We went here a few days ago for some basic services including a tire rotation, alignment, and an…read moreoil change. In the past, we have always had great experiences with NTB, so we decided to give this location a try since moving to Pittsburgh. The service was excellent! They were able to get us in the same day we called and have the car done within just a few hours. The staff member helping us was able to give us good advice on a new brand of tires and explain the differences between the options. We were very satisfied with our service here! I would definitely recommend this NTB! This will be our new go-to place for auto services.

NTB/Mavis tire McCandless Pa…read more I got screwed over one too many times today. On 7/19/26I had a blowout on my camper trailer on rt119 so we take all the wheels off I took them to NTB in Mt. Pleasant PA told them to put 4 new tires,valves stems on them. They were real nice and got right on it said it would take a half hour to 45 min. I went got lunch when I got back they were done and it was pouring down rain so I paid them and backed in they loaded them into my truck.Long story shorter 40 miles away I'm on the turnpike and the dry rotted valve stem breaks now we are 1 foot off the white line changing a tire again. I went to NTB McCandless on 7/22/26 I told the girl that was at the desk the whole story and first she told me she as short staffed then it went to she would have to check with her manager to see if they would fix it so I came back on 7/23/26 spoke with the manager told him the whole story and he said he would take care of it but once again short handed. I totally get he is having issues at the store because he told me himself. So he made me an appointment for 1:00 on Sunday 7/26 I was there early and had an infant baby with me so 2 hours later the girl comes back tells me everything is done the tire were in the back of my truck and was ready to go. I specifically asked her if they balanced the wheels she assured me they were balanced so I left without checking. We went to put them on the camper and there were not any wheel weights on any of the rims. Go back at 8:00 this morning 7/28 1st one in the door and the same girl all 3 times which is my 4th time back to NTB McCandless she proceeds to tell me that my tires were balanced on Sunday and I would have to wait. When I told her this was my 5th F ing to NTB to get my tires fixed. She immediately said I was not going to talk to her like that,she said I had to leave. I told her after 5 trips to get tires repaired I was not leaving until they were balanced I walked outside backed my truck up to the door opened the tailgate and sat on the curb to wait.Then the next thing I know is 2 McCandless police officers are giving me my last warning to leave or be arrested and have my truck towed and if I step foot on NTB property I will go to jail. AS MUCH AS I LIKE A CHALLENGE my meds are working and I had better things to do so I declined and left. I go 22 miles each way to NTB Cranberry I told them the whole story and Ashley said she would have it taken care of it if I would leave them and come back so I did. I went back later in the day she took care of balancing my tires with no problem. While I was there I asked her for the regional managers email address she said she would have to call him to get permission to share his information.She came back and told that he "was aware of the situation and declined to give me his information" not even allowed to have his name or email I just wanted to make him aware of what happened and I would have left it at that. Like I said meds are working. But now I'm here after 6 trips to an NTB over 100 miles and many hours later and I am told out right that I can't have contact information for management. To be fair they did give me a phone number to call which I'm sure is going to be one of those automated systems that will be a waste of time.

A damaged tire requiring replacement was dropped off in the afternoon. (Road Hazard coverage option…read morewas purchased). Tire not available, warehouse ordered- expected to arrive next day. 5 days later- no tire. Calls in between were all excuses. Road Hazard coverage was a waste- after the "additional" costs were added in, when quoted the replacement cost. Retrieved the damaged tire & had a new tire installed in 15 minutes at a competitor nearby.

Had to stop here for a road trip emergency and I was really happy with how fast they were able to…read moreget everything sorted out! One tire needed replacing, called in and they saw us immediately. It's extremely clean inside and the prices are pretty good!

A had high standards. Firestone outdid themselves with a quick and easy tire replacement. The…read moreprice was very affordable and they really worked with me. Alex and John were helpful to say the least. Friendly business.

We broke down after driving from the NJ shore on our way to Illinois. The staff got us in with in…read moreminutes , diagnosed our problem and got right to work on it . What great friendly and professional service we received !! Alex was awesome ! Thank you boys for saving the day .

Huge shoutout to Caleb and the whole crew at Discount Tire. The overall vibe of the place was…read morehonestly great -- especially at 7:45am on a Saturday morning when nobody should realistically be that upbeat. Everyone was friendly, welcoming, and you could tell they actually enjoyed being there, which makes such a difference. Nobody made me feel rushed or talked down to, and as a truck girl... trust me, that matters. Caleb absolutely understood the assignment with my Tundra. He took care of my girl like she was royalty, explained everything clearly, and somehow made buying tires feel exciting. Now she's sitting taller on those Toyos and I keep catching myself staring back at her in parking lots like a proud parent. Honestly, the experience was so good I even walked out with a new friend. Another customer, Jim, was in there hyping up Discount Tire the whole time and raving about how good they've always treated him. Excellent service, great energy, and genuinely good people. Definitely recommend.

Been two weeks. The reply email from Discount Tire is written by a bot, so there is virtually no…read morechance of an actual follow up call. I AM NEVER GOING BACK TO DISCOUNT TIRE. Purchasing my future tires at TireRack.com where they have NEVER screwed up any of my orders.

Scheduled an inspection / emission for 3pm today, called the office and they said it's okay for me…read moreto wait for it to finish. Great. They recommended that I'm overdue on maintenance and that I pay them to change my brake fluid, coolant, differential and transmission fluid and for an extra $800 to which I declined. We did an alignment but when I left it was definitely not aligned, video attached. They did fix it when I returned 10 minutes later. Combined wait ~2.5 hours. This place isn't bad, but it wasn't a 5 star experience.

Took car in for inspection. Suggested some things that could be done...no pressure. Efficient…read more Polite and respectable.

I never thought I would say this about a car repair shop but this location is amazing. Good people,…read moregreat customer service, and absolutely reasonable prices.

They kept my car for state inspection all day and told me over phone that my car is being…read moreinspected. When I went to pick it up, guy said nothing was done you can reschedule it for next week. What a waste of time. Don't lie to your customers please.

Great, efficient service at a competitive price. Their techs and management really know their stuff.read more

I went in for two new tires for the winter. The helpful man behind the desk helped me decide which…read moreones would be best for my situation. The ones he recommended were Affordable and they were installed very quickly the same day while I waited.

vary amazing and helpful shop I would recommend this shop for ever one I got me and my brother…read moretruck inspected and was easy and reliable would highly recommended vary helpful

went in for service and they sent my car out with wrong parts! Had corrected car is perfect now!…read moreBEWARE!