I've been a regular customer at Dolce Nail Bar, which is why today's experience was highly…read moredisappointing. I arrived around 5:40 p.m. and was told the wait would be 20-30 minutes. While patiently waiting, I asked for a nail clipper and acetone so I could attempt to remove my own Gel-X set to help speed up the process once a nail technician became available. A technician was initially assigned to my pedicure, but she appeared irritated about having to perform the service, so I requested to wait for another technician. I don't believe in paying for a service from someone who seems upset about providing it. The manager on duty offered to do my Gel-X nails while another technician completed my pedicure. My nail service didn't begin until after 7:20 p.m. During the application, I noticed my left pinky and middle finger Gel-X tips were applied crooked. Since my natural nails are long and healthy, this can affect how they grow. On top of that, the Gel-X tip on my right thumb was too small for my nail, leaving part of my natural nail squeezed because the tip was too narrow. When I brought these issues to the manager's attention, he simply suggested I come back on Monday for a free correction. While I appreciate the offer, after waiting over two hours and paying for the service, I shouldn't have to make another trip to fix mistakes that shouldn't have been made. The Gel-X application is the foundation of the entire set and can make or break the final result. The long wait and poor nail application made this one of the worst experiences I've had here. I've included photos so others can judge the quality of the work for themselves. I hope management takes this review seriously because I genuinely expected much better from a salon I've supported as a repeat customer.

I didn't realize the name meant there was an actual bar inside the nail salon--that's such a fun…read moreand unique touch! I had the mango coconut mocktail, and it was a great summer option. The service was excellent, and the quality of my pedicure and builder gel nails was outstanding. I'll definitely be back!

Beautiful lashes for my wedding and honeymoon :) Mimi was such a pleasure, she is funny and kind…read moreand I thoroughly enjoyed our visit while she was working on my lashes. I have been to several lash saloons in Dallas and my eyelashes would get itchy and tangled...With Mabelle lashes, I haven't itched nor do my lashes require me to detangle in the mornings. I've had these lashes for two weeks and they still look great (however, i wouldn't agree with some people saying they could last 6 weeks). I would think by the end of the third week I would need a fill. I would highly recommend Mimi for someone who regularly has their lashes done, as her method and lashes are high quality and seem less harsh on my natural lashes.

Mimi is the best! She was able to book my last minute appointment & she is very knowledgeable. Mimi…read moreeducated me on many things pertaining to my lash extensions as well as find a perfect fit for me that will definitely accommodate my upcoming travel for this holiday weekend! I have very short and thin lashes, but as you can see she did a awesome transformation! I will be going back for my refill. I only wear lashes for special occasions but she did a wonderful job and I have to keep them up after seeing a great difference! Side note she has a great personality and made me feel comfortable. I posted pictures unfortunately I don't have a before forgive me. Book with MiMi Rose!

I. LOVE. THIS. PLACE!!!!! Don't get me wrong…read more.... I'll usually go about anywhere to take advantage of the new client special, but decided to stay put at this location ONLY BECAUSE OF MY LOVELY LESLIE!!!!! She is SOOO thorough and gentle!!! Have you ever gone through the discomfort of waxing only to have hair left over......???? Not with my Lovely Leslie!!! She takes great care of your "love below" (as she calls it) and had me feeling like a new woman from my post-quarantine wax!!! If you find yourself waiting a bit because she's running behind schedule, just remember she's giving someone else the exceptional customer service and gentle care she's about to give you!!!! Tip her well ladies!!! She's definitely more than worth it!! ;)

The entire place smelled like cigarette smoke. Not a very clean place at all. The service was…read moreaverage

