Great company great service, helpful friendly people. Love…read morethat they can see my tank readings to make sure I dont run out

Well, it's expensive, but that's the least of it. They wouldn't allow us to open an account for…read morepil, just propane because of our credit. I don't understand why one needs credit if cash is being paid. Very ironic. Will be switching to another company.

Rymes Propane & Oil serves a large area in New England, from Martha's Vineyard up 200 miles to…read moreNorth Conway NH, near Mount Washington. Their trucks are a ubiquitous presence in the neighborhoods and highways. We've been dealing with Rymes since we bought our home three years ago. We're highly satisfied with their service both propane and also customer orientation. The automatic delivery system frees us from having to constantly check on our propane - even though I am cognizant of the level just because I'm obsessed with preparedness and I start calling when the level goes below 40% (the same propane tank powers the standby whole-house generator so a good supply is necessary). I gather they've got used to my consternation and the tank seldom goes below 50% before I have a tanker pulling to the house. Rymes offers convenient payment plans, whether market rate, fixed rate, graduated, etc. Some are clear winners if the price remains stable or decreases, some grant peace of mind against fluctuating prices during the Winter. Something for everyone. We most recently purchased a new water heater as replacement for our old one. Dealing with Jeff in the pricing, purchase and installation has been a pleasure. Wholeheartedly recommended.

We called Rymes to look at our failing furnace. The…read moretechnician, Ran T., arrived within 1/2 hour. The problem was fixed and the furnace is still running a week later. I particularly appreciated Ran being willing to answer my questions. He was really conscientious and cleaned up after himself. CM

Rocky's Hardware occupies the footprint of the old and iconic Clarke's Hardware in the New London…read moreshopping center. Read Clarke retired after a lifetime of commitment and service to the community and this store was sold to Rocky's Hardware, a New England chain based in Springfield MA, with 48 stores including in Ohio, Pennsylvania and Florida. Rocky's is family owned. Although most of the original employees are no longer working there, it still remains a super community place in small-town New England. The employees are super friendly and eager to assist. The Ace Hardware affiliation means they can take advantage of a worldwide supply chain. Since the turnover, stock variety has visibly increased. Another addition to their offerings include online ordering. It was sad to see the old family move away. But if it had to, Rocky's is a welcome presence in the community.

Excellent service taking car of making a new key for our chevy cruze. Larry was super kind and the…read morekey was a very fair price. They are the only hardware store within about 35 minutes of us, and we were very happy the level of service. Multiple people asked if we were being helped or had questions as we walked the store. Highly recommend!

I was running really low on oil and forgot to call during normal business hours. I contacted the…read morecompany after hours and spoke with Donna. I explained my situation and requested a morning delivery. Shortly after I hung up the phone, an oil truck was in my driveway! Very pleased with their service.

From the owner: Starting from the humble beginnings in the wood, grain, coal and kerosene business as Sawyer Coal &…read moreGrain, Harold R. Clough established H.R. Clough, Inc. in 1939 after obtaining control of the business from his wife's (Raelene Sawyer Clough) father. H.R. Clough, Inc., is proud to be in its third and fourth generations of hands-on family owned leadership. Blane Davis heads the team of energy sales and service professionals. The Clough energy companies service 28 cities and towns throughout the Capital area, Kearsarge Valley and Central N.H., with offices and product storage in Contoocook. Our full service offerings include delivery of oil, propane and motor fuels, design, installation, service and maintenance of all types of oil, gas, and alternative energy systems, as well as air conditioning and water conditioning system. We are also an authorized Generac distributor for compete installation and servicing of residential and commercial standby generator systems. Our highly trained, helpful and friendly staff can assist you throughout the buying, installation and service of our full line of energy products. When it comes to home comfort we are your specialists. For the most complete line of energy products and to enjoy the same level of superior customer and onsite services that we have always been known for, stop by, call or email one of our offices so we can personally address your energy or home comfort needs.

