The previous owners of my dog brought her here so I kept the same practice. It was a smooth transition moving the previous medical records to my name. My dog is extra nervous about vet visits. They have put pheromones on a neckerchief, fed her spray cheese on a stick, and given her treats in an effort to make friends and try to relax her. It doesn't work, but they can give her an exam, give her shots, weigh her, and trim her nails. During the pandemic, no one was allowed in with their dog so I would call to say we were here, and a vet tech would come get her. The vet would talk to me in the parking lot afterwards. The park and call signs are still up (they tell me to bring her in) which I appreciate because as a stressed dog she tends to bark at other dogs that might be too close to her or me. We can slip in and go to the exam room quickly. Right now there is a respiratory disease going around making dogs ill and deteriorating rapidly. They have a sign on the door to not bring in coughing dogs. They obviously care about the safety of their employees and the animals in their care. Payment can be done in the exam room and a .pdf receipt is sent to my email which makes insurance claims easy. read more

Although I've always had positive experiences with our dog's veterinarian, vet techs and other front desk staff, today the front desk woman was an absolute shrew. I walked up to the front desk and interrupted her conversation about pasta that she continued until finished without even acknowledging me. I then asked for my dog's vaccination records and her heart worm prescription so I could start ordering it to my home instead of having to come in monthly. She not only couldn't comprehend my question but then scolded me for not calling ahead when I simply decided to drop by before picking up my toddler from preschool. Every other vet I've ever been to, in several other states, this would've been an in and out issue. Extremely unprofessional. As a former business owner of one of my front desk staff had acted this way towards a customer, they would've been fired on the spot. read more

Avery animal hospital is the best! We moved north, and tried a different vet. Needless to say, we will make the drive! They are always friendly, accommodating, and truly love their pets! Thank you for taking care of the newest member of our family! read more

Avery Animal Hospital - Veterinarians Near Me - Hilliard, Ohio

This Vet Hospital is on point with their customer service. They employ enough people to always answer the phone and get things done in a fast and timely manner. Today I was taking my Airedale to Petco for her spring cut. She's an older gal and is on daily arthritis medicine. Petco failed to tell me not to give her meds prior to her hair cut. I argued with them that it was fine and not a big deal. The only way they would honor her appointment if I could get a letter from her vet. Before he had a manager out I had Avery on the line ready to write the letter. Absolutely the best customer service I have had in town with a Vet or Veterinary Hospital. Thank you again Avery keep it up!!! Your so good at what you do!!! It also has been my experience that everyone at Avery really cares form the heart about your pets medical care as well..... read more

Terrible customer service. Rude front desk staff. Appears to have high turnover with vet techs. Service has seriously declined over the past 2-3 years. Now it's Just over priced vet care with attitude. The vets are kind and good, but support staff is terrible. My guess is it's a toxic work environment. Im moving on to another vet after using them for 10 years. read more

Recently moved to the area from downtown and wanted to switch vets to be closer to home and I have been blown away by the support from the vets here! I have been in quite a few times lately because of ear and eye infections for my pup and all of the staff/vets at Avery Animal Hospital have been terrific. Definitely recommend! read more

My Mom and I have been going to Avery for over 20 yrs and have always been super pleased. They handle everything from check-ups to the unfortunate time when too need to say goodbye to your pet with transparency and great care! Couldn't ask for a better vet hospital and the docs and staff are amazing. read more

This week i took my new 5 month old yorkie in for a basic check up, making sure she's 100% healthy. I feed both my yorkies a 100% BARF raw diet. We use nosades instead of vaccines and follow a holistic vet for immunity against parvo, distemper and rabies. We are a 100% vax free family so having a traditional vet respect our beliefs and choices is a big importance to us. The man we had was absolutely wonderful. (I'm mad i can't remember his name) He respected my decision and didn't push it. He understand that my dogs are under 6 lbs and vaccines can cause severe reactions that I'm not willing to test. Both will be receiving their yearly titer tests this October to prove immunity again though. The vet went as far as too ask me to send him articles, court hearings, etc from holistic and homeopathic vets around the world which i GREATLY APPRECIATED AND Makes me really trust and feel comfortable around this veterinarian office. They never tried to push their poison on us (heartgaurd, prescription food, or meds). Which i took away one star as they do sell these products and have them in the office on show case. Over all, I'm happy with our second experience and I'm glad i don't have to drive an hour to our holistic vet in yellow springs for just a basic check up ! If Avery animal clinic comments, I'd love if they would be willing to post my vets name as i forget it ! He took care of Elsa and Ekko on Wednesday at 10:30 read more

Avery Animal Hospital - Veterinarians Near Me - Hilliard, Ohio

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I have to agree with the other review- great staff, prices seem a bit high. We take our 2 cats to Avery and typically see Dr. Fletcher. He is wonderful with the boys. Last week we saw Dr. Vesper and he was just as kind. The veterinarians and the techs try to put as little stress as possible on the boys. They also talk everything through with us and make sure we understand the options for care. read more

Outstanding service! Compassionate staff who care about you and your pet family member. Highly recommend them!!!

