We had to visit this emergency vet twice in two days. I can't say enough good things about this…read moreplace and the staff! The location is convenient, being right off 270 is nice. Zachary was amazing, the first visit we had to wait awhile in the car. Zachary came out and made sure that my dog was still doing okay. He is so nice, treated my pup like his own. The other receptionist was amazing as well, I sadly didn't get her name to mention in this review. We had Katie T. As our assistant for the doctor. She was great with our pup. Both doctors we had were great as well. I'm happy to say we will be returning as a patient.

New to ohio just got a puppy and Not coming back here. There was a younger blond girl that was…read moreapart of the front office staff and the people in the back / technicians who weren't bad or tried to help. But the manager was crazy disrespectful when I told her to chill out and not have an attitude and then I mentioned wanting to talk to someone else after going in circles for a few minutes and her getting more hype or excited about it. Had the audacity to tell me to go somewhere else because she was corrected on the type of customer service she was providing. Mind you i was already waiting 3 hours. Never in my life while obtaining service from someone have I had someone say something disrespectful like that as if I didn't already pay you you and as if another vet was open on a Sunday after 3 hours of already waiting. It gave entitled snobby behavior. New to ohio just got a puppy and Not coming back here. There was a younger blonde girl that with glasses was apart of the front office staff and the people in the back nurse / technicians who weren't bad or tried to help. But the manager was crazy disrespectful when I told her to chill out and not have an attitude and then I mentioned wanting to talk to someone else after going in circles for a few minutes and her getting more hype or excited about it. Had the audacity to tell me to go somewhere else because she was corrected on the type of customer service she was providing. Mind you i was already waiting 3 hours. Never in my life while obtaining service from someone have I had someone say something disrespectful like that as if I didn't already pay you you and as if another vet was open on a Sunday after 3 hours of already waiting. It gave entitled snobby behavior. Don't apologize or even try to escalate the situation and say "that was not my intention". Coworker with brown hair was 10-20 feet away trying to co-sign she wasn't having an attitude. Of course in that situation, I would try to back up my friend or boss too. Not only did I not ask the coworker for her ad libs from 10-20 feet away but it was it not making the situation helpful. Because I asked to speak to someone else since we weren't on the same page you are gonna tell me go somewhere else. The audacity. Do you treat all customers like that? Aside from that my dog for now appears to be doing better.

We trust Dr Weller with all three of our cats. She is an outstanding vet with a ton of experience…read more We personally highly recommend her.

She helped diagnose that my cat had a heart condition and immediately had me get him checked at the…read moremed vet for further help

Dr. Harris and his excellent staff were wonderful working with me and my Alaskan Klee Kai NeiKa…read moreplus puppies. He was informative and caring about her and her large puppies which needed to be born by c section. He took my after hours call and helped guide me through the process. First c section for me and only second litter ever spaced by 15 yrs! Everyone is doing super. Thank you to all from the front desk, nurses and of course Dr. Harris!

I am genuinely heartbroken and furious about the way my family and I were treated at this…read moreveterinary clinic. This is the third dog we have taken to this vet and have cared for by them- with no other previous issues with any of them. But during one of the most devastating moments of our lives -- saying goodbye to our dog due to reasons beyond our control -- the vet, Mark Harris, showed zero compassion, empathy, or basic human decency. Their tone, their attitude, and their complete lack of sensitivity were unbelievably disrespectful, especially considering we were struggling through an emotional and painful decision when we were completely out of options. He dismissed our problem when we needed help the most. To make matters even worse, this same clinic had previously prescribed the wrong medication at the wrong dosage, which ended up worsening my dog's condition. That mistake alone is unacceptable, but the cold treatment we received during a decision for euthanasia made the whole experience traumatic in a way I'll never forget. There was no comfort, no patience, no kindness -- just dismissive behavior from this vet at the exact moment when families need compassion the most. I would never recommend this place to anyone who loves their pet and expects professional, caring medical treatment. Our pets deserve better. So do their families. This is the lowest place you can be with your pet and we were abandoned by professionals you thought you could trust and rely on for help.

I highly recommend all the vets here. The staff is great too!! I also love Jodi the groomer. My…read morechocolate lab has been well taken care of for the past 7 years.

They got me in next day [as a new client] for an emergent, sedated bath for my cat and did a…read morephenomenal job! We could not be more appreciative!

We moved 18 months ago across country. We "interviewed" 2 vets closer to home -- an expensive…read moreproposition since it involved taking our 3 dogs in for wellness visits. All were nice, but unfortunately, not competent -- from sending us the wrong medications to incorrect dosing. We ended up trying VCA Westerville East and couldn't be more pleased. ALL of their vets are thorough, knowledgeable and great with our dogs. The front office and support staff our great. Now that they know us, any time we call for assistance -- ordering meds or food, scheduling appointments, needing specialist referrals -- they are prompt, courteous and almost know what we need before we finish asking. Wish there was a veterinary practice like this everywhere in America where people aren't just nice, but they're well trained, medically competent and very efficient. Worth every single penny.

