Our realtor referred us to Kevin at Benjamin-Fry Insurance and we have nothing but great things to…read moresay about him! Kevin was able to help us bundle our car insurance with our new homeowners insurance, and we saved a lot of money in the process. He also guided us every step of the way and made the process seamless. Homebuying/ moving can be stressful, so it was a huge relief to have this part of the process taken care of for us!

Worked with Kevin after our home premiums were increased drastically, and he was able to help us…read morewith new home + auto that helped us save significantly. He was excellent to work with, communicated well, and the process was painless. Would recommend Kevin and this group to anyone in need!

We have used this company for many years and they have always been very helpful and willing to help…read moreus with any insurance problems that may arise. Jarrod has always responded promptly and helped me understand the whole process of ins. Which isn't always easy to understand.

For some reason, I was really struggling to find an agent who would help me get a home policy in…read moreTexas. I found this company on Yelp, and I'm so glad I called! Jarrod was the most thorough agent I think I've ever worked with. After we had a phone call, he took the time to send me a ton of info and compared my current policies with what he was finding. He got me great coverage that matched my budget. Definitely recommend!

I have maintained insurance with State Farm for many years, and I appreciate the incredible…read morecustomer service provided by Corrine Howard and Bob Jennings. They are helpful, attentive, and responsive, and they make me feel like part of the family! I recently had to file a claim, and I am thankful for having such a helpful and efficient team to work with!

I was very impressed and pleased with this company. I sent out a Yelp request for renter insurance…read morequotes and was contacted almost immediately. Sylvia called me and, a few questions later I had a quote I was very happy with. The paperwork was completed and emailed to me within 20-30 minutes. One of the best customer service experiences I have had in a long time. 5 stars!

I am a decades-old State Farm Insurance client and a very long-time client at Kirk Ingels State…read moreFarm Insurance office. There is a delightful gal by the abbreviated name of "V". Truly, "V" is one of the very top agents at this particular State Farm Insurance I've ever spoken to who helped me tremendously and was extraordinarily patient and kind--especially throughout this hour-long conversation yesterday (15 April 2025). I had so many insurance questions and tons of potential future scenarios that I threw at her. She is a lovely and pure professional. "V" deserves a bonus and many many compliments about her representation of State Farm and, one day, a big-time promotion--excellent excellent employeel. I like her very much! Linda R

I just bought a car and traded in my old one (insured by Kirk's office). Unlike some other…read morebusinesses, Vianey Cornejo of Kirk's office took really good, personal care - leaving me to feel comfortable that my new car was insured. Thank you Vianey, thank you Kirk, and thank you State Farm. Jack W (Austin)

In 2007, upon advice from a dear friend, I switched to State Farm Insurance Agent Gary Renfro. My…read morefriend couldn't say enough wonderful things about Gary. In the near 6 years that I've been with Gary he and his team, Hildi and Lynn, have consistently provided great service. So much so that I've "converted" others to leave their former insurance companies and join -smile. If you're in the market for quality insurance coverage, cost saving and great customer service please consider State Farm Agent Gary Renfro.

From the owner: Our mission at Gary Renfro State Farm is to be your first choice for insurance in the Austin, TX…read morearea. We strive to develop long-term relationships with State Farm customers by providing exceptional, personalized service. We appreciate the opportunity to have a conversation to determine what is most important to you so we can make sound recommendations when it comes to your auto, home, and life insurance needs. We look forward to your call or visit to our office! License #: TX-913472

Horrible company with horrible customer service. Customer is not valued. Been raising prices every…read moreyear with a lame excuses and explanations.

I love Nancy's practice. We've been with them for a long time and she is so sweet and helpful. They…read moreprovide real and personalized service and they work hard and care. Nancy or her office will call me with discounts she sees I can get and helps me when I do goofy things like forget to update my card. They've saved me a ton of money and have been great to work with. Carol and Anthony are awesome too. Definitely recommend anybody taking a few seconds to get a quote, save a fortune, and have a real insurance partner. They've been great during claims as well.

can't say enough great things about my insurance agent Luke Ramsey. When my car was stolen it was…read morean incredibly stressful situation but Luke was there for me every step of the way and truly went above and beyond to help. He was always available answered all my questions and made sure I understood everything throughout the entire process. What meant the most was how much he genuinely cared. He didn't just treat me like a client he made me feel supported and looked out for during a really tough time. This has honestly been the best experience I've ever had with insurance. I'm so grateful for his help and would highly recommend Luke to anyone looking for someone they can truly trust.

Update** number 2. Im not going to keep arguing with you. Unprofessional. Also, you have the wrong…read moreperson.. eek. Good luck yall. Update 1. Would you like to see my receipts of all my payments buddy? Not one time was I late because I pay it early.. and no, I cancelled. Spoke with Taylor as well when they reinstated my acct after asking to not transfer to my new car. Seems like yall had no problem keeping me and my business until I wanted to cancel and yall gave me the run around for a refund. Odd but okay buddy. Luke is an A**hole to put it nicely. Always a headache trying to get any any answers or help. I cancelled my insurance because he raised it 3 times on me since signing up. I asked to cancel and then they reinstated my insurance... I emailed the I spoke with like she asked me to and she didn't cancel it. I then had to call and a different person and they told me they would send a message to Luke. Then the original girl reached out 2 days later and said it was cancelled. I got an email a few hours later telling me I still needed to sign papers to reinstate my insurance. I emailed back and said I didn't need to because I cancelled. Luke wrote me back a nasty little email. Not sure what I did to upset him. I wasn't even mad. (I am now) Maybe he should have better customer service and less of a bad attitude. So unprofessional. Everyone he works with that I've spoken to seems to hate working there. He seems like a real treat to work for. Please save your money and go to a different company. State Farm is known for scamming people out of money. Luckily I didn't get into an accident but my friends have told me it's a nightmare to get any reimbursement's. Save your time and find better customer friendly places. Do better Luke.

Local agent helped me to get a better rate. I highly recommend you to call the local agent…read more512-588-1444

In November requested a quote from Liberty Mutual. The quote I received was basically what I was…read morealready paying so I blew it off. Got spam emails and junk mail that i basically ignored, because I never responded to the quote. Three months later, I receive an overdue notice and a bill for $2,500 in coverage that I never authorized. I never spoke with an agent, much less met with one. Certainly didn't sign any paperwork authorizing the coverage. Called the number on the overdue notice to let them know I never authorized the coverage, to let them know they need to cancel whatever bogus policy they have on file and delete the charges. I was promptly put on hold where I've been for close a hour. Not sure how this will turn out for me, but be warned. Even if I end up getting this undone, I can already tell I've got at least an hours long struggle to get this resolved. Do not get a quote from Liberty Mutual Insurance.

Shelby and her team are extremely professional. Admittedly, I can need a bit more attention…read moresometimes because I want to be clear about things. One time, I was even impatient with Shelby when setting up the account, but she was very personable in return. (Moving can be so stressful/emotional). Kudos to her for the great advice she gave me regarding renter's insurance, landlord insurance, additional electronic insurance at a great price, and setting up auto pay, with emailed billing. She (and others in the office) are highly responsive, courteous and responsible individuals. It's no surprise she is still going strong in a competitive market such as Austin where the market is crazy. We should support small, local businesses where the leader is an extremely hard worker. Well done, Shelby!