This place should be shut down. They are FRAUDS!!!!! Only concerned about Money. Went there 3…read moretimes, 1st time I was a mile away and the inner fender fell out. I had to pull over and wire it back up. Unbelievable!!! 3rd time my Vehicle sat for 7/8 weeks, and fixed the cosmetic work like a broken tail light and a dented fender. And some sensors, used up the insurance money. And gave me back a truck with a broken axle, That doesn't drive straight, but the Owner tells me it's safe!!!!!!!!! REALLY. And will NOT FIX IT!!!!!!!!! What A SCAM!!!!!!!! STAY FROM THIS PLACE!!!!!!!!

CZ repaired my Dodge Ram 2500 after I hit a telephone pole (avoiding a deer)‍. The damage was…read morepretty extensive. The passenger side quarter panel needed to be replaced, axel replaced as well as the front right wheel. The repair and paint work was amazing! My truck looks brand new & drives like it too! They finished the work in a timely manner and were very easy and pleasant to do business with; working seamlessly w/my insurance company. I highly recommend CZ for any body work you may need done on your vehicle.

The customer service here is incredible. I finally got my car registered to PA and came in for an…read moreinspection. They ordered a part I needed and worked with me during my availability to get everything done. It took us a few days because of my personal needs and the part taking awhile but the guys here were all so patient and understanding. Today I was finishing up and there had been some paperwork we couldn't find but these guys looked and looked until they managed to get everything sorted for me. I am so grateful for the kindness, patience, and respect shown at this location. I've been using Mavis exclusively for 6 years now across 3 different states and moves but this is by far my favorite. This will be my go-to location for now on. Thanks guys!

I stopped in with an almost flat tire, and they removed a nail, patched it, and also replaced the…read moreleaking valve - for no charge!! Great service, and very kind people!

Hit a deer in early December. Reviewing the shop options for an estimate (per my insurance…read morecompany), Customs Classics was the closest independent shop I could find. (Being new to the area all I had to go by was big shop or small.) Initially they told me the car would likely be ready around mid January factoring in getting parts and the holidays. While the communication was all initiated by me, once I got someone on the phone it was all pleasant and accurate. Despite my crappy insurance company (you know the one cough Jake cough) the car was done January 14th. After a cursory inspection it appears to be a first class job. The paint looks great, all the electronics is working, and I'm happy.

After getting NOWHERE and being thrown through hoops with my insurance and Safelite, I called…read moreCustoms Classics regarding my car which was broken into and the driver's side window was smashed. Within days of calling, they had it fixed right up! A big thanks to the talented hardworking guys for replacing the window and doing an excellent job at it to. It may just be a window, but the quick response and timely manner is a HUGE relief to me! Recommended 100%

The owner was honest and a man of his word. I had an engine replaced. A lot could have gone wrong…read morebut nothing did. Would not hesitate to go there again.

BUYER BEWARE! Called before going for some used parts for my car. Said they had those parts and…read morequoted me very fair price, but, it turned out to be a "bait and switch". I drove the whole way there and the owner tries to sell me new parts and the price was 6 times higher than originally quoted. Sleazy.

I was out of town and in a bind with a broken rim in Lancaster. These gentlemen were professional,…read morefriendly, knowledgeable and very accommodating and went over and above to make sure I was taken care of. I'm not sure about the previous reviews - maybe it was a different owner, but this is a place to go to get more people's feedback about the service they received. Which looks to me to be very very positive. https://conestoga-valley-automotive-llc.business.site

I highly recommend Conestoga, if I could give more than 5 stars I would. Here's my story: on…read morevacation, left Lynchburg VA and arrived in Lancaster on a Sunday, battery indicator light on, suspected that alternator needed replacement. Early on Monday at about 7:30am called to leave a message thinking no one would be there, but they answered. He said bring it in, said he would try to fix it that morning. I expected to have to wait, extend my hotel stay or even worse rent a car to return to work in NEPA and come back for the car when it was finished. So, went out to the car to head on over to the shop and discovered a flat tire- seriously! Changed the flat, got to the shop, discussed the issue and they took it right in. I returned to the hotel via Uber. Three hours later they called and said it was all ready, I told them I'd Uber right over to pick it up. They said, don't Uber, we'll come get you! I was shocked. They picked me up, we settled the bill and I was on my way back home. The price was extremely fair, they didn't take advantage of an "out of towner" and they mounted and installed the new tire placing the spare and the tools right where they belonged when they could have just chucked the stuff in the trunk. They showed pride in their work, care for the customer, and went above and beyond all for a reasonable price. I couldn't have found a better place. Thanks guys!!!

