Service was great and price was right. They even finish the installation and alignment an hour…read morebefore I was quoted. Marcus was very helpful and is doing a great job!

I made an appointment to have my tires rotated that I purchased at the Scarborough location. I…read morecalled to see if they were not busy could if bring my car in at 2pm Vs 3pm and Jordan said sure. I arrived promptly at 2pm and by 2;45Pm i was still looking at my car the parking lot. I asked Jordan why he told me to come in early because I could have worked from home and just bought my car in at 3pm as planned . He blew up, walked into the garage and starting swearing and that he would just push some through, it was the busiest part of the FU$#%king day, etc. The reason I was upset is that I called first to check their schedule. My tires cost almost 2k ( Continental high Performance) . I WILL NEVER EVER BUY TIRES OR HAVE MY CAR SERVICED BY THIS COMPANY AGAIN!!!

Had a bunch of work done and found that my vehicle was leaking oil after the work was completed…read more Normally, you'd think that would lead to a negative review. I brought the vehicle back and it turned out it was a bad gasket on a plug. The folks at the shop were great. They found the issue and corrected it right away. So far my experience with them had been fantastic, with one little snafu that could happen anywhere.

DO NOT BRING THESE PEOPLE BUSINESS. GO SOMEWHERE ELSE. These people are money-hungry con-artists. I…read morejust needed both of my headlight bulbs changed, i scheduled an appointment yesterday to have this done, they told me it would take about 30 minutes. After 45 minutes, they called me and told me it's going to be nearly $400 for the two light bulbs, and that it won't be done for another additional 45 minutes. I have places to be!!! Don't be the next victims of these people who see customers as noth but $$$. My only concern is that after reading this review, the mechanics are going to steal stuff out of my car. I can't imagine paying $400 that I don't have for headlight bulbs, the only reason i stayed to have it done is because i already wasted so much time on this already. UPDATE: they charged me over $400 for two headlight bulbs, kept me waiting for over 2 hours, and generally treated me with the utmost disrespect and lack of care AND GET THIS, THEY ONLY CHANGED ONE OF THE LIGHTBULBS. I got completely robbed and I am surprised this is even legal. shame on you guys.

called and got an estimate, same day appointment, only about a 30 minute wait and the price was…read morereasonable. the mechanics were very straightforward with me about what could be done. they had Apple Pay and took credit cards.

Super kind staff, when we got a flat at 3pm on a Saturday they had us in for a consult. They…read morecouldn't replace the tire on the spot and the hole was too big to patch but they gave us everything we needed to make a diagnosis of the problem and advised us how to get home safely on our spare. They wouldn't even let us pay them for the time. Thanks for the care Sullivan Tire

My first time to visit and all the guys were very helpful, cordial, and professional…read more I was in and out quickly which, on this particular day, was important. Really, I'm grateful for all they did. I'll be back. And thanks to the great team I encountered!

I had a great speedy oil change at this location! The team member ( Sierra) was very good at her…read morejob and did it with a smile the whole time! I knew I was in good hands when she showed me my filter and explained a few details. I'll definitely be going back here for my next service needs

I always tend to get oil changes when I am in Maine or New Hampshire because they are a tiny bit…read morecheaper and since oil is through the roof, oil changes are up as well. Anyway, this is one of the best rated Prompto's near the Maine coast so on a recent visit we hit this place up. They were prompt, courteous, cheaper than Mass and there were no surprises. They told me I didn't need an air filter, either kind, which is good because I replaced them recently. It's funny how an absence of being scammed in 2026 makes an oil place good...but these guys were working hard to get people in and out quickly and that warrants a 5 star review...and I would definitely go back!

very efficient and friendly. it gets a little busy so aim to go early afternoon as opposed to the…read moreafter work rush. very easy to find and multiple locations.

