Been using there Auto services for yrs. If my tires need air I drop in and it's no problem. I…read moreusually tip them twenty dollars. It takes five mins. Not this time was told to go to Sheetz. Had they went out to put air in my tires they may have seen I need tires. I found Greg at D&R Auto Care and he took care of me as always! Just one common courtesy to a loyal customer. Glad I found him in the Clipper magazine!

The ONLY car repair center in Lancaster PA that I trust…read more Everything is above board and top notch. Mike D is a great owner and has helped me repair my cars for many years. You can trust this business!

We were visiting Lancaster for a family trip to Dutch Wonderland and found a huge nail in one of…read moreour tires once we arrived. The guys at Doctor Tire repaired it and had us back on the road in under 30 minutes.

I called and they made it a point to let me know on the phone if they had some used or not and gave…read moreme good quotes on the phone. They also were so nice in person and took all my info while I sat because I'm pregnant. Will be coming back!

We were traveling through Lancaster County in our 2005 Honda Odyssey when the A/C suddenly stopped…read moreworking the day before we were supposed to leave town. We were worried traveling all the way across the country in smeltering heat with a baby, but Steffy's Garage in Leola completely exceeded our expectations. They got our van in the very same day, diagnosed the A/C issue quickly, and had us back on the road with an unbelievably fast turnaround. Even more impressive, the team was willing to stay late if needed to make sure we could continue our trip. Everyone we interacted with was friendly, professional, honest, and communicated clearly throughout the process. It's rare to find an auto repair shop that combines excellent customer service with efficient, high-quality work. If you need auto repair, A/C service, or Honda Odyssey repairs or any repair in the Leola or Lancaster area, I highly recommend Steffy's Garage. Whether you're a local or just passing through like we were, this is the kind of shop you hope to find when you need help.

Great bunch of guys told him I was from out of town and my situation being stuck overnight with my…read morewife and my little boy and they got to my problem immediately in the morning and got me back on the road within a couple hours. I'd recommend them.

Free Rotations, but you are paying dearly for it! I have…read morebeen a repeat customer for quite some time now because this location is convenient for me, given my medical limitations. I have been purchasing tires there for my vehicles because the pricing is competitive, and they offer free rotations. I recently went for my free rotation in mid-April. They checked me in about 3:00 and mentioned they had an apprentice in the shop. About 15 minutes later, the advisor came out to tell me they could not work on the vehicle because several lug nuts on the studs of 4 of the wheels were stripped and loose. They said I could take it somewhere else; they could not get me in until sometime the following week because the regular technician was out and would not be back until then. They never claimed responsibility for the damage to the studs or advised me that it was unsafe to take it out of the shop. They never offered to schedule the repair; they just wanted this to go away. I immediately took this to another service center, and even they had never seen damage like this, with so many nuts and studs on all the wheels, and I managed to return to the shop the following week to address this with the owner. They had my paperwork set aside but did not reach out to me, probably hoping I would not address the situation. The owner said he needed a couple of days to make some calls and would get back to me with a resolution regarding the repairs and the expense the other shop incurred to correct the apprentice's damage. Here we are, weeks later, with no follow-up and no callbacks. I will also make the community aware through The Epharta Review and Lancaster Online. You should note that other customers have made reviews stating that their lug nuts were too tight. If you read Hurst's mission statement, it mentions they support local small businesses, but what about taking care of our community and keeping us safe with responsible and honest repairs?

Whether you need new tires or fixing a nail in tire or flat, I wouldn't go anywhere else! The guys…read morethere are standup people and quick to address concerns. we have gone here for years for tires and repairs and they have always been fair and efficient. They are not looking to get you in new tires when your tires are good! Had a bad experience with Mavis trying to get my son to but 4 new tires because of a small nail in a tread of one tire. Hurst fixed it without any issues! My most recent experience was another nail in my tire which I showed up at 4:30p, they immediately took my car back and fixed it within 10 min and I was out the door. They even tried to apologize it took long??? This was so fast, inexpensive and I was so pleased it was able to be fixed! Thanks again to Hurst tire staff for their great service!

Great place! My tires were installed and I was given a great price. No issues at all. The staff is…read morevery friendly. The waiting room is very nice and you can bring your dog.

Had 4 new tires put on my Cadillac CTS4 back in the later part of 2021. The service was scheduled…read moreby my boyfriend who also works in the automotive industry. A discount was given due to his job's afflication with them. I was the one who took my car in and waited for it to be done. Their waiting room was decent for a repair shop and I enjoyed sitting by their big picture window watching birds come and go from the feeder they installed. The front parking lot is tight, and I'm not exactly sure where they take the cars while they're working on them, but it was done quickly. I don't think I was there for more than an hour. Immediately when I got inside I noticed one of the indicator lights were on. After my boyfriend, a mechanic, ran the codes it was determined to be a tire sensor. It was obviously damaged when the tires were replaced. He dealt with them after that, and it was a good bit of an ordeal getting them to pay for the replacement. However it was more than one, as the light was still on after they did the repair. They refused to pay for any more and claimed they were going bad before the tires were put on. I will say I had no problems prior to the tires, and even after I paid to have the others replaced we continued to have problems. I gave the car to my daughter several months back, a good year past when the tires were replaced and to this day she still has problems with the monitors. Three stars because the service I was there for was good, pricing was fair. However as far as admitting they caused the problem and resolving it I was dissatisfied.

Absolutely amazing! Limped into the shop with a flat tire and they had me back on the road within…read morea half an hour. Very professional operation; they definitely have a return customer.

Fantastic service here for PA State inspections, oil changes and other maintenance items. Always…read morequick to get you scheduled and out the door. Highly recommend.

This is a great place to bring your vehicle in for anything. They are great! the guy's there are…read moreprofessional, kind, helpful, caring, friendly and trustworthy. I trust them with my car, and that is the most valuable thing these days, is trust. They will be my mechanics as long as I live here, in this area. Thank you! -Tara K. Lititz, PA

Woke up this morning to a low tire and saw a screw head sticking out of the tread. Called a place…read morein Lancaster and was told they could fit me in this morning. Drive there and was told I would need an appointment and they were booking for next week. Sigh. Called Mike's and they told me to come in. In about 40 minutes my car was back on the road and they gave me the screw as a keepsake! Lol! I truly think we found a real gem in this place! Kind staff, fair pricing, and quick work. We will be back!

I have been to this location a few times ~ and every time my experience has been amazing!! The…read morestaff is excellent and always keeps me informed about the status of my vehicle. The waiting area is spotless and tidy. One time I had an emergency and had to reschedule on short notice but to them it seemed like no big deal and wished me well. Incredible!! You truly do not get this level of customer service in many businesses anymore. I will continue to bring my vehicle here for dependable service!! Thank you CJ's!!

Very dependable, very knowledgeable, fast, their service desk service is beyond compare. The folks…read moreat the front desk really knows their stuff and goes above and beyond to be helpful. I had four tires put on, they have an excellent service package that goes along with that, rotations etc every oil change. Oil change price very reasonable. There were some minor repairs that they could have done but really didn't need to be done NOW, so they let me know that it needs to be taken care of sometime in the future without any sales pressure. That's honesty for you Highly recommend.