We had to cancel our wedding because my fiance had a breast tumor diagnosis about 5 months out from our wedding. They were very understanding and returned our full deposit within a few days. This showed us that they were honest, good people who had strong values and cared more about being of service than purely caring about profit. Throughout the process of scheduling their services and cancelling their services they showed great customer service, responsiveness, and kindness. Thank you again. read more

We hired GYC for my daughter's wedding April 6, 2024. We rented the large white ranch tables. They were lovely. When delivered there was a level problem with one table. They left and returned with a perfect replacement. We also rented a water dispenser, coffee maker, chairs and wine glasses. Shelby was so nice and very knowledgeable about all their products, she helped us whenever we wanted to add or change to our order with no problem. The only thing you should know is you have to make an appointment to walk into their showroom. There are no walk ins. I thought this would be a problem, but I just called in and that worked for me. Highly recommend Got You Covered. read more

Got You Cover'd - White ranch tables - Party Equipment Rentals Near Me - San Luis Obispo, California

I'd give NO stars if possible, I used this company for my wedding. Originally I had planned for a small wedding about 40 people so I had ordered tables, linen, chairs, a dance floor, buffet tables, "Madeleine" sweetheart tables and cocktail tables, and a bar. The venue then changed and it turned into a wedding with 130 people. This venue included chairs and tables. So of course my wishlist/quote had to change. I had already signed a contract and places a deposit. I spoke with Mayra who ended up "updating" my wishlist/quote. I didn't need the tables the chairs and what not but was wanting other items I could use like umbrellas, tables - and since I had already put a deposit which was non refundable AND THE CONTRACT STATED I COULD CHANGE/CANCEL ANY ITEMS WITHOUT CHARGE. According to Vanessa (supervisor) "they don't normally do this but we're able to remove the chairs and tables" when bringing up the contract she said was all they could do. Also delivery was supposed to occur while I was onsite to "inspect" all peices but was done when I was not on scene, until the day after. There were items which looked nothing like the pictures "Madeleine" items! They were hunks of wood held together with exposed nuts and bolts and they weren't tight! So items that I chose weren't even used. My wedding coordinator who has rapport with this company didn't even want to use these items. read more

The got you covered team was very responsive during the rental process. They were the only rental company I found that had a great selection of both rentals and catering equipment. It made planning my wedding easier not having to use 2/3 different rental companies. read more

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Finally after 3 weeks after our wedding day, after multiple attempts to get in contact with GYC even during our honeymoon.. we were finally able to receive "closure". We were charged an additional $1,000 for 15 linens/ unwashed plates & "molded linens" & 54 missing plates. We asked for proof that 15 linens & 54 small plain white dessert plates were $800 but unfortunately we were only given a questionable invoice that is very blurry and we're told "I do not have to send these to you. However, I am going out of my way to give you these Invoices" -Vanessa As far as the "molded linens" we were returned only 14, they claimed to have thrown one away & did reimburse us, however it did take a whole other week to reimburse $35. Might I remind how quick $1,000 were charged, I guess their software is faster on charges. In the end GYC is quick to respond when making your invoice however they do not give you an exact drop off time. They do not ask who is signing off all the inventory and they do not ensure you count items before leaving. Therefore, it is easy to claim any amount of items were "dropped off". Vanessa, the owner will claim she is very generous and donates to multiple charity's (unrelated information) and will deeply apologize for your horrible experience. So that's great, I guess. If you are able to spend $6k in renting from them, just buy your stuff and avoid "damage waivers" and broken contracts given by GYC, they will charge your card and claim they have no authority over it, weird. Anywho, just another review from our personal experience. I would not recommend this horrible experience to anyone else, and although they have "Thousands" of contracts, this review can atleast help 1 person not go through this emotional damage after their wedding day. read more

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Got You Covered was great to work with for our wedding. They allowed to change our invoice multiple times (and i mean multiple) and were quick to respond. Delivery and pick up was easy. Items were as described. When they dropped off our rentals, they set up larger table items and were willing to put larger items in the desired location. During pick up, we went through the inventory list and were able to account for items. I'm the end, they were a wonderful company to work for. Thank you! read more

I work for a non-profit and tried to work with Got You Cover'd for a fundraising event we were planning and from the first phone call to them it was not a good experience. They were rude and condescending. They wouldn't work with us for pricing for non-profits and they up-charged for a delivery schedule that WE had to accommodate to fit THEIR schedule. When we tried to cancel the order a month in advance & tried to recoup our deposit they suddenly increased the price so it would use up the deposit & refused to refund a dime of the deposit. As a non-profit this hurts the bottom line of our fundraising effort for our community. read more