My oil leaked all out of my car after they changed it. They were negligent! The staff was friendly…read morebut come on....get it right

Great place to stop and get your car serviced. Friendly staff and make recommendations as needed…read more Never had a bad experience. Priced well and easier to get into than a service shop

These guys seriously saved the day for us. Our battery died first day of vacation. We still had…read moreover 100 miles to go. They were honest and helpful. Got us back on the road in 30 minutes. Devan is a star helped us right out. When I move to Maine in the future they will have my business

I went to buy a tire to replace my worn out spare what a bunch of dummies at Walmart auto center…read morethey had everything mix up DONT GO HERE THE WORSE SO CALLED SERVICE TECHS ANYWHERE

Let me tell you, I have been to so many mechanics over the course of my life as a used car owner,…read moreand I leave disappointed and ripped off 99% of the time. This business was different from beginning to end. The owner is a great guy and makes you feel comfortable and heard. Really awesome customer service, very upfront, and very fair pricing. I really appreciated the quick turnaround time, and the honest opinion on what was going on with my car. These guys really know their stuff and it was awesome being able to bounce ideas and troubleshooting off them. I don't live in the area, but would 100% recommend to all with car troubles.

My partner and I had a flat tire when we pulled into Portland for vacation. We had a hard time…read moregetting an appointment within 4 hours at other places, so we walked to a coffee shop to camp out and saw this place across the street. They were able to fit us in within the hour and gave us recommendations on what to do until then. Turns out there was nothing visibly wrong with the tire, no holes or anything, so they couldn't do anything on the spot. They didn't charge for the inspection and filling up the tire. We very much appreciated their help and are glad to know we can wait until we get back to deal with the tire instead of worry all weekend. We definitely recommend and would come back if we have a problem (hopefully we don't). Very friendly, great service.

We had an emergency RV tire problem on July 3rd and the manager here was great. Saved my backside…read morebecause he mounted a new tire (good price) in under twenty minutes while my angry wife sat at the RV in 98 degree weather. He was also a source of information about our itinerary. Nice guy. I can't say enough about him and his treatment of us compared to the first shop we tried.

Over the weekend, I got a flat tire after bumping into a curb and cutting the sidewall of my tire…read more The four tires that I had on my vehicle were about 2 months old and had about 1,000 miles on them tops. I originally bought them from somewhere else but I had a donut on the vehicle so I didnt want to drive too far to get a new tire. I went online on Sunday and booked an appointment for Monday at 9am and the website stated that they carried the tire and looked like I was in good shape to have it replaced and put onto the vehicle. I was sadly mistaken. When I got there at 8:45am for my appointment, I was greeted by a gentleman that stated he was training to take over a location and even quoted the wrong price for the tire because he was from NH and forgot they didn't have sales tax. He then stated that the employees that were to put the tire on the vehicle wasn't here until 9am (the time of my appointment) so I went into my car to wait for them to arrive ... about 9:20 I walked back in to ask if they had arrived, he stated that they had not so I guess I needed to wait a little longer ... he then came out to me to tell me that he talked to the manager (that he was covering for) and the manager told him that we would need to replace all 4 of the tires and couldn't just do 1 of them .... WHAT? When I asked the reason why, he told me that it was "the policy" and couldn't help me unless I bought all 4 ... and even if I did accept this egregious offer, the people were not even there well past when they were supposed to be there for their shift. It made me feel like they are short staffed so they didn't really want to help me in my time of need. I then had to go to another tire place across town and risk driving more miles on the donut tire. I just felt that first, the website was misleading, second the customer service was just bad and third not even an offer to make good for it somehow for the inconvenience. Clearly, I will not be coming back here.

Plenty of parking and great prices in gas…read more Only down side of the gas station is it's always packed. The store is clean and has a great selection of just about everything. Customer Service desk always friendly

Visited Sam's with a friend that has a membership. (Thanks Molly!). I do like a few of their items…read moreand love the Members Mark products, however, they seem a little pricier than another big box (BJ's where I have a membership). With that said, the site is clean and checkout quick. Good stuff!