Shelley in the coon rapids office has been so helpful. She helped us pick out the perfect fireplace…read morefor us. She was a big reason we chose to buy our fireplace here. Austin in the service department has been great with the questions we have had and did a great job getting the fireplace flame to how we want it. So far, we are loving the fireplace. It was installed September 2024. We however were not the happiest with the installers. One of them seemed to be in a rush and tried to cut corners when it came to the gas line. Seemed a bit annoyed when we asked him to do it correctly. Other than that, our experience this far has been great.

I had Derek and Josh from Glowing Hearth & Home Inc. complete my fireplace repair and was VERY…read moreHAPPY with their work and FANTASTIC customer service. While we had some delays along the way while waiting for the parts to arrive from the original manufacturer, the work performed by Derek and Josh was first rate. They were so very careful in their work and did a complete clean up after. They also do new fire place installs but my repair was to remove and replace cracked back and side panel inserts in our wood-burning fireplace. I wouldn't hesitate to recommend them based on the quality of their work. By the time they were finished, it looked brand new!

We moved into a new home with two fireplaces that didn't work. We knew we wanted to get them…read moreoperational so I searched around before settling on SafeHome. Everything about our experience was top notch. They responded to my online inquiry within a few hours, and had someone ready to be at my house within the same week. Zach was super friendly and prompt! He got everything up and running in no time, explained the issue clearly, and gave us some tips on using our newly operational fireplaces. Value/price was appropriate and, while I hope I don't need to call them again any time soon, will definitely be using SafeHome for any future fireplace issues!

Here to say that if you are in need of chimney cleaning, fireplace repair, removal of existing or…read morereplacement of fireplace- SafeHome LLC is the company to contact! Zach was not only was super responsive, knowledgeable, extremely professional, but most of all, honest. Their pricing is competitive. Their not here to sell you or provide service you don't need. SarHome is in the business to keep long lasting clients and build trust. I highly Reccomend what great work they do.

Had chimney doctors out to a job in Edina for us and they did an amazing job rebuilding a fireplace…read morefrom the ground up they three floors. quality all the way! Thank you for the hard work

These guys are great. They make everything painless and smooth! They serviced multiple electric…read morefireplaces for us and put in a whole new chimney liner. Ben was our original rep and he was such a pleasant, knowledgeable guy. The gentleman who did our chimney work, Victor, was professional, efficient, hard working, and completed quality work in a very timely fashion. Out of all of the work we've had done on our property, these guys are hands down the best experience we've had yet. Keep up the great work!

We had a 20+ year old gas fireplace replaced. The team ro Glowing Hearth & Home did a great job…read morefrom start to finish. Very customer service oriented!

what a nasty place to try to get info on fire places and try to buy and pic something out. great…read morejob (lol) from the people that answer the phone to the sales staff. no way in heck would i ever use this place. should have read the reviews before i even called. save your time they just do not care.

Josh is great to work with and does excellent work. He recently completed our stone fireplace and…read moreit turned out amazing.

Josh and his skilled team are simply amazing. They took my vision for a front patio to connect…read morewith my neighbors into a reality. It is even better than I imagined and all my neighbors stop to compliment me on the new addition. Professional and personable. This isn't the first time I have contracted with Natural Stonescapes and it wont be the last. Thank you Josh, Luke and team for all of your hard work over the years.

Joel and his crew did an awesome job! He took our simple backyard and turned it into the patio…read moreretreat we'd been hoping for. Super easy to work with, the results look amazing, and we'd happily recommend them to friends and neighbors."

English Stone is one of those rare companies that strives to exceed your expectations. In order to…read moresupport this statement let's talk about the four Ps. Project: We had an ugly, weed infested rock garden on a hill adjacent to the back of our home with a rotted and leaning retaining wall ready to collapse. The hill area needed leveling and reshaping, then weed barrier, rocks, and shrubs planted. The retaining wall is now made of interlocking stones and is completely level. We also added a circular yard stone patio with a stone fire pit and grill in the center. Our backyard now has an old English stone flare and is very classy. People: Joel met with us initially and followed through with us and the workers until the end. He has a very positive energy, is passionate about his company's products and services, but not pushy to the customer. He had great ideas for our project and actually did more for us than what was expected. The workers were skilled craftsmen, second to none, with great experience and great attitudes. I would not hesitate recommending them to work their trade even at the Governor's mansion. Pricing: This part surprised us as we thought the project would cost more than it actually did. Process:T he work was consistent, starting sooner than we hoped, and was constant to completion with every detail addressed. After the new grass has grown in, we will be adding pictures. This is a dream come true for us, and we want this review to help you find your own miracle with English Stone.

I built a new home and purchased a gas fireplace from Fireside Hearth & Home. The fireplace worked…read morebeautifully until 2 years later I had Fireside's service team come to my home to clean the fireplace. Ever since they perform this recommended service, light is emitting around the enclosure and looks horrible. After 6 months and numerous visits from their service team, they have not been able to resolve the issue and have no sense of urgency to resolve the issue. I do not recommend buying anything from Fireside Hearth & Home.

Purchased a new construction home by builders who contract with Fireside Hearth & Home. Within 18…read moremonths my remote randomly stopped working - and I learned that this had occurred to many of the other homeowners in my community. Given that the warranty is only for 1 year, Fireside Hearth & Home took no accountability for this and wanted $325 just to come out and see what the problem may be. Not a company that believes in customer satisfaction and would therefore never recommend.

Pete's Fireplace Service is outstanding! Pete was great to work with, communicating clearly and…read moreeven managing to squeeze me in during a very busy season. He listened carefully to our fireplace issues, offered honest and thorough solutions, and fixed a serious error a previous company had missed, which gives our family great peace of mind. Not only did he complete the full service inspection and all repairs quickly and expertly, but he also painted our dingy fireplace, making it look brand new--all in about an hour! His fair pricing and commitment to quality as a local business owner are unmatched; I highly recommend his service, which is absolutely worth the wait.

100% recommend. Pete was easy to schedule and honest with pricing. He wasn't looking to run up the…read morebill but troubleshot the problem taking cost into consideration. 6 months later when winter came around the fireplace wouldn't start. I texted Pete and he gave some over the phone ideas to get it going again. Hopefully, I never need to have the fireplace fixed again but if I do he is the only one I am calling.