This review is long overdue but I wanted to make sure to share my experience. The entire team was so amazing to work with, especially Vanessa, who helped me along the way with all of my planning needs. I wasn't a bride with a specific vision and felt overwhelmed making decisions and was so thankful to have their help. Vanessa was patient in showing me rental items and getting an idea of what I wanted for my wedding. When we saw the weather was going to be colder than anticipated, they helped me with the decision to tent and how I could still keep the aesthetic I wanted. Marlon was great in guiding me in what size tent and where it should be placed. The crew who delivered were so friendly and professional. I couldn't have asked for a better experience and the whole set up was stunning! Honestly it was better than I could I have imagined. I had the wedding of my dreams and can't thank Got You Cover'd enough! I will use them for future events and refer anyone looking for rentals to them! read more

Got You Cover'd - Tent and reception - Party Equipment Rentals Near Me - San Luis Obispo, California

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We hired Got You Cover'd for our wedding in Harmony, CA on July 7, 2018 and we only have good things to say about them! I worked with Anneleise and she helped us get tableware, linens, and heaters coordinated and ordered. She was friendly, attentive, and helpful. Their inventory was beautiful and in good shape! Overall it was a great experience and we highly recommend Got You Covered for your event! read more

Got You Cover'd - Our wedding table design - Party Equipment Rentals Near Me - San Luis Obispo, California

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They do appear to have a large inventory and it all looks great. Seems as if I checked in with them while they had COVID-19 so that was unfortunate timing but all ended up ok read more

The service and actual rentals we received from Got You Cover'd were phenomenal! Everything from the basics (linens, silverware, and china) to our special requests (a giant tent for shade, and wine barrels for cocktail hour) was lovely. Also, the people we worked with throughout the process were so kind, helpful, and understanding. Kayla was very adaptable to the many changes we made to our order up to the week before our wedding. Also, we really messed up the timing on the day before the wedding, and the workers delivering and setting up the tent had to wait for an hour for us! Despite this setback, they proceeded to work really hard to set everything up, and even comforted me when o had a little meltdown of guilt. Thank you so much, GYC. I can see why you are a preferred vendor for The Grace Maralyn. Would recommend this company for anyone's event rental needs in the Central Coast. read more

I needed to rent some staging floor panels. I can understand why GYC insists that they have to deliver and set it up themselves. But the staging that I needed, which is just two 4'x 8' pieces did not cost enough for them to offer delivery. They are the only place in town that has what I need and they will not rent it to me. So I called and asked about another item I could use just to get the cost of my rentals up high enough for them to deliver the staging. I ask about a pipe and drape room divider and they said they had some and to come in and check them out. So I go back in and after waiting around for 15min, I was shown a beautiful pipe and drape that was set up in the show room. After waiting some more (everything I asked the receptionist, she had to go ask someone else) the receptionist told me that they could rent it to me. I was now going to rent the pipe and drape, pretty much just so I could get the staging I needed to be delivered. Well they call back a couple days later saying they could not rent me the pipe and drape because they (the uninformed receptionist who answers everyone's questions by asking someone else...) didn't realize this item couldn't be used outside... So we go back to square one. But after this has taken a couple weeks to get figured out and I looking for other options and find none, I call back. They said my "quote" was no longer valid and that since nothing was paid and we were now too close to the event day, they would not be able to help me at all. They had bigger fish to fry and realized my business was not worth their time. The receptionist litterally hung up on me the last time we talked. Don't worry GYC ... I'm sure someone else has "got me covered" for my wedding. Appreciate your lack of communication, attention to detail, and general carelessness with regards to the little people out there. read more

I don't know about these previous reviews, but my experience has been nothing but A+++ from them. Kayla has been so patient with me as I have changed our requested quote about a dozen times, and she has been easy to work with, friendly, and very helpful. This is a first event I have planned on this scale, and she has offered suggestions, sent me pictures, discounted pricing, and arranged delivery and pickup within our specific needs. I look forward to updating even more positive feedback after our event. When you compare their inventory with other rental companies, they have the largest inventory, best prices, and biggest variety. read more

I needed a few last minute rentals for a party and Got You Cover'd really did have me covered. 1) They were totally ok that I had a small order 2) Their website was so easy to navigate and determine how much everything would cost which made it super easy to compare with other vendors 3) I was able to do my own estimate online without having to leave my number or email for someone to follow up 4) When I was ready to place the order, I called, got a person and placed the order. She was lovely to speak with and very knowledgeable of their products. If I ever have the need to rent again, large or small, I will call them. They are everything I need in a business. read more