I first contacted Mike's shop based on word of mouth about good local family-run auto businesses. I…read morehad passed by this place many times without giving it a second thought. I have a later model Ford Maverick, and up until this point, all service had been performed at the dealer. Knowing that I needed new tires (and not wanting the OEMs), I reached out to Houser's and spoke with Mike, detailing what I wanted. Mike communicated effectively and promptly, and he didn't try to pressure me into something else because he could tell I knew what I wanted. We made an appointment about two weeks in advance, as he had to order the tires from a supplier. Mike managed to find the tires cheaper from a different supplier and even found a rebate for the set from Cooper Tire. Bonus! I arrived about 10 minutes early, and they started about 10 minutes after the appointment, which I didn't think was bad at all. I had set my expectation at 90 minutes out the door. About 80 minutes after the start of the appointment, I was ready to roll. The only thing that made me apprehensive was how packed the lot was and the difficulty finding a spot. As Mike stated to me, if you can get off the road (Baltimore Pike), you are good. Seeing the sea of autos on the lot gave me a little anxiety before I opened the door. I thought, oh no, I am walking into a situation where the shop is slammed and I'm going to be here for 3 hours! However, the fact that I didn't have an extended wait time tells me that Mike is managing everything very effectively. The waiting room was comfortable and empty, but occasionally a customer would come in. Mike dealt with their concerns in a friendly and speedy manner.

________________________________________ Tom W hit the nail…read moreon the head! On March 14th, 2024, Hauser sold me two Uniroyal Tiger Paw Touring tires for $176 each (they're $99 from Pep Boys, a 177% markup), and I asked them to put them on the FRONT of the car. On August 9th,2024, they charged me $160 to install two tire pressure sensors (they're $20 each, a 400% markup!). During the sensor installation, they put one of the NEW tires on the REAR of the car. They need to look up the term 'ATTENTION TO DETAIL'. Now I have to pay someone else to move the new tire to the front of the car to FIX THEIR WORK. They also scuffed the paint on my truck installing 4 new tires, again at almost 200% markup. Each time I took my vehicles there, I provided written instructions on the service I wanted. They have never done everything I asked for, but they always sold me something I didn't need with a huge markup. Apparently, they're too short sighted to realize that they can only PRICE GOUGE their customers once or twice, then we get smart and find someone who isn't so GREEDY!

The worst experience ever. I wish that I could give them a negative 10. They had my car for a month…read moreand made excuse after excuse and repeated their excuses many times - as in "the tech left early" or "he was on vacation". They used those 2 excuses so many times that I said do your techs work 10-2 or wow he was on vacation 3 weeks go. The only reason I have my car now is because I eventually lost it on the phone and the guy said "you sound really upset" - Reaaaally?? Ya think?? and he turned me over to the manager. I can't even list the many things that went wrong during my whole month long experience and my car still had 2 things to fix and they gave me a "we owe you" slip of paper and they would get back to me once that part comes in. Well 5 weeks later I have heard NOTHING from them. So I called them and the guy didn't know anything but would check with the manager and get back to me by end of day. I almost laughed at that comment. They never called me once over 2 months. Never. And he also said "well the manager just got back from vacation" - Hysterical LOL!!!!!!!!! Keep up with your lies buddy. Run away and run away FAST if you want your car back in a reasonable amount of time and you want to keep your sanity!!

Highly recommend jones body shop , I dealt with Ryan Haldeman. Ryan was in charge of having my…read morerecovered stolen truck repaired and it was returned to me in incredibly condition. I highly recommend Ryan at Jones, for making all the arrangements that were needed to this.

Fast service, honest mechanics, thorough work. I've used A&A…read morenow for body work, routine inspections, & larger repairs. I highly recommend their business.

Made time to fix a flat for me when two others shop wouldn't. Prices are reasonable. Just a lack of…read morewarmth from the employees in the waiting area