I have been a long time user of rhymes I am usually on automatic delivery well this week end I ran…read moreout of gas I use it for hot water and cooking I call them and they tell me they came in oct and couldn't add any gas a lie from July to Oct I know I took a shower and cooked some dinner .....the customer service people told me people who had no heat were more of a priority than I ..I believe doing your job before there's an issue should be your priority...cold water ...microwave for who knows how long....not a happy camper

Horrible customer service. My family is new to the area and we have been trying to get a propane…read moredelivery from rymes for over a month. Tonight we ran out of propane and they want to charge us an emergency delivery fee to come make a delivery. It's 5 degrees and we have no fuel for heat or hot water.

This place has Great service! There were no lines for gas like other places! love the car washread more

Just terrible. They made an error on their end between sales and service and didn't include a…read morelocation for oil delivery though we discussed that with both the sales representative and service technician. When I called because we were out of oil customer service was unbelievably awful. They said they can't deliver without an oil tank location and couldn't make that change till next week. They didn't acknowledge their error. After lengthy holds and a long conversation they finally asked a district manager and he suggested delivering a small amount to tide us over until we could get this sorted out next week.

RYMES was a great company when it was locally owned. Friendly people, helpful staff. But not…read moreanymore. Not since being bought out by a greedy, out-of-state corporate conglomerate. Now they are price gouging at $5.39/gallon for propane when the current market is only $2.79/gallon. Adding insult to injury, while they properly credited me for the remaining propane left in the tank, they charged me an "F-U" fee of retrieving THEIR OWN TANK from my yard of $169.95. What a rip-off! Shop elsewhere. Find a propane company that is still local, and cares about their customers.

If I could give 10 STARS, I would! We are in the process of switching from another propane company…read more(which I will not name here, but I'm guessing many of you know who they are! ; ) We almost ran out of Propane (yet again)... I contacted Ciardelli. They not only had their sales person out here within 2 hours, they got propane out to us the very next day! If you're wondering if you should switch to Ciardelli -- wonder no more. It's really a no-brainer. Their Customer Support is fast and amazing, their prices are reasonable and transparent, plus they are a LOCAL, family- owned business - not a large corporation that doesn't care about you. We are VERY HAPPY NEW CUSTOMERS

Ciardelli employee Carrie Murdock Sevene was amazing we added two big tanks to our garage. She…read morewas so pleasant to talk to and accommodate our home. The crew members that installed them were also so kind to talk to and go over everything they were doing expecialy when it's freezing out . I would absolutely recommend them . Thank you all so much .

After 15 years as a loyal customer with Ciardelli Fuel Company, I've sadly switched providers due…read moreto recent issues. For years, I paid around $4.79/gallon for propane with no problems. Then I saw Dead River advertising $2.39/gallon. When I called Matt about matching a better rate, he initially offered $3.79, and only matched Dead River's price after I said I was leaving. The final straw was a boiler service call: The tech replaced a thermocouple, but the issue persisted. Turns out, one of our two tanks (which they've filled for years) was empty--they forgot to fill the main house tank. We were without heat and hot water during a big family gathering from out of town. As a 'will-call' customer, I was told emergency delivery would cost extra, though they provided 100 gallons as a 'courtesy.' Worst part: The thermocouple wasn't faulty; the problem was the empty tank. Yet they still charged the full service fee for diagnosing their own delivery mistake. I've switched to Dead River (along with several friends and even some Ciardelli employees I've heard from). It's disappointing--wanted to support a local, family-owned business, but I felt treated more like a profit source than a valued long-term customer. Matt & Andrew: Please do better for your loyal clients and staff.

We plan on changing our propane company-- found many companies charging much less than Ciardelli !…read moreContacted Ciardelli about them removing tanks and refunding for the fuel we have paid for. THEY stated that they DO NOT refund for the propane in the tanks (never told that nor signed ). We have approximately 185 gallons in the 2 tanks ($650 worth). "run it out/ use it up" was their comment -- that probably won't happen until December, SO that means that we can't pick a plan to save money with the new company !! (other companies will pay back !) (We were put on contract with them by our contractor. not given a choice). SHOP around -- check the Better Business Bureau.