I insistently drop off my gently used household items. The employees are kind and helpful with a…read morewide range of abilities so this is a great sheltered work space for them to be at. When I moved into a bigger house. I stopped and purchase some great furniture at very reasonable prices to hold us over. Till we bought new items, then we brought the older items back.

From the owner: Goodwill isn't just a store where you find incredible bargains like discount clothing for women,…read moremen and kids. Goodwill of the Finger Lakes, a not-for-profit organization, offers a remarkable way to make our community better. When you spend a few dollars at a Goodwill retail store and get a great deal on discounted clothing or make a donation of gently-used second hand clothes & other items, you'll be helping to change lives by creating jobs in our stores and funding innovative community-based programs. It's an amazing blend of entrepreneurship and giving back which feels good! So donate used clothes or other items at one of our drop off locations or come in to shop. Either way, you'll be helping to change lives in a big way.

Very comfortable facility. Very homey spacious and accommodating. I'd give this facility and…read moretheir staff 10 stars if I could. They took great care of mom in her final days. Could not recommend enough. Job well done and thank you. You are making a huge difference.

I don't think I could ever stop saying enough about the excellent care the Advent House provides to…read moreour community members that are on hospice staying in their home and the help and support their volunteers and staff give to their caregivers as well. Compassion, love, support and care are just a few of the words that can describe this beautiful and peaceful hospice home.

The clothing selection was very good quality, and decently priced. I might not have been the target…read moreage range, judging by the content of the store and the items that I found of interest, but they had very nice shoes, purses, sweaters, dress pants, and coats. They had brands like Ann Taylor Loft, Talbots, Banana Republic, Free People, Coach, and Michael Kors. In all, it's a very nice store with a nice selection.

Very friendly and helpful staff. Great selection of clothing and shoes, purses, jewelry and…read morescarves. Very clean and neat. The clothing g is like new. A great value for your money! Plus everyone seems to be so happy while shopping here.

This has to be the most beautiful, well maintained SPCA I have ever visited. The building itself…read morelooks epic from the parking lot. (And there is a good sized lot for parking, by the way!) Flowers were planted everywhere. You can see a big metal heart, a gigantic cow, and signs for the petting zoo and the farm walk. We started inside. When you first walk in you are greeted by the gift shop. Lots of fun things here. My daughter of course was totally entranced by this part of our adventure! Then we started with small animals. We saw bunnies, rats, ferrets, and turtles. They all seemed content and well cared for. Everything looked and smelled clean. They had hammocks, toys, food and water, and space to play. The kitties were next. Though the cages are always smaller than you'd like to see due to necessity, almost all of the them had a box, a bed, and a litter box, and quite a few were doubles that had places to climb, toys, and "privacy" visors for kitties who just wanted to nap in peace. There were a couple of larger rooms with cat towers and other fun things for free roam time and visitors! We saw the dogs last. There weren't too awful many, and most of the rooms were signed "staff only". So that part was a little bit disappointing. I would have loved to have a little more interaction with the pups! We wandered outside after that to scope out the petting zoo, which was closed at the time of our visit, and then the farm trail. We LOVED this part, as we got to see horses, cows, pigs, and ostriches! There was also a really beautifully done pet cemetery, complete with "rainbow bridge". If you're an animal person this really tugs at those heartstrings. You know what I'm talking about! The whole farm trail was just so beautifully done and well maintained. And it made for a decent walk, too! On our way back to the parking lot we saw some other things that caught our eye, like sidewalks bricks that were laid "in memory". Right next door is a playground, too! Absolutely 100% recommend for pet adoption, volunteering, or if you are just looking for a fun place to meander like we were.

They steal people's pets and lie to people and have no compassion. Someone brought in my well taken…read morecare of pet who wasn't the owner and they said ok. When I called they said they didn't have my pet. I gave them my phone number just incase and when he was brought him, by someone who had no permission to, they purposely chose not to call me. They then said to me and the co-owner we're not permitted to have him returned to us. They also lied and said the co-owner went into Lollypop yelling and cussing. This is a lie because Manuel has never been to Lollypop Farm. This just proves what I've been saying to Manuel for years; there are no decent White people in Rochester This means if you're in a bad marriage or whatever and your violent ex drops of your beloved pet as revenge they're not giving it back cos they sure didn't care to bother letting me know or returning our pet to us when he was illegally brought in May they all suffer from stage 4 cancer and may this facility be shut down, and trust me read all the 1 star reviews. Also, I assist police departments on solving cold case homicides. I said to a homicide detective in another region of NY I'll never never assist on cold cases in Rochester because Fairport, NY police work for Lollypop Farm and well, yeah this and other 1 star reviews explains all you need to know

Easy to bring donations to staff that assisted to place inside. Location was easy to find . Staff…read morewas helpful and personable

I usually drop off donations at the Victor or Henrietta locations, where the helpers are friendly…read moreand appreciative. The employee at this location was neither. I don't recommend donating here.