I have been taking my pets here for seven years. The staff is very caring, and the medical care is top notch. The facility is also super clean. I can't recommend them enough! Your pets are in good hands if you take them here. read more

Avery Animal Hospital - Veterinarians Near Me - Hilliard, Ohio

This is the best place to take your pet. They are so kind and truly care for you and your pet. I had to put my 20 year old kitty down and Veterinarian Jennifer McLaughlin was so kind. We were allowed to come back with my kitty which I was concerned about because of covid. We all had our masks on. I even got a hand written letter from her. All the staff was amazing. I will never forget the love I felt even on one of the hardest days. I'm so glad I took my kitty there from the beginning of her life until the end read more

Dr. Fletcher and team are my forever vet! Amazingly compassionate and attentive I couldn't ask for more.

I have never trusted an animal hospital as a whole the way I trust Avery. I am always able to get my pets in promptly. The vet techs are gentle. I have two cats and two rabbits, and Dr. Ed Huschart takes care of my babies. He is knowledgeable when it comes to exotics (a rabbit is considered an exotic), which is a rarity. He goes above and beyond to make sure they are treated properly, and he takes the time to explain everything to me. We will be customers and patients for life at Avery! read more

Avery Animal Hospital and Dr. Huschart,DVM are compassionate, thorough, caring, professional, and very flexible in providing above standards of care services to our fur baby, BLUE. He has provided the upmost services throughout the years to the entire fur baby family. With the difficult times of pandemic he continued with flexibility to meet the immediate needs of our baby on a freezing cold windy day to come out of the warmth of the building and meet a senior animals needs without hesitation. Thank you so very much! Your loving care for God's creatures will be rewarded. read more

Avery Animal Hospital has saved the lives of TWO of my pets. 1 - Marlon, a 1 1/2 year old Newfoundland, became lethargic on a Saturday. We figured doggie flu. But on Sunday he was worse - wouldn't even get up and used the bathroom all over himself. Dr. Fletcher had previously given me his personal number. A short conversation and he sent us to MedVet immediately. MedVet rushed him to the back and a few tests later we discovered he had IMHA and without treatment he would die within a day or two. MedVet gave us one treatment option - $5,000+. We couldn't afford that. Dr. Fletcher gave them a call, then called us and gave us a second choice - one within our financial means. We immediately started treatment through Avery. The first few days were scary but then Marlon made leaps of progress. We saw Dr. Fletcher every 2 weeks and he was amazing. Marlon is now off all medicine (only 3 1/2 months later!) and while the disease could come back, for the time being he is happy and healthy and we owe his LIFE to the amazing care of Dr. Fletcher - even on his day away from the hospital - and the entire staff during our bi-weekly visits. 2 - Mister Mollie, a 6 year old (at the time) male cat, stopped eating and dropped from 13 lbs to 6.5 lbs. One vet couldn't figure out the problem. Finally went to Avery. The staff was amazing and figured out the issue immediately - a bad tooth and gum issues - and scheduled surgery the next day. Tooth gone, gums cleaned, Mollie is back to happy and healthy. I couldn't recommend them enough. Even on routine vaccines and spay/neuter trips they are amazing. They know you by name, they know your pet, and they're extremely knowledgable not only in health issues but also behavioral/training. There's always there for your furry family member. read more

The entire staff here is great. My dogs see Dr. Fletcher and they love to lick his face! All the vets are very knowledgeable and gentle with my dogs. They explain everything very thoroughly and help make you and your pets feel at ease. Their prices are a bit higher than other vets in the area, but the most important thing is I trust them with my dogs' health! read more

This place is awesome! They are so thorough and spend as much time with you as you want. We went in for our first check up and they spent an hour with us just talking through any behavioral issues we had with our puppy. We see Dr. Fletcher. He calls to check up on our pup and has even called in a prescription for us without seeing her when it seemed obvious what the issue was. Like the other reviews said, you can definitely find cheaper vets, but the care they give is completely worth the money. They LOVE animals and they do everything to make sure your pet is comfortable and happy while they're there. read more

Dr Fletcher and the staff at Avery Animal hospital are the best. Helpful, caring and always go above and beyond!

We had to make the horrible decision to put our dog to sleep. They were kind, efficient in the paperwork and took the time to help us grieve. Just today, 3 weeks later, we received a hand written note from the doctor who let us know she was thinking of us- we both became teary-eyed at the thoughtfulness. No matter the cost, that act of kindness showed me that our animals are being served by people who truly care. read more

Great facility, amazing staff, very competitive prices! Always trust them to take care of our pets. Highly recommended.