I know this is a lengthy review but if you're thinking of getting your hair cut here i recommend…read moregiving it a read. I am extremely disappointed with my recent experience at this salon. I received a haircut as a Mother's Day gift, and it was the worst salon experience I have ever had. During the haircut with Annette, over three inches of my hair was cut off, despite my explicit request to maintain the length. I asked for fluffy, face-framing with lots of layers, but the result was nothing like the inspiration photos I provided. As this was my first haircut in eight years at an actual salon, I was very upset. I cried on the way home and spent my Mother's Day extremely upset about all the length that was cut off after I had spent over a year regrowing it since cutting it postpartum and had finally got it back to a length where i felt like myself again. When I contacted the salon to request a refund, I was met with resistance. I contacted their salon through their Business Instagram and got ZERO response. Their website lacks a clear refund policy, only stating a 50% cancellation fee (which i asked if they could honor so i could get some money back but they refused) there was NOTHING discussing any return policy through services provided. Initially, they didn't offer any refund at all and just for me to come in and "fix" it, when the damage was already done. Then offered barely a refund of the tip and blowout cost, totaling $34, which they confirmed multiple times over the phone after me asking . However, I only received $23 back. Upon calling to inquire about the discrepancy, the staff was incredibly rude. Throughout all our interactions, including when I initially messaged their Instagram page (which received no response), the customer service was consistently poor. There was no apology offered at any point. On the phone they told me it was my fault because I did the math wrong on the amount to be refunded even though I clarified the amount on the original call and they agreed. After this I told them I would be leaving a review and to which the manager Jamie replied "okay see you on google" and hung up the phone. Overall, this was an awful experience marked by a drastic, unwanted haircut and appalling customer service. I cannot recommend this salon to anyone and I will NEVER be coming here again. I wish I could leave a zero star review because I don't even feel as though they deserve one. The photo evidence below consists of my hair before the appointment, the inspiration photos I shared with Annette, and lastly the hair cut that was nothing like I asked for.

Please save your money $1600 for a couple of Amazon cheap…read morestuff . The owner is unprofessional.

This is the best nail salon ever! Everytime I go everyone is so nice and helpful! I look forward to…read moregoing! It is very clean and the vibe is amazing!

This new nail salon has Lakewood in a chokehold! The interior has a sleek modern design with just a…read moretouch of feminine to give comfort to the term "salon." The space itself is completely open, you can see all the way through. It's very bright and clean in here. They have a full shelf or colors as well as a stocked bar. They have a very large menu of services offering over 10 different types of pedicures and manicures, waxing, facials, and even body massages! Everyone does fantastic work here and they provide top of the line service. I always get nail art, and they provided everything I requested! Highly recommend and will be back! Oh and restrooms are very clean!

I've been going to this Salon for over 10 years . Very friendly and they do a great job. Highly…read morerecommend. My favorite is Linda.

Julie used unsanitized tools on me. The bag was not sealed and after she was done with my pedicure,…read moreshe put the tools back into the same bag. Will never go back.

Eva is amazing! Not only is the price affordable, but she is so talented and a true artist! I've…read morehad eyebrow threading done by her twice now, and they always look so great and really compliment the shape of my face. Eva is so kind, very communicative, and booking appointments is so easy! Highly recommend!

Eva is the best in Dallas! She never goes too thin and always makes sure your brow shape suits you…read more Honestly, I am so picky about my brows and I'm never disappointed with her work. I don't even dare touch my brows with a tweezer in between appointments so I don't risk messing with the shape. Also, her scheduling is so easy and it's not hard to get an appointment with her. If you're looking for a new brow artist, check her out.

Nicely redone inside with plenty of chairs. We were able to…read moreget in at 9:30 on a Saturday with no appointment. They have cute chairs for little girls but nothing for boys, and only 2 of them, so if you take 2 kids with you, they won't be next to each other and you can only sit by one of them. In that respect, it's not well designed but maybe they don't get a lot of kids... I got the organic pedi and granddaughter got the kids mani/pedi combo. At first it felt like he (Lucky) was rushing through it but when it came time for the hot stone massage and paraffin, he set a timer and did a great job! The staff is nice and friendly, but don't speak much (if any English). Soft background music sets a relaxing ambience.

I was a longtime customer here (8years) and ever since the new management bought it out. It has…read moregone downhill to the point now where my spouse ended up getting injured just FYI they will call you a liar to your face and tell you that nothing will be done, even though he had to go to urgent care for it. They'll also state some crap saying that their Techs have over 17 years of experience. I will never ever advertise them as a great establishment ever again and also anybody that I know will definitely make sure that they stay clear away from this place. If you're fine with getting injured and then not refunding you or credit you back for the injury, this is the place to go.