First, my apologies to Sharonda S., I cant imagine losing my mom, then someone making my situation…read moreworse by Not keeping their word. This place needs to be shut down and reported! No One should receive money for poor service and NOT doing their jobs. I almost feel like it's my duty to make sure they no longer have donations, charitable events, and/or sponsors Ever Again. Last night was the second time I used DonateStuff/Purple Heart, only to see my items still on my lawn the next morning. The first time, I was in an apartment and guaranteed by someone on the phone that someone would "show". They did NOT show and I received a FINE from my apartment complex. I contact someone higher up and cannot think of the contact information and they resolved the situation immediately the next morning. That is the reason why, I gave them another chance BUT now I do not think anyone deserves a job or profit over there. It is using people whom actually been through something (Vets,Lupus, high risk children, etc) as a pawn and making a profit WITHOUT helping and providing for them. It's NO WAY, the way this is ran, they're actually giving to the Organizations and I wholeheartedly believe that. And I ONLY donate quality items... I am done.

I called Purple Heart/donatestuff (Houston) to schedule a pickup. Long story short, I labeled all…read moreboxes and put all of the items on the porch before 7:00 as instructed. I called around 5 pm because no one came. They said they didnt have a code to enter the gate. (which they didn't need because its manned 24 hours AND they could have called if they did in fact come by) I rescheduled for the next morning. I informed them that I had ALOT of boxes. I moved them back inside and out the next morning. The truck arrives around 4pm. The driver gets out and proceeds to let me know he cannot pick up all these boxes and I will need to call and reschedule a pick up for items he can't load. I explained that I informed the office on a couple occasions that there were ALOT of boxes. He said it's their problem in the office and it happens all the time. His attitude from the time he arrived was grumpy and rude. He then proceeds to put a couple boxes on the back of his truck, climbs up and throws the boxes to the front of his truck! I heard glass breaking and I'm pretty sure most of the items were damaged! These items were not junk and were in perfect condition. We were moving and I was downsizing in a lot of areas. So I started putting the rest of the boxes in the garage so he could leave. I was shocked and I will not be calling them in the future. I called because I have a son that was in the army and I wanted to offer support to their cause. These items could have helped several families. Needless to say I did not call them to reschedule the pick up. I did use another company and they were courteous and happy to assist.

do not use them!! they peomised to pay the last 400.00 of what i owed in rent. they will tell you…read morethe check is in the mail. and it never arrives you cant reach anyone, and they never return medsages. dr. lane littleton will pray with you and pretend to care. after they take your 89.00 they will send you a letter to give to the judge. my judge never hesrd of them. this is a complete scam. beware!!!!

From the owner: Emergency Rental Assistance Financial Case Management Social…read moreServices Of America Treatment for financial case management involves a systematic approach to assist individuals & families.

I've donated at several Gulf Coast Blood locations, but the Pasadena spot has quickly become my…read morego-to. It's quick, easy, and perfectly located on my way home from work which makes it almost impossible to use the "I don't have time" excuse. The team here is genuinely kind and attentive. From check-in to the chair, everyone made the process smooth and comfortable. On my most recent visit, I donated platelets for the first time at their request and it went great. They explained everything clearly, checked on me throughout, and made sure I was comfortable the whole time. Giving blood or platelets is such a simple thing to do that can make a huge difference for someone else. The Pasadena team makes it easy. If you've been thinking about donating, this is a great place to do it.

7/3/2026 I love the experience at this location Pasadena,…read moreFairmont. The entire staff is amazing and very supportive. I would like to say a special thank you to staff members Sharon and Jennifer who took great care of me during this donation. I highly recommend this location.

They are FRAUD when people are not there for the full 90 days they still count them as there…read more.. Their whole building had almost no one in it and they said they had no availability but clearly had rooms cleaned and no one to fill them. THEY SHOULD BE CLOSED DOWN.

My u boyfriend went to get food box from here. I was not impressed by what I saw. It was mostly…read morebread and junk food.. No meat. No vegetables or fruit. No eggs or cereal. Ha8r conditioner. No shampoo IF they are just gonna give away shit. What's the point?

****WOW**** Some interesting people, but overall the same…read moreold crap. Oh whoa is me, it's their fault, I'm treated so badly. Come on wake up, stop crying. You make your bed to lay in it, man up big boy britches

The place is closed now and either someone needs to go rescue the place or it needs to be torn down…read morebecause it is slowly becoming a really big eyesore! I prefer someone to take it over though. It will probably require a lot of work to get it up to code now.

Promise Of Clear Creek a such a wonderful place for help, the staff is super friendly and extremely…read morehelpful. I would recommend this place to anyone that needs it. Even if it's just to talk-they listen. Thank you so much for everything you've done for me and my family.

From the owner: Family Promise offers a self-sufficiency program for homeless children and their families. We keep…read morefamilies together and help them re-build their lives back to sustainable independence.

Walked in for the second time in a month. First time it was packed and I looked around for specific…read moreitems but did not find. Cashier was polite and was greeting customers walking and leaving. This time around I still didn't find what I needed yet it was pretty light traffic. I like the layout of clothes, but not all the glassware and housewares since they are spread out with no order. Really decent prices.

My name is Wayne Anderson , and I am a graduate of Pasadena High School a few decades ago …read more I shopped in this store two times in late 2023 . I experienced a very organized and very Clean Store. All employees were very polite , and helpful . I bought clothes and shoes for half the price of buying new ones "made in China" , stuff , that is often way over priced , and wears out WAY Sooner ! Try them , you will be glad that you did ! Wayne A.