This is the best service I have had in a long time Brian arrived early, friendly ,and Prepared. Professional work done right the first time. GO NOWHERE ELSE!!! DON DELAY read more

Highly recommend. None of the usual runaround, "we have to send someone to assess (read salesman) & give you an estiment tactics" On time, efficient, Truthful & no upselling Refreshing to find a company like this!!!! read more

Better customer service. They say someone will be coming but no one shows up. You call AGAIN and they play you off. Ask to get a call back to confirm someone is coming. NO CALL. I definitely don't recommend Got. Bc they don't Got it one star is being to generous. read more

We have been using this company for several years. They are always responsive and reliable. The cost is reasonable. They never overcharge and the job is always done right. My husband was a contractor and will only use them. read more

i was quoted 195 to fix a handle that popped off my shower. they told me to call the next morning i did. they sent over a different person. he came in and after stepping into the bathroom he closed the door and i heard him sit on the toilet. i left the house to pick up money and when i came back he was outside and said he got it to stop spilling water but couldn't fix the handle with the $70 piece he brought. i didn't have to pay for that but he charged $100 for "turning off the water".he said if i wanted the handle fixed he can come back and it will be $700. i paid him the 100. he left and when i went inside the shower looked the exact same. with water still spilling . *-* WASTE of time and money. read more

Got Plumbing - after he left. - Plumbing Near Me - Las Vegas, Nevada

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Senior citizen new to the city. Southwest gas said I have a gas leak and I needed a plumber. From a referral called Got Plumbing on Tuesday. They came out Wednesday morning to assess. Said they would have to pull permits and would take a week. I had asked the receptionist, Dianne, to keep me informed by phone. She never called until Friday at 4:30 PM saying they would be out Saturday morning at 9 to fix, but they had to see if permits would be pulled? What? They already said they did?!? So now 3 days have gone by and I have to wait more?? I was so furious with her, I hung up, only to call back and get VM telling her I expect them to be here the next morning at 9 like she said they would. Needless to say, nobody showed, So, who knows how much longer I will be without hot water and gas? They sure didn't care. Would never use and will make sure I tell everybody to stay away from. read more

I called them for a problem they came right out. The price was fantastic. They did a really good job. They were neat and clean. I would recommend them to anyone it was to fix a water leak under my mobile home read more

Very efficient, clean and got the job done. My sink was all sorts of clogged and my apartment management called GOT Plumbing. They gave me a time frame of 3 hrs and came within that time frame. The guy that worked on my sink knew his job well and took care. He was very helpful and nice! Would definitely recommend!! Thank you GOT Plumbing!!! read more

I waited a day to post this, had I done it yesterday at the peak of my frustration, it would have been one star. I used this company a few weeks ago for a minor fix. There was a scheduling mix up but I didn't think much of it, the job wasn't an emergency. Plumber was nice and efficient. So last Tuesday when my water heater died and started leaking I decided to call them again. I was told they probably couldn't come out that day but would definitely get to me tomorrow. Well the next day, by 3pm I called to see how much longer they would be and was told they are just too busy and they will get to me in a day or two. (The lady on the phone also thought it was necessary to tell me how messy her desk is with all the jobs they have) Thing is, if they had just said they were super busy when I first called I could have opted to try to call other companies. Instead, it wasn't till Thursday that I was tied if waiting and tried other companies. Found one who came out the next day, gave me an exact time to expect them and arrived 10min early. Got the job done in 2hrs, in time for me to go to work. And the technicians were also courteous enough to were a mask around me without being asked. Meanwhile, Got Plumbing finally got around to calling me on Monday. Had I stuck with them I would have waited an entire week without hot water. Bottom line, they do good work but are crap at scheduling and communicating properly. Also the woman at the desk has no business answering phones. read more

They had a tech come out and check my pipes cause I had a foul odor in my home. Said it was traps, replaced them twice and when that didn't work. Scheduled a appointment in which they never showed up and then I got the run around from them. I wouldn't refer or use them! Very unprofessional! I would even give 1 star if I didn't have too!!! read more

This plumbing company is amazing! Efficient, helpful and extremely professional! Bryan is an expert in plumbing!