I went in a week and a half before my wedding, after my previous linen plans fell through. Melissa was super helpful, helped me process my order quickly, and ran through payment without it being drawn out or complicated. My bridesmaid went to pick up my order Thursday, the day before the wedding, and everything was organized and kept in nice bins. The colors were perfect and the table cloths were thick and sturdy. Super easy to set out, we had no noticeable wrinkles and my bridesmaids and I covered all our tables in about 10 minutes. The price was decent and comparable to other vendors, but honestly I didn't do a whole lot of shopping around due to the time restraint. I'm taking off some because my bridesmaid mentioned the rudeness of the person whom she picked the linens up from. I asked for them to be ready on Thursday, and was told that was no issue. When she went to pick them up, she said she was given attitude and told "You're lucky I even have them ready for you, you aren't supposed to pick them up until tomorrow. If they weren't ready, you'd have to come back later.' Overall, if they weren't ready it wouldn't have been a huge deal, but how it was handled was really unprofessional and tacky. If they are ready, why try and make us feel stupid for getting them? They were able to accommodate me on a tight time crunch and we're helpful and efficient, so I would recommend them on that level, but the attitude at the pick up was weird and I wouldn't recommend them for that reason. read more

My fiancé and I were trying to rent a tent heater. We called in and the receptionist informed us there was a tent heater. Excited we headed over to their showroom. We headed into the lobby and waited about 15 minutes without being helped. After waiting the same receptionist informed us that they have tent heaters but they can't rent them. This is information that should of been shared over the phone before we drove over there. The whole thing was terrible customer service! read more

Would definitely recommend using Got You Cover'd for your event needs! Great inventory at reasonable pricing. Thank you to the Got You Cover'd team for making our rental needs stress free! read more

Super place. Everything went smoothly from my first phone call to pick up. The rates were great, and everything I ordered arrived as planned. I really, really appreciate the service! The delivery person was super - efficient, polite, and prompt. Everything I ordered was there, and I will definitely be using this service again in the future. Thank you, thank you! read more

We rented a tent and dance floor for our wedding, everything was delivered and set up on time, and worked great.

Got You Cover'd took care of our chair needs for a (way more) reasonable price than many other vendors in town. Their "weekend" delivery charges are a little ridiculous as it's outside of "normal" business hours (I call BS on ANY party rental company that says weekends/ nights are outside of their business hours), but we got the chairs Friday and pickup Monday and they were perfect for what we needed. One complaint I do have is that they are EXTREMELY vague with dropoff/ pickup times and that I needed to engage with them in order to find out when we'd receive the chairs and when they'd be picked up. A four-hour window is a bit absurd, especially given that SLO isn't an unusually huge or trafficked area. Overall, fine experience. read more

Terrible service. Was completely late for delivering their product, not even close to the morning time we spoke about. Had to call three times on my wedding day to make sure their product would actually arrive and had no interest in discussing what went wrong. Definitely would not recommend not use again. read more

Got my rentals from GYC and I loved their inventory. The prices were also affordable. They got back to my enquire in a timely matter which I like. I must have changed my inventory multiple times but they were so nice to helping me. They delivered on time and no issues occured. read more

Tom and his crew at Got Ya Cover'd are great, This is great group of people who work very hard to get it exactly right in an industry that has countless last minute add ons and changes from almost every client. I've used them for several events and they deliver early which is really nice when you're trying to dial in a big event, don't be afraid to ask them for something special. they have made and / or ordered things for me on the fly just because we needed them. Yep, Hire them read more

We rented from them for our wedding a few weeks ago. During the planning they were really responsive and helpful. Their shop has lots of great objects to rent and they have many things laid out to give you ideas. The rental process was easy. No complaints here. read more

We'd highly recommend using Got You Cover'd. They were very easy to work with, super professional and accommodating, worked within our budget, and helped us pull of our dream wedding for our family and friends. read more

We rented for both Wedding Ceremony and Reception from Got You Cover'd. Both in different locations. No problems at all!! They worked w/us with our ever changing items and amounts. Our totals reflected both added items but also removed $$ from things we decided not to use. Will definitely use their services again for all rentals. read more

I am so happy with the great service !! We had an unexpected death in the family and needed tables and chairs quickly for services . Very Professional and understanding !! Thank you so much read more