My husband and I have been bringing our two dogs to Avery for 3 or 4 years and we love them! All of the techs and vets are so helpful and warm and they take the time to explain things to you. I can tell everyone here truly cares about our pups and they aren't just trying to sell us something or make money. We recommend Avery to all our friends - best vet experience we've ever had! read more

We love taking our pets to Avery. They are very knowledgeable, caring and go the extra mile to ensure the best care for our furry kids. All the Vets & Techs are fantastic. They not only are incredibly skilled with the animals but also take the time to explain things to us and ensure our comfort with the information. You can tell everyone there loves animals as much as we do. read more

I love the Avery Animal Hospital! Everyone in the office is gentle and kind, I can tell that they really care about their patients. They take the time to make sure that my cats are as calm as can be before checking them out and explain everything they are doing along the way. I would highly recommend them to anyone who wants the best care for their pets! read more

Today was my first visit to Avery Animal Hospital, and wow was I pleased!!! I saw Dr. Fletcher, and he really made my super anxious dog feel more comfortable. He took the time to get acquainted with both me and my dog. He answered all my questions and have my helpful hints on things such as allergies, anxiety when I leave my dog home alone, etc! The staff was all incredibly caring and goes to great lengths to make you and your pet feel comfortable. They even allow for "happy visits" so that you'd dog doesn't feel like he's going to get tortured every time you walk through the door. It was very nice to know my dog was getting genuinely great care at an affordable price. After going to several different vets and not having good experiences, I was beyond happy to find this place. We will definitely be making this our new primary vet and will be back again very soon! Thank you guys! read more

I was initially highly impressed with Avery. I took both of our dogs there for 12 solid years. Looking back I now clearly see what I wish I would have noticed in the midst of our relationship with Avery. After years of being guilted into over vaccinating my dogs at highest industry costs, I called them out on their annual vaccine policy by backing up my argument with current veterinary evidence based literature. They eventually changed their vaccine policy after more than 10 years of over vaccinating my two dogs. But unfortunately, our relationship also changed around that time. After more than a decade of patronage, the techs started to give snotty mean girl interactions with me and my pets and it felt horrible. I stuck with Avery despite these things and their high prices because I still had faith in their vets. I even allowed them to do dentals with anesthesia on both of our dogs which with extractions cost almost $1000.00. Shortly after the dental was done, Avery vets admitted that they may have underestimated my rescued dogs age by SIX YEARS! We were upset that they didn't correct this error until after we chose to put our dog through a miserable and expensive pre dental work-up and dental. Then my rescue dog got sick. I went to my trusted vet at Avery multiple visits with my sick dog and the high cost Vet exams were rushed, careless, and ultimately missed the problem causing the dogs symptoms. I began the search for a new vet with a very senior and very sick dog. She suffered for months hopping from vet to vet trying to find a good fit. Ultimately our sweet dog succumb to her illness on Thanksgiving 2017 and we are still so heart broken. The vet who saw her last felt that her illness was likely related to an oral abscess stemming from the dental work done at Avery. We feel like Avery Animal Hospital failed both our beloved pets and our family. read more

All of the associates really care for the pets that they see. The front desk staff know our dog and cats names as we walk in the door, and the doctors take the time to sit on the floor with our pets to make them more comfortable. More than once they have gone above and beyond what we expected and provided services and follow up that we really appreciated. We wouldn't go anywhere else. read more

Avery Animal Hospital is a stellar clinic!! We started going to Avery about 3 1/2 years ago after getting our first boxer. We never had a dog before, didn't really know anything about the clinic, and basically chose them because of their proximity to our home. Our first appointment was with Dr. Fletcher. To say I was totally satisfied with our vet choice, would be a complete understatement. At that first visit, I could tell Dr. Fletcher was an incredible vet, very knowledgeable, and truly loved animals. He got on the floor, played with her, and spend a lot of time talking with me about food choices, socialization, training, and other stuff first-time puppy owners know little about. Our subsequent visits were just as great. We tended to get in with who ever was available for our schedules anytime an "urgent" appointment was needed. Sometimes it was Dr. Fletcher, but we also met with Drs. Vesper and Huschart who were just as amazing to work with. A little over a year after getting our 1st boxer, we decided she needed a friend, and adopted a very ill stray 6 month old boxer from a shelter. With her being so sick, we took the 1st open appointment at Avery, which happened to be with Dr. Fletcher. Her treatment ended up being a long, stressful process. Fletcher was wonderful to work with. He remained positive and refused to give up, even when we were starting to loose hope. He spent time researching rare diseases and consulted with specialists when we couldn't afford to take her to a specialist ourselves. Finally, we saw improvements and she suddenly came around! Dr. Fletcher and all staff at Avery far surpassed our expectations and went way above and beyond. We truly believe if it wasn't for them, she wouldn't be with us today, 2 years later. And, not only is she with us, she is completely healthy and such a happy, good-natured girl! A year ago, our first boxer developed a terminal illness. This was an extremely difficult time for us, but Avery Animal Hospital continued to surpass our expectations. They were so supportive and Dr. Fletcher made himself available at any time for questions, or just to update him on her status. He and the staff at Avery made such a difficult time as easy on us as it could have been. Both our dogs LOVED going to the vet! We have since moved to Colorado and are having a really hard time finding anyone who even remotely compares to the vets and staff at Avery! They are incredible! You will not find a more caring, friendly, thorough vet clinic! read more