Came in to get some help for the fret buzz on my new beginner bass from amazon. Help was offered as…read moresoon as I walked in the door and the employee immediately got to work after quickly diagnosing the issue. He told me it wouldn't be perfect since it is a very affordable bass and that I could purchase a full set up, but that it'd probably be a better investment to put that cost toward an instrument upgrade down the line instead. After a few minutes of adjustments, I was offered a cable to hook up to one of the in store amps to try it out. SO much of an improvement! I wasn't even charged for the service. I wanted to look at gig bags afterward but noticed they seemed to all be in an employee only area. A staff member almost immediately noticed me and showed me their options. When I said I'd do some more shopping around and would keep theirs in mind, there was absolutely 0 pressure to try to make a sale. The customer service was fantastic and felt very genuine--no pushing to make a sale or upsell something I didn't really need. Especially as a beginner who wouldn't necessarily know better, it's so valuable to feel like the person helping you actually cares about your best interest as opposed to just making a sale. Super happy with my experience and I'll definitely be back in the future for any of my musical needs!

This place is great! They have a huge selection of different types of musical instruments. They…read morealso have a diverse range of priced instruments, it's not just the really expensive ones. They also do music lessons. I have interacted with three different teachers and all have been fantastic. The service is top notch and they also have a little café in the middle to get coffee. Highly recommended if you are in the market for an instrument, lessons or just want to go and look.

This guy is amazing! I watched the whole process and he took exceptional care with our treasured…read morepiano and also the tuning aspects. He has a wealth of history in tuning. We will be repeat customers for sure!

From the owner: We started in Oklahoma in 1972 and taught at the Fries Piano Hospital in Vancouver starting 2008…read more The hospital closed in 2017, I continue to tune pianos in the metro area.

Amazing. Super nice. My granddaughter needed a new string for her guitar, and Tyler was so kind…read morereplaced it, tuned it and chord jack. So kind and all for nothing. No charge at all. I couldn't believe it. We will be buying Christmas gifts from there for sure.

Great selection, excellent customer service, wonderful teaching and staff. Their service department…read moreis 5 star. We shop with them for all of our music needs. We have purchased Breedlove custom guitars, and numerous other items. They sold a few instruments for us. We moved across the country, but we love them so much, we will continue to buy through them. Get to know the team, you will find good friends that will look out for you and your instruments.

I went to Music World today to get a broken string replaced. Not only was my string replaced as I…read morewaited, but it was replaced for free. While my string was being replaced, I got good advice about my banjo's tuning pegs. The person who helped me was very helpful and friendly. I've been here before for various banjo related help and my experience has always been incredibly positive. I'll definitely go back.

Very friendly and over the top helpful staff. Tyler noticed a backwards stringing on my repaired…read moreguitar and offered to re string for free. He even offered helpful hints while he was restringing. I've been coming here for years and will continue to come for years more!

All 4 kids attend now! They have been going for years! Very skilled teachers and kind staff…read moreoverall. Love that they have the opportunity to do recitals.

We have been so blessed to have found Vancouver Music Academy! They offer lessons at all skill…read morelevels and ages. We have been especially impressed with Nate who teaches my daughters piano and Ashley who teaches violin. The time, patience and fun they put into their lessons helps support their love for music. Thank you VMA for your incredible program!

Manager, Jeff went out of his way to help my son Troy prepare for a harmonica solo coming up this…read moreweekend. He listened and gave some very helpful advice to make his performance better. The store is well organized and the staff are helpful and friendly. HIghly recommend!

I'm not a music guy, but they tried to set me the right way for a gift for my son…read more The PC keyboard he wanted, they knew a bit about, but not much more than was on the box. Cool store!