove Animal Hospital. The service from the front desk staff, vet techs, Tracy, and vets was 5 stars (from my husband, myself, and our fur baby). We were treated with empathy, patience, and the highest level of care. Henry (fur baby) was as comfortable as he could be throughout and he did not scream once. Kim (vet tech) and Dr. Sarah Morlock were thorough, patient, and kind. They answered any and all questions and provided estimates $$ throughout the process. Unfortunately my baby did not improve and that is not for lack of compassion or care from the staff. My sweetheart went to rest here and we were shown empathy and care. We were able to make Henry feel as comfortable as possible - we brought his bed, blanket, and listened to music the entire time. We were given some of his fur and a paw print as a keepsake. I decided to have Hengers cremated and received him within a week. I truly am grateful for the entire staff at Warrenville Grove. I HATE the previous vet (VCA Schaumburg) my baby went to and am extremely grateful Warrenville Grove Animal hospital made my entire family feel loved and cared for, especially my Henry. Extra notes - they offer in house blood work with results. Results take about 20 minutes. Ultrasounds are offered here as well.

I have been taking my dogs to Partners & Paws since they opened 10 years ago. Dr. Brandes and Dr…read more Newman are 100% outstanding and professional, kind and compassionate and very thorough. The staff goes above and beyond. Very fair pricing. My dogs never fear going there as everyone is so accommodating. Highly recommend this veterinary clinic.

This was an amazing experience. We have gone to VCA for years and recently switched to Partner and…read morePaws. The veterinarian staff was so amazing.