Very responsive and helpful. Professional and timely availability. Made the appointment for the…read moremorning and he came on time. Very competitive price also!

We needed someone to install a security system and fire alarms after we purchased our new home…read more Lynn was fantastic; he has a wealth of knowledge, was responsive and did a thorough inspection before giving us a quote. The quote was reasonably priced, and he is a lovely man to work with. I highly recommend giving him a call.

Finally sorted out billing. Alarm service seems to be working now. No further malfunctions.read more

Recommendation: Avoid doing business w/First Alarm. Add this one star review to all the others…read moreabout this business. I don't believe I've ever written a 1-star review before. My company paid a significant upfront sum to bring in First Alarm to handle our residential security system. From the outset, there were issues with sensors not working. Any request to get these small issues, most of which should have been addressed during the initial setup, were met with "that will cost you" responses. Eventually, we needed to sell our house. As we called each service provider (e.g. Comcast, AT&T, PG&E, Cal Water, etc.) to turn off our service, all handled it seamlessly and without charge. Except First Alarm. First Alarm charged us for more than a year of unused service (over $1K) even though we were not going to be living in the house (so there would be no cost to them) and my company had paid for all the upfront work. I called and wrote asking First Alarm to reconsider in light of the situation. They said "no" at every turn and decided yet another dissatisfied customer was worth the extra revenue. Buyer beware.

Knowledgeable capable, and took care of the job I was very…read morepleased with the results and everything is up and working now as a result of their expertise

We found Abisai here on yelp while looking for a new low voltage company to install WIFI in our new…read morehome and property in the Santa Cruz mountains. We just moved here from Los Angeles after losing our home in the Altadena fires and didn't have any local resources. I had an amazing low voltage company in LA that I trusted for years, so I was hoping that we could find someone here that we could trust in the same capacity. After meeting with him and then working with him on the WIFI job, we are so happy and grateful for finding him! He is so professional, kind, communicative, knowledgable, and reliable. He is very thorough and detail oriented and his prices are very fair as well. We are now hiring him to do a full camera install on the property, and will be hiring him for any future low voltage needs. I can't say enough positive words about his work ethic, and after going through so much stress this year with losing everything, working with him has been such an easy and calm experience.

Quick and super helpful responses. Kyle was very professional and informative of products, services…read moreand pricing. After all my questions and inquiries, I was able to schedule our install within a few days. I'm not a paranoid person, but I also know that sh*t can happen to anyone. I also don't want to be that person that didn't think anything would ever happen to them and then it does. I'd rather keep my home, family, pup safe and be prepared. If you've been on the fence about getting a security system, just do it. The extra $49 a month is worth the peace of mind. Make sure you ask all the questions and see if they have any specials or promotions. Also-install guy, Pat, was super friendly, professional, and fast with the install.

Don't expect customer service. According to them I can listen to the alarm chime at about 20…read moresecond intervals for a week since that's the soonest they can get someone out. They were quick to install but not so much when you need service

This is not my first rodeo with this company... Each and every time the service, professionalism…read moreand experience has been a very positive one. Owner Jake Deitch goes up and beyond the call to help and be informative... I will continue to have his company on my Speed Dial for all my rental properties!!

Jake fixed my broken front door dead bolt quickly and efficiently, using only the necessary part. I…read moreappreciated it that he did not try to sell me more than just what was needed. He ran a little bit late, but was prompt in letting me know, which was also very much appreciated.

Dave and his team are top notch. Very efficient, knowledgeable and no nonsense. Not trying to…read moreupsell preferring to install elegant, easy to use state of the systems. A breath of fresh air. Top rating

Dave & his crew are AWESOME! I called them Friday morning after we had tried to mount this huge TV…read moreourselves the night before. I was hitting some hurtles and knew it was time for the pros. I called Dave to see when I could get on his calendar, and lucky me he was able to come that same day! TV was up and running in NO time. I should have called them in the first place, and will from now on. Totally worth hiring them to do it, highly highly recommend. Thanks Dave!

Professional, prompt, knowledgeable, reasonably-priced. I contacted IES and Ivan had my security…read moresystem repaired the same day. I highly recommend IES and will definitely use their services again.

From the owner: Fire Alarm, Security Alarm, Electrical Home integration, Network, Telephone, Cablingread more

Jasdeep installed three CAT6 runs for me and was great! I appreciated that he explained what he was…read moredoing as he went and presented me with options to choose from as he ran into problems routing the cabling. Definitely plan on using him again for future projects.

7 ethernet drops, lots of PoE APs mounted, Ring camera, indoor, outdoor, tight crawlspace. Johal…read moremade it happen.

Locksmith Jon is amazing! He is knowledgeable, prompt, and friendly, and makes sure the job is…read moredone right. I especially appreciate his honesty and integrity. I highly recommend AAA Lockout Specialist.

Jon did a great job. We were accidentally locked out of one of my rooms and I couldn't find the…read morekey. I was able to reach Jon easily and he came out within a few hrs, on time and got the job done quickly. Thank you so much ! Highly recommend and reasonably priced. I called quite a few locksmith before finding him and either they were not available or they try to judge how desperate you are in order to figure out how much they can rip you off for. It's not my first time dealing with people like that. Luckily I found Jon who was honest and great ! Highly recommend.

Their onsite service is excellent…read more Angel Perez, one of their installers and service technicians who has helped us several times, is outstanding, friendly, attentive, and highly professional. He consistently follows through to ensure all our issues are fully resolved. This level of customer service is rare these days and truly appreciated.

We have only had the alarm system for a few months and their plastic alarm widgets are constantly…read moremalfunctioning. Setting off high pitched noises while I am away at work for hours, stressing out my pets. I expect a brand new alarm system to actually work properly.