Staff and owner responded quickly to my request for my dog. They went above and beyond to make a…read moresituation better for us. Our family 1000% appreciated the efforts and have strengthened our loyalty to their business. Thank you for great customer service.

Horrible service! Website is under construction and when left message for grooming appointment they…read moreoffered 8am-2pm M-F only. Asked for a later time and no reply. Never got to the actual grooming part but if it is anything like their replies - it leaves nothing to be said. Wouldn't trust them with my pet!

I cannot say enough good about this place. Between the hospitable boarding, to the vet services,…read moreand the absolute genuine care for the well being of our pets, they can do no wrong. I want to give a shout out especially to Dr. Maimone, who is the primary caregiver for our beloved Lab "Dixie" aka "Dixiecup". A little history, Dixie is an American Black Lab who turned 9 this past summer. She is a 9 year old puppy! She's got a spice for life and having fun like no other dog I've ever owned, and she is absolutely the sweetest dog you could ever meet. In October 2022 she got dealt a raw hand, and she was diagnosed with grade two, Subcutaneous MAST Cell Tumor Disease (which is an aggressive form of doggie cancer). Dr. Maimone was the one who performed the surgery to remove some tumors that showed up and had them tested. Dixie had an incision that was about 20 inches long due to multiple tumors being found and removed. Our options were limited, we could do chemo or radiation at the tune of $35-45,000. With no guarantee of success. So we made the decision to keep Dixie as comfortable as possible with palliative care, and once it started to affect her quality of life then we would have to make that dreaded choice to let her go. Dixie was given a prognosis of 3-6 months life span with this disease. We were absolutely heartbroken. Dr. Maimone explained that the MAST Cell is a histamine releasing cell, and that Dixies body was over reacting to said histamine, which was causing the tumors to form. She recommended that we try a benedryl and steroid regimin to try and counteract the histamines being released. We agreed to this treatment to try and give Dixie the comfort she deserved, and to be able to enjoy the time she had left with us. At three months we went in for a checkup and Dr. Maimone said she was pleased with Dixies condition. 6 months came, and Dr. Maimone said she was no longer seeing any progression of the cancer. Then at 9 months, Dr. Maimone said "I think her cancer is in remission". At 1 year, Dr Maimone did another checkup with complete blood work etc, and told that Dixie now had a clean bill of health, and that there werr no signs of her cancer whatsoever! Today, at 15 months, Dixie was out back chasing squirrels and playing with her ball like nothing was ever wrong with her. I cannot thank Dr. Maimone enough for her care and love of animals, especially Dixie. By her hunch on the treatment plan, she has truly given Dixie a miracle. And we are truly thankful and humbled by her genuine care. Thank you again Dr. Maimone! Because of you, Dixie bear the odds and KICKED CANCERS ASS! We are forever in your debt.

I've used this vet for different times of my life with different animals as sometimes I lived…read morefurther away. Whenever I moved back to the area, I always returned to this practice. Dr. Hurst is amazing in the care she provides and follow-up services. When my geriatric pup had to be euthanized due to spleen failure, she was so empathetic and sympathetic. She provided a book I could borrow to share a beautiful story with my younger son that helped him with the tragic loss. More recently, I had rescued a dog from the county shelter that tested positive for intestinal worms. Dr. Hurst was fantastic as she provided the necessary care and continued follow-up until the dog was "free and clear". She even called after each testing herself (unfortunately the first round didn't clear him up) to discuss directly with me. She also made suggestions on items like probiotics and other helpful things I often keep large-xlarge dogs and knowing Dr. Hurst has equine experience, also gives additional help with the bigger pups and the varying care they need vs the smaller dogs. I had a cat years ago and received equally wonderful care. The staff is also super nice and always helpful. I often suggest this vet to those in my area looking for a vet for their pets. Great practice. The sister practice is also wonderful and it's really nice knowing you have a vet on call always between the two for emergencies.

I have a 1 year old Bernedoodle. I picked him up when he was about 5.5 months old and went home to…read moreCalifornia for the holidays. I had scheduled a mobile grooming service and I had given the groomer instructions which he completely disregarded and I was so upset when I saw my dog. I have not let anyone groom him ever since. I usually do it myself, although I have no professional training but it's better than what I paid for. I received a notification for a discounted grooming with a new groomer, Ruben. I decided to come, we met and dropped off Charlie. I showed him exactly what I didn't want and he took the time to get Charlie properly groomed. I'm so happy that I will make sure and feel confident to bring Charlie back. Highly recommend

Just look at what fun you and your pets can have. Look where their heart is located in rescue mode…read more They are very helpful.

Great quick service and knowledgeable staff. They will help with all your dog containment needs.read more

Excellent service. Friendly and responsive. Very easy to get ahold of them to troubleshoot, even…read moreafter many years after install...

I have taken my Pomeranian here for 6 months for grooming. He had scattered matting so I was…read moreadvised to get him several mini spaw treatments with dematting each time until hes fully dematted then a full groom and cut. We waited for 6 long months for this full groom and cut to happen which was $90+ my family was mortified when he came home. The groomer tending to his dematting sessions was really nice & patient however, I made sure if she is really good with cuts. I went back to the store to discuss the end result with the manager Brie, she says she'll see what she can do. 2 weeks came by never heard back. So I followed up. She says the owner doesn't do refunds or the option was to get another cut from a different store! Unbelievably disappointing and will never ever come back here.

