It's pretty firmly established that I have a love-hate relationship with most Goodwill stores. As an organization with a central mission of "empowering people to increase their independence and reach their potential through education, health and employment," I often feel like Goodwill falls woefully short of this mission in the operational aspects of the average Goodwill stores. A good majority of the stores are incredibly lacking in terms of accessibility and while they do employ and train folks with disabilities I've often found the stores quite dismal in terms of basic work skills that would allow individuals to enter a more competitive work situation. In short, I don't believe Goodwill stores tend to live into their stated values. However, there are always exceptions and I believe it's important to acknowledge these exceptions. My visit yesterday to the Goodwill on Michigan Road was a noteworthy exception. This particular location is, I believe, an older location. It's in a free-standing building adjacent to Lowe's and Aldi. There used to be a fast food restaurant directly in front of it, though it has since closed. This seems to be a smaller location than some of the more recent spots, though I did notice they seem to have a larger than usual storage area. There are a handful of parking spots up front and they do meet ADA guidelines - strangely, this is not always true at Goodwill. They do have the usual appropriate curb cuts and nearly every location, possibly every one here in Central Indiana, has automatic doorways. Because this is a smaller location, it's organized a little differently than many locations. You still have clothing for women on the right, for men on the left, and housewares toward the back. The cashiers are close to the door. This is fairly close to other interior layouts, however, it's different enough that I actually had to look at signage. While I don't get to this area often, I grew up in this area and it's a weird mix of slightly challenged neighborhoods, working professionals, and healthcare with the nearby Ascension campus. I did find aisles a lot tighter here. That makes sense considering the issues with size, but it makes it hard for wheelchair users like myself. Several times, I had to either exit an aisle or not enter one because I couldn't pass through it. However, there was a lot to like here. The clothing was generally in good shape. It was mostly sized accurately (a huge issue for Goodwill). This Goodwill seemed fairly well staffed (though they are hiring). I did not see the usual "apply here" kiosk, though I may have just missed it. The employees here were friendlier than I often find in Goodwill stores including a positive management (or leadership) presence. I was particularly impressed by the cashier, a young man who went above and beyond in customer service to the point of even assisting me as I returned the cart after getting them to my car. He was friendly, helpful, and I could easily see his skills transferring to a more competitive setting. I tend to think Goodwill is overpriced. This has been exacerbated by the pandemic - jeans for $7.99? I don't think so. While you can still certainly find good deals, given that Goodwill does tend to have major issues with accurate sizing I tend to shy away from anything too expensive in clothing. The 50% off Saturdays, I believe, are still on hold. They do still have Goodwill Rewards, though even the rewards have lessened since the pandemic. Essentially, you shop and donate to Goodwill because of the mission. It's a "feel good" thing. They tend to be the priciest of the thrift stores, though to be fair they also do MUCH more for the community than most of the thrift stores. Here in Central Indiana, that includes the Excel Center, Nurse-Family Partnership, Job Training and Support, and other services. While I've definitely had my issues with Goodwill, I found this experience to be an overall positive one with a clean store, friendly employees, and customer service indicative of people actually being trained and equipped to improve their lives. read more

This Goodwill store has the friendliest employees and the most organized selection of merchandise of any Goodwill I have ever shopped. The delightful Ms. B in housewares does a phenomenal job. That section is simply beautiful. Associate Sam is sweet and friendly. I'm so glad I met him. The whole experience just made my day!! read more

I've seen a fair share of Goodwill in my day (love them) and this one is pretty stand/what you'd expect from the pack: clothing, shoes section, furniture, decor, entertainment items and so on. During this particular visit, I was looking for something I've never paid attention to before- baby clothes. Jackpot, as I hoped, they have a decent sized baby clothing section with plenty of onesies, etc for around $1. I'm finding that I have an aversion to the thought of spending more than $1 on A piece of fabric that will quickly be pooped on and then grown out of in a few weeks. It appears that Goodwill is currently on a hiatus from hosting their first Saturday sales (50% off everything) but I'll be keeping my eyes peeled. This particular location is also conveniently located next door to a Lowe's and Aldi...and around the corner from Trader Joe's. In summary: not the fanciest/shiniest goodwill I've ever been to but it certainly is still worth a visit!! read more

This is a good Goodwill with an abundance of frames. Woo boy, so many frames. Fortunately, the frame section is usually the first section that I hit, so this Goodwill is my jam. They also have your other non-frame goods, like clothes, knick-knacks, mugs, dishes and furniture. The women's clothing section was decent, and I saw many nice pieces. This Goodwill is tucked behind and catty-corner to the Lowes, so you might miss it if you're not looking. read more

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Ehhh this store is so so..... I've been to better ones. The one up the road on north Michigan actually has a lot better quality items. It's worth the drive north to get better finds. This store leads more towards junk unfortunately. Still worth the hunt if your up for it I just wasn't as impressed as I could've been. ;) read more

I drop off items here on a regular basis and the staff are always friendly and helpful in getting things unloaded and making sure I get a receipt for the donated items. I also shop here for sweatshirts to stay warm at the start of races and then toss during the first mile. We're told that these are gathered up from the course, washed and donated back, so I consider this a "sweatshirt rental". I've been impressed with how well organized the merchandise is at this location. I never have trouble quickly finding what I'm looking for. read more

The staff was very attentive and kind. Shout out to Sam for great customer service with a smile!

I typically only go here on the 1st Saturday of the month for the half off sale. Its not my favorite of Goodwills, I typically have a hard time finding things here. If I do find something the way they have their line set up, takes forever just to get to the register. The employees are typically friendly and the store is generally pretty clean appearing. Parking is ample, although on the 1st Saturday it is a bit more difficult to find parking and you may have to make your own lol read more

I would give them a zero if I could. Went to donate. Employee extremely rude. Would not take half of my brand new items. What's the point of a donation center? Don't bother donating to this Goodwill. read more

If you're looking for me on the 1st Saturday of the month, rest assured I'm in a Goodwill somewhere getting a fantastic 50% deal on something. There's also Wednesday senior citizen discount and Friday Facebook coupons. read more

Goodwill Store - Champagne glasses! - Thrift Stores Near Me - Indianapolis, Indiana

First Saturday of every month is 50% off. I scored a beautiful, mint condition coffee table for my bird room for only $7.50. Just try not to get run over by elderly ladies with piled high shopping carts. read more

Awesome everything! Indy has wonderful shops like Goodwill! I stayed at the extended stay on Waldamar rd..so I picked up some kitchen supplies..all for under $15. I was able to cook every meal. It made my stay just perfect! read more

Typical Goodwill but this one has a great selection of dresses. There is a "color of the week" which means any clothes/items with that color tag are half off. If you find something you love get it when you see it, it'll be gone quickly. read more

Very friendly atmosphere. I like it a lot. I found really good deals! I got the rewards card from a new employee and helped him to practice. I will be back! read more

Well kept with lots of choices. While everything is organized by color, but that's normal for any Goodwill, it is all clean and keeps you wrapped up for some time. Go to explore! read more