I was highly impressed with this veterinary experience. I brought in my senior dog to get a problem…read morechecked out (I've never been to this location before. My dog used to go somewhere else), and everyone was very welcoming. When you get there, you park and tell them what parking spot you're in, and then they come and bring you and your pet in. My call was answered right away, and they came out to greet us within a few minutes. I really appreciated this as my dog sometimes gets overwhelmed around a lot of other dogs. With this set-up, my dog was able to stay very calm. When I got inside, it was instantly clear how much both the vet and the assistant cared about my dog. They prioritized her comfort and were very kind throughout. My dog's fourteen and losing her sight, so she can get scared easily by people touching her, but they were so gentle; she had zero problems! At one point, they had to take her for some testing which involved washing her face, so she got a little cold, and they wrapped her up in a warm towel straight from the dryer. It was so heartwarming to see how well she was being treated. In addition, I had a lot of questions about costs, and they took the time to explain everything to me. I would highly recommend this place.

Disclosure: My rating is based only on a phone call and not services…read more I am new to the area and got a recommendation for this vet. I called to talk about their vet clinic and procedures. The woman who answered was not all interested in a new client. She rushed me through answers, cut off questions, and seemed utterly surprised that I would want to actually meet the doctor I'd be turning my pets over to for care. I get that they're busy but I'd waited on hold to talk to her, if she had such little time (less than 3 minutes) to answer questions maybe she should have left me on hold? I understand that this is during a pandemic so many places are doing curbside, but to not offer a virtual visit? No curbside visit? Sorry but unless it's an emergency like MedVet, I'm not handing my pets over to strangers without talking to them first.

We moved 18 months ago across country. We "interviewed" 2 vets closer to home -- an expensive…read moreproposition since it involved taking our 3 dogs in for wellness visits. All were nice, but unfortunately, not competent -- from sending us the wrong medications to incorrect dosing. We ended up trying VCA Westerville East and couldn't be more pleased. ALL of their vets are thorough, knowledgeable and great with our dogs. The front office and support staff our great. Now that they know us, any time we call for assistance -- ordering meds or food, scheduling appointments, needing specialist referrals -- they are prompt, courteous and almost know what we need before we finish asking. Wish there was a veterinary practice like this everywhere in America where people aren't just nice, but they're well trained, medically competent and very efficient. Worth every single penny.

We absolutely love Dr. Beckett here!! They have always taken us right back and we are in and out…read more This is better than the vet place nearest our home where we would wait a really long time in between being taken back to the exam room and waiting on the veterinarian and being able to get checked out. We have been happy with our experience here we signed up for the Care club because it was cheaper than paying the full visit fee.

This has been a vet for several years now since we left a very expensive vet in Lancaster. I love…read morethese people. They are affordable and professional. The open clinic is helpful, but they also take appointments. It is always crowded, but I never feel rushed. They truly love animals and want what is best for each of them. The place is not fancy, but the system is efficient.

...outstanding vet and clinic! Thrrr hours and drop in times are incredibly convenient, too!…read more I live in Lancaster and after dismal experiences with all the VCA locations and the humane society vet clinics in Lancaster (check their on line reviews), we finally found an amazing vet! Baltimore Animal Clinic's prescription meds are 1/3 the cost of the clinics in Lancaster and they don't have attitude, lie to their clients, overcharge, and have offices full of dramatic, surely, and nasty employees like the clinics in Lancaster I referenced. It's wonderful to know that I have a ver and clinic that I can trust again.

Wish I could give this place 10 stars! The kindest, most caring, above and beyond staff are at…read moreHealthy Pets of Bren-Lor. They take amazing care of our sweet Chihuahua, and recently helped us locate the owner when we found a lost dog. We love this place and highly recommend!

TLDR: Compassionate non pushy Vet who treats your pet as a #1 priority. Super informative…read moreextraordinarily prompt and very reasonable costs. Decided to take my cat here for a check up/vaccines after we took her to the emergency vet. She was lethargic and she wouldn't eat and throwing up more than average. The EV did a pleathora of tests said she was fine and sent us home with some appetite stimulants and anti nausea. When I took her to Bren-Lor the first time they ended up finding a microchip that didn't belong to me, Dr. Long came outside to speak with me about it, she was very sympathetic and helped me figure out if there was an owner looking for her, so she sent us home for the night until we worked that out. I had to bring her back in a few days later because after we finished her course of meds from the EV she stopped eating again, they ran blood tests that came back normal, and then they did x-rays which came back abnormal. She came outside and showed me pictures of the x-rays and explained what was weird, and what she thought could be wrong. She was never pushy about what I should do, she just gave me information answered my questions and gave me the her opinion and asked what I wanted to do. So they kept her for 6hr (free of charge) and redid xrays to see if the abnormality was still there. It was, and she told me that they thought she had ate something but it looked like it had almost made its way through, so she gave my cat some fluids and sent us gone saying that it should pass in the next 24hrs or so. Fast forward to the weekend and she seemed to be doing great. Then sunday night she started vomiting profusely. They got me an appointment monday morning for another set of x-ray (free of charge). Dr. Long wasn't sure exactly what to make of them so she wanted some second opinions. She called me back and said that all of her colleagues thought it was a foreign object as well, I was able to schedule surgery for the NEXT MORNING. Got her through surgery and she already seems so much better. Turns out her duodenum (the little section between the stomach and intestines) was abnormally large which is why they thought it had made it to her colon on the previous x-ray. Dr.Long told me she didn't know how the object had made it through her stomach and she didn't know why she wasn't vomiting this whole time. My cats a bit of a medical anomaly it seems. They've called to check up on her repeatedly through this experience. I will never take my pets anywhere else. Dr. Long was amazing to me and more importantly my cat. Cannot recommend this place enough.