Woke up to a leak near my water heater called Got Plumbing they were out with in an hour, Tony was very professional knew exactly what could be done to fix it which I was very grateful. Thank you Got Plumbing , highly recommend .. read more

Great service at a fair price. They come out and work to help you find the best solution and nit to sell you a water system. I use them exclusively. read more

Jeff was referred to us to look at a gas pipe that home levelers said was bad. He came out and looked within a couple of days when sent a picture. Said we had nothing to worry about He could replace it and gave us the cost but explained why it looked the way it did. Very knowledgeable and informative. Will call him again if needed. read more

Probably the worst plumbing company in Las Vegas and I thought code red was bad these people are the worst how are you going to put someone on a emergency list and no one show up til next day. called them first thing in the morning and still no one I had to call them again in the afternoon and all they said is the same shit they have quoted on the back of they heads " wEll puT YoU As a EmeRgenCy aNd HavE SomEOne giVe yOu a caLl bAck shOrTlY" but No call backs or updates and then argue about simple questions SMH read more

Brian did a great job, I'm very pleased With the service. Thanks Got Plumbing The do excellent work on manufactured homes read more

I definitely recommend Got Plumbing! Eddie came to my house and changed out part of the sink and checked 2 others and still was in and out in 20 min! Very fast and friendly! He fit right in with my crazy family and I felt i knew him for years! Lol wonderful company and employees! read more

I rarely write reviews but I had to with this one. I see some bad reviews here, and I know nothing is ever perfect, but these guys are close to it as you can get with me. Trying to nail down arrival times was a bit wonky, but their jobs are unpredictable, and once he did arrive (two visits) Brian took great care of my problems and taught me some stuff. And where some companies in Las Vegas will ream you for $$ if they can (especially us senior citizens), he was as fair as it gets. And when one guy at a company is that way, they usually all are. I'd recommend them anytime. read more

We couldn't be happier, water heater was gushing out water, called Budget Services, the6 we're booked for the day, referred us to Got, called they were here in 2 hours , new heater installed and completed quickly. Super friendly technician, and they also helped jump my husbands car Thanks for the referral Budget Services, the two companies are great team Thanks again read more

I had an emergency and was referred to this company. I had used them once before. They showed up, ripped out my ceiling and left sewage waste all over my downstairs bathroom on a Friday, claiming they would be back Monday with the parts. After no-showing on Monday, I checked in Tuesday, Wednesday, Thursday, Friday and finally Saturday with promises of service. They never came. They never called me back. I went without the use of an entire full upstairs bathroom for a week and lost my tenant. read more

They did a major excavation and repiping.. they were friendly and they did a great job! They have great communication. They tell you what is wrong right when they find out. the cost was fair and decent. I saw bad reviews on here and I have no complaints, I can't find anything wrong with what they did. They cleaned up everything when they were done they were on time and efficient. read more

I didn't want to get taken for a ride, so I called Got Plumbing for their ratings and reviews. An actual person answered the phone and not a machine asking me to push numbers for this or that. Same day service. I was surprised on how fast Jason the plumber repaired the leaky pipe. Great guy.I would call them again. read more

Beware! This company has service appointment windows of 6 hours so you will have to be available all day and hope that they arrive early, which they won't because they over schedule their technicians and don't care about how serious your issue is. Their techs arrive direct from previous jobs filthy dirty and have terrible manners. Advise you use anyone else. Good luck. Got Plumbing? Got Problems. read more

Jason came out on a Sunday morning and fixed everything (and more!)! He was very personable and professional. I'd be glad to refer them to anyone and everyone that is in need of plumbing attention. read more

Worst Plumbing ever. No customer services rip off rate...do not waste time and money.