Bathed our rough coated collie there. 3 types of shampoo plus a conditioner spray. Spray is…read moreadjustable for strength. Smaller dogs might find it strong. Friendly staff. Facilities were clean. Dryer has 3/4 nossles which allow different usages.

I need to be middle-of-the-road for the stars as Conner and Becky, two of the techs I am familiar…read morewith, are commendable in their duties. Dr. Kaser, however, will only do exactly what he wants, and he let it be known that he "does not want to be a third wheel in the care of Harry", my 13 yo Pomeranian. I chose this practice blindly since I was moving almost next door to them, up from Worthington OH to Delaware OH. One of my first questions to him was to ascertain if he was willing to be our primary vet when Harry's care came under a cardiologist at OSU. All cardiologists will diagnose and determine the medicines necessary, blood tests, etc. that are to be turned over to the primary vet for carrying out the orders from the cardiologist. This is common practice. Dr. Kaser is not interested in being a part of a team effort to keep my dog alive and has said he does not want to be a part of anything to harm my dog. Well, withholding critical tests and refusing to prescribe per the cardiologists requests, in my opinion, is harming my dog as long as I choose to stay, which I will no longer darken his door. Harry, a 13 yo Pomeranian, has been to OSU Cardiology/ER twice since July and COVE ER 5 times and each time came back with progressive heart issues that require targeted medication and blood work. Now I am stuck here in mid winter with no place to go since the places I've called are not taking new patients right now. So COVE generously will take Harry in for his required blood work to determine if he is taking the medicine at a safe level, and when weather breaks I will have to drive almost 20 miles to his old vet in Worthington - The Vet Clinic - who have stepped up for Harry's care on numerous occasions when Dr. Taser would not intervene on Harry's behalf. If you do not ever think you will require a specialist for your beloved pet, then this would be the place to go - as I said, Conner and Becky are superb techs and Harry loves them. But if you someday think you will require a Team, go elsewhere, as there is no "I" in TEAM.

Family member took their dog here. This place is amazing!!!!! My family member called over 6 places…read moreand they would not squeeze their sick dog in. Even the vet they usually go to denied them! but they finally saw this place recommended In a Facebook group and this place said yess! They made time to squeeze their dog in. They saved her life I would say!!!! They explained the conditions very throughly and answered all questions. They did a great job of care and they didn't give up when a test came back negative and dug for answers which is amazing!!!!They are the best and I recommend them to anyone and now they will continue to see this vet! They truly care about animals! They are very affordable as well!!!

Diagnosis was sound and treatment is working. Very close to home. Front desk is nice depending on…read morewho you get pricey.

I'll be brief. I recently lost my beloved 6 year old cat at MedVet after his 4 day stay there…read more That loss was very difficult and painful enough, but the over $12,000.00 vet bill for his care and stay made his death much, much worse due to the sad simple fact that MedVet does not offer either any kind of a bereavement discount if your pet dies in their care or any kind of a discount to seniors living on a limited income. Those types of compassionate discounts are something that they very seriously need to think about offering. I think it would seriously help with their ratings (and their ratings could frankly use some help). I honestly do trust that they did everything possible to save my cats life and they all appeared very professional, very caring, compassionate and concerned. However, their billing policies shows very clearly that their final bottom line is that they are very much a "for-profit business" and you should have no illusions about that if you take your pet there for help. The first thing they ask about after getting your name and your pets name and why you are there, is your credit card information. One final thought......please carefully look over their other reviews here (I sincerely wish I had before I took my poor cat there) and then think about what you have read in these reviews a bit and then honestly ask yourself: "Why are so, so many of their reviews only one star?" T.S.

We just moved to the area and sent our dogs to All Tails for the first time this week. It's some…read moreof the little things they do that make this a place we'll keep coming back to. Things like a fenced in parking lot so in the event a leash slips you are worried about your pet running into the road. We've had to purchase different collars in the past to take them to daycare, at All Tails they already have you covered. Check in and pick up are a breeze. And most importantly they keep the environment safe for your pets! The products of all of that are peace of mind for us and tired pointers when they come home!

They take good care of our dogs and really seem to care and realize they are family…read more Thanks for everything! Will always remember.

Started to take my little puggle this year for her nails and highly recommend it to others. The…read morepeople were friendly and helpful.

I recently stopped shopping here…read more My vacation was disrupted for over an hour overlapping two days over the need to cancel / reschedule an appointment that was to occur over my vacation time... an appointment that I had canceled / rescheduled before leaving town but had not been fully addressed by Mutts & Co Grooming. I was told that even though I had grooming appointments booked for the remainder of the year that my July appointment could not be booked because I did not have a method of payment stored within their new online booking portal. Storing a form of payment on an online booking portal is not something I would ever do and did not appreciate the effort that Mutts & Co put into trying to convince me otherwise during my vacation. I was away for five days. I was interrupted during two days of my vacation over this matter. The unfortunate part of this story is that Savanah is amazing at grooming my fur babies; however, I will not place a method of payment within their online portal. I now need to make alternative arrangements for grooming which is not at all appreciated. Life is busy enough without arbitrary and unplanned side quests. Mutts & Co does offer a variety of healthy products for cats and dogs. They are good about assisting you to the car with large orders or even assisting with curbside pick up. However, all of the products that they carry can be gotten through online retailers. My only other complaint is that they continually store the shopping carts on one side of the store and shopping baskets on the other side of the store. Their shopping carts require the use of a shopping basket too as items fall through the shopping cart when used alone. Disabled persons have a hard time traveling to each side of the store to collect a shopping basket and shopping cart. I would point this out each time and would return to the same set up the next trip.