The vet care is amazing. Had a bad experience with putting a pet down. Outside of the one…read moreexceptionally bad event, they are good to work with.

Dr Todd Lightell and the nurse listened to our concerns with 14 year old dog. Dr Lightell was…read morearticulate about possible solutions and informed us of the cost for each action and let us determine what course of action based on his recommendations. Both the Dr and nurse handled our dog well and engaged with him. We are new to the area and were looking for a vet and we're extremely pleased with the office, people and knowledge. He will definitely be our new vet.

Two months ago we purchased a show puppy. Even tho we had dogs in another practice , we wanted…read moremore for her. So we heavily researched every nearby vet for this new puppy. We decided upon Animals R Special. Why? Let me tell you: We found this practice to be exactly what that particular puppy needed. Full service, exceptionally trained vets, who are also empathetic vets, exceptional support staff, and also a practice that is willing to titer vs push vaccines/unneeded procedures. We bring in Wanda. She was treated so well and the communication between vet and client so nice; when I got home I told my husband, "we are switching all of them to this practice" they are extraordinary. And that is exactly what I did today. Today we brought in our 12.5 yr old dog Mo. they knew he had anxiety so they prepped in advance for him. The entire exam was on the floor, with lots of love, cuddles, good boys, and peanut butter treats. He was like a completely different dog. Showed near zero anxiety. Thats the kind of vet I want. One that goes that extra step. They confirmed he was in fact super healthy, his teeth fine. The previous practice kept saying he had cancer and at one appt suggested amputating his leg due to cancer (which btw, he doesnt have, it was a lipoma. Aka fatty growth) and wanted teeth extracted (which I thought was odd as he had no problem eating kibble.). So glad we didnt listen to the former practice as Animals r Special confirmed he is completely healthy and needs none of that. Loki comes in next week. So: if you want an honest vet, that goes the extra mile for your animal and really knows what they are doing.... You have found the right practice. 100%. We have seen both vets at this practice and recommend both the doctors. You cant go wrong with any of the ppl here. Seriously, Animals R Special is the winning place to go to because at this practice the vets/staff here are more than special, they are extraordinary. And that is what we all want for our furry friends.... The best!

Professional, sincere, really showed how much they love your pet…read more Dr. Wagner is thorough, conscientious, knowledgeable, and so considerate in discussing with you your thoughts and concerns about your fur baby. Absolutely the VERY best Vet by far that I have been to.

Took our new puppy to this location to give them a try since it's close to our home. They have…read morebeen fabulous! Parking is around the building and never busy when I arrive. There's a grassy spot for "business". Staff and doctors are caring and helpful and take time to answer any questions. They have a care plan for money savings which I've found very beneficial. Our little pup recently got nurtured here and everything went great. They followed up to check on him which I appreciated! You won't regret taking your pet here! A+

Excellent staff. Everyone was so nice to my puppy. So patient and kind. Great with explanations for…read moreme and instructions for follow up.

Do NOT take your pet here. Took my dog who was suffering from constipation and vomiting here and…read morethey didn't do anything but recommend unneeded tests and charge me $1100. He was still sick after being "treated" here. When I reached out to let them know he wasn't doing better they told me to go to someone else and didn't bother helping. Took my dog to a different vet in Gahanna after and they actually addressed his illness and did it at a reasonable price. Would rate 0 stars if I could. Unprofessional all around and put my dog at risk. They are clearly money hungry and their objective is to milk worried pet owners for as much money as possible.

I absolutely loved bringing my fur babies here until now. Covid has given them permission to…read moreoverbook and keep pets sitting endlessly in cars and their people sitting in their vehicles (running) while their pets are being treated. How do you work with a veterinarian and discuss the pets health when you aren't with them? How is it helpful to keep pets in their carriers sitting in a car for quite sometime waiting. This is utterly ridiculous and sad the down turn this practice has taken. They didn't even mention this was the new system upon scheduling the appointments which is even worse for planning. My poor babies were so upset by this ordeal. Time for a new vet.