My entire experience dealing with GTC was simple and easy. We got married in Cambria on Labor Day weekend and I planned everything from out of town. We rented basic white folding chairs, wine glasses, ivory table cloths, and the cool rustic wine barrel bar (highly recommend!!). I emailed in a request and their friendly staff replied back very quickly with a quote. I went back and forth on a few items and even added in cocktail table and cover a few days before and they made it happen no problem! The sales staff were quick to adjust my quote to reflect all changes and then called me a few weeks before the wedding to confirm everything and run the credit card for the deposit. Only complaint was the delivery fee was a bit steep and we tried to ask if we could pick up the items with our own trucks but they said the wine barrels were heavy and they required us to pay for their delivery. They have the best prices for this area and I appreciated how the website makes it easy to browse the different options. Since they don't store credit card numbers on file, you have to call back each time or fax/email in a document with you CC #. This credit card payment system seemed bit dated and it would benefit them to upgrade to a new pay online option in the future or sync with a Pay Pal account. A few years ago when I was local, I also worked with this company for a formal dinner fundraiser for the Central Coast Aquarium in Avila and they were great with that important large order! read more

Rented a dance floor for my daughters outdoor wedding. They were very specific that the ground had to be level in order to lay the flooring. We planned on leveling the area immediately when we arrived at the venue site, which included laying sand. I told Got You Cover'd we would be at the venue around 10am for set-up and would prep the area for the dance floor. The delivery van showed up before we arrived, and of course the site was not ready. When they called we are on our way and would be there in about a 1/2 hour. She said there was going to be a $75 late fee. Gees, okay so I agreed to pay. When we got there we started to prep the site, then we noticed that the Van drove off!! without telling anyone. We had no idea if they were going to come back or not. Non of the workers spoke English so communication was an issue. We finished preparing the ground and waited and waited and waited. My Son-in-law called someone who said they would be back at 3:30 to install the floor. They finally showed up at 5:30 in the middle of rehearsal. Some unkind words were spoken and the floor was put down with a lot of assistance of my family. The bill came and they charged me an additional $100 for overtime!! All in all the dance floor was great and made the wedding. But!! I would not rent from them again. Ever! Communication is poor. The staff has a rude attitude. It's like they want things to go wrong so they can charge you more. My advice... rent from someone else! read more

There are plenty of reasons I use Tom and his team at Got You Covered - they have it and if they don't they get it, their onsite team is fast and solid even if I ask them to move a whole gaggle on 10x10s, and Kristen is an all star at helping with linens. They are longtime locals and have a high quality inventory and rep. The only reason they miss a star is because I would live to see moroe rustica benches and tables! read more

For all of our wedding rental needs we went through Got You Cover'd. This process was simple, fast, and very professional. Kelsie was such a huge help and addressed any questions, concerns, or changes I made to my order with a very fast response time. On set up day, I realized I gave them the wrong count for banquet tables and needed more. I was in a panic but Kelsie was sure to get them delivered that day! The warehouse is such a fun place to go as they have ideas set up for you to really see how everything will all come together. I would highly recommend Got You Cover'd for your event rental needs! I know I will definitely use them again!! read more

Got You Cover'd is my lifesaver!! My daughters birthday falls at the toughest time of the year...right in between Christmas and New Years! She turned 5 and I wanted to make the best party yet. When I called, I was panicked. Kelsey at Got You Cover'd not only calmed me down, but she got me a cotton candy machine and a popcorn machine for the carnival theme I was going for. She even suggested drink containers to make my life easier with the amount of people I was planning on attending! She was amazing, along with everyone at Got You Cover'd. Everything was such a big hit and the party went so well! Thank you so much to everyone there at Got You Cover'd for helping make this day that was so stressful, a huge success! I will use them every time, and I highly suggest them to everyone for their party planning needs! read more

Beautiful tent, and all the parts (tables, dance floor, stage) for a dinner for 400 executed perfectly. Hard working and nice set-up crew, plus an accommodating showroom staff that found us a one-of-a-kind chandelier. Bit of payment frenzy at the end, but a very fair price. We already plan to use them again for next year's event! read more

If I could give this company zero stars, I would. I had the worst experience using them as our wedding rentals vendor. I went in to the company in person to look at which items we wanted to rent and decided shortly after. We received confirmation for all our items. About a month before our wedding, they contacted us with the wrong date for the wedding. They also had an old (not updated) version of what items we wanted to rent. I went in person to deal with the issue and was treated in a rude manner. There were numerous other mistakes the week before our wedding. After our wedding, we emailed the company to get our deposit back since no items were broken during the wedding and we were told we wouldn't be getting the $400 back because we didn't mark a specific box when signing we received the items at the venue. We were never told we had to mark the box and our coordinator signed for the rentals. On our honeymoon we tried calling and emailing to work out the issue and were ignored. They also had some of our personalized drinking glasses but when we went in person to get them back, they only had one glass. read more