Had a facial with Mirabel for the first time this week. I should've realized I felt anxious about…read morethe situation from the jump but the red flags kept coming: - I am a new client and Mirabel didn't introduce herself or explain to me how to get ready for the facial. She excused herself to let me get into a towel wrap, which I've never had to undress for a facial, so I wasn't sure what she wanted at first, but I just made some assumptions. - once the facial starts, she doesn't ask me any questions about my skin: not what my skincare routine was what my concerns were why I was in for a facial if I had any recent exfoliation or procedures any allergies?!?! not anything - she uses a regular towel and towelettes on my face. since she is, i assume, an experienced masseuse, her pressure on my face with a rough towel is actually pretty grating; it felt very rough and hard on my skin. - she didn't walk me through any of the procedures or products. I still could not tell you what she used or what she did. - she started on extractions I believe with just her gloved nails. she used very hard pressure, which i'm used to from my own picking at my skin and I know is bad for my skin. For many people, it would've been way too hard and aggressive. I actually have cuts on my face the next day from it. If i wanted to destroy my skin from picking, I could've done it for free at home - her products are very fragranced and actually did start to irritate my skin during the facial. U mentioned the burning and she wiped my face with clean water but it did not subside much and continued after I left TLDR: very abrasive facial that left my skin dull, irritated, cut up, and worse than when I went in. would not recommend. She did provide a massage during the experience and it was very good, I would return only for massage service.

I went for a TMJ massage and wow- it was amazing! Maribel is a very talented masseuse and her…read moreknowledge of how to release the tension around my jaw and ears, neck and head was spot on! I left feeling so much better. Returning to see her again today! Highly recommend Maribel!

Great service, amazing and friendly staff, and a comfortable space to relax in! We came in for a…read moreparty and had the best time! The staff was incredible at making us feel so comfortable and relaxed!

I attended a spa party and absolutely loved it! I can't believe I wasn't aware there was a black…read moreowned spa so close to downtown Dallas. The staff was very accommodating and knowledgeable. The owner, Thai, herself gave me my hand massage; she was so sweet and welcoming Every massage was executed with the perfect pressure to relieve my aches and stresses. I particularly enjoy the mini back massage. Love the eclectic ambiance of the spa as well as the fact they make many of (if not all of) the products they use. Shea butters, scrubs, etc. They also offer reiki massages and chakra alignment as well. I will be back for sure!

Absolutely incredible massage. Every detail was perfect -- pressure, technique, and overall vibe. I…read morewalked out feeling lighter, looser, and totally relaxed. I melted into the table I was so relaxed. I will be back next time I am in town.

The best facial and an amazing massage too! I've been going to Laura for years. I prefer her facial…read moreto the ones at my dermatologist's office and get better results.

My ex husband found this place on Groupon as we wanted a good price for a 90 min massage…read more I want to explain my 3 stars. 1st. Originally...I was told that I could only get massages in the evenings as it seems they were only open late hours. My 1st appt was at 8pm on a Monday and my ex husband did not like that and my dog sitter did not show so I had to reschedule. I had to reschedule a week later because they(the owners) were out on vacay and I got the massage today 5/12 @2:30pm. I was surprised of the time and felt much better with daytime hours. The groupon features Kim Horne. Lots of great reviews on her, however I did not see her and it was never explained to me that I would not be. I was massaged by Carlton Horne. I thought that should have previously been explained to me. I literally did not know I was being massaged by him until he told me he will check back with me after undressing to my comfort level. The area...I live in Rockwall. Right off of 30 and the major shopping areas and altho I gave had a million massages...the surroundings usually fit that type if business. I wasnt very favorable of the locations and my ex husband came to watch my dog in the parking lot and watch out 4 me. The area is not "bad" per se'. Just not what you would expect for a massage parlor location. The establishment was clean and well kept. There was music playing but not relaxation music and not in the room we were in. It was moreso blasting outside. Im used to a more tranquil settin IN the massage room itself. Carlton did a great job. I do think it would have been nice to consider the "pressure" because at some points I was in so much pain...my eyes would water! I do carry allot of stress in my upper shoulders, back and neck. So I know I was pretty knotted up. I do have a better range of motion but my back is extremely sore to the touch. Im lying down in bed writing this review! Lol I cant say this was one of those really good "rub downs". It was like a " to the point" massage and never have I come home THIS SORE before. Im used to having a masseuse add pressure to the knots in my back...but they always ask me to confirm pressure. I'm sure I made sounds to hint to the pain but figured maybe over the next few days...I would feel better. I cant say Ill send people I know...they are delicate women like me! I cannot speak for Kim and maybe things would have been different with her. I do not think its a bad estabishment. Maybe a bit better on consulting with customers on who will be massaging them and definitely being more attentive to the customer's needs IN the moment would be geeat! P.S. Carlton did have a very pleasant attitude and overall...I do not consider this a bad establishment.

I came here after a car accident a couple weeks ago and I am so glad I did. She focused on my spine…read moreand shoulders and got the worst of the knots out. I haven't had as many headaches since she worked her magic. I also like the use of aromatherapy - not many places use essential oils, but to me it makes a difference. Definitely will be a regular customer!

Very professional and extremely knowledgeable about Manscaping. I was very comfortable and at ease…read morewhile carrying on an intelligent conversation. I will definitely be back.

Mari, Was such a professional very easy to work with…read more Great first experience. Walked me threw the process. She will definitely have my repeat business. Thanks CBS

The best Thai massage I ever had. She was very attentive and worked every tightness and knot I hadread more

HANDS DOWN THE BEST THAI MASSAGE EVER!! I first found her in Farmers Branch a while ago, she…read morerelocated so I could never get back to her for another appointment. Got disappointed with her previous location and decided to do a search on her name and found her on Google, and I'm SO glad I found her. She will be my personal masseuse from now on! She's very good with her technique, amazing stretches and pressure to loosen up muscles. I have some bad hamstrings and shoulders from driving for a living, and after one session I feel better. You won't be disappointed when you see Spoy. I'm not a review person so for me to leave a review means she is that good! Can't wait for my next appointment.