Haven't had a haircut in 3 years and have been dying to find a good hair stylist. I stumbled upon…read moreRica on Yelp. Let me just say she did not disappoint! I was completely honest with her on my damage in my hair and my hair looks fabulous! Rica didn't shame me for my damage and recommended me a product to keep my hair from further damage! I am so much more confident in my hair now! She took these photos of me and the her salon is so cute! I loved everything about today! Thank you so much Rica! I will be returning here again!

Yaffa beauty by Rica Mendes is the best salon hands down. Rica is extremely knowledgeable about…read morehair color, styling and it's products. She was able to explain things in layman's terms to me. I had my hair colored, highlighted and cut and it went by so fast. She's a great listener and easy to communicate with. She's friendly and very laid back. Because of my disability, she came to my home and that was so helpful. I look forward to seeing her again! I'm enjoying the compliments I've been getting by friends. Rica does not disappoint. Thank you so much Rica. See you soon!

my dissatisfaction, the pricing became another issue. Initially, my invoice was increased to $365…read moreunder the assumption that I would be purchasing and using Taylor's hair. However, since I did not use her bundle, the total was adjusted to $267. Even at that adjusted price, the service was not worth the cost given the outcome. I expressed my dissatisfaction before leaving the salon and again afterward via text message. I explained clearly that I was unhappy with the results and that the style did not meet my expectations or the standard that had been promised. Unfortunately, I did not receive any apology or meaningful attempt to resolve the situation.

Note that I'm writing from a WHOLE other account since she blocked me from commenting on my initial…read moreaccount, so that emphasizes my point that there was no conflict resolution.  I'm going to respond to this because I don't appreciate my experience being minimized or misrepresented. Everything I stated in my original review is factual, and I have documentation, photos, messages, and receipts to support it. Before my appointment, I communicated clearly about my hair and the style I wanted. I sent photos of my natural hair and multiple reference pictures/videos of the exact look. I was told--clearly--that the style could be done. That is the entire reason I booked the appointment. When I arrived, I was not even serviced by the stylist I originally booked. I was taken by you instead. I gave the benefit of the doubt, assuming that as the owner, you would be more experienced. I again showed the style and explained the details: no part, minimal leave-out, wispy bang, soft layered finish. At that point, there should have been no confusion. I brought three bundles of 26" double-drawn hair, which is more than enough for a full quick weave. I was then told it wasn't enough and pressured to buy more hair--including a 16" bundle that did not match my lengths at all. That alone did not make sense. Instead, I went out of my way to purchase additional hair and have it delivered, which was an added expense and inconvenience that I should not have had to deal with. During the service, you repeatedly asked me where I wanted a part--even though the style I showed you had no part. That should have been a clear sign that the style was not being followed. Despite me explaining this multiple times, a side part was still created. From that moment, the foundation of the style was already wrong. The layering was not done correctly. The style required blended, detailed layers, and what I received looked uneven and unstructured. The technique used did not produce the look I asked for, and it was very clear by the end that the hair was not shaped properly. The service also took significantly longer than expected for a "quick weave," which further reflects the lack of efficiency and control during the process. Another major issue was the excessive use of product. I specifically spoke up about the wax stick being applied repeatedly because I did not want my hair to look greasy. That concern was dismissed, and the final result reflected exactly what I said would happen--my hair looked overly shiny and greasy instead of natural and polished. The bang was completely wrong. I clearly stated that I did not want a side bang. The style I requested had a light, wispy bang. Instead, I was left with a heavy, one-sided bang that did not fall properly due to the incorrect structure and track placement. Trying to fix that by cutting more was not a solution because the issue was not length--it was the way the style was built. Let's also address the condition of the install itself. Tracks were showing.Glue was visible.The finish was not clean or professional. Those are not "preference" issues. Those are basic quality issues that should not happen. The final result did not resemble the style I showed--at all. Now let's talk about professionalism. I expressed my concerns before leaving. I also followed up afterward to clearly communicate that I was unhappy with the result. At no point did I receive an apology, accountability, or a genuine attempt to fix the situation. Instead of acknowledging the issue, the response has been to downplay my experience, which is not acceptable. I was charged $267 for a style that I could not wear. I had an event that same night, and I did not even attend because of how my hair looked. I had to cover it with a hat. That defeats the entire purpose of getting my hair done. No client should leave a salon feeling that way--especially after clearly communicating what they wanted and being reassured it could be done. This is not about being "hard to please" or having unrealistic expectations. This is about:- Not receiving the service that was agreed upon- Being charged for work that did not meet professional standards- Having concerns dismissed during the process- And receiving no resolution afterward If the style could not be done, that should have been communicated upfront. I would have respected that and made a different decision. What is not acceptable is saying you can do something, charging for it, and then delivering something completely different. My review stands, and I have every right to share my experience so other potential clients can make informed decisions. Accountability matters, especially in a service-based business. BBB and PayPal will handle this moving forward. It's sad that you lied the way you did but that's expected from a person who has the amount of armpit hair growing from under your arms such as you do.

