Fantastic customer service and wide stock selection. As a Scottish guy, over in Boston for the…read moreWorld Cup, I needed an alternative to a sporran belt for my kilt. Counter staff helped direct me downstairs. The guy (Carrie?) was super helpful, and cut a light chain to size and attached a magnetic two sided key ring to hold together. He was great, particularly as I had lost my voice and it was clearly an unusual request. All for less than $10, they quickly saved the day, allowing the kilt to make its way to Gilette Stadium and Fenway Park. Thank you all

Friendly helpful store with the best wood sign on Charles Street! This store has everythingread more

We asked Vent Master to make some suggestions about how to improve the insulation after we had…read morecontinuing ice dam issues. Don Marcoux came and provided very helpful insight as to what to do to in our 1930s era home. He was clear in what he and his team would do and what benefit we should see. He also broke out his recommendations clearly and into 2 different projects so we could budget accordingly - one for this Winter and one for next Spring. Don came at the start of the actual job to ensure his team knew what was needed and took the time to take additional moisture readings in the attic and make suggestions for further improvements. But he did not suggest/hint that we pay for him to do this work, only that they should be done by me or an electrician. When we received the invoice for final payment, he included these suggestions in the bill for reference. Vent Master's work crew was very professional and diligent. They laid down drop clothes to protect our floors and stairs and were careful bringing in materials and bagging and taking out the old insulation and cleaning up before departing. Very professional all around and will use them again.

Don came out on short notice and provided a very through top to bottom review of our home's…read moreventilation. He then compiled a well thought out plan to address the issues he discovered. We decided to use him and his team to address those issues, they were extremely professional and their work was top notch. The moisture issue dissipated within days of them completing the work. Cannot recommend Don and his crew enough.

If there was an option for 10 STARS, highly worthy- extremely reliable, high quality and rapid…read moreaccomodating all around. Nick and Carlton were both equally responsive, they did some troubleshooting, and they came when we had AC dilemma with a Broken central AC. They came to the rescue and within minutes they restored some Relief, they customized the fit as this was a casement window. Very flexible and the aftermath is we can genuinely count and rely on this highly reputable establishment as they service the greater metro west above and beyond I love that they have a variety of equipment all up to date, and very well maintained. They are really PROS and I can't thank them enough as they made our summer much smoother. They have an option to do a buy back option too! I only wish I found them sooner!! They are fully committed to their customers which speaks in volumes!

Phenomenal. I…read moreordered my ACs and wanted to bump up the installation date because it started to get unseasonably warm in the city and they were able to accommodate. Jim and his guy arrived right within the delivery window Jim specified and he called (then texted when I missed his call which was much appreciated) to let me know their ETA. When they arrived and found that one of the units didn't fit in the window, they had another one in the van that they were able swap it out with instead. I appreciated that they were ready to handle issues like this without it resulting in a second trip. Because the unit that would fit in the window was smaller than the one I ordered, there was of course a price difference in what I paid for vs. what was being installed and Jim let me know he'd be refund the difference without my asking. That spoke volumes about his business' ethics to me. Worth mentioning: Also without my asking, I noticed Jim removed his shoes when he was installing an AC unit in my bedroom (probably because he saw I was barefoot). I thought that was incredibly considerate and as someone who never writes reviews, that is the reason I'm writing this review. Really professional service, the units are super clean, and all-in-all, the whole process from booking to installation was a seamless experience. Definitely don't hesitate to book with these guys, it's worth every penny.

Excellent local business. I went there today (sept 2025) to refill two argon/co2 bottles. One was…read moreout of date, so they sent it to get recertified for me. The second one they filled super quick. The owner was very friendly. Prices for refill and recert were great. They have a tremendous amount of building supplies, tools and other hardware for sale. I'll definitely be a regular here from now on. Great experience.

The guys were super nice and it couldn't have been easier or quicker to refill my propane tanks.read more

We have been using this place for years. Everyone has been super friendly and knowledgeable when we…read morehave come in to donate or to shop. We have gotten some seriously great deals.

I have been a member of the COOP since 1984 and have relied on it for materials to maintain my…read moreproperties in Mission Hill since moving here in 1987. I served on it board for several years. Yesterday I went to purchase a piece of window glass approximately 22" x 30" and was charged $82.88, including tax. I called today and asked if there had been a pricing error and Greg informed me there had been no error. I told him I thought the nearly 6X cost compared to Lowe's was a steep charge to support a local enterprise like the Coop and he sharply responded that I should shop at Lowes. Well if that overcharging rate persists and is similar across the line of products sold there, one should not be surprised to learn the Coop is shutting down glass sales and other items are surely to follow. A snarky response from Greg compounds the issue with trying to support this enterprise. OTB

I lived at Cleveland Circle for two years in an apartment managed by Red Tree (mostly Jerome…read moreBibuld). In my 7 years living in Boston, I had never been treated better by any property managers. Jerome is professional, personable, treats his tenants with respect, and quickly takes care of any problems. The property owner was a jerk, but nothing new there.

Agent was extremely rude. There are far more trustworthy and polite realtors around.read more

The guys from JR installed my kitchen flooring and it looks great! They were very friendly and…read moreprofessional they took care of everything. I would definitely recommend them.

Great job thank you so much for your service. they help me with the Hers ratings and help me with…read moreconsulting throughout the building process to help me reach my passing scores for the new stretch codes i will continue to use them in the future.