My 2 year old hot water heater wasn't working. I called one plumber and he told me the whole thing needed to be replaced and it would cost about $1300 - $1500 to get up to code. I told him I would think about. I called Got Plumbing and he came and said he could fix it but because it was Sunday they would have to get the part on Monday. Brian came out and installed the part in less than a half hour and it worked. And it cos $177! This is a great company read more

I rarely leave negative comments on yelp, I think it's tasteless and honestly sometimes people have an off day however the level of unprofessionalism that came from GOT Plumbing was that bad. My company owns several commercial shopping centers in Summerlin and we were referred to Geoff from GOT to look at a grease trap that is having an awful odor come from it. He did come out once to take a look at it and said to give him a few days to get back to me with a solution. About a week later I never heard from him so I called, he had great answers as too what we should do and a plan to execute. Well that is where things stopped since then I have called GOT about 10 times and each time Stephanie, the receptions I assume has said she would have Geoff call me right away OR she would call me back in 10 minutes with an update. Well guess what? Neither of them ever called me back, I am the one who kept calling. I asked Stephanie to please be honest and let me know if this job was just too big for them or if they didn't have time but instead I just got the run around for almost two weeks and still have not heard from anyone in their office. I did make sure to let my vendor who referred them know so he could stop referring them to his other clients. With so many companies to chose from I think it only fair people know what they are potentially getting. At this point we've moved on to another company and are resolving the grease trap issues. The new company we are using is DMS plumbing. I highly recommend using them as they got out issues solved in three days, professionally all while communicating with myself and the tenant. Again I am so sorry to leave this kind of review but the lack of communication and care was just too much on this one. I do hope this helps GOT improve their customer service. read more

Critical: Professionalism is a lost art with this company... So I live and own my own mobile home in Cabana MH park. I get up at 4am for work and come home at 4pm. I get home and am relaxing. Then use the toilet and find I have no water. I go outside in the dark and there's a bag of tools sitting by my water shut off. I walk around the house and find a service truck parked in front of my driveway. I ask him what is he doing since I own the home. He says he was told to replace the water line. I ask him the obvious question, "don't you let the owner of the home know that you're shutting off their water?". His response was that they told him it needed to be fixed. Just an FYI. It worked fine for the last 4 years, only needed a new handle and to be wrapped for winter. So here it is at 6pm, no water in my home and he shows absolutely no concern or compassion for the situation he put me in. I wouldn't use this company if my life depended on it. I can only imagine how he'd act if it was an emergency. AKRisso read more

Plumber should not tell a story about glue drying, makes the plumber look foolish, especially when they are talking to someone who has knowledge of the type that is being used. read more

Thursday I called my go to plumbers. I knew it was last minute and a holiday weekend but when things pop up there is nothing that can be done. They recommend Got Plumbing. I was happy they could replace my shut off valve for dishwasher and check on slow drains. I very happy the receptionist sad they could come after 2:30pm, Friday as my husband had a doctors appointment. About 5:30pm I thought let me call them and see where I am on list. I call a man answers and I ask if I was on the list and when to expect the plumber, I was told that my Plummer had run into a problem with customer before me and he would check to see when Plummer would be coming and call me back. Still waiting on that call. I understand all the logistics... Friday before a holiday weekend. You could have said no when I called not until Tuesday. The day of appointment when I called Got plumbing you could have said I sorry it looks like we can't make it after he check with Plummer having helping customers before me... but nothing! Just a 30 second call! I GOT NOTHING! read more

Main Water Line Break who got the Emergency Call from Torreyana Apartment Homes in Spring Valley 1 guy arrived 3pm job complete by 6pm THESE GUYS ARE REAL PLUMBERS read more

I see that there are negative reviews on this company but I can only leave my experience of having used them for the first time, we found a small flood under our sink on Sat 10/18/20.called our landlord who sent this company (got plumbing). Tony arrived late afternoon Sat to check out the issue and gave us instructions on what to do to keep from getting flooded any further. And said he would return on Monday, but he forgot we told him we would not be home until the afternoon and he came by Monday morning, and since we were not home he could have just not come back until the next day but he made a special trip to our home to tell us that he made a mistake and since he had been doing sewer work he did not want to bring that into our home. And we agreed that he would return Tues 10/20/20.in the A:M (08:30).and he did indeed show up EARLY. The job was completed and he explained a few things to us about what had happened also.(did not have to be that professional) but he was. I am sorry to hear others had a bad experience with this company but we did not. and was very satisfied with the service and the professionalism. read more

II have used them for 7 years, they are the only ones I have ever used. Honest and trustworthy a rarity in Las Vegas............

Got Plumbing is awesome! Called them the night before and came the following morning to replace the shower cartridge for our second bathroom shower/tub! The price was also affordable and Tony was in and out quickly! I would call them again if the need for plumbing issue of any kind! read more