Incredibly bad quality. Received the wig and it had MULTIPLE split ends. It also had clear signs of…read morecolor damage that had been colored over (the weird orange strands we've all seen before in low quality wigs). I paid an additional $400 to send it back and have a new frontal placed on the wig and received a wig that had the exact same split ends all over the frontal. The first time she blamed me because I took too long to reach out (I was traveling for a personal event that the wig was supposed to be for but didn't arrive in time for me to be able to use it). The look initially looked fine, but once I washed it, whatever product she had on it washed out with it and a billion split ends appeared. The second time, instead of blaming me, she said that all the short choppy pieces are "natural fly aways" that appear in all wigs and that I should take it to a professional wig assessor (????) who will tell me that it's totally normal for frontals to come with lots of broken short pieces. She once again wanted me to jump through multiple hoops and tried to claim that I had expected the replacement frontal for free even though I was the one who asked if I can pay for a new frontal to be placed on. She told me to prove it, and once I sent her screenshots of our own conversation, she went silent. DO NOT BUY anything from her. The hair is NOT raw and is littered with issues. She used to have reviews on her website, but removed the option because other people complained about the quality. The first 3 wigs I purchased from her were fine, but this last one had all the issues that other people complained about. All together, I spent $2k on a crappy wig. She shared a video of A wig and said that it was mine, but had no proof that it was what she sent me, and when I pointed out where mine looked different, she just insisted it was the same video. The quality is not where it should be for the price point, and I would hard avoid. She cited the fact that I had trimmed the wig as me being a scammer, but I trimmed the wig because the bottom 2 inches were scraggly, thin, and see through, which should've been my hint that the whole thing would be a problem. I will never buy anything from her again. The wig was also insanely thin at the lace like it had been severely over plucked. Running your fingers through it had the knots coming undone. The return policy is also insane (for a reason. She knows she's scamming people) and literally taking the wig out of the box and running your fingers through it is enough to void the return. She does that for a reason, because the only way you'd know that the wig is problematic is to.... Take it out of the package. She kept trying to get me to send her pictures of myself wearing the wig which I straight out refused because it literally violated her own stated return policy.

Bought a wig with cost over $1000. It came and I'm disappointed. I buy a lot of luxury wigs & to be…read morehonest the hair is not worth that price. it is over priced. I will not be purchasing from them again. I do not recommend them.

My experience here was not ok. At all. So basically we had to get our hair done for a wedding but…read morelast minute our original stylist was sent to the hospital. So we came here as a last minute decision. Appearance is okay nothing too fancy but I have seen worse Whitney did my hair. First of all my hair is natural so I need special care, I asked her for a heat protectant and she was like what u want some grease? At that point I knew it was gonna be a horrible experience. Then when she pulled out the blow dryer with a comb piece that was broken and bent and used it to blow dry my hair I didn't notice it until she put it down , omg I'm sure I had so much unnecessary hairloss Then the style wasn't exactly like the picture and when we pointed it out she said because my hair is natural she can't do it. My hair is long enough to do any style so I was just annoyed all the way. The style did end up nice but the treatment of my hair was horrible and I'm worried about how my hair is gonna be when I take out the hair style. So basically, if u have relaxed hair then maybe ur experience will be better but if u need ur hair professionally done, just don't. If ur natural run away.

I arrived at my appointment 15 mins early from 10am. Started on a good note at first yet ended…read moremiserably. I requested to Whitney the hair dresser that I wanted my hair washed-conditioned and braided into cornrows. Time goes by hair is already washed and conditioned and dried. I sit in the chair as she gets her self together, starts to part my hair into sections and begins braiding, I didn't like how she kept tugging on my hair as she's braiding she tells me to lower my head, I lowered my head next she tells me to raise my I raise it. But the pulling on my hair was unnecessary. And then there's people walking in and out of the shop, having conversations with strangers directly in my face. Just unprofessional. As she's finished with my hair I wrap my head and placed my wig back on because it's cold outside I don't like the feeling of cold breeze hitting my scalp And she's running her mouth in creole to another customer talking about me. Then this male barber out of no where grabs a plastic bag saying on no put the cat away that wig don't look good on you. At this point I felt humiliated just because I wanted to wear my wig just to cover my head from being cold. Whitney giving and attitude and these other people all in my business telling me to take my wig off. Just rude and over price too. Ladies beware!

Wow! I'd give 10 stars if I could! My best friend and I have been trading gag gifts for our…read morebirthdays for years now and I wanted to try it out do him this year. So I thought I'll do a singing telegram. I had no idea where to start, I found Kerry and Preppygrams and it was souch easier than I thought. Kerry called and took some time getting to know what I wanted and details about the target. It couldn't have turned out better. The lyrics he made up for the song were spot on and hilarious. Everyone loved it and it's the 1st time I've seen my friend so flummoxed he couldn't even talk he was laughing so hard. Would totally recommend!!!

Worked with Kerry for my grandmother's birthday, and he was truly the best!!…read more Booked just the day before and Kerry worked up a totally unique and personalized song for her! It was so funny and clever and perfect! I highly recommend using Kerry and Preppygrams for any of your singing telegram needs!

Vy is new at RS and she did a fantastic job. She's sincere, smart and skilled…read more I've been looking for a new salon/barbershop and I believe I lucked out. She's new, I'm new, what a great way to start new. To RS: Good Hire!

Welcoming atmosphere! Clean, friendly and Giuseppe did a great job making me feel beautiful!…read moreAppointment can be made online or call. Haircut was fresh and voluminous

Denise is an excellent hair stylist and I highly recommend her.read more

After decades with the same stylist, she referred me to Joe when she stopped cutting in November,…read more2020. I couldn't be happier. Joe is a very talented stylist and colorist. I have been to him twice, so far, and will be returning. My son and husband are now also clients of Joe. The salon is very unassuming. You would never guess that when you enter the salon, you are entering NYC quality styling and coloring. So much talent in this little shop!

I always get a great haircut from Gary. Not only that, the organic hair color products don't sting,…read moreitch, or irritate my eyes. My color looks great, my style suits me, and my skin doesn't burn! It's such a friendly shop! Always a cup of coffee or a bagel for customers, always a warm greeting. It's like hanging out with friends except you leave looking fabulous.

$250 for color that stays after ONE WASH? That's what I assumed we were getting but no, this was a…read morefail.