We absolutely love Dr. Beckett here!! They have always taken us right back and we are in and out…read more This is better than the vet place nearest our home where we would wait a really long time in between being taken back to the exam room and waiting on the veterinarian and being able to get checked out. We have been happy with our experience here we signed up for the Care club because it was cheaper than paying the full visit fee.

My maltese had a heart issue not examined before his ex-ray. Sadly died during the procedure. I had…read moreused Jim Miller for years. He never checked my Nicky before the ex-ray and he died. I took him in was acting great sniffing around , they took him back and acting great died within 5 minutes.I would never go back to them!! I received an e-mail about medication through them, after my baby died at their hands. Would never ever go back and so disappointed in Jim Miller

These guys are amazing! They always have helpful feedback and are quite affordable and availableread more

New to this vet. Today marked second visit for my puppy. Was thrown off with the fact they do not…read moreallow one owner in with your dog per their covid ordinance. Staff was friendly. The vet Dr.Nowery makes a phone call to you tell you about your dog and how to handle your pet. Seems like he was reading from a template as we told him our puppy was making great progress and we are happy to report he is house trained and knows many commands. This office presses many "mandatory" services and packages that actually are not needed. Heard of a AKC flu shot today that was noted as mandatory to go to a dog park. Hmm. Very pricey place too. Can't say we will continue to see this vet.

I am very disappointed in my last two appointments. I was not seen until 30 minutes past my…read moreappointment time. While I understand things come up, they would be incredibly frustrated as a customer if I were 30 minutes late to my appointment, so I would expect the same respect when I show up on time, if not five minutes early, to not have to continue to sit and wait for 30 minutes into my appointment. I thought it was a one time thing, but it has continued to happen at each appointment. They weighed my dog twice and got a difference of two pounds, I hope they weigh her again correctly when they do finally schedule her dental cleaning as I am sure 2 pounds makes a difference for a small dog needing correct doses of medicine and anesthesia. After my appointment I went to pay and leave and the employee was very confused and told me I had a credit on my account and then continued to call me on my way home that I actually owed money and would wait on the phone until I could read my credit card. I was driving? this was unsafe and I could have called them back at anytime to give my information. I called in the next morning to schedule my dogs dental cleaning, they stated they were unable to help me and would call me back in five minutes. I waited 30 minutes and have yet to be contacted. I am using the pet wellness plan they offer which I thought was a great program as it helped with the costs of care and dental coverage by spreading the cost each month, however, I still owed for a pre-dental workup and have to put a deposit down to even schedule the cleaning. Once my wellness program is up, and I will be sure to make sure I am provided everything it covers, I will most likely be looking for a new vet unless their care and office organization is turned around as the care is not the same as it was my first few appointments.

This vet used to be good. In the last few years I noticed there was always a new young Dr instead…read moreof Dr Bishop there. I didn't think too much of it until they kept recommending unnecessary expensive procedures! I felt like they were out to get money, not care for my dog! Being seen by so many different docs every appointment how could they assess her accurately? Most recently my dog was seen by Dr. Thompson. The exam visit now costs $72! Just to walk in the door! Dr. T gave her allergy meds that had negative side effects & weren't working. After a misdiagnosis of my dog who was actually getting worse, 5 days later they wanted another $72 exam plus $240 for X-rays & $??? for tests! A second opinion from a new vet yielded a collapsed trachea and a bad infection that needed antibiotics not allergy meds. No X-ray was needed, just good vet experience! I was told to stop the prescribed meds from My Vet because they were not necessary! My dog has also has been suffering from a disease that NO Dr. here ever diagnosed before! There is no Dr. on call here over the weekends- they'll tell you to go to MedVet! It will take them until 2pm Monday to even return your call & don't get me started on the incompetent receptionists they have here! I found out that the Bishops sold their practice to MVP! Dr Jill no longer works there & Dr Dan is only in on T&Th. You'll get an inexperienced new Dr. if you don't ask! And shame on the Bishops for not letting their clients know that they sold out!! Not one word - no email, newsletter, nothing! I do not recommend this place at all!! I now drive 25 minutes to a new vet who actually cares about my pet!

Everything was very good for a year until they forced us to put 2 vaccines plus a "comprehensive…read morewellness examination", for a total of 105 dollars (see attached), I explained to the lady that I only want to do the vaccines recommended by law, which is only rabies. To put more than that can cause diseases like autoimmune..She was angry at me, nobody to reason about that.. please read articles about that before making the dog owners to put more chemicals in the little dog's bodies. http://www.nbcnews.com/id/8572826/ns/health-pet_health/t/still-vaccinating-your-pet-every-year/

Very caring vets and staff. Over the span of 20 years, I attest that the doctors are thorough and…read morevery knowledgeable.

I live close to Sunbury Vet Clinic, so when I had an animal emergency I went there. They were all…read moreso caring and sweet and Dr Nowac gave me a hug even though I had just met him. I was so impressed and definitely recommend this clinic.

I've been taking my dog to this vet clinic and they have been nothing short of amazing. The staff…read moreis caring, patient, and truly treats every animal like their own. They always explain everything clearly, never rush me, and make sure my dog is comfortable--especially important since he has some arthritis issues.

Very friendly and thorough staff. My dog has Addisons. She's doing better. Thank you,read more