I don't know about the rest of the staff but Casey fry was very knowledgeable, friendly and…read morepunctual . Was just a all around pleasant experience and would work with him with any future projects. He made sure we had what we needed.

Recommendation: Avoid doing business w/First Alarm. Add this one star review to all the others…read moreabout this business. I don't believe I've ever written a 1-star review before. My company paid a significant upfront sum to bring in First Alarm to handle our residential security system. From the outset, there were issues with sensors not working. Any request to get these small issues, most of which should have been addressed during the initial setup, were met with "that will cost you" responses. Eventually, we needed to sell our house. As we called each service provider (e.g. Comcast, AT&T, PG&E, Cal Water, etc.) to turn off our service, all handled it seamlessly and without charge. Except First Alarm. First Alarm charged us for more than a year of unused service (over $1K) even though we were not going to be living in the house (so there would be no cost to them) and my company had paid for all the upfront work. I called and wrote asking First Alarm to reconsider in light of the situation. They said "no" at every turn and decided yet another dissatisfied customer was worth the extra revenue. Buyer beware.

Abisal is the man. He's done multiple security camera installations for my family, including…read moregetting our Reolink system completely set up and dialed in, and this guy takes customer service seriously. He's knowledgeable, patient, and extremely consultative. He explained everything to my parents and sister without drowning them in technical jargon and made sure they actually understood how everything worked. The best example: we live about 16 miles from the closest Best Buy. During the installation, Abisal realized we needed a better Wi-Fi router to get everything working properly and avoid latency on one of the cameras. A lot of people would have shrugged, gotten the cameras mostly working, and called it a day. Not Abisal. This bloke drove 16 miles to Best Buy, got the router, came back, and finished the job properly. He absolutely clutched up. And with Gavin Newsom apparently committed to keeping the home-security industry in business, I'm glad we have the cameras. Jokes aside, Abisal is the epitome of customer centricity. He takes ownership, does things the right way, and genuinely cares about the end result. Central Coast Tech has been incredible for our family. Couldn't recommend them more highly.

Abisai's business is amazing! He is knowledgeable, patient, and takes the time to explain…read moreeverything clearly. I was nervous about learning how our home security cameras worked, but he walked me through the system so well that I quickly got the hang of it. What impressed me even more was his continued support after the installation. He let me know I could call if I had any questions, and when I did, he responded promptly and thoroughly. Thank you, Abisai, for your outstanding service. I will gladly share my positive experience with others, and whenever I need additional cameras or security services, you'll be the first person I call.

Quick and super helpful responses. Kyle was very professional and informative of products, services…read moreand pricing. After all my questions and inquiries, I was able to schedule our install within a few days. I'm not a paranoid person, but I also know that sh*t can happen to anyone. I also don't want to be that person that didn't think anything would ever happen to them and then it does. I'd rather keep my home, family, pup safe and be prepared. If you've been on the fence about getting a security system, just do it. The extra $49 a month is worth the peace of mind. Make sure you ask all the questions and see if they have any specials or promotions. Also-install guy, Pat, was super friendly, professional, and fast with the install.

Don't expect customer service. According to them I can listen to the alarm chime at about 20…read moresecond intervals for a week since that's the soonest they can get someone out. They were quick to install but not so much when you need service

This is not my first rodeo with this company... Each and every time the service, professionalism…read moreand experience has been a very positive one. Owner Jake Deitch goes up and beyond the call to help and be informative... I will continue to have his company on my Speed Dial for all my rental properties!!

Echoing what everyone else posts about Jake's professionalism and quality of service. Re-keyed 3…read morelocks and made new keys quickly, efficiently, and at a reasonable price. Bonus: he's a super nice guy.

Amazing! I called Dave and he had his crew out here within a week, and finished the job in record…read moretime. AT&T fiber run under the house in an impossibly tight space? No problem. Extra ethernet drop clean through the sill plate? No problem. Ring camera? Sure. These guys are pros, and I wholeheartedly recommend them.

Dave and his team are top notch. Very efficient, knowledgeable and no nonsense. Not trying to…read moreupsell preferring to install elegant, easy to use state of the systems. A breath of fresh air. Top rating

Professional, prompt, knowledgeable, reasonably-priced. I contacted IES and Ivan had my security…read moresystem repaired the same day. I highly recommend IES and will definitely use their services again.

From the owner: Fire Alarm, Security Alarm, Electrical Home integration, Network, Telephone, Cablingread more

Wow. Dan just came in and did some incredible and detailed work at our single family home to help…read morelevel up the wifi speed with two Cat6 ethernet cables - one to the living room and one into the abyss that was my garage (where I work.) When he came, he did a thorough assessment of our options based on what we had available (checked the attic in our main home and our garage attic), provided me a quote, and got the work done in two hours. He even pointed out some items in our attic that might need attention (a weak beam), and even engaged in some friendly conversation with my two year old that was wondering "What's he doing?" every 5 minutes. (Sorry if that slowed you down, Dan.) Bottom line: Dan's approach is genuine and authentic, and we highly recommend. The Saturday visit was not expected, but I'm actually looking forward to working on Monday. Thanks, Dan!

I recently called Dan to run a network cable from my garage into the house--a job the Xfinity…read moretechnicians completely refused to tackle. Dan was fantastic from start to finish. Not only did he do an exceptionally clean and professional job with the cabling, but he also provided some great, logical suggestions to optimize the setup. What really sets Dan apart is his willingness to go above and beyond. He didn't just stop at his assigned task; he troubleshot and connected an exterior cable that Xfinity should have handled in the first place, ensuring my internet was fully up and running before he left. I truly appreciate his expertise and work ethic. I wouldn't hesitate to work with him again in the future. Highly recommended!

Jon did a great job. We were accidentally locked out of one of my rooms and I couldn't find the…read morekey. I was able to reach Jon easily and he came out within a few hrs, on time and got the job done quickly. Thank you so much ! Highly recommend and reasonably priced. I called quite a few locksmith before finding him and either they were not available or they try to judge how desperate you are in order to figure out how much they can rip you off for. It's not my first time dealing with people like that. Luckily I found Jon who was honest and great ! Highly recommend.

Locksmith Jon is amazing! He is knowledgeable, prompt, and friendly, and makes sure the job is…read moredone right. I especially appreciate his honesty and integrity. I highly recommend AAA Lockout Specialist.