Great customer service Amazing prices…read more Good selection Friendly staff Highly recommend the place

All-in-all . . . prices are just average and they "mark-up" the price of the products so that…read morethey can "mark-down" the price, making it seem to the consumer that they are getting a deal. Selection of products is very average, noting special at all. Finally, the manager, I think his name is Josh, is exceptionally curt and rude. He has a clear sense of unwarrented entitlement and absolute no customer rapport. ALL-IN-ALL I'D RECOMMEND YOU JUST WALK PAST THIS STORE AND PURCHASE AT ANY OF THE OTHER STORES IN THE AREA. If I could have given a "0" stars, I would have done so.

My go to store is usually Oaklawn but I've moved and the Park Lane location is less than 5 mins…read morefrom my home. This is my first time patronizing this location and the last. I placed a pick up order, received an email saying it was ready and that curbside was available. I arrive and see there are spaces up front but none are labeled curbside nor do they have a number. Therefore, I walk in to pick up my order; heading straight to the pick up counter. There were several people standing there and no one acknowledged me; even after I said excuse me several times. After a good 10 mins a woman finally responded and said "he would need to help you". Okay but who's he I asked? Then she directed me to another guy who literally said "I'll be with you in a minute" all the while keeping his head down before he finally lifted his head barely to look at my phone screen. Then he handed me the bag. No thank you. Have a nice day..have a bad day. Nothing. We're all tired and there's a lot going on the world. However, poor customer service when you work in a customer facing job is inexcusable. Especially when you're only asking for the bare minimum as a respectful, paying customer.

I have been a loyal customer for many years. I was in Dallas for work and went to a store to…read morepurchase drinks with my sister and a friend. we were not able to purchase because o e person who we not purchasing anything did not have id I was holding the bottles and paying she was just standing with me but I could not buy. it was very disappointing espaclly because I drove past 3 stores to get there Because I like shopping here.

I live just around the corner from this Majestic, so I started coming here purely for the…read moreconvenience factor. Now? I come here for the service and products. Craving a pinot noir but want to try something different that your regular go-to bottle? Just ask one of the SUPER helpful store associates and they'll find you a perfect bottle. A few nights ago, I couldn't decide if I was craving liquor or wine, so I sent my BF to Majestic to "surprise" me. After some frustration he said he finally asked one of the guys working. What does he come home with? A handle of vodka, a bottle of tequila and a nice pinot. YAY! Thanks for guiding him the right way, Majestic. Another plus? They allow dogs in here and they keep treats on hand to make your pup happy. As long as I live in the neighborhood, I'll keep coming to this Majestic. And if I move away? I just might make the trip over here for the great service!

After years of being a great place to buy liquor, Majestic is closing down this store. They are…read morecurrently having a good sale on their remaining booze but there isn't much left at all.

This isn't my usual Total Wine, but I have been here for a couple of classes and a quick stop a…read moretime or two. Not as big as the Euless or Arlington stores, but it has everything you expect from the brand. It is clean, well stocked, and has helpful employees. I can always find something new and interesting here. I also love coming to the classes at any location. You try all kinds of great things, have a snack, and learn a thing or two. If a particular class is sold out, closer to me, it is usually available at the Irving location. That is one of the benefits to a smaller store. It is in a shopping center so parking is easy, and they have curbside pickup if you are in a rush.

I really like this Total Wine. It is one of the newer, nicer locations. The store is always well…read morestocked and has good customer service. I went there and bought a couple bottles of wine for under $10 and went to a friend's for wine down Wednesday.

With craft beer cellar gone, this is the ONLY place I've seen near East Dallas with a great…read morelocal/regional craft beer selection. Right on Greenville. Highly recommend for craft beer lovers.

This is the best C-Store on Lower Greenville~ Hell of a…read moreselection of wine & beer. You won't need to search everywhere for the unique drink you're wanting... Good Family Run Business. Give them a whirl! Liquor store coming soon next door!

I bought 2 Nolet gin bottles and 2 seals were missing and 1 seal was on the a bottle. I called…read moremanager John to replace the bottle that was tampered and he didn't want to replace the bottle. He told me to go through the distributor . It's sad that managers don't believe in customer service. So check your merchandise before you buy . Even if it has paper around the top that's hiding the seal. Bad customer service.

They get a pass on their overpriced allocation bottles. Weller of any proof should be no more than…read more25% over MSRP. But I have to give it to BD, prices on other great bourbon and booze, beats the big guys like...well you know the multi-store chains. Not much in decor and finishes but I'm not there to get cozy, I'm there to get booze and a deal too. WIN. Staff has always been friendly to me, not pushy but also not aloof.

Quick in and out on a Thursday around 1:50/2:00 pm. December 2021…read more Parking: shared parking. It's in the same parking lot as Walmart and a few other businesses. Conveniently located. Atmosphere: Small store, nice selection. Music was a little loud- ethnic, so I was jamming nonetheless. Customer service: Owner was visible, at the counter as we entered. She spoke as soon as we entered. Very professional, cordial. Purchased: house margarita ($4) , peach crown ($30.99) peach Ciroc 750ml ($45.99) Margarita was $4 and tasted good, but lacked alcohol. She sells those behind the counter. I think this is a GOOD idea, honestly, and haven't really seen it happen in liquor stores, so I like it. I hope she keeps doing this - maybe have an option where we can pay $2 for a shot to add in there. (Please consider this upsell) Only con: I like my prices posted on the item or the shelf so that I can make my decision right there. We had to take things up to the counter to get them priced. I will be back to support this business- I'll buy my Peach Crown from here, definitely !!!! That's about the price I pay other places- maybe a few dollars extra, but I'll shop with P for that. I understand why the prices are what they are. Support small, black owned businesses so we can be the change we want to see.

Love this place, just right down the street from me. Love the ladies working inside - sweet and…read moredown to earth definitely will keep my business

So happy to have this little wine market in our 'hood. The…read moreowner is lovely and really informative and they have a great selection of wines to choose from. They are pretty active in the community too, which is a huge plus to me. They also hold wine tastings with cheeses, crackers and fruit for pairings and provide details of the wines. If you are in the area, I definitely suggest stopping in to see if you can find a favorite wine. This little wine market is a great addition.

As I normally travel to Central Market or Whole Foods for wine, I was really happy to see a local…read morebusiness in the area that looked promising. You can't beat the convenience of it being right in the neighborhood. Unfortunately the prices are just too high. I'm happy to pay a couple dollars more than I would pay at Central Market in the name of supporting local business, but a 30 - 50% markup on retail prices is just insulting. Especially with a Tom Thumb right around the corner that has a totally decent selection. It may not be as fancy as some of the wines at Chelsmati's but I don't need to be swindled to feel fancy. The customer service wasn't bad by any means, but didn't give me any reason to return.