Everything you need for a small event. It was perfect for a baby shower. Plenty of parking and nice…read moreoutdoor space. The kitchenette made everything easy.

We used this location for a wedding shower. It was beautiful, and perfect for the size of our…read moregroup. We saw bluebirds, too!

In January 2024, I woke up in the middle of the night with chest pain and a heart rate too rapid to…read moremeasure. I called 911 and was told paramedics could come and take my vitals. Perinton Ambulance arrived, talked to me at my door for a minute while I was in deep distress, and then told me they could not take my vitals unless I consented to an ambulance ride to the ER. Then, they got back in their rig and waited like an Uber driver while I personally struggled to get dressed to go to the hospital (it was 3am) - completely alone, during a state of terror and pain. But that's not the worst part. 2.5 YEARS later, in late May 2026, I received a call from a debt collector saying I owed an unidentified business $2,300. At first, I thought it was a scam, as my credit is good and my credit app showed zero delinquent accounts or active collection attempts. But after calling them back and providing scary personal information, I learned they were collecting on behalf of Perinton Ambulance! I was shocked - as I had high-quality health insurance coverage then (and now) and my ambulance copay at the time was just $150. In addition, I never received any call, email, or mail from Perinton Ambulance since 2024. The first notice I received was from a debt collector, which could have led to collection or credit consequences - especially since I assumed it was a scam, in this day and age. I had since moved to a new city, and had different health insurance now, so I spent the next hours looking for old paperwork, and waiting on hold with my old insurance company. When they were finally able to confirm my account, they were able to find the claim and told me that their records showed the claim had been processed/paid and that my patient responsibility was only my copay - especially over 2 years later. What transpired next was just as shocking - the helpful health insurance rep offered to call both the debt collector and Perinton Ambulance with me on the line (she was amazing). But the debt collector was of little help - they said I had a right to appeal and would receive an "appeal packet" in the mail within 30 days, wonderful. Then we tried calling Perinton Ambulance. Eventually, a man named Robert called us back, and I am still stunned at what he said. I merged the call with the health insurance rep and Perinton Ambulance, and then I was a witness to an outrageous argument between the health insurance rep and "Robert," who claimed Fidelis had only paid them ~$150 (my copay amount), and when they were unable to attain the charged ~$2,300 from my health insurance - even though they could see that contractually I only had a $150 copay and Fidelis told them in 3 different claim adjustments that I was covered and only owed $150 - they had no choice but to come after the patient for it. The Fidelis rep then proceeded to politely reprimand the ambulance worker, saying that the issue should have been escalated directly with Fidelis through proper channels - not pursued against the patient. A heated back and forth ensued with me just caught in the crossfire, stunned. Fidelis said they would be escalating to their grievance department and filing a complaint with New York State on my behalf. Robert sounded frustrated and said "they'd call me back," and became defensive, and when I interrupted calmly (as I sensed the call was about to end) to ask for his name and phone number, or the name of a manager, the call suddenly disconnected. This whole process took ~3 hours during a work day, looking for old files, and navigating phone calls with old insurance companies, opaque debt collectors, and ambulance companies that don't answer the phone. The medical system in this country is broken, and if you're not killed by a heart problem (terrifying enough as that is), you might feel like you are slowly being killed by the Kafkaesque, dystopian, predatory system we ironically call "healthcare" in this country.

When I was physically assaulted someone else called the ambulance for me. I deliberately refused to…read moreget into their truck because I knew they'd slam me with a bill. What I didn't expect was many months later they would bill me anyway for treatment I never received. They even got my address wrong. It was thanks to my mail lady that I even got their bill. I thought it was scammer impersonating them at first so I called them to confirm. To my surprise they were actually billing me for services I never received. I can say their billing department is simply terrible and